Tyler M. Reviews

Nate McClellan
Tyler M.
Field Service
8 years Experience
* Total number of reviews and star-ratings are based on data collected during the time period Kirkwood Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Tyler and Collin did a great job installing our new AC unit. They both wore their masks and were very professional and pleasant. Best of all I have a working AC unit. (See More)
8/17/2020
 
Kirkwood Heating & A/C did a very professional installation of a new compressor/condensor unit for my wife Kathy and I as well as installing a zoning system in our 2 story home. Very, very satisfied with the results. (See More)
7/29/2020
 
Tyler and Derrick did a terrific job on our AC Install. Very professional, in and out in 2 hours and made sure we were set up for success before they left. Answered all questions and made sure we felt comfortable using the new thermostat before they departed. Prior to install, Tyler walked through a thermostat issue over the phone to ensure my family was comfortable while I was out of town. Great job, would definitely recommend. (See More)
7/15/2020
 
I have used KHAC for all my home system installs and have never been disappointed. They are there to provide a system that meets your needs and within your budget. They don’t pressure sell which I greatly appreciate! They even offer financing if needed. My recent install, Gary went above and beyond in the midst of a pandemic and still showed up for the install of my furnace and AC. And because my landscaper never showed to prep the site for my AC unit, Gary did a little landscaping to make it happen (no charge)! Kudos to everyone involved! How could you not do business with these people?? Thanks so much! (See More)
4/20/2020
 
Excellent service, they followed up on getting rebates, equipment is better than I expected (See More)
2/20/2020
 
no comment (See More)
4/15/2019
 
(no comment) (See More)
4/13/2019
 
I had a furnace problem shortly before Christmas and needed a new one installed. Kirkwood heating responded with service above and beyond the call of duty, first going out of the way to locate what I needed, which was an unusual item, them installing it promptly -- only to discover that a critical piece (under warranty) was defective. They put a rush order in, the piece was delivered and installed just a few days before the holiday, when I had 17 people coming for dinner. Wonderful. Tyler did beautiful work, and Kayla took time on her day off to go the office and meet me in order to get the order in. This kind of attention just cannot be beaten. (See More)
12/19/2018
 
The team who were here to install our furnace, air conditioner and, water heater are exceptional. They did everything to keep things clean and were very professional. Everything they were doing was explained and they kept us up to date as to what they were doing. I would highly recommend them and your company to anyone. (See More)
12/19/2018
 
About a month ago we found out that our home was not warming up by noticing the thermostat. We called Kirkwood Heating and Air Conditioning and they came for a service call THAT day. They gave us the news that our Heating and AC units needed to be replaced. They put a temporary fix on the furnace and guided us through the replacement procedure including the finance options. We set an installation date and they were here early on the morning agreed upon. The technicians were friendly and knowledgeable. They did not leave a mess. It was a long and tedious job--removing the old units and installing the new. I had confidence in them because I had used that company before and they did not let me down. (See More)
12/11/2018
 
Members of the Kirkwood HVAC team were efficient, professional and their price was quite competitive. I felt comfortable to have them in the home and knew they were a respectable company. (See More)
10/15/2018
 
Had a 30 -year-old furnace that I decided to proactively replace before winter. Kirkwood Heating & Air Conditioning was recommended to us by a friend/contractor. Of the three companies that I contacted, KGAC's quote was the easiest to understand. The quote was conveniently presented on their Website which allowed for the easy selection of options. **** and his team were on time for the installation. The job was completed within the time allocated and the installation looks excellent. Everyone I've dealt with at KHAC (including the office staff) has been knowledgeable, courteous, honest, friendly, and conscientious. (See More)
10/09/2018
 
I have used KHAC for 5 years, they are honest and dependable, their people are easy to work with. I highly recommend (See More)
9/19/2018
 
The service men from Kirwood Heatting and Cooling were on time, and did an excellent job on very hot day, considering they had to work in the actic and outside in the heat. (See More)
8/06/2018
 
(no comment) (See More)
7/07/2018
 
They were amazing!!!! Incredibly helpful and proficient. Great customer service, and worked with me so well. I am grateful to them for all they did for me. (See More)
7/05/2018
 
KH&C replaced three furnaces in a short amt of time and in a professional and competent manner. I have been using KH&C for over 25 years. Recommended them! (See More)
4/30/2018
 
Tyler quickly diagnosed and fixed the problem! He was professional and kind. Thank you! (See More)
4/19/2018
 
We have been using KHAC for years and they always do a great job. Tyler is fantastic! Always knowledgeable and honest. Use them for any heating/AC issue. (See More)
4/02/2018
 
After almost 22 years of service we decided to replace our heating and air conditioning in our large ranch home. We talked with 4 companies and settled on Kirkwood Heating & Air Conditioning. First, Tyler talked in detail about the options available and was very knowledgeable about all of them. Second he asked about efficiency levels and because of my age was hesitant to spend a lot more for high efficiency models. Tyler, wanted me to see the differences in cost and when he put together the 4 options it was less than $200 for a 16 SEER and a 96% efficient heat system! The other 3 bidders chose not to do this. The installation crew of Mike B., Jeff K. and Kayla at the office couldn’t have been better or more professional! (See More)
3/27/2018
 
After almost 22 years of service we decided to replace our heating and air conditioning in our large ranch home. We talked with 4 companies and settled on Kirkwood Heating & Air Conditioning. First, Tyler talked in detail about the options available and was very knowledgeable about all of them. Second he asked about efficiency levels and because of my age was hesitant to spend a lot more for high efficiency models. Tyler, wanted me to see the differences in cost and when he put together the 4 options it was less than $200 for a 16 SEER and a 96% efficient heat system! The other 3 bidders chose not to do this. The installation crew of Mike B., Jeff K. and Kayla at the office couldn’t have been better or more professional! (See More)
3/27/2018
 
Kirkwood Heating & Air (**** *** ****) did a great job installing our new furnace and AC. We have had great service for the past 15 years. All of their people are courteous and very knowledgeable. (See More)
3/07/2018
 
Great service. Answered all my questions. Explained new furnace inner workings. Polite, personable and helpful. (See More)
1/27/2018
 
Kirkwood Heating & Air Conditioning just installed a new furnace in my home. I am more than satisfied with it. Tyler has been taking care of my HVAC equipment for years. When I moved to a new home and needed a new furnace I didn't even bother shopping around. Tyler is very knowledgeable, honest, and trustworthy. Since he would never sell me something I don't need, I knew Kirkwood HVAC was the right company to call. (See More)
10/25/2017
 
Kirkwood Heating and Air was great to work with from start to finish. ***** spent time explaining my options and the various features available and I felt like I understood this major purchase (or two AC units). The team that did the installation worked quickly, were very polite and professional and cleaned up everything before leaving. I would definitely recommend this company to others looking to purchase air conditions. (See More)
9/11/2017
 
They were fast, polite, efficient, and did a fantastic job. Importantly, they care about the customer and have pricing that is in-line with market value. Unlike other companies, they do not inflate pricing! (See More)
7/18/2017
 
My furnace recently stopped working on of course, a Saturday. After researching HVAC company's on-line I called Kirkwood HVAC hoping I could get someone to come out on Monday. I was so happy when Tyler immediately called me back and said he could be out within the hour. He arrived in about 45 minutes and had my furnace running almost immediately. Even though my furnace was super old I told him I would probably not be ready to replace it for another year but I would be happy to receive a quote from them for a new one. I received a quote the following Monday and went ahead and set up the installation for the new one. I was quickly sold on this company's expertise at what they do and their exceptional customer service! (See More)
2/20/2017
 
Tyler was, by far, the most professional installer from start to finish. They showed up promptly in the morning and worked efficiently throughout the day to get everything installed. Tyler had the area cleaned and picked up when they left ( more so than when they arrived)! He reviewed the installation with me and made sure any questions were answered. Kirkwood Heating and Cooling was a recommendation to me and I would gladly recommend them to anyone else! (See More)
12/13/2016
 
I have dealt with Kirkwood Heating and Air Conditioning for many years. This particular appointment was quickly scheduled. Tyler showed up at the early end of my window, was polite and courteous, but also friendly. He answered my questions, explained everything to me and was finished quickly. I will sleep better knowing all is fine for the winter season. Thanks Kirkwood Heating and Air Conditioning, and thanks Tyler!!!! (See More)
10/24/2016
 
My AC all of the sudden wasn't getting cool. I called Kirkwood Heating & Air Conditioning and they sent Tyler out within the hour. He checked the unit out, identified the problem right away and had it fixed within 30 minutes. And the cost for the service call was only $129. He had to replace a cut electrical line outside. I would highly recommend Kirkwood Heating & Air! (See More)
9/14/2016
 
The folks at Kirkwood got my old AC up and cooling to get me through the end of a 90 degree summer then replaced it with a more efficient unit before things heated up the following summer. They did a great job. Courteous, professional, explained everything and left everything neat as a pin. I'm on their annual maintenance plan now. Good benefits. Tyler just did my Spring inspection - really nice guy! (See More)
5/20/2016
 
I have had two recent experiences with Kirkwood Heating & Air Conditioning, one was for our business, and the other for our home. This company is probably the most efficient, reliable and thorough company I have dealt with. I highly recommend Kirkwood Heating & A/C! Thanks for the great service! (See More)
5/12/2016
 
Been my go to company for several years- they are good, always on time -I trust them ! Tyler was just here this week! (See More)
5/10/2016
 
Have used KHAC for more than 20 years and have referred to family and friends. Never a problem and Tyler is a well trained professional and easy to work with. (See More)
4/12/2016
 
Have used KHAC for more than 20 years and have referred to family and friends. Never a problem and Tyler is a well trained professional and easy to work with. (See More)
4/12/2016
 
Highly recommended. Great and timely service. Technicians always know what to do to fix our problems. (See More)
6/23/2015
 
Kirkwood Heating has been our heating/AC for almost 20 years. They have always provided us with excellent service but outdid themselves in getting my gas leaks fixed this past Friday so LaClede would turn my gas back on. Thanks so much for your outstanding service and great employees! (See More)
3/30/2015
 
Tyler and his family have been servicing our heating and AC unit for many years. Strongly recommend! (See More)
5/19/2014
 

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