Mary H.
CSR/DISPATCHER
30 years Experience
30 years Experience
Message from Mary:
Thank you for speaking with me today.
* Total number of reviews and star-ratings are based on
data collected during the time period Mission Plumbing Heating and Cooling has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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The crew at Mission Heating & Cooling saved my Christmas! My furnace quit working during the night, so at 8:30 AM Dec. 24th, (Christmas Eve) I was on the phone requesting a service call. I was worried with the Holiday, I may have to wait until Friday, for a service tech. To my surprise, Bryan W was able to get to my house at 10:00 AM to inspect the furnace. The news was not good, as I needed a new furnace. I became nervous and worried my family's Christmas plans would be ruined. With the expense of Christmas and a couple of other unforeseen expenses, I did not have the cash available for the cost of the new furnace. Bryan suggested I contact Mary in the office to check into their 12 month interest free financing. Within 10 minutes, I secured financing and Bryan was working on installing my new furnace. With the help of Chad & Ryan, the furnace installation was done by 2:00 PM and none of my Holiday plans were interrupted. What a great example of team work, and super customer service! (See More)
12/29/2014 |
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