Dan C. Reviews

Nate McClellan
Dan C.
Service Pro
* Total number of reviews and star-ratings are based on data collected during the time period Holbrook Heating Inc has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Holbrook heating installed a ********** split fin AC/heating unit at our 100 year old camp. We have had excellent communication and coordination with the staff at Holbrook. Beginning with our Salesman Jeff M to find the perfect solution that accommodates our site conditions. Shannon K coordinated our building permit application and inspections, and provided details on the unit specs and kept us informed during the entire process. Our installers Dan and Dante worked with us to situate the inverters and the condenser unit to our satisfaction, and answered all our questions on how the units function. The whole team works very well together to come up with solutions even in antiquated settings. They arrived on time and cleaned up their work areas. I highly recommend them for a job well done. (See More)
4/29/2022
 
Dan C came to replace a thermostat and noticed some other issues. He was pleasant and very patient with my questions and took time to explain what he had done. Necessary replacements were made and I feel good knowing the system was serviced by a professional. (See More)
2/24/2020
 
I recommend Holbrook Heating to anyone because their customer service is really good the technicians get out to the house at a reasonable time and they do good work. (See More)
1/27/2020
 
I have used Holbrook for years and have always found them reliable. Dan, the last tech. here was very efficient and knowledgeable. (See More)
12/18/2019
 
The technician was knowledgeable, professional and courteous. He completed the work in a timely manner. Additionally, he did not install a very expensive part as he determined it was not necessary. (See More)
12/16/2019
 
(no comment) (See More)
12/06/2019
 
Daniel was great! Service was excellent, he answered all my questions and explained everything very patiently. My heater works great, and I'm very happy. (See More)
12/04/2019
 
Today was our first time having Holbrook clean our gas furnace, Dan was very polite and did a great job. Thanks! (See More)
12/02/2019
 
Always friendly! Very knowledgeable! My furnace died, in 20 degree weather & they offered to let me use their space heaters! Family owned. Love these guys! (See More)
12/01/2019
 
We have been working with Holbrook heating for for at least 6 years now. Every one of their staff has been professional and up front with us. This time we had our first issue with our furnace which we had them re-pipe to improve efficiency. It is the first issue we've encountered since installing the system. Dan, who came to complete the repair, was on time if not early. Came in and examined the issue before making any judgement. He then proceeded to explain in layman's terms what was going on and determined the costs of best case and worst case scenarios. He finished fixing the problem in what I felt was record time and we ended up facing only the best case scenario. Even when I asked him to perform the further repair he checked in with the office and several minds working together determined that we did not need to do anything further. They gave us the standard 30 day guarantee and said if anything happens they would take care of it accordingly. Dan was professional, timely, and left the worksite as clean if not cleaner than when he found. it. I would invite him back anytime. Thank you Dan and Holbrook heating. ** **** (See More)
11/08/2019
 
It's so nice to do business with a local company that provides outstanding customer service. Lately I find it so frustrating doing business with companies that don't treat customers the way they should be treated. It's appreciated to get the reminder call from Stacy the day before Dan arrives and then again the day of the service. She has such a pleasant way about her that comes through the phone line. It was also nice seeing Dan again. He is very polite and professional and I can tell how much he enjoys his job and working with his customers. I told him that stink bugs drive me crazy getting into the house through the HVAC and he gave me a great tip that I will use. I will definitely recommend Holbrook Heating to my friends and family. Thanks for your outstanding service! (See More)
10/29/2019
 
No comment (See More)
10/24/2019
 
punctual, professional (See More)
9/08/2019
 
excellent service, very polite and informative (See More)
9/05/2019
 
Technician is great, exceptional customer service and support. Thank you for sending a highly qualified technician to service furnace. (See More)
8/29/2019
 
Dan was extremely thorough and knowledgeable. He was polite and answered my questions,and provided information about our aging air conditioning unit. He also provided an estimate for a new unit. (See More)
8/27/2019
 
Thank you for your great service today (See More)
8/14/2019
 
Dan was very professional, knowledgeable, efficient and personable. He performed excellent service, explained our options for an aging system, and generally went above and beyond to provide us with all the information and suggestions we needed. I would highly recommend him to anyone requiring maintenance and/or service on their HVAC system. (See More)
8/12/2019
 
The Technician, Dan, was very helpful in resolving the issue with my main unit. Was also very helpful for hints given on the overall running of the system. He was very personable and represented Holbrook Heating in a very positive way. (See More)
8/07/2019
 
Technicians did a very thorough job, as usual. Have been using Holbrook Heating for about 25 years now, and their technicians are always very professional, friendly, and very well trained. (See More)
8/07/2019
 
Dan did an excellent job. Very efficient. Was able to answer any questions I had. He is very focused and does not waste time. The results of his work were excellent. (See More)
8/07/2019
 
Very good and professional (See More)
8/02/2019
 
It was a pleasure to have Dan do the necessary work today to get my A/C back up and running at peak performance. The first thing he did was introduce himself with a smile and ask if I would like him to remove his shoes, I appreciate that. He spoke of how much he enjoys working for Holbrook. That really showed in his work. He quickly found what was causing the leaking on my basement floor. He explained the advantages and benefits of buying a new condensation pump but let me know I could keep the current one hooked up but it could go down at any time, I bought the new unit which he quickly installed. He took the time to show me how it worked so I wouldn't have any questions after he left. Dan also sold me on the benefit of annual maintenance on both my Lennox furnace and A/C units. As soon as he left I immediately called his inside partner Stacy, who he spoke very highly of and scheduled him to come back again this year before the snow flies and do just that. It's nice to do business with people like Dan and Stacy that provide exceptional customer service which is so hard to find nowadays. I will recommend Holbrook heating to my friends and family in the future. Thanks for taking care of me today. (See More)
7/31/2019
 
Very friendly people. Dan C was extremely efficient and thorough. Holbrook is our go-to for HVAC maintenance and service. (See More)
7/31/2019
 
Friendly, professional, courteous and efficient! Highly recommended. (See More)
7/30/2019
 
no comment (See More)
7/23/2019
 
Great products, great service and great technicians. Dan came today for my systems annual PM, polite, quick and professional. Just what you'd expect from Holbrook's. (See More)
7/22/2019
 
Very professional, prompt, did a great job!!!! (See More)
7/19/2019
 
We had our yearly maintenance appointment today for our Mitsubishi air conditioning unit. The service tech arrived as scheduled, identified himself and was very courteous and an expert in the service of our A/C. He was very attentive and answered any question I had regarding the cleaning or servicing that he was performing. Daniel was also meticulous regarding the area where he was working, by covering the floor area in case of any overspray. Thank you Daniel Corrice for a job well done! We truly appreciate all the servicing accomplished to keep our unit performing like new. Thank you Holbrook Heating, Inc. for top quality service technicians, especially Daniel! (See More)
7/16/2019
 
Service on my AC was excellent ! (See More)
7/13/2019
 
Service is exceptional. Daniel Corrice was very good at his job .He was friendly and knowledgeable. he answered all questions asked. (See More)
7/01/2019
 
Great job... friendly and very efficient and knowledgeable (See More)
6/29/2019
 
Holbrook Heating came to measure for a air conditioner for my apartment the Technician who came was Dan. Dan was very professional and explained everything in detail to me. Dan renewed my faith in good customer service. It seems to be a lost art theses days. Thank you Holbrook Heating and Dan. (See More)
6/28/2019
 
Great job. Late but called. Much appreciated. Professional. Friendly (See More)
6/28/2019
 
Good work friendly guy (See More)
6/27/2019
 
Dan C. came to do an annual check up on our AC units and all was OK. He was extremely pofessional, pleasant, knowledgable and helpful. He made sure that we knew exatly how to operate the units and offered suggestions on the settings! Terrific rep for Holbrook. (See More)
6/20/2019
 
Dan was very thorough and professional. He explained all that he was going to do and did so efficiently and completely. (See More)
6/18/2019
 
Professionalism, Friendly, Polite and a fair price (See More)
6/12/2019
 
Dan C. And Trina. Very capable. Friendly. Fixed the problem fast. Really great. (See More)
6/11/2019
 
We always have great service from Holbrook. A lot of the service people don't like going in our crawl space and verbally make it known via phone, but over all we like Holbrook's professionalism. (See More)
6/10/2019
 
Dan did an awesome job I would give him a 5 all the way around. Thank you for everything (See More)
5/28/2019
 
Great Job. Very professional and knowledgeable. Called before he arrived and arrived on time. Left everything clean, neat and as they were. Didn't rush it and explained everything I asked about. Thanks Morris (See More)
5/21/2019
 
Eric always does a great job. (See More)
5/16/2019
 
Fast and efficient. (See More)
5/02/2019
 
Dan C. (See More)
4/26/2019
 
Daniel did a thorough job of cleaning and checking my furnace and AC. He answered my questions with in depth explanations and left everything in good order. I appreciated his courteous and friendly service. (See More)
4/26/2019
 
We scheduled a routine maintenance for our ********** ductless split system. Dan was the technician. He was polite, friendly, and set right out to get the job done. He took his time and did a very thorough job. We would highly recommend Dan and will ask for his service next year. (See More)
4/15/2019
 
Holbrook Heating came to our rescue! Our furnace's inducer motor blew out late on Thursday night and we had a competitor come to service it mid-day Friday. The competitor told us they couldn't get the part until Monday or maybe Tuesday, and seemed to care less that we'd be without heat for several days...all while the tech behaved rather disrespectfully, even kicking our furnace with his boot at one point! Never having worked with Holbrook before, I took a chance and called their office to see if they had the part we were told we needed. The dispatcher took down our model details, and a few minutes later called me right back with a yes! A couple of hours later, and their techs had us back up and running. Our assigned techs, Dan Corrice and Mike Lindley, were both knowledgeable, friendly, and professional. They explained what they were doing every step of the way, and treated us and our home with the utmost of respect. What a difference working with Holbrook! Not only did they help us out in a bind, but the little things made a big impact, like calling when on their way, taking off their shoes at the door, and an attitude of helpfulness and compassion. They've earned a new customer, and we'll soon be having them back to prep our A/C for the summer season. (See More)
4/07/2019
 
He did a good job. He was knowledgeable, efficient, personable and answered our questions. Well done, Dan! (See More)
4/04/2019
 
Holbrook has been taking care of our heating need for over 30 years now and have always had very pleasant and knowledgeable people to work on our equipment. (See More)
3/16/2019
 
Daniel was a very professional and caring person when he stopped by my house to take a look at my heating duct issue. He was honest and sincere in helping me meet my objective. He stated he would have the office get back with me as soon as he did the write up on my work. He knew I had presented him with a complexed issues. I would not hesitate to have Daniel to come back to my home for additional work proposals. I have always had great service from the Holbrook team members. (See More)
3/07/2019
 
Great service. Very professional (See More)
3/01/2019
 
Dan did a wonderful job. I needed a repair and he was great at explaining the problem, the cost, and gave an accurate estimate of how long it would take. I highly recommend Holbrook, and would request Dan again if ever the chance. (See More)
2/27/2019
 
He did a great job. Very thorough. He took things apart that other people have never taken apart on my boiler. Because of this he was able to find a corroded vent I think it’s called. I am very happy with the service and I hope he will be my technician next year. (See More)
2/04/2019
 
Dan was courteous and professional! (See More)
1/23/2019
 
Great people to work with. (See More)
1/11/2019
 
Knowledgeable, courteous, and reasonably priced. (See More)
1/09/2019
 
Excellent person to deal with. Did the job very efficiently and would recommend him highly (See More)
12/28/2018
 
Dan was great - very friendly, explained everything to us and answered all of our questions!! Great job. (See More)
12/14/2018
 
Great service. Dan was very knowledgeable and punctual. (See More)
12/07/2018
 
Arrive exactly as scheduled. Very professional. Did great job. Furnace was clean and tested so ready for another Winter of use (See More)
11/08/2018
 
Just had my annual inspection and cleaning of my furnace performed by Dan C. from Holbrook Heating. Have had several technicians perform this service over the years. I find their technicians to be knowledgeable and thorough in the work they perform. I will continue to use Holbrook Heating for the maintenance of my furnace as well as my air conditioning system. (See More)
11/07/2018
 
(no comment) (See More)
11/01/2018
 
Excellent job. Personable and knowledgeable (See More)
10/31/2018
 
(no comment) (See More)
10/26/2018
 
I would like to compliment the Service tech on doing a really efficient job in cleaning the furnace. He was very neat and respected our property. Thank you for your service. ****** * (See More)
10/25/2018
 
We have used Holbrook Heating for years. Dan was courteous, on time and respectful of my house and the cats. He gave me a quote for our hot water heater which we will be replacing soon. Give him a raise! LOL. thanks again Dan. ******** ** (See More)
10/22/2018
 
Excellent service (See More)
10/12/2018
 
(no comment) (See More)
10/10/2018
 
Dan arrived when expected, well mannered, knowledgeable and efficient. Provided some good information for future needs. Very pleased. (See More)
9/27/2018
 
Dan C. was my Holbrook tech. Excellent work, polite and very descriptive of my HVAC needs. (See More)
9/25/2018
 
Daniel Corric was very professional and pleasant did a excellent job ! Great technician . Holbrooke Heating Inc. ,recommend. (See More)
9/24/2018
 
I've used Holbrook Heating for years and have always been satisfied with their personnel. Today, the boiler's annual checkup, cleaning and maintenance was performed by Dan C.. He was on time, efficient and professional. (See More)
9/13/2018
 
Great service and great Technician. Very informative and friendly. Highly recommend. (See More)
9/07/2018
 
(no comment) (See More)
8/31/2018
 
(no comment) (See More)
8/31/2018
 
Daniel was a little late arriving, but I assume he spent some extra time that was required to assist his previous appointment customer. Daniel got right to work, realized he had much to do (the furnace was old and had not been serviced recently by the previous home owner), and still managed to finish on time and on budget for the call. He got the furnace operating properly again, and he detailed what needs or mid-term problems must, in time, be addressed. At my request, he prepared an estimate to convert to a high efficiency natural gas furnace from our ancient fuel oil-burner. Daniel's got a pleasant, hard-working, get the job done while satisfying the customer attitude. He helped us and educated us on our furnace greatly. (See More)
8/20/2018
 
Technician is great, exceptional customer service and support. Thank you for sending a highly qualified technician to service furnace. (See More)
8/17/2018
 
Great Mitsubishi ductless system and responsive, courteous service. (See More)
8/17/2018
 
Great Mitsubishi ductless system and responsive, courteous service. (See More)
8/17/2018
 
Dan is great. He does an excellent jab and is a very nice and professional technician. (See More)
8/09/2018
 
Dan C. from Holbrook Heating was here this morning to do my yearly checkup on my furnace and central air. Very professional answered all my questions and did all the service required in a timely manner. Could not ask for anything more.. (See More)
7/10/2018
 
Arrived at time stated, polite, efficient,informative. (See More)
7/08/2018
 
Service was great, questions were answered professionally and easy to understand, tech was knowledgeable and friendly. (See More)
7/07/2018
 
Dan C did a great job on the annual maintenance of our HVAC system. Will request him again next year. (See More)
7/05/2018
 
We have been Holbrook Heating customers for 11 years and have been very pleased with the service they have provided for us. Dan C. came out today and performed annual maintenance service on our AC and heat pump today and he did a great job. He explained what he was doing and that our unit was in great shape. We have been very happy with the service provided by Holbrook since the day they installed our system back in 2008. I would recommend Holbrook for your heating and cooling needs. (See More)
6/15/2018
 
Dan C was here to do the 1st annual service on our Mitsubishi unit. He was very efficient, thorough and friendly. We couldn't be more pleased with the product and service with Holbrook Heating. (See More)
6/05/2018
 
Dan C was here to do the 1st annual service on our Mitsubishi unit. He was very efficient, thorough and friendly. We couldn't be more pleased with the product and service with Holbrook Heating. (See More)
6/01/2018
 
Arrived when promised, called before arrival, performed annual service on furnace and A/C in a timely way and provided useful feedback about the units and their condition. I wish the tablet he used had a card reader to make payment easier for both of us. It was a good experience and Holbrook has an excellent representative in the field. (See More)
5/15/2018
 
We had our annual service on our 6 year old Mitsubishi Ductless a/c performed by Dan C. He did a thorough and complete service and was more than willing to answer any questions. Holbrook Heating is a great company. They let you know the arrival status of the technician, not like other companies that leave you hanging. (See More)
4/29/2018
 
Dan C. was the technician who came to the house to provide annual service maintenance to our furnace, A/C unit and on demand hot water heater. While he was working on the furnace he discovered that there was a crack in the inducer motor unit that was leaking water. He explained all of my options and found a replacement part in town. He went and purchased the part and replaced the unit. Everything was completed to my satisfaction and I will continue to use them for my annual maintenance. (See More)
4/25/2018
 
Dan was knowledgeable, professional, very helpful in letting us know what job he was performing and when it was to be completed! (See More)
3/21/2018
 
Dan was great. Willing to answer questions. and completed the job in short order. I would Recommend him any time. Thanks for a job well done. (See More)
2/04/2018
 
Prompt, courteous and knowledgeable. (See More)
1/29/2018
 
Excellent service (See More)
12/14/2017
 

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