Rich D. Reviews

Nate McClellan
Rich D.
Service Pro
10 years Experience
* Total number of reviews and star-ratings are based on data collected during the time period Holbrook Heating Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Our service tech was on time and one of the most professional person I have met. I have always recommended Holbrook and will continue to do so (See More)
12/11/2019
 
The technician was early. He was friendly and efficient. He did a great job. I would reccomend Holbrook Heating as a company to use and Rich Davis specifically. (See More)
12/04/2019
 
Service was excellent. Service rep Rich professional and personable, a pleasure to have him service our furnace. **** ********* (See More)
11/12/2019
 
I’ve been using Holbrook Heating for years and they’ve always done a great job. Rich came today and he was a southern gentleman, polite and answered all of my questions. I appreciate his explaining things and his upbeat attitude - I will be requesting him in the spring to check out my air conditioning unit too. Thank you Holbrook Heating. (See More)
11/05/2019
 
Excellent service. Explained everything well. Rich was very polite and prompt. Will ask for him for my next service appointment. (See More)
11/05/2019
 
Rich was very personable and friendly. When the furnace cleaning was done, he explained what he did. Great job done and great people. (See More)
10/18/2019
 
Rich Is a great asset to your company. He provided me with a regular service for my furnace. He was polite, friendly, and informative. He explained was he was doing, and answered questions that I had. Holbrook Heating is a great company due to great employees like Rich! I’d recommend your company due to quality employees like Rich. (See More)
10/12/2019
 
Very professional. Kept me posted throughout the process. Did an excellent job! (See More)
8/31/2019
 
Right on time, always respectful, Rich was super friendly and explained what he did, very polite and mostly very knowledgeable . I couldnt be happier with Holbrook Heating and Air! (See More)
8/28/2019
 
Service was great, questions were answered professionally and easy to understand, tech was knowledgeable and friendly. Michel L. was very polite respectful and helpful. (See More)
8/02/2019
 
Rich was amazing! Thank you Holbrook! (See More)
7/29/2019
 
Very prompt and friendly! (See More)
7/25/2019
 
Arrived on time, did a great job. (See More)
7/19/2019
 
Review Date: Jul 08 2019 3:53 pm Customer Name: Cagwin Dorward Employee Name: JON M. Review Site (click to view): Better Business (See More)
7/08/2019
 
I’ve been having Holbrook service and repair and replace the heating and a/c equipment in my home for years. They are prompt and fair. Everyone of their representatives are professional, courteous, and knowledgeable. I would not hesitate to recommend them. (See More)
6/26/2019
 
Steve was very intuitive. He noticed that our house was stuffy and asked, "Are you afraid of the remote?" My husband said no, and I said yes. Steve then explained the system to us more clearly than anyone had done in the past. Can we request him for next year's checkup? (See More)
6/26/2019
 
Rich was prompt, pleasant and informative throughout the entire maintenance service. I have been pleased with the pleasant, professionalism of all Holbrook Heating staff that I have encountered. (See More)
6/24/2019
 
Friendly and professional. Completed preventive maintenance on furnace and a/c quickly. Found and repaired wire damaged by mice on outside a/c unit. (See More)
6/13/2019
 
Critter guard placed over pvc pipes openings to the exterior. (See More)
6/12/2019
 
Rich just completed pm on our furnace/ac unit. I am so pleased! He's polite, friendly and professional! I am so glad that years ago we chose Holbrook!! From the office group on, I've never been disappointed! Please put Rich on our account for future services! BTW, our dogs love him!! Think they would have gone with him! Keep up the great service, Holbrook! Your employees are the best! (See More)
6/10/2019
 
Rich did an excellent job! I want to schedule my fall maintenance on my boiler, before the winter, and I would appreciate if Rich could do that job, too. (See More)
6/05/2019
 
Rich was very polite and did a great job! (See More)
5/25/2019
 
Communication with the office was easy and they were professional. Rich Davis cleaned my central air and prompt and able to tell me the condition of the unit. I will use him again next year. (See More)
5/24/2019
 
No comments (See More)
5/22/2019
 
Their professionalism, pricing, customer service and personable technicians. (See More)
5/21/2019
 
Rich Davis of Holbrook Heating & Air Conditioning was prompt, friendly and a did a fantastic job servicing our AC system for the summer. And our German Shepherd loved him. We will be requesting Rich for all our service calls. (See More)
5/14/2019
 
Rich did a nice job checking out our ac unit, both inside and out. He was unbelievably fast in the attic inspecting the fan and filter and drain lines. Then he did a very thorough service outside on the compressor. We like Rich’s skill level, his pleasant manner, and his interest in his customers. (See More)
5/08/2019
 
Rich was veery personable and efficient. He was knowledgeable regarding both the furnace and air conditioning units. Cleanup was very neat and his responses to questions were clear. (See More)
5/06/2019
 
Rich did a great job. Polite, friendly and professional, he completed the job quickly, explained the process clearly, and provided helpful advice on additional propane based appliances I am considering. (See More)
4/27/2019
 
Very pleasant, efficient at his job, very professional, (See More)
4/22/2019
 
Very personable and competent. (See More)
3/29/2019
 
Rich Davis, HVAC Technician, provided outstanding service. I was impressed with his technical knowledge and customer service skills. He completed the service quickly, leaving the work site clean, and he explained the service performed, and answered all of my questions. I plan to request him to perform service again. (See More)
1/23/2019
 
Rich was very professional, polite and courteous, and neat! Had the unit cleaned and checked out in no time. (See More)
1/14/2019
 
Very professional, polite and honest. (See More)
1/03/2019
 
Rich did an excellent job on cleaning our furnace and HWH. He was very thorough and meticulous and on top of that, a very pleasant, friendly man. (See More)
12/19/2018
 
Excellent service, professional and knowledgeable service rep. (See More)
12/18/2018
 
Mr. D**** arrived about 15 minutes after I was notified that he was on his way. He remembered me from previous work on my furnace. He started work immediately and was finished his work with no problems at all. He was very friendly and congenial. I would recommend him and Holbrook Heating anytime. They are fast, efficient, reasonably priced and on time. (See More)
12/13/2018
 
Excellent (See More)
12/10/2018
 

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