Hodgson Heating and Cooling
165 Grove St, Battle Creek, MI 49037
Phone: 269-966-8800
Website: hodgsonheat.com/



Hodgson Heating and Cooling - Our Reviews

Overall Rating

7031 star rating
(1417 Reviews)
ReviewBuzz
2829 star rating (571 Reviews)
Google
1851 star rating (372 Reviews)
Better Business Bureau
1684 star rating (340 Reviews)
Facebook
657 star rating (132 Reviews)
Happy Call
5 star rating (1 Reviews)
Judy's Book
5 star rating (1 Reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Hodgson Heating and Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.


Our Reviews


Great job! Very professional answered all my questions!
John B.
09/17/22
 
Great job very professional and answered all my questions.
Matt W.
09/17/22
 
Matt W. and John B. did an excellent job replacing and installing our new furnace. They arrived at the time promised and everything was cleaned up with no mess left behind. We have been customers of Hodgson for 25 years and have always been happy with their service.
Matt W.
09/09/22
 
We truly enjoy our POMP and do you know why? I called the office at 9:45 am and scheduled my annual furnace tune-up. Service tech arrived at 10:30. He found the burners were warped and replaced them. Savings over approximately $550 and corrected CO2 issue. I would highly recommend this business.
Garry C.
08/22/22
 
Hodgson wasn't recognized. Also this review is for Jerry and he's not listed. But he was great. Very friendly.
Deven M.
08/15/22
 
Deven was training Jerry M. Both very professional and knowledgeable. Issue with A/C was under warranty but they offered a safety check and found all the coils filled with dirt. They cleaned them out and now the air is running great.
Deven M.
08/05/22
 
Yesterday (7/14/22) I called early to make an appointment for the second half of my "Peace of Mind" check-up for the air conditioning PLUS I started having issues with it the night before. Suzie said, "sure I can have someone out there between 1pm-6pm". 6pm came rolling around - no call no show. So, I called at 6pm sharp and the lady taking the call said she'd get the information to a technician. Not 5 minutes later I talked to Garry who I explained the situation. He gave me a choice to call back tomorrow (today 7/15), or he could come out now and take a look. He was kind/caring/compassionate to our needs although it was quite obvious he was "done" with his day and didn't want to come out. With warm weather coming and calling back 7/15 seemed like a possible another delay, I asked him to come. He did not hesitate to help us. Well done, Garry - either you had very good upbringing and/or a military man with your politeness. (turned out a dang earwig hosed up our air conditioning!) geesh!
Garry C.
07/15/22
 
Matt & John came out to install my new furnace and A/C unit. They arrived first thing in the morning and I believe they were done early afternoon. They were very professional, efficient and didn't mind my hundreds of questions. They really have a system down and work very well together. Thank you so very much.
John B.
05/26/22
 
Service=excellent by Matt and John and office personal great also
John B.
05/24/22
 
The installers were courteous, professional, efficient, & friendly. They took great care and answered all of our questions.
Matt W.
05/19/22
 
**** and **** are fast, efficient and totally accurate. Hodgson has done a number of heating and cooling projects for me. They are always the best. In today's service world they are rare.
John B., Matt W.
05/18/22
 
Facebook reported that the link was broken or did not exist.
Hasan K.
05/17/22
 
no comment
Scott L.
05/17/22
 
I called for a quote for a new furnace and air conditioner. Within 3 weeks of my phone call it was installed. Matt and John were at my house bright and early. They made sure to use tarps on my carpet to protect it from any damage. They were polite and courteous and extremely professional. The entire job was completed in less than five hours! Matt took time to show my husband and I how everything worked, what to do to troubleshoot should there be a problem and everything was cleaned up like they were never here. I highly recommend.
Matt W.
05/17/22
 
Hasan did the spring maintenance and check of my furnace, air conditioning and water heater, as well as replacement of a worn out condenser pump on the air conditioner. He also advised me on a course of action for a minor gas leak and set up a time for the repair. Hasan was very courteous and professional! He is an asset to the team!
Hasan K.
05/16/22
 
Hasan was professional,on time and very pleasant.We have the maintenance plan so we got service right away.Can’t recommend enough to get this plan.We have had Hodgson put in air and also a new furnace.We couldn’t have been happier with there work.Bryan and Annette Cornwell.
Hasan K.
05/13/22
 
***** did a great work going through my heating and cooling. Was quick and told me everything about the visit. Pleasant appointment.
Hasan K.
05/12/22
 
Matt & John did amazing work in short order, getting our house outfitted with a new heating/cooling unit. They showed up on time, left our house as clean as when they arrived, and answered all of my questions regarding the new system. Will definitely be doing business with Hodgson Heating and Cooling in the future.
John B., Matt W.
05/12/22
 
Matt was very timely and professional. They answered all of our questions regarding our new AC and thermostat installation. I would recommend this company to anyone for their great customer service and Peace of Mind Program. Thank you
Matt W.
05/06/22
 
John was very timely, courteous and professional. I’ve been a customer many years for my business and home. Now my mom is a customer because I have confidence and trust in their service.
John B.
05/06/22
 
I've used other service maintenance programs in the past. I was not satisfied, so I switched to Hodgson Heating and Cooling. I own a senior care home and rely on great service and peace of mind. Garry was timely, professional and friendly. I will continue to use their Peace of Mind program as I am confident of their great service any time of the day or night. My mom now uses their service. She feels confident and secure that her equipment is safe and well maintained. Thanks, Garry, for your great service today. We appreciate it.
John B., Matt W.
05/06/22
 
Hasan came out today and did the annual check up on the furnace. He was very thorough and reviewed the test parameters with me when he was done checking the temp. rise, CO measurement, etc. Hodgson techs always do a good job and I recommend the company to anyone that wants honest, dependable service.
Hasan K.
05/06/22
 
Deven did great job, and took the time to find out the problem, We appreciate it.
Deven M.
05/03/22
 
Hasan did a wonderful job. He was very efficient and did his job well. He explained what he did and left me with a very happy feeling that my furnace is doing well.
Hasan K.
04/29/22
 
Excellent service provided by ****** Arrived on time, explained what he had done for our maintenance contact.
Hasan K.
04/26/22
 
Scott was the service pro that came to help us out....He was very knowledgeable and informative....We will continue to use this company in the future...
Scott L.
04/26/22
 
I recommend this business and the employees that work for them. Hasan was very professional and courteous. He went over with me what he did for the required hvac system maintenance today.
Hasan K.
04/20/22
 
I absolutely recommend Hodgson’s for your furnace repair. I called them when my furnace wouldn’t turn on. They were able to get a technician out to look at and fix my furnace within a few hours. Hasan did an excellent job explaining what he was doing, why he was doing it and went over the troubleshooting steps with me so i could check for the simple fixes before calling them again. My furnace luckily only needed a reconnecting of wires, and that was a quick fix. The whole visit took less than an hour and that includes the Saftey check that I added on because it hadn't been done before. Hasan let me know with the older furnace i had (22 years!) what to look out for when it starts failing and recommended i start saving now for a replacement because furnaces have a limited life before they start failing. This guy deserves a pay raise! No pushy sales just straight facts to keep me informed. Service is fairly priced and its not a “by the hour” type either. I definitely recommend using this company for your heating needs!!
Hasan K.
04/20/22
 
no comment
Matt W.
04/19/22
 
no comment
John B.
04/19/22
 
Very professional and polite. Took time to explain concerns and proper care of my furnace.
Hasan K.
04/12/22
 
Hodgson's got out to us fast for a furnace issue. Hasan was great at explaining what the problem was, how it was fixed and went over our safety check with me. Very happy with our service.
Hasan K.
03/30/22
 
My name is Brenda, my experience started from the time I called and made an appointment. The lady on the phone was so polite, and knowledgeable. Scott came to my house within the time span given to me, he is very professional and polite, explained everything about my furnace issues to me and checked everything out. I would recommend this company and Scott to anyone. I have found my go to Heating and Cooling company. Thanks .
Scott L.
03/29/22
 
Hasan introduced himself at the door and was very polite the entire time he was here. He thoroughly explained everything he did to the furnace to me when he finished.
Hasan K.
03/29/22
 
Hodgson Heating and Cooling. Hasan introduced himself at the door and was very polite. He thoroughly explained everything he did to the furnace.
Hasan K.
03/29/22
 
***** did excellent work. He completely and nicely explained the problem. He was very courteous and knowledgeable.
Hasan K.
03/28/22
 
*********** installed our new HVAC system in about 1/2 a day and did a great job.
John B.
03/28/22
 
Matt & John installed our new HVAC equipment in about 1/2 day and did a great job.
Matt W.
03/28/22
 
fast service very nice friendly and professional knew what to do and got the job done and explained what was wrong and needed to be done and fixed it very satisfied with his work
Scott L.
03/28/22
 
***** was very professional and provided me with all the information that i needed
Hasan K.
03/27/22
 
no comment
Hasan K.
03/22/22
 
Excellent dedication to finding and fixing the problem at a reasonable price. Thorough communication and very pleasant. He is our new furnace guy
Hasan K.
03/22/22
 
SC0TT DID A GREAT JOB!
Scott L.
03/22/22
 
Great job done on our heating and air conditioning by Scott! He was friendly, professional and knowledgeable, answering all our questions. Highly recommended!
Scott L.
03/22/22
 
He did a great job. He explained everything he did. And I was I understand everything he said. Thanks *****.
Scott L.
03/18/22
 
I wanted the Hodgson Heating and Cooling Peace of Mind Plan. Hasan serviced my Furnace, Water Heater and Humidifier. He was very knowledgeable and friendly.
Hasan K.
03/18/22
 
Garry did a great job for us today! He was extremely polite and a pleasure to have in our home. He was here ahead of schedule and went right to work. Keep up the good work, Garry.
Garry C.
03/17/22
 
I've used other service maintenance programs in the past. I was not satisfied, so I switched to Hodgson Heating and Cooling. I own a senior care home and rely on great service and peace of mind. Garry was timely, professional and friendly. I will continue to use their Peace of Mind program as I am confident of their great service any time of the day or night. My mom now uses their service. She feels confident and secure that her equipment is safe and well maintained. Thanks, Garry, for your great service today. We appreciate it.
Garry C.
03/16/22
 
Hasan came to service my furnace under the Peace of Mind plan. I am never disappointed with the service I receive from Hodgson's!. Hasan was prompt, professional and friendly as are all of the employees with this Company. I have been purchasing their Peace of Mind program for almost a decade and it is worth every penny - and has saved me many pennies!!!! I highly recommend Hodgson's.
Hasan K.
03/16/22
 
We've had Hodgson Heating and Cooling's Peace of Mind program for more than 30 years with absolutely no problems and excellent service. We recently moved into a condo and started the program there. Scott L. showed up right on time and performed our furnace inspection thoroughly and professionally. He was very friendly in explaining everything about our new home's equipment and enrolling us in the Peace of Mind program. We couldn't be more pleased.
Scott L.
03/11/22
 

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