Kyle V.
Service Pro
* Total number of reviews and star-ratings are based on
data collected during the time period Holbrook Heating Inc has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
|
I needed service yesterday because my furnace wasn’t working. I started it manually at least five times. The technician, Kim D****, was worth waiting for. He knew exactly what to look for and tested all the areas that could’ve been the trouble. He isolated the problem and at the moment we are enjoying heat without worrying that the furnace might turn off. I recommend Holbrook heating very much. They are an 11 out of a 10. ***** **** (See More)
2/27/2020 |
|
|
|
|
|
Fast service at the time expected. Very quick and knowledgeable in diagnosing the problem. Provided explanation of the issue as well as other considerations moving forward. Fast, friendly, and experienced service. Top notch company and employees! (See More)
2/25/2020 |
|
|
|
|
|
Kyle was very professional and efficient. He recognized the problem immediately. He was courteous and apologetic for the inconvenience to me. I would definitely request Kyle for any future service calls or regular maintenance on my boiler. Thank you. (See More)
2/25/2020 |
|
|
|
|
|
no comment (See More)
2/18/2020 |
|
|
|
|
|
The repairman was very friendly. He explained everything every time he did something. He was very polite and we would not hesitate to have him return for future work and cleaning. (See More)
2/11/2020 |
|
|
|
|
|
Tech was on time and knowledgable. He addressed the issues promptly and was able to keep the carpet team moving. Our experience was great! (See More)
2/11/2020 |
|
|
|
|
|
Great group of furnace providers.. from the estimates, concerns and professionalism... very responsive and attentive to my concerns. They are willing to work with you and answered any straightforward questions I presented them. In particular Jeremy Cornue and Kyle Valletta are both on top of their game during the process. Kudos to them. Will use again without hesitation (See More)
2/03/2020 |
|
|
|
|
|
Great group of furnace providers.. from the estimates, concerns and professionalism... very responsive and attentive to my concerns. They are willing to work with you and answered any straightforward questions I presented them. In particular Jeremy Cornue and Kyle Valletta are both on top of their game during the process. Kudos to them. Will use again without hesitation (See More)
2/02/2020 |
|
|
|
|
|
Have had great experience with Holbrook over the years. Service tech Kyle V****** did a great job and knows his stuff. (See More)
1/30/2020 |
|
|
|
|
|
Tech was knowledgeable, courteous & fair. (See More)
1/30/2020 |
|
|
|
|
|
Prompt service. Knowledgeable technician (Kyle) who fixed furnace right the first time. Had parts needed on his truck. (See More)
1/07/2020 |
|
|
|
|
|
Went out of his way to provide a part that he wasn’t supposed to get, and it ended up saving me a lot of money. (See More)
12/30/2019 |
|
|
|
|
|
no comment (See More)
12/16/2019 |
|
|
|
|
|
I was very pleased with everything Kyle did! (See More)
11/07/2019 |
|
|
|
|
|
No Comment (See More)
10/02/2019 |
|
|
|
|
|
Kyle was a delightful young man. Prompt, efficient, neat and pleasant. We started using Holbrook last year and are very happy we did. Thank you your excellent service. (See More)
10/01/2019 |
|
|
|
|
|
No Comment (See More)
9/28/2019 |
|
|
|
|
|
Knowledgeable, very helpful, and most professional. Nice Job, highly recommend. (See More)
7/31/2019 |
|
|
|
|
|
I have had Holbrook install and maintain my furnace, central air, and water heater for several years. They are easy to get ahold of, they are flexible about scheduling, pleasant, efficient, and honest. (See More)
7/12/2019 |
|
|
|
|
|
Very satisfied with Kyle. Very professional and knowledgeable. (See More)
7/05/2019 |
|
|
|
|
|
Again, Holbrook fixed my issue quickly and explained every step. Kyle V. has been to my home on a previous service and as usual was very professional. (See More)
6/11/2019 |
|
|
|
|
|
Kyle is an excellent Service Pro, as were others of your staff including Stacey. You helped me make a difficult decision, and look forward to it's installation. Kevin H. (See More)
5/25/2019 |
|
|
|
|
|
Kyle was professional and got the job done in a timely manner. I have no complaints and would use Holbrook Heating again. (See More)
5/14/2019 |
|
|
|
|
|
Kyle was courteous and knowledgeable. He went above the standard service call, and he helped me to understand more about my HVAC system. (See More)
4/26/2019 |
|
|
|
|
|
NO COMMENT (See More)
3/15/2019 |
|
|
|
|
|
Very professional service. I have used Holbrook for several years after a bad experience with *****. I recommend Holbrook with out reservations (See More)
1/14/2019 |
|
|
|
|
|
Kyle was here on time and fixed a leak in a pipe for our hot water boiler heating system. Very happy with his work. Everything is working fine now and no more water leaking. (See More)
1/14/2019 |
|
|
|
|
|
Our tech was very professional and knowledgeable. (See More)
12/27/2018 |
|
|
|
|
|
Kyle was great explaining all that he did and even pointed out a damper on my humidifier that was never shown to me by the installer. I was very pleased with the service and would recommend Holbrook to anyone. (See More)
12/13/2018 |
|
|
|
|
|
We just had our furnace serviced by Kyle and his level of thoroughness and professionalism was outstanding. Well mannered and great sense of humor which we enjoyed very much. Thank you Kyle and Holbrook Heating for the excellent service. (See More)
11/09/2018 |
|
|
|
|
|
(no comment) (See More)
11/07/2018 |
|
|
|
|
|
Great service, polite and professional! (See More)
10/10/2018 |
|
|
|
|
|
Kyle was polite, efficient, and arrived on time. He made sure our questions were answered. All communications with Holbrook were excellent. (See More)
10/09/2018 |
|
|
|
|
|
Excellent service with technicians that were knowledgeable, friendly and courteous. Thank you for great service and fair pricing. (See More)
10/04/2018 |
|
|
|
|
|
Kyle V. showed knowledge of the equipment. Was thorough in explaining problem. Showed great courtesy and caring for us as individuals. Explained problem and ways we need to avoid it in the future. Also to call if any problems arose. (See More)
9/19/2018 |
|
|
|
|
|
Kyle did a great job, very professional. He thought we had a defective part but when he tested and found it was ok he didn't try to sell us something we didn't need. We will be calling them again when we need service for sure! (See More)
9/14/2018 |
|
|
|
|
|
Kyle is professional, experienced and very considerate. It was a pleasure to have him service our unit. Don (See More)
9/05/2018 |
|
|
|
|
|
(no comment) (See More)
9/04/2018 |
|
|
|
|
|
Kyle V., Holbrook technician, completed annual maintenance expeditiously. This is his second year coming here. Work exceptional and leaves work area clean. We have enjoyed our 13 year business relationship with Holbrook. We are happy to do business with them. (See More)
8/28/2018 |
|
|
|
|
|
Mine was a routine appointment for maintenance of my air conditioner. I was impressed by several things. The communication from the office to me when making the appointment, reminding me, and notifying me of the arrival time of the technician was excellent, both by phone and e-mail. Very nice and friendly staff individual. Technician was on time, friendly, courteous, and informative about each step of the maintenance and paying the bill. So refreshing to have such good information, especially about timing of appointment. (See More)
8/24/2018 |
|
|
|
|
|
Kyle arrived on time and cheerfully went about his work. He was thorough and neat with the job and encouraged us to ask any questions we might have His answers were concise and knowledgeable. He's welcome to come here at any time. (See More)
8/21/2018 |
|
|
|
|
|
Explained problem and indicated how he would remedy it. Pleasant, personable and very polite. Explained every step of the process. Very happy with the result. (See More)
8/17/2018 |
|
|
|
|
|
Send him back anytime. He was very professional and personable. (See More)
8/10/2018 |
|
|
|
|
|
We had Kyle from Holbrook at our home to do our yearly service of 3 ********** units. He was very polite and explained each step of the service he performed. Answered all our questions. Every year the technicians have been great. (See More)
7/19/2018 |
|
|
|
|
|
(no comment) (See More)
7/17/2018 |
|
|
|
|
|
Kyle was very nice and polite. He work right along clean, I was very pleased with is work.I seen how dirty the ac was.Would highly have him come back (See More)
7/15/2018 |
|
|
|
|
|
Holbrook installed our furnace almost 10 years ago. Whenever we've needed service, the technicians and customer service reps have been professional and friendly. Most recently Kyle arrived on time, troubleshot and fixed the problem in roughly 30 minutes. Cleanup took a few minutes more. Then he gave me some great maintenance tips and helped me reset the thermastat. My experience with Holbrook has been 5 Star. (See More)
7/11/2018 |
|
|
|
|
|
Kyle (See More)
6/30/2018 |
|
|
|
|
|
Kyle came to perform annual preventive maintenance. He was professional and completed the task in expected time frame. He discovered that the condensate pump was not pumping condensate and after verfying that the drain tube was not plugged replaced the pump. (See More)
6/28/2018 |
|
|
|
|
|
Thank you, Holbrook Heating, for your great products and service. We just had Kyle here today to service our furnace, and he was professional, competent, and cordial. We are very glad to be your customers! (See More)
6/18/2018 |
|
|
|
|
|
Had our annual AC preventive service performed today. Kyle was friendly, competent, knowledgeable - all the things we've come to expect from Holbrook service folks. He replaced our filter and suggested a cost effective source for us to stock our own. I can't recommend Holbrook for highly enough for all your HVAC needs. (See More)
6/18/2018 |
|
|
|
|
|
I have been working with Holbrook for many years. The entire staff from the office to the technicians have always been professional, knowledgeable and friendly. Their service is outstanding and I would and have recommended them to others. (See More)
6/14/2018 |
|
|
|
|
|
Kyle was very knowledgeable about my furnace and explained why it needed the new part. He was very respectful of my home and animals. (See More)
6/10/2018 |
|
|
|
|
|
(no comment) (See More)
6/03/2018 |
|
|
|
|
|
(no comment) (See More)
5/25/2018 |
|
|
|
|
|
(no comment) (See More)
4/26/2018 |
|
|
|
|
|
Very satisfied from start to finish. The technician Kyle V. was right on time and very thorough and answered all my questions. Would definitely recommend Holbrook Heating to all my family and friends. Thanks (See More)
4/25/2018 |
|
|
|
|
|
Kyle did a great job servicing our A/C units and furnace. He took the time to explain items of concern, was very pleasant and efficient.
Thanks Kyle! (See More)
4/16/2018 |
|
|
|
|
|
Very friendly. A true expert in the business. Thanks Kyle (See More)
4/16/2018 |
|
|
|
|
|
Most reliable and onest plumbing company I ever dealt with, we will be staying with them from now on. (See More)
4/10/2018 |
|
|
|
|
|
Great service. Kyle V*******, technician arrived as scheduled, professional, efficient and very pleasant. Explained all work and why it was being done. I have used this business for several years and have always been impressed with service and quality of staff. (See More)
2/21/2018 |
|
|
|
|
|
"Kyle" arrived during designated time frame; had helpful advice on some issues, gave good information on parts to replace & why; friendly service (See More)
2/06/2018 |
|
|
|
|
|
Kyle was very efficient and worked well through a miss understanding. (See More)
1/31/2018 |
|
|
|
|
|
Knowledgeable and courteous. (See More)
1/21/2018 |
|
|
|
|
|
Kyle showed up on a snowy evening to service our Hot water paseboard boiler system. He got right to work discovering several issues that was causing the system to shut down. Within 30 minutes he had our system up and running - then spent some additional minutes to do some PM work on it.. Great Service and fair pricing ! We'll continue to call Holbrook for future HVAC needs - and will request Kyle for our tech ! David & Leesa Foor, Camillus, NY (See More)
1/08/2018 |
|
|
|
|
|
Kyle was very polite, courteous and respectful. He told me a few tips to keep our equipment running smoothly. He did a great job (See More)
11/14/2017 |
|
|
|
|
|
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page. |
|
