Nick J.
Service Expert
5 years Experience
5 years Experience
* Total number of reviews and star-ratings are based on
data collected during the time period Minneapolis St. Paul Plumbing, Heating & Air has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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Thanks very much, Josh D - for your workmanship and good advice. You are always welcome to my house. Thanks very much, Nick. I much appreciate your workmanship and advice. My new Carrier A/C unit is the "cats meow" - ha! (See More)
8/15/2016 |
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I contacted Mpls. St. Paul Plumbing & Heating & Air as I had noticeable issues with my home's water heater and heating and cooling systems, including water that was too hot, and air conditioning that was too cold in the basement and not cold enough upstairs especially during the recent heat-spell in July in Minnesota, issues that relatives pointed out to me when they recently visited me. I had received a coupon in the mail from the company recently. After inspection of these systems, the technicians explained to me their findings as to the condition of the current equipment and what was causing the problems that I had been experiencing. The water heater, furnace, and central air units were all around 15 years old, and furnace was ready to be retired because of a major safety issue. After weighing the options, I decided it was time to upgrade all to newer technology, as well as to gain improvements in energy efficiency with newer technology, versus investing in temporarily repairing the old equipment. All of the technicians and team leaders/experts demonstrated very positive customer communication and service skills and genuine interest in helping me to get these issues resolved. They explained and gave me a very good range of options to choose from regarding features and benefits of repair or replacement, plus add on components where applicable and helpful. All technicians and team leaders/experts worked diligently, enthusiastically and energetically to get the work done to install the new equipment early this week, and I am very well pleased with the outcomes of the installation of the new heating and cooling system and the new water heater. Air temperature in each room of the house is now much more comfortable upstairs and downstairs, and the air circulation is also much better. The water temperature out the hot faucets is under control now so that it is not overly hot, and the new sediment filter and new (non-salt) water softener technology add-ons should also extend the life of the new water heater and also the water piping and water related appliances. I learned much about how the new and improved systems work, generally, and all of my questions were answered. I am very much impressed by the caliper of the technicians, experts, and team leaders of this company -- Mpls St. Paul Plumbing, Heating and Air -- and am impressed with the range and quality of their modern products. Technicians and team experts that helped me in this regard include Nick G. (water heater expert & technician), Jake (heating and cooling inspection technician), Don (heating and cooling product expert/customer service), Nick B. (heating and cooling installation expert), and Joshua A. (technician, also a good listener and communicator), and I also met Ron and others that helped. Also, the receptionist was very personable and helpful in setting up the initial appointment with MSP Plumbing and Heating, & Air. I recommend this company highly for great customer service, fine expertise, and follow through in resolving plumbing and heating and cooling issues efficiently and effectively for homeowners. Many thanks to the MSP Plumbing, Heating and Air Company for my home's new water heater and heating and cooling system. (See More)
8/03/2016 |
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Josh and Nick were both very personable and polite. They arrived ahead of schedule, were very efficient and confident in their work and took time to explain the process they were going through. The whole job was finished on time and was very professional. Thanks (See More)
3/02/2016 |
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Jeremy ******** is excellent, exceptionally knowledgeable and clearly dedicated to getting it right. I liked working with him. (See More)
1/10/2016 |
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Jeremy Petersen is a wonderful master plumber and hands down a spectacular service expert. He is courteous, respectful, fair and honest.
Jeremy provided our family with solid information about the price and the whole process of our water heater and venting installation.
Jeremy and his crew were timely, fast, and efficient. They did nice clean work! They got the job done! Note: Team member Nick did an awesome job as well. We rate Minneapolis St. Paul Plumbing Heating and Air, 5 stars! I highly recommend this company. (See More)
12/17/2015 |
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