Steve M.
Field Service
4 years Experience
4 years Experience
* Total number of reviews and star-ratings are based on
data collected during the time period Kirkwood Heating & Air Conditioning has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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Our heating system went down. Sales responded immediately. Installation staff was great! Luke and Jason removed the old unit and installed the new one. Steve worked on some duct work. Gary also contributed to the installation. Luke and Jason first thing they did was put down floor covering. Very polite and worked the entire time. Took the time to explain a new digital thermostat. Answered all our questions. Very professional!
Thank you,
The Ransom's (See More)
1/17/2022 |
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Excellent service! Very thorough diagnostic of my system and prompt scheduling to service the unit. Very informative as to problem and solution to rectify the issues. Kirkwood is my heating and air conditioning professionals now!! (See More)
6/16/2020 |
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no comment (See More)
5/14/2020 |
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We've been using Kirkwood HVAC for over 30 years. They are always competent and responsive to our needs and we would certainly recommend them to others. (See More)
4/06/2020 |
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They were prompt, professional and very patient with my questions. The price was fair and they did everything as promised. Highly recommend! (See More)
3/10/2020 |
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Excellent service, they followed up on getting rebates, equipment is better than I expected (See More)
2/20/2020 |
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Very professional, friendly, and efficient. We have purchased our furnace and AC unit from them and they have never price gouged and they worked with us on financing. Great company!! (See More)
6/28/2019 |
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Kirkwood Heating and Cooling have helped me maintain my HVAC for 19 years. They come before there's a problem! (See More)
3/27/2019 |
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The service men from Kirwood Heatting and Cooling were on time, and did an excellent job on very hot day, considering they had to work in the actic and outside in the heat. (See More)
8/06/2018 |
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Knowledgeable, personable employee. I'm so glad that I was referred to KHAC. (See More)
6/27/2018 |
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KH&C replaced three furnaces in a short amt of time and in a professional and competent manner. I have been using KH&C for over 25 years. Recommended them! (See More)
4/30/2018 |
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Gary, Steve, Chris and Tyler were great! We had hired them to install a new Carrier Premium HVAC system after getting 8 bids and researching our options. We felt this company was professional, knowledgeable and accommodating. Our heat actually ironically went out a week before our scheduled install and they made some calls and were able to get us in the next day! They were efficient and cleaned up very thoroughly after the installation was complete. As the manager of a medical supply company, I strongly value customer service and have high standards when it comes to a company's response. Kirkwood Heating and Cooling exceeded my expectations and I know we made the right choice selecting them for the large project. We would highly recommend them for anyone's HVAC needs. Thank you! Thank you! Thank you! (See More)
3/25/2018 |
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All positive. On time, professional, competent, friendly, and definitely take pride in their work. And I didn't have to pick up anything after they left. New furnace was wider than the last one but with some fabrication they made it fit. (See More)
1/30/2018 |
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Not only did they come within a couple of hours to diagnose the issue with my furnace, they were were also able to schedule an install for less than 48 hours.
Steve and Gary got the job done in a few short hours, cleaned up their work space, and were on their way. The best description I have for this experience is quick and painless. (See More)
12/21/2017 |
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KHAC installed a new furnace and the installers were great. They were very knowledgeable, took the time to answer all our questions, and walked us through the ins and outs of the new system. They made sure we knew to call them if we had any other concerns or questions. We'll continue to use KHAC for all our heating and air conditioning needs. Great company that we would highly recommend! (See More)
12/15/2017 |
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(See More)
12/13/2017 |
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It’s getting harder and harder to find reliable contractors of any kind. Kirkwood Heating and Air Conditioning delivered! Friendly, polite, showed up on time, and did a great job installing our new unit. Highly recommend.
Mike M (See More)
11/30/2017 |
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Kirkwood HVAC has serviced my heating and cooling systems for more than 20 years. They have always been on time, dependable, friendly and fair. They worked for years to keep my old AC running until I could afford replacement. The same tech has come for years and I know I can trust them. (See More)
11/06/2017 |
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Kirkwood Heating and Air was great to work with from start to finish. ***** spent time explaining my options and the various features available and I felt like I understood this major purchase (or two AC units). The team that did the installation worked quickly, were very polite and professional and cleaned up everything before leaving. I would definitely recommend this company to others looking to purchase air conditions. (See More)
9/11/2017 |
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Kirkwood HVAC did a great job installing a new furnace and ac on 9/8/17. I would recommend them to anyone need HVAC help! (See More)
9/08/2017 |
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We noticed that our very old A/C unit was not working on a Sunday, and we called KHAC. Chris came out promptly on an emergency call, and gave the system a freon boost, but pointed out that there is likely a leak in the system and freon will no longer be available in a few years. So, we decided it was a good time to go ahead and replace the furnace/AC system. Chris provided us with four options by e-mail the next day, and we made our choice and signed the agreement online, which was very convenient, as we were out of town. Gary and Steve arrived right on time on the day we agreed upon and did a great job on the installation, even putting down runners from the door to the furnace/ac location in order to keep the carpet clean. KHAC submitted all of the paperwork to register the new system, filed the rebate form for an attractive money back incentive offered by Ameren (for high efficiency systems), and handled all of the paperwork for a 0% APR, 3-yr financing arrangement. The whole process went very smoothly, and the new 2-stage Carrier system works great, and is incredibly quiet, unlike our old system. This is our second HVAC system purchased from KHAC (for 2 different residences), and we have had nothing but good experiences in our 20 years of seeking their help. (See More)
6/23/2016 |
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Both Steve and Gary were very professional. The arrived on time and before starting the job covered carpeting with drop clothes. After the installation was complete they removed the old unit leaving the area very clean. Also asked them about coming back in August to service our boiler. Would highly recommend them. (See More)
5/23/2016 |
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Today, Gary and Steve came to install a furnace and new air conditioner. They were professional and thorough. I appreciated Gary telling me what they were going to do, and how. Everything was clean when they left. I always recommend KHAC. (See More)
5/05/2016 |
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