Jeff K.
Field Service
10 years Experience
10 years Experience
* Total number of reviews and star-ratings are based on
data collected during the time period Kirkwood Heating & Air Conditioning has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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Derrick, Jeff, and Gary came out to install a new HVAC system. The work was done quickly and with minimal disruption. The crew kept the area very clean during installation and observed all COVID-19 protocols. We have used Kirkwood Heating & Air Conditioning for the last 10 years and they've always provided top-notch service. (See More)
3/18/2021 |
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Colin and Jeff installed our new furnace & AC Friday. They were on time, very professional and polite, The new furnace now works great.
They cleaned up nicely when finished. Excellent service. (See More)
10/17/2020 |
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Chris S. Jeff K. And Kayla T were outstanding to work with. Chris & Jeff showed up early and worked diligently until the job was complete. I am very happy with my new AC. Thank you Kirkwood heating & Air! (See More)
6/18/2020 |
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Start to Finish
First Class Performance
Very Competitive price (See More)
5/20/2020 |
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no comment (See More)
5/14/2020 |
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Feb. 2020 Replacement of our existing HVAC system with a new Carrier unit from Kirkwood Heating and Air.
1. Inspect our existing situation, recommend appropriate replacement options (good, better, best), ability and willingness to answer our questions, and even present for a good portion of the installation. Chris Schroeder 5 star!
2. The new system was installed in 1 day by Gary, along with help from Collin, Ty, & Chris. The installation was done in a professional manner with great attention to detail. Everyone worked as a team and always showed care and concern for our home and property. The STL county inspector even complimented their work! Gary and the crew 5+ Star!
3. The office communication/coordination including billing, scheduling, and follow up was very efficient and unfolded exactly as expected. Kayla and Brandy 5 Star!
In Summary, we were very pleased from start to finish and would not hesitate to call on Kirkwood Heating and Cooling in the future.
David and Sue (See More)
3/21/2020 |
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Courteously knowledgeable service. Generous with their time in explaining variety of options to repair/replace my HVAC system. I decided to replace. On day of installation the team arrived on time, focused on the task at hand while being available to answer questions that arose for me during the installation. The team also did an excellent job cleaning up at the conclusion of the installation. I have used KHAC for over 10 years and plan to continue to use them for heating and cooling system servicing. (See More)
3/12/2020 |
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They were prompt, professional and very patient with my questions. The price was fair and they did everything as promised. Highly recommend! (See More)
3/10/2020 |
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Would highly recommend! Very friendly and knowledgeable. They do great work! (See More)
11/13/2019 |
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Great job, KHAC! Our new furnace was installed yesterday. The furnace we ordered and they brought with them was damaged. They were not able to get the same furnace quickly so they upgraded us for free and were still able to install that day. Thanks for being so accommodating! (See More)
10/23/2019 |
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I have been a customer of KHAC for over 15 years. The AC on my rental house was having issues. KHAC recommend a new HVAC system. Within a week the new system was installed (just in time for the hot summer days in St Louis). Jeff and Greg did an excellent job of installation. They were able to reuse the humidifier and thermostat from the prior system. They cleaned up so well you could not tell a new system was put in. I highly recommend KHAC. Thanks guys and look forward to many more years together. (See More)
7/15/2019 |
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Very professional, friendly, and efficient. We have purchased our furnace and AC unit from them and they have never price gouged and they worked with us on financing. Great company!! (See More)
6/28/2019 |
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no comment (See More)
4/15/2019 |
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(no comment) (See More)
4/13/2019 |
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The team of Mike and Jeff were very professional and curious. (See More)
4/02/2019 |
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Kirkwood Heating and Cooling installed a 4 ton AC , coil, and wifi thermostat at my daughter and son-in-laws home. Mike and Jeff installed the equipment right at about 3 hours. They worked continuously and worked hard. They also were very courteous. I wouldn't hesitate to recommend this company to anyone that inquires. (See More)
3/19/2019 |
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The team who were here to install our furnace, air conditioner and, water heater are exceptional. They did everything to keep things clean and were very professional. Everything they were doing was explained and they kept us up to date as to what they were doing. I would highly recommend them and your company to anyone. (See More)
12/19/2018 |
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Jeff&Greg installed my AprilAir humidifier quickly and efficiently they explained the operation and did a great job!! (See More)
10/22/2018 |
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Members of the Kirkwood HVAC team were efficient, professional and their price was quite competitive. I felt comfortable to have them in the home and knew they were a respectable company. (See More)
10/15/2018 |
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I have used KHAC for 5 years, they are honest and dependable, their people are easy to work with. I highly recommend (See More)
9/19/2018 |
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Fantastic experience with this company. Know what they are doing and office staff very helpful! (See More)
7/23/2018 |
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(no comment) (See More)
7/07/2018 |
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Service has always been excellent. Install work was done efficiently and left area clean when they were finished. Would highly recommend. (See More)
7/05/2018 |
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They were amazing!!!! Incredibly helpful and proficient. Great customer service, and worked with me so well. I am grateful to them for all they did for me. (See More)
7/05/2018 |
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(no comment) (See More)
7/02/2018 |
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KH&C replaced three furnaces in a short amt of time and in a professional and competent manner. I have been using KH&C for over 25 years. Recommended them! (See More)
4/30/2018 |
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Mike and Jeff could not have been more accommodating, pleasant and efficient. A difficult job, a cold day and a job well done. Thank you!! (See More)
4/09/2018 |
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Kirkwood Heating and Air Conditioning Co. (See More)
4/07/2018 |
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Great (See More)
3/28/2018 |
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After almost 22 years of service we decided to replace our heating and air conditioning in our large ranch home. We talked with 4 companies and settled on Kirkwood Heating & Air Conditioning. First, Tyler talked in detail about the options available and was very knowledgeable about all of them. Second he asked about efficiency levels and because of my age was hesitant to spend a lot more for high efficiency models. Tyler, wanted me to see the differences in cost and when he put together the 4 options it was less than $200 for a 16 SEER and a 96% efficient heat system! The other 3 bidders chose not to do this. The installation crew of Mike B., Jeff K. and Kayla at the office couldn’t have been better or more professional! (See More)
3/27/2018 |
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After almost 22 years of service we decided to replace our heating and air conditioning in our large ranch home. We talked with 4 companies and settled on Kirkwood Heating & Air Conditioning. First, Tyler talked in detail about the options available and was very knowledgeable about all of them. Second he asked about efficiency levels and because of my age was hesitant to spend a lot more for high efficiency models. Tyler, wanted me to see the differences in cost and when he put together the 4 options it was less than $200 for a 16 SEER and a 96% efficient heat system! The other 3 bidders chose not to do this. The installation crew of Mike B., Jeff K. and Kayla at the office couldn’t have been better or more professional! (See More)
3/27/2018 |
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Kirkwood Heating & Air (**** *** ****) did a great job installing our new furnace and AC. We have had great service for the past 15 years. All of their people are courteous and very knowledgeable. (See More)
3/07/2018 |
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**** *** **** were great and efficient with installing our new water heater. We’ve always had good experiences with Kirkwood Heating & Air Conditioning and we’ll continue to use its services going forward. We highly recommend this company. (See More)
3/02/2018 |
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Reliable and responsive as always. They have provided me service and checks for almost thirty years now. (See More)
2/16/2018 |
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Great service. Answered all my questions. Explained new furnace inner workings. Polite, personable and helpful. (See More)
1/27/2018 |
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Jeff was very friendly and informative when he came and fixed our furnace. (See More)
1/15/2018 |
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Mike and Jeff were fantastic. I had a furnace issue and Kirkwood Heating sent someone the same day and diagnosed the problem. I didn't have to wait days to have the issue resolved as Mike and Jeff came out the very next day and completed the work. I am really happy with Krikwood Heating and Air Conditioning! (See More)
1/06/2018 |
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Mike and Jeff from Kirkwood Heating showed up right on time and set about installing my new furnace and air conditioning unit. They were both professional and efficient. It took about a 1/2 day but they cleaned up after themselves and left me with beautiful new HVAC system. I'm very pleased, and my home is nice and toasty. (See More)
12/01/2017 |
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(no comment) (See More)
11/18/2017 |
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KHAC is a very reliable company.. they do their best to accommodate you and all there service techs and office staff are friendly, professional and hard working . Mike and Jeff are great to work with.. they are thourough and explain everything they did.. I highly recommend KHAC for you air conditioning and heating needs. (See More)
11/04/2017 |
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Kirkwood Heating and Air was great to work with from start to finish. ***** spent time explaining my options and the various features available and I felt like I understood this major purchase (or two AC units). The team that did the installation worked quickly, were very polite and professional and cleaned up everything before leaving. I would definitely recommend this company to others looking to purchase air conditions. (See More)
9/11/2017 |
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Kirkwood HVAC did a great job installing a new furnace and ac on 9/8/17. I would recommend them to anyone need HVAC help! (See More)
9/08/2017 |
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They did a great job and the new system is working well although no heating has been required yet. (See More)
8/24/2017 |
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KHAC set our repair up for success by inspecting the damaged air conditioner condenser and procuring the necessary parts ahead of time. Then, when the foundation contractor was out of the way, KHAC showed up the next day to restore our AC to service. Mike and Jeff were Knowledgeable and friendly. Taught me a few things to help me maintain my AC in the future. It is now 95 degrees outside and a steady 72 indoors. THANKS! (See More)
6/16/2017 |
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Excellent. (See More)
5/11/2017 |
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The people at Kirkwood Heating & Air Conditioning were very helpful. Jeff and Mike arrived on time and explained everything I needed to know. They made sure everything was working before they left and made sure I knew what I needed to know. I recommend them highly. (See More)
4/30/2017 |
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Mike and Jeff demonstrated technical knowledge and organizational ability to reinstall my air conditioner condenser unit which had been temporarily removed to permit other work to be performed. They explained the steps they were taking and made sure the system was charged with refrigerant and operating properly before departing. In addition they were professionally courteous and left an overall good impression. (See More)
4/13/2017 |
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These guys did an excellent job! Prompt, friendly and knowledgeable! (See More)
4/06/2017 |
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My furnace recently stopped working on of course, a Saturday. After researching HVAC company's on-line I called Kirkwood HVAC hoping I could get someone to come out on Monday. I was so happy when Tyler immediately called me back and said he could be out within the hour. He arrived in about 45 minutes and had my furnace running almost immediately. Even though my furnace was super old I told him I would probably not be ready to replace it for another year but I would be happy to receive a quote from them for a new one. I received a quote the following Monday and went ahead and set up the installation for the new one. I was quickly sold on this company's expertise at what they do and their exceptional customer service! (See More)
2/20/2017 |
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(no comment) (See More)
11/23/2016 |
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They were very friendly and professional. They got the job done in a timely manner. I would recommend them. (See More)
9/27/2016 |
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We started having trouble with our AC on Saturday afternoon. KHAC was there within an hour and a half of my call. They were able to diagnose and fix our air conditioning within fifteen minutes! We truly are grateful for their emergency service! (See More)
7/24/2016 |
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We had two AC units installed. They were professional and did a great job! (See More)
6/27/2016 |
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Our Air Conditioner stopped conditioning our air. After a fair amount of panic I grabbed a business card a neighbor had given me for Kirkwood Heating and Air Conditioning and gave them a call. It was after hours but they have an answering service and a technician, Jeff, was dispatched. He fixed the problem in minutes and was very professional. We discussed replacing the unit in a few years and I've decided to use their yearly service to clean and check our air conditioner and heater. (See More)
6/27/2016 |
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Fast service at 5pm on a very hot day. Great work. (See More)
6/26/2016 |
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Very Pleased with both Mike and Jeff did an excellent job and very pleasant (See More)
6/14/2016 |
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I've known the owner, Mark Menos, for the past 15 years. He's an honest businessman who goes above and beyond to help you out. My air conditioner was out and I needed help asap. He contacted Kayla who sent Chris out the next morning to get a bid on a new unit. Within a couple of days I had the quote and made the decision to go ahead. Unfortunately, it was Memorial Day weekend, so Tuesday morning, Kayla contacted me and was able to get me scheduled for, first thing, Wednesday morning. The two techs, Jeff and Mike, showed up and were quite the efficient team! Getting the 2.5 ton unit in my yard was a big challenge...but once that was done, within a few hours, I was up and running! They were very polite and cleaned up after themselves! I'd definitely recommend them!!! (See More)
6/02/2016 |
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Today April 26, 2016 Kirkwood Heating and Cooling's installers Mike and Jeff installed a new air conditioner and coil at my daughter and son in laws house. They did a great job. It was very neat and clean. They were both friendly and installed the equipment promptly.
From the day I made the service call to the completion of the installation, everything went very well along that came with a good price.
I would recommend this company to anyone in need of service and/or installation of heating and cooling equipment. (See More)
4/26/2016 |
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