Nick B. Reviews

Nick B.
Field Service
* Total number of reviews and star-ratings are based on data collected during the time period Minneapolis St. Paul Plumbing, Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Bo was very helpful, extremely knowledgeable, he did not over charge me. I will definitely use Bo again. Thank you MSP (See More)
10/31/2019
 
Impressed with the service from the beginning all the way thru to the end. Nick was professional and made sure we understood everything before he left. Thanks for the great service (See More)
8/18/2016
 
I contacted Mpls. St. Paul Plumbing & Heating & Air as I had noticeable issues with my home's water heater and heating and cooling systems, including water that was too hot, and air conditioning that was too cold in the basement and not cold enough upstairs especially during the recent heat-spell in July in Minnesota, issues that relatives pointed out to me when they recently visited me. I had received a coupon in the mail from the company recently. After inspection of these systems, the technicians explained to me their findings as to the condition of the current equipment and what was causing the problems that I had been experiencing. The water heater, furnace, and central air units were all around 15 years old, and furnace was ready to be retired because of a major safety issue. After weighing the options, I decided it was time to upgrade all to newer technology, as well as to gain improvements in energy efficiency with newer technology, versus investing in temporarily repairing the old equipment. All of the technicians and team leaders/experts demonstrated very positive customer communication and service skills and genuine interest in helping me to get these issues resolved. They explained and gave me a very good range of options to choose from regarding features and benefits of repair or replacement, plus add on components where applicable and helpful. All technicians and team leaders/experts worked diligently, enthusiastically and energetically to get the work done to install the new equipment early this week, and I am very well pleased with the outcomes of the installation of the new heating and cooling system and the new water heater. Air temperature in each room of the house is now much more comfortable upstairs and downstairs, and the air circulation is also much better. The water temperature out the hot faucets is under control now so that it is not overly hot, and the new sediment filter and new (non-salt) water softener technology add-ons should also extend the life of the new water heater and also the water piping and water related appliances. I learned much about how the new and improved systems work, generally, and all of my questions were answered. I am very much impressed by the caliper of the technicians, experts, and team leaders of this company -- Mpls St. Paul Plumbing, Heating and Air -- and am impressed with the range and quality of their modern products. Technicians and team experts that helped me in this regard include Nick G. (water heater expert & technician), Jake (heating and cooling inspection technician), Don (heating and cooling product expert/customer service), Nick B. (heating and cooling installation expert), and Joshua A. (technician, also a good listener and communicator), and I also met Ron and others that helped. Also, the receptionist was very personable and helpful in setting up the initial appointment with MSP Plumbing and Heating, & Air. I recommend this company highly for great customer service, fine expertise, and follow through in resolving plumbing and heating and cooling issues efficiently and effectively for homeowners. Many thanks to the MSP Plumbing, Heating and Air Company for my home's new water heater and heating and cooling system. (See More)
8/03/2016
 
kudos to the following employees , josh brewers joshua beecher, thomas erronis, nick bongard, clintsegarra, joshua anderson what a wonderful job a new furnace , air conditioner and humidifier installed in record time . all were professional and and hard workers a job well done. and of course the equiptment passed inspection thanks again. rich k (See More)
7/26/2016
 
Josh b. And nick b. Installed a furnace for us today. It was a great experience for us. They were on time and respectful of our home, taking care to clean everything up before they left. They had great work ethic, and answered any questions we had in a professional manner. Thanks josh and nick!! (See More)
1/26/2016
 

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