Justin P. Reviews

Nate McClellan
Justin P.
Certified Technician
20 years Experience
Message from Justin:

I'm here to keep you comfortable!

* Total number of reviews and star-ratings are based on data collected during the time period Goettl's High Desert Mechanical has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Justin was fantastic! First did an AC service and found the ptoblem, then fixed it. Second visit was an annual heater service and inspection. He is ver competent, polite, knowledgeable, and polite. We asked for him on the second time and glad we did. We will continue to use Goettl’s for further needs. (See More)
4/28/2021
 
Kelly and Justin were awesome in helping me understand the heating and air conditioning systems. Thank you (See More)
9/14/2020
 
Goettl's has been our go-to HVAC provider for over ten years. We have found them to be honorable, and their service technicians about reproach. Our recent interaction with Justin was no exception. We would not hesitate to recommend this business to anyone, (See More)
6/30/2020
 
The person that they said it was good polite and work diligently (See More)
6/24/2020
 
Justin was right on time, thorough in his inspection and is very careful inside the house to make sure nothing gets scraped/scratched/dirty, etc. I appreciate that with my property. (See More)
6/15/2020
 
Justin serviced our HVAC System on 5/4/2020. He was very professional and polite. I would rate him as a CLASS A employee and an asset to your company. I feel very comfortable that Justin serviced our HVAC system to the best . (See More)
5/05/2020
 
Can't thank Luke enough for his getting us a good price for our new furnace, air conditioner and hot water tank. It was a pleasure working with him. Didn't get the names of the installers but they were very professional. Especially want to thank Matt and Justin. They were courteous and conscientious about their jobs. I would definitely recommend Goettl to everyone needing this work done. (See More)
2/27/2020
 
Great staff, fast and efficient service. knowledgable and courteous service techs (See More)
2/05/2020
 
Very professional and answered our questions we had. (See More)
1/30/2020
 
Goettl's installed a four zone mini split system for us in 2018 and we couldn't be happier. Justin is an awesome technician. Very professional company. Highly recommend. (See More)
1/30/2020
 
Justin was very professional and courteous. Would highly recommend to anyone looking for a new HVAC system or service. (See More)
1/20/2020
 
Professional timely service. Goettl's is a five star operation. (See More)
1/18/2020
 
Justin is the best.He is the only one I will have work on my unit (See More)
10/28/2019
 
Justin did a great job! He was very helpful, professional , fast and explained the process and results in a great way. (See More)
10/24/2019
 
Justin has been out to our house several times for our AC regular service. He is always friendly and professional. I trust Goettls and will continue to use them. (See More)
10/17/2019
 
the mechanic was knowledgeable and did a wonderful job. (See More)
9/13/2019
 
the mechanic was knowledgeable and did a wonderful job. (See More)
9/13/2019
 
Thank you for sending Justin. He was able to fix our problem and we are very appreciative. Justin has been here several times in the past and he has always been pleasant, thorough, and efficient. We are always glad to see him come and we will ask for him in the future. Thank you, Justin from Dorothy Bast (See More)
8/24/2019
 
A/C failed on hot weekend...called Goettls at 9pm on a Saturday and tech promised a 9am Sunday show. Arrived exactly at 9am Sunday and quickly diagnoised a faulty run capacitor. Prompt, efficient weekend repair most appreciated. (See More)
7/31/2019
 
We have been customers of Goettl's for over 10 years and wouldn't have been with them that long if they weren't great. The service is excellent and Keven one of the service men couldn't be better. We have our furnace air conditioner unit serviced spring and fall and if a problem develops they are right on it and take care of it so fast .Five stars for Goettl"s. You won't go wrong. (See More)
7/23/2019
 
Justin new his job and was very personable thank you. (See More)
7/10/2019
 
Jason took care of my air-condition needs was professional and great (See More)
6/27/2019
 
Justin performed the regular maintenance on our AC units earlier this week He arrived on time, performed the maintenance efficiently and reviewed the findings with us We received an email with full details later that morning Very Happy with service (See More)
6/20/2019
 
Very Good (See More)
6/12/2019
 
Justin was fantastic...very helpful. It has been a real pleasure working with Goethe! (See More)
6/04/2019
 
justin has been servicing my unit for up to 10 years... he is the only one who I want working on my heat/air unit (See More)
6/01/2019
 
Great service! Justin was a pleasure to deal with. Explained everything to my satisfaction. Kudos! (See More)
5/14/2019
 
Justin and the entire team at Goettl's High Desert Mechanical, Inc. are terrific. We have dealt with them for about 10 years and have always been more than satisfied with their service and attention to us. We highly recommend them. (See More)
5/02/2019
 
on time, very professional, real positive (See More)
4/30/2019
 
Justin has serviced our HVAC equipment for several years and has kept it in perfect condition. He answers questions and provides input on how the system works. (See More)
4/25/2019
 
Justin, from Goettl's High Desert Mechanical, arrived a our home on schedule and diagnosed the problem we were having immediately. He fixed the problem in a professional manner without delay. Good work---Thank you Justin. **** *. (See More)
4/22/2019
 
Justin has great customer service skills and is excellent ! (See More)
4/19/2019
 
Very prompt and knowledgable. Will use them again. (See More)
4/18/2019
 
Excellent customer service. Adrian is very knowledgeable and addressed all questions. This was our first service appointment and we strongly recommend Goettl's and Adrian was fantastic. Thank you for your immediate response and professional service. (See More)
3/30/2019
 
I'm happy with Goettl's service on both my A/C and Heating Equipment. Justin our tech was quick and through. Hope I never have a problem with the equipment however that may be to much to ask. Anyway happy for now. Jimmy (See More)
3/14/2019
 
Justin, the service tech came out a couple times . 1st time, found our problem, ordered the part and fixed our issue with the heating. Then we had another issue with our heating unit. He came out again and found the problem and ordered the part needed. When the part came in he came out and installed the new part. Both times, he was polite, knowledgeable of the product and able to fix our heating issue in a very timely manner. What a joy to have people like him in your company. Thank you. Mrs Ellington (See More)
2/14/2019
 
We just had a new heat pump installed and Justin came out and tweaked it to make it even better. Very professional and pleasant to deal with. (See More)
2/04/2019
 
It was a very pleasant experience. I was able to get a same day appointment. Justin was professional and prompt in locating the problem and resolving. (See More)
1/28/2019
 
We found Goettl's High Desert Mechanical Techician Justin Outstanding. He arrived on time and was extremely clean and organized when performing his inspection of our Heating System (Step 1). We look forward to seeing him again for the inspection of the A/C. The ********** (See More)
1/21/2019
 
Goettls was very professional, on time and efficient. Any one looking for there type of services needs to call this company we highly recommend them. (See More)
12/20/2018
 
Justin P. does very good work. Do not be afraid to let him service your system. Goettl's stands behind him 100%. He has worked for me several times. Charles Jordan (See More)
11/06/2018
 
Justin was professional, polite and respectful! (See More)
11/02/2018
 
Outstanding service! Justin P***** was very professional, courteous and thorough in performing the maintenance on my heating system. (See More)
11/02/2018
 
Great experience with Goettl's! Great communication and very professional service - highly recommend. We needed the orifices changed on our furnace and they made the entire experience very smooth. A (See More)
10/26/2018
 
The service tech sent to give my trane system a tune up, not only completed the service effectively, but also located the issue I was having with my system not working properly at night. He did all of this without any issues and was very respectful and professional. I will definitely be using this company for all of my hvac needs. I will also be calling them to use their plumbing sector in the near future. (See More)
10/25/2018
 
Justin the technician always prompt, professional. (See More)
7/30/2018
 
Fast, friendly and effective. Same day service. Wonderful, thank you! (See More)
6/30/2018
 
Justin P. serviced my two homes HVAC's on June 27th 2018 for summer use. Justin was very thorough based on the time he spent on each unit. Justin P was a likeable guy who answered my questions so I could understand. I have been using Goettl's for the 4 years that we have lived in Prescott Valley. I would very much like to have Justin P as mu service technician on all future service calls. . (See More)
6/28/2018
 
Justin P, a service technician for Goettl''s High Desert Mechanical serviced air conditioner for both of my homes on June 27th 2018. Justin was very professional the entire time. Based on the time spent on each unit and the follow-up service report, Justin was also very thorough in his work. I would like very much if Justin was assigned to all future servicing or repairs on both homes. Thank you, Richard Tornquist (See More)
6/28/2018
 
Justin P-tech is excellent in workmanship and demeanor. We highly recommend him and his role with Goettl we gave our email address you do not need my phone number which is unlisted and unpublished (See More)
6/27/2018
 
Justin P-tech is excellent in workmanship and demeanor. We highly recommend him and his role with Goettl we gave our email address you do not need my phone number which is unlisted and unpublished (See More)
6/27/2018
 
Justin P-tech is excellent in workmanship and demeanor. We highly recommend him and his role with Goettl we gave our email address you do not need my phone number which is unlisted and unpublished (See More)
6/27/2018
 
Justin P-tech is excellent in workmanship and demeanor. We highly recommend him and his role with Goettl we gave our email address you do not need my phone number which is unlisted and unpublished (See More)
6/27/2018
 
Justin completed the job in a proffessional and effecient way, from arrival, to explaining his actions and finishing. Justin's service call, i anything was a good way to sell the ability of Goettl's as a company. Very welcome back when need be. Sedona 06-05-18 Ben Ovlinger (See More)
6/06/2018
 
Justin was here on time . He was professional and easy to talk to. I would highly recommend Goettl'S (See More)
5/16/2018
 
He did a great job. Thanks, Bob Link (See More)
5/16/2018
 
Justin from Goettl has serviced our heat pumps in the past. He is proficient as well as courteous and a pleasure to have at our home. (See More)
5/12/2018
 
I always ask for Justin. He does a good job and solves my problems. (See More)
5/11/2018
 
The work was done on time and professionally. (See More)
5/07/2018
 
Justin P., Goettl Technician, was very knowledgeable in servicing our A/C. He explained to us that our compressor was an older compressor but in good shape. He suggested to install a 5-2-1 Compressor Saver to help the restart of our compressor. So we had him do this while he was here. We really liked the customer service he provided. Looking forward to him returning in the fall to check our the furnace. (See More)
5/06/2018
 
they were efficient and reliable came on time and did the job professionally was very happy . (See More)
4/29/2018
 
Justin is very professional, in communication and in execution. Your well equipped service vehicle is a good advertisement of the professional company you are. (See More)
4/24/2018
 
Justin recently performed a pre-summer check-up. He was very thorough and explained everything he was doing. Great job! (See More)
4/23/2018
 
The service I received from your techs was timely, respectful, and skilled. I have always received excellent service on my unit. (See More)
4/21/2018
 
Goettl has provided our HVAC and filter service for several years. Justin performed our semi annual service yesterday and it was very thorough. He is a pleasure to have around and work with. Highly recommend him and Goettl other staff that have provided us with excellent service. (See More)
4/18/2018
 
Justin P performed our fall and now our spring service on furnace and A/C. He was very professional and thorough in the work and clean up following. He patiently answered all of our questions and was respectful and polite. We will ask for him to perform all of our service from now on. Thank you Goettl's, Justin P is a "keeper"!! (See More)
4/13/2018
 
Justin was on time and friendly, neat and clean. He explained what he did and answered my questions poliety. (See More)
4/12/2018
 
We have been requesting Justin for years now to do our twice yearly servicing of our Goettl's installed AC/heat pump system. We highly recommend him. He is professional, cordial and always informative about the test results on our system. (See More)
4/10/2018
 
On 4/4/2018 Justin P performed our scheduled air conditioning service as per our contract with Goettl's High Desert Mechanical. He arrived on time, worked efficiently, professionally, and neatly - a trait that is outstanding in my experience! (See More)
4/04/2018
 
Your price for general maintenance is more than twice the amount for other competitors in the area. The serviceman came with the wrong sized filter so we had to use one of ours. (See More)
3/31/2018
 
Justin P. was on time, super polite, efficient and finished in record time. All the employees I have come in contact with at Goettles are superb and seen to have the highest character. (See More)
3/29/2018
 
Needed a A/C fix last summer and Goettl's responded very quickly and fixed the problem. I talked with the teck and he informed me of a service contract offered by Goettl's . I signed with the Company for 12 months service on both heating and cooling checkups. So far the service has been prompt and with that in mind we added another contract for a different property. The service has been on time and done by competent teck's and reasonably priced, needless to say we will renew our contracts as they become due. Jimmy and Ettie (See More)
3/22/2018
 
Justin was very personable, and fully explained everything he did, making it very easy for us to understand. He was very thorough, and very knowledgeable as to solving our problem. I can only say that if you need a truly professional tech, try to get Justin. I only wish other techs in other industries were as sharp and caring for customers problems as Justin was for ours. Goettl's, you are the best in service and keeping us informed on our due service call. Truly supreme, all the way!!! Kudos to you all! (See More)
12/17/2017
 
(See More)
11/22/2017
 
Justin arrived at scheduled time and repaired AC. He acknowledged part was still under warranty and billed accordingly. I will choose Goettl's in the future and highly recommend them. (See More)
7/09/2017
 
Justin was great, he was able to service the air conditioner for a very reasonable price when we thought we would have to replace the whole thing. (See More)
6/13/2017
 
Goettl's gave us great service. We thought we would have to purchase a whole new air conditioner but for under $500 they serviced it and it's working great. (See More)
6/13/2017
 
Justin was cordial & explained everything in order to make my decision. (See More)
3/10/2017
 
Arrived on time and went straight to work. Courteous and friendly. Nice to visit with another re-located San Diegan! (See More)
1/27/2017
 
Arrived on time and went straight to work. Courteous and friendly. Nice to visit with another re-located San Diegan! (See More)
1/25/2017
 
Justin and Monty were always very professional. Monty always kept me updated on the arrival of my new circuit board. They always seemed interested in my heating problem and found a way to keep my furnace working until the new part came in. Appreciated the service they provided. (See More)
12/21/2016
 
The Goettl's Team rerouted/replaced the return ducting system, that was a mess at our home, then installed a high efficiency Lenox H/VAC system completing the install in one day. We are greatly impressed by the professionalism and quality demonstrated by this company. They are highly recommended by our household. (See More)
10/31/2016
 
Justin and Nate did a very excellent job servicing my a/c and heating unit. I highly recommend them to everyone. Thank you! (See More)
10/17/2016
 
Since 1993 we have had two top of the line heat pump systems installed and serviced by Goettls. They are one of the few for whom I would offer no serious suggestion for improvement. They are also top of the line. (See More)
10/16/2016
 
We have been using Goettl's for several years for our annual maintenance of heating and air conditioning. They are very professional and easy to deal with and we are very pleased with their service. (See More)
10/16/2016
 
Justin at Goettl's High Desert Mechanical did an excellent job servicing my furnace, A/C and humidifier. He was very friendly, professional and thorough! I plan to call Goettl's for some additional plumbing work and would highly recommend them for these services! (See More)
9/15/2016
 
Justin did an excellent job, going an extra step in finding a leak in the attic which was causing all the problems. I would highly recommend him! (See More)
9/12/2016
 
We were please with Goettls service and Adrian's professional service. (See More)
8/29/2016
 
This was totally a very positive experience with very knowledgeable and courteous people who performed the necessary installation of our new air conditioning and heating systems. (See More)
8/25/2016
 
They were prompt, very business like and got right to work. I was given information and recommendation about my air conditioner and consequently I had a starting capacitor installed to protect and hopefully add life to my conditioner. Very professional and hope to have them again. (See More)
8/11/2016
 
We've used Goettl's for over three decades for our HVAC service needs because of their excellent service, and our recent experience was no exception! Our AC went out over a weekend. I called on a Monday and was quickly scheduled for the next morning. Adrian was running a bit later for his estimated time of arrival, so Monty gave me a courtesy call to let me know. Adrian was friendly, very knowledgeable, and diagnosed the problem quickly. He gave me an explanation and cost of the repairs required and then had us up and running in 20 minutes! We never call anyone else but Goettl's! (See More)
8/10/2016
 
Highly satisfied with every step in selecting a new heating and cooling system . From the scheduling an appointment , assessing our needs , recommending the unit that would work for us to the installation every person we dealt with was exceptionally professional and did quality workmanship. the best company we have had the pleasure to do business with. Thank You Luke and team (See More)
7/15/2016
 
Fantastic service, from estimate to installation! Very professional, quality work, We own a duplex and replaced the furnaces and added central air - we are extremely pleased with Goettls. We highly recommend them and will use them again for any services on hvac we need in the future. We also did the duct sealing - very pleased with the results. Thank you Luke and the team at Goettl's!!! (See More)
6/10/2016
 
It was a true pleasure to work with Dustin from Goettl's High Desert Mechanical, Inc. There is so much they did for us. First, we have used them for several years as our maintenance contractor for our second home in Sedona. The heating system was a mess, and because we are not there full time, we need to have a company we can rely on. They remind us when our service is due, and they are flexible and work around our odd schedules. (See More)
7/27/2015
 
I've had two very positive experiences with Goettl's. I'm new to the Verde Valley and needed someone to check out my heating and A/C unit for a nine year old home we bought. Goettl's had been recommended to me by someone I trusted and they were everything I was told they would be...very professional, thorough, and personable. They gave my unit a very detailed check, recommended repairs that needed to be done, and carried out those repairs. As a part of that service, the technicians told me about a service Goettl's offered to check our duct work. I called and got an appointment and Dustin Goettl came out and performed the check within a few days and made recommendations. We chose to get our two systems Aerosealed because we learned that we were losing air through the duct work. We were very happy with the result...much better flow of air and, while we have no historical electrical bills on the house to check, we assume our ventilation systems are now much more efficient. I would highly recommend this company...I will continue to use them for any future heating or air conditioning needs. (See More)
7/12/2015
 
Goettl's is definitely the best HVAC Company we've ever used. They went well beyond what was expected by giving us suggestions on how to re-build our return air chase, adding more registers to reduce pressure and helping me balance our air flow. They were very honest and knowledgeable about the Aeroseal process. We had a dramatic increase in airflow both upstairs and down stairs. Now our home is the same temperature throughout the house. I strongly recommend them to anyone considering the Aeroseal treatment to seal their duct work. We will definitely use them again in the future. (See More)
4/08/2015
 
The Goettl's outfit in my opinion is first class all the way. I'am an artist metal worker myself, and I have a good idea of what works and what doesn't. There staff and crew are top notch and they take pride in there work and know how important a good reputation is. I will use these people again ! (See More)
12/08/2014
 
Definitely the best HVAC company we've ever used. They went well beyond what was expected by giving us suggestions on how to re-build our return air chase, adding more registers to reduce pressure and helping me balance my air flow. They were very honest and knowledgeable about the Aeroseal process. We had a dramatic increase in airflow both upstairs and down stairs. Now our home is the same temperature throughout the house. I strongly recommend them to anyone considering the Aeroseal treatment to seal their duct work. I will definitely use them again in the future. (See More)
9/06/2014
 

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