Mike B.
Field Service
18 years Experience
18 years Experience
* Total number of reviews and star-ratings are based on
data collected during the time period Kirkwood Heating & Air Conditioning has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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GREAT JOB AND WORKMANSHIP (See More)
4/02/2022 |
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Very helpful and timely with getting a new HVAC system in our home. They were on time, friendly, and got straight to work. Happy with the installation and overview of new digital thermostat. Have used Kirkwood Heating & Air for over 25 years, honest, great service, and good people. (See More)
1/15/2022 |
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Kirkwood Heating & A/C did a very professional installation of a new compressor/condensor unit for my wife Kathy and I as well as installing a zoning system in our 2 story home. Very, very satisfied with the results. (See More)
7/29/2020 |
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no comment (See More)
5/14/2020 |
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Feb. 2020 Replacement of our existing HVAC system with a new Carrier unit from Kirkwood Heating and Air.
1. Inspect our existing situation, recommend appropriate replacement options (good, better, best), ability and willingness to answer our questions, and even present for a good portion of the installation. Chris Schroeder 5 star!
2. The new system was installed in 1 day by Gary, along with help from Collin, Ty, & Chris. The installation was done in a professional manner with great attention to detail. Everyone worked as a team and always showed care and concern for our home and property. The STL county inspector even complimented their work! Gary and the crew 5+ Star!
3. The office communication/coordination including billing, scheduling, and follow up was very efficient and unfolded exactly as expected. Kayla and Brandy 5 Star!
In Summary, we were very pleased from start to finish and would not hesitate to call on Kirkwood Heating and Cooling in the future.
David and Sue (See More)
3/21/2020 |
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Courteously knowledgeable service. Generous with their time in explaining variety of options to repair/replace my HVAC system. I decided to replace. On day of installation the team arrived on time, focused on the task at hand while being available to answer questions that arose for me during the installation. The team also did an excellent job cleaning up at the conclusion of the installation. I have used KHAC for over 10 years and plan to continue to use them for heating and cooling system servicing. (See More)
3/12/2020 |
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They were prompt, professional and very patient with my questions. The price was fair and they did everything as promised. Highly recommend! (See More)
3/10/2020 |
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Would highly recommend! Very friendly and knowledgeable. They do great work! (See More)
11/13/2019 |
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Great job, KHAC! Our new furnace was installed yesterday. The furnace we ordered and they brought with them was damaged. They were not able to get the same furnace quickly so they upgraded us for free and were still able to install that day. Thanks for being so accommodating! (See More)
10/23/2019 |
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no comment (See More)
4/15/2019 |
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(no comment) (See More)
4/13/2019 |
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The team of Mike and Jeff were very professional and curious. (See More)
4/02/2019 |
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Kirkwood Heating and Cooling installed a 4 ton AC , coil, and wifi thermostat at my daughter and son-in-laws home. Mike and Jeff installed the equipment right at about 3 hours. They worked continuously and worked hard. They also were very courteous. I wouldn't hesitate to recommend this company to anyone that inquires. (See More)
3/19/2019 |
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********* *** **** did a great job and installed the entire system in a cramped attic space in less than half a day. Removed the existing broken unit and installed new one. Clean and respectful service and explained everything about the system to me. Also told me about the service call that will occur in the spring to check that the system is properly charged. Have used Kirkwood HVAC for over 20 years and will continue to use them. (See More)
1/08/2019 |
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Had a 30 -year-old furnace that I decided to proactively replace before winter. Kirkwood Heating & Air Conditioning was recommended to us by a friend/contractor. Of the three companies that I contacted, KGAC's quote was the easiest to understand. The quote was conveniently presented on their Website which allowed for the easy selection of options. **** and his team were on time for the installation. The job was completed within the time allocated and the installation looks excellent. Everyone I've dealt with at KHAC (including the office staff) has been knowledgeable, courteous, honest, friendly, and conscientious. (See More)
10/09/2018 |
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I had put off getting a new ac/furnace for years (had KHAC fix it twice). Finally went ahead and am so glad I did. Fast installation, polite and helpful employees and a competitive price. Great company to work with. Thanks!! (See More)
7/25/2018 |
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They were amazing!!!! Incredibly helpful and proficient. Great customer service, and worked with me so well. I am grateful to them for all they did for me. (See More)
7/05/2018 |
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KH&C replaced three furnaces in a short amt of time and in a professional and competent manner. I have been using KH&C for over 25 years. Recommended them! (See More)
4/30/2018 |
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Mike and Jeff could not have been more accommodating, pleasant and efficient. A difficult job, a cold day and a job well done. Thank you!! (See More)
4/09/2018 |
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Great (See More)
3/28/2018 |
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After almost 22 years of service we decided to replace our heating and air conditioning in our large ranch home. We talked with 4 companies and settled on Kirkwood Heating & Air Conditioning. First, Tyler talked in detail about the options available and was very knowledgeable about all of them. Second he asked about efficiency levels and because of my age was hesitant to spend a lot more for high efficiency models. Tyler, wanted me to see the differences in cost and when he put together the 4 options it was less than $200 for a 16 SEER and a 96% efficient heat system! The other 3 bidders chose not to do this. The installation crew of Mike B., Jeff K. and Kayla at the office couldn’t have been better or more professional! (See More)
3/27/2018 |
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After almost 22 years of service we decided to replace our heating and air conditioning in our large ranch home. We talked with 4 companies and settled on Kirkwood Heating & Air Conditioning. First, Tyler talked in detail about the options available and was very knowledgeable about all of them. Second he asked about efficiency levels and because of my age was hesitant to spend a lot more for high efficiency models. Tyler, wanted me to see the differences in cost and when he put together the 4 options it was less than $200 for a 16 SEER and a 96% efficient heat system! The other 3 bidders chose not to do this. The installation crew of Mike B., Jeff K. and Kayla at the office couldn’t have been better or more professional! (See More)
3/27/2018 |
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Kirkwood Heating & Air (**** *** ****) did a great job installing our new furnace and AC. We have had great service for the past 15 years. All of their people are courteous and very knowledgeable. (See More)
3/07/2018 |
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**** *** **** were great and efficient with installing our new water heater. We’ve always had good experiences with Kirkwood Heating & Air Conditioning and we’ll continue to use its services going forward. We highly recommend this company. (See More)
3/02/2018 |
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Mike and Jeff were fantastic. I had a furnace issue and Kirkwood Heating sent someone the same day and diagnosed the problem. I didn't have to wait days to have the issue resolved as Mike and Jeff came out the very next day and completed the work. I am really happy with Krikwood Heating and Air Conditioning! (See More)
1/06/2018 |
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Mike and Jeff from Kirkwood Heating showed up right on time and set about installing my new furnace and air conditioning unit. They were both professional and efficient. It took about a 1/2 day but they cleaned up after themselves and left me with beautiful new HVAC system. I'm very pleased, and my home is nice and toasty. (See More)
12/01/2017 |
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(no comment) (See More)
11/18/2017 |
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KHAC is a very reliable company.. they do their best to accommodate you and all there service techs and office staff are friendly, professional and hard working . Mike and Jeff are great to work with.. they are thourough and explain everything they did.. I highly recommend KHAC for you air conditioning and heating needs. (See More)
11/04/2017 |
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Kirkwood Heating and Air was great to work with from start to finish. ***** spent time explaining my options and the various features available and I felt like I understood this major purchase (or two AC units). The team that did the installation worked quickly, were very polite and professional and cleaned up everything before leaving. I would definitely recommend this company to others looking to purchase air conditions. (See More)
9/11/2017 |
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They did a great job and the new system is working well although no heating has been required yet. (See More)
8/24/2017 |
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KHAC set our repair up for success by inspecting the damaged air conditioner condenser and procuring the necessary parts ahead of time. Then, when the foundation contractor was out of the way, KHAC showed up the next day to restore our AC to service. Mike and Jeff were Knowledgeable and friendly. Taught me a few things to help me maintain my AC in the future. It is now 95 degrees outside and a steady 72 indoors. THANKS! (See More)
6/16/2017 |
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Excellent. (See More)
5/11/2017 |
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The people at Kirkwood Heating & Air Conditioning were very helpful. Jeff and Mike arrived on time and explained everything I needed to know. They made sure everything was working before they left and made sure I knew what I needed to know. I recommend them highly. (See More)
4/30/2017 |
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Mike and Jeff demonstrated technical knowledge and organizational ability to reinstall my air conditioner condenser unit which had been temporarily removed to permit other work to be performed. They explained the steps they were taking and made sure the system was charged with refrigerant and operating properly before departing. In addition they were professionally courteous and left an overall good impression. (See More)
4/13/2017 |
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These guys did an excellent job! Prompt, friendly and knowledgeable! (See More)
4/06/2017 |
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(no comment) (See More)
11/23/2016 |
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They were very friendly and professional. They got the job done in a timely manner. I would recommend them. (See More)
9/27/2016 |
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We had two AC units installed. They were professional and did a great job! (See More)
6/27/2016 |
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Very Pleased with both Mike and Jeff did an excellent job and very pleasant (See More)
6/14/2016 |
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I've known the owner, Mark Menos, for the past 15 years. He's an honest businessman who goes above and beyond to help you out. My air conditioner was out and I needed help asap. He contacted Kayla who sent Chris out the next morning to get a bid on a new unit. Within a couple of days I had the quote and made the decision to go ahead. Unfortunately, it was Memorial Day weekend, so Tuesday morning, Kayla contacted me and was able to get me scheduled for, first thing, Wednesday morning. The two techs, Jeff and Mike, showed up and were quite the efficient team! Getting the 2.5 ton unit in my yard was a big challenge...but once that was done, within a few hours, I was up and running! They were very polite and cleaned up after themselves! I'd definitely recommend them!!! (See More)
6/02/2016 |
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Guys arrived right on time, started working and were very professional. Finished job and cleaned up, kept me informed all along about progress.
This is not my first experience with KHAC, but again it has been very satisfying. Everyone is always very customer oriented. (See More)
4/28/2016 |
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Today April 26, 2016 Kirkwood Heating and Cooling's installers Mike and Jeff installed a new air conditioner and coil at my daughter and son in laws house. They did a great job. It was very neat and clean. They were both friendly and installed the equipment promptly.
From the day I made the service call to the completion of the installation, everything went very well along that came with a good price.
I would recommend this company to anyone in need of service and/or installation of heating and cooling equipment. (See More)
4/26/2016 |
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These guys are awesome!!! They have done work for us 2 times and they have been great and very reasonable. I would recommend them to anyone who needs service. Mike just left our house, took care of our problem quickly and professionally. (See More)
11/14/2012 |
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