Steven K.
Service Manager
* Total number of reviews and star-ratings are based on
data collected during the time period Goettl's High Desert Mechanical has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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Excellent service - they responded so quickly and efficiently! And this was NOT an easy job! Kudos to all the staff and especially Daniel who replaced our 20 year old water heater with a new one in a very tiny closet. We'll be calling them for all our heating, cooling and plumbing needs! (See More)
4/20/2019 |
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Professional, efficient, knowledgable, friendly. (See More)
11/21/2018 |
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Shane was great. Thorough and very helpful! (See More)
11/20/2018 |
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Shane came promptly and was efficient in his service. We appreciate someone who treats our home with care. (See More)
11/12/2018 |
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Shane Blanchette was awesome.
Very professional and explained everything! (See More)
11/12/2018 |
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Shane B. was our quality assurance technician this week. He did a great job in reviewing the installation last week of a new HVAC unit and gas furnace and air handler. He also installed a new thermostat and showed us how to use it. Shane was very thorough and patient with us. I would highly recommend him and his team at Goettl's for your next HVAC needs. (See More)
11/09/2018 |
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They are very knowledge, honest, and courteous! (See More)
11/06/2018 |
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Shane did a fine job of running my annual checkup, and explaining the results. Thanks for keeping my home comfortable.
Connie Perry (See More)
10/31/2018 |
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Shane B, our Goettl's service Technician, came over to do a New systems check up. Was really nice and easy to talk with, answered all of my questions, checked our mechanical, heating and cooling system, the air conditioning system needed some coolant, and he filled it up, everything checked out ok! Our Mechanical, heating and cooling system is working great! Like New! (See More)
10/26/2018 |
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Shane came to my home today to make sure all the work that was done last Friday installing a new HVAC system was 100% correct. And, it was. Shane explained all I needed to know in a very precise manner. Everything made sense that he told me about and I was very happy that he was here. He was clear and concise and very user friendly. That makes the fifth person from your company that has been here and I am happy that there were so many smiling faces. Clone them all. Thank you for your workers. Audre Soifer (See More)
10/22/2018 |
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Shane Blanchette was very professional and very pleasant. He was neat and careful. He did a very good job explaining everything. You should keep him, in fact, you should give him a raise. Thanks. DKB (See More)
10/01/2018 |
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Shane was excellent from the moment he arrived at my house.
He called me ahead of time so I didn’t have to miss work. Shane was friendly and professional.
Explained what was going on with my unit so I could understand.
As a business owner i would recommend Shane
Reba (See More)
9/26/2018 |
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Very pleased with the service from Shane, he was efficient and thorough checking over my heating system. He explained everything to me about the status of my system when he was done and what to do to keep it running smoothly in the future. He has my system ready for the coming winter temps. Thanks Shane and Goettl's! (See More)
9/25/2018 |
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Shane was very patient and very thorough..... Happy with the new unit. (See More)
9/22/2018 |
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Very good service. Shane was very friendly and explained what he needed to do. We appreciate the prompt and professional service provided by Shane through Goettl's High Desert Mechanical, Inc. (See More)
9/19/2018 |
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Shane did an awesome job servicing our havc and answered all our questions. He was very professional and very friendly. (See More)
9/07/2018 |
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We had a problem with excessive leaking from the top pan coming from our HVAC system. Shane came out on short notice and completely took care of our problem. He was extremely polite, listened to our concern and explained what the problem was and went ahead and completely repaired the problem. This is the second time we have used Goethe's services for HVAC system and have been completely satisfied with their customer service and expertise. (See More)
9/05/2018 |
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Shane was great!. Did a through job of inspection on the heating and cooling units on my new home. Explained clearly their warranties and how to use and maintain them. He even swept up the insulation that came out when he went in the attic.
Very pleasant and professional. Great job Shane! (See More)
8/17/2018 |
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SHANE WAS VERY THOROUGH, CHECKING ALL HEATING AND COOLING UNITS OUTSIDE AND IN THE ATTIC. HE EXPLAINED EVERYTHING CLEARLY AND ANSWERED ALL MY QUESTIONS AND CONCERNS. I FEEL VERY COMFORTABLE ABOUT MY NEW EQUIPMENT AND WARRANTIES NOW. THANK YOU SHANE FOR EVERYTHING!! (See More)
8/17/2018 |
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Shanne quality assurance did a quality job making sure our new Trane air condition and furnace were operating 100% correctly. Thank you Goettl's High Desert Mechanical, Inc. (See More)
8/14/2018 |
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AC and furnace installation went flawlessly , Tech guys know their stuff! Shane checked all the settings and operations on the Quality Check Out.... Every area was right wwhere it should be. Good job ! (See More)
8/13/2018 |
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We had a service call for our ac - Shane was great - He took his time and evaluated everything - Very professional and kind - He did a great job! We would love to have him back all the time if needed - Thanks Shane!! (See More)
8/11/2018 |
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Shane was very professional and knowledgable.He explained the functions and operation of my heating and cooling unit. The unit was undercharged and he corrected that.Great service (See More)
8/09/2018 |
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First, thanks to Ulysses, Jacob and Josh for a great installation. (A thing of beauty.) Shane B. followed up with a very thorough inspection and talked us through the entire checklist. He answered all our questions and left us with a new Lenox in perfect shape. We'll be doing business with Goettl's for years. Again, thanks. (See More)
8/07/2018 |
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Teriffic service! (See More)
8/04/2018 |
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Responded quickly, Friendly and thorough. Fixed AC room temperature problem and checked rest of system for proper operation. (See More)
8/03/2018 |
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Shane came by to our new house to give us an orientation of HVAC and blue tooth thermostat. He also solved a couple minor issues we had. He was very knowledgable. (See More)
8/03/2018 |
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We had a very good experience with Goettl's. /when we had an electrical surge that knocked out our HVAC they came out within 24 hours, repaired a wire and added a surge protector to the unit to help prevent problems in the future. (See More)
7/21/2018 |
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Did a great job no complaints (See More)
7/19/2018 |
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Thank you for prompt, professional service on all levels, during our monsoon season. You are my Heroes. (See More)
7/17/2018 |
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We had our original air conditioner system installed almost 18 years ago by Goettls. We always had excellent service with them so when our system needed repair two weeks ago we called them. They were unable to repair our system but walked us through replacing it. They were very professional and prompt and got our house cooled down during the hottest week of the summer. (See More)
7/16/2018 |
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Goettl's came out today to balance my new A/C unit. They sent out technician Shane B. He did a great job. He added some refrigerant to my system and adjusted the air flow in the vents. He spent the time to explain the workings of my A/C unit. Now my A/C works even better. I want to thank Shane for a job well done. He is great asset to Goettls. (See More)
7/12/2018 |
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Shane performed the work in a timely fashion and provided clear explanations of what was checked and completed. Shane found that the propane hookup needed improved, and made sure it was corrected. Very professional and competent technician. (See More)
7/12/2018 |
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Had new heat pump (heat & cooling) installed in our 30 plus year old home. Goettl's did a very nice job with the install, and followed up when the system was out of balance, blowing too much air in one part of our home. Shane from quality control came out and got everything dialed in and we are happy campers. We knew this wasn't going to be completely straight forward, so we were impressed Goettls got it all done for us. (See More)
7/08/2018 |
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Shane was helpful and efficient in checking the setting for out ERV. (See More)
7/05/2018 |
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Helpful, prompt and very efficient (See More)
6/27/2018 |
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We recently purchased a whole system of air conditioner and furnace. Although this review is under Shane's name, he is not the only one we wish to mention. Our decision started with Cindy who is at Costco who was wonderful and informative; the installers were all polite and efficient. Shane did the quality control after the installation and made a few minor adjustments and explained the system again. All in all, we have nothing but good things to say about Goettl's and recommend them highly as an honest, efficient company. We have used Goettl's for service calls in the past and we were pleased with that service as well. (See More)
6/27/2018 |
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(no comment) (See More)
6/26/2018 |
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Shane did a wonderful and thorough job at informing us of our new heating/cooling system. Thanks Shane (See More)
6/25/2018 |
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Shane was great! He was very thorough and professional. (See More)
6/22/2018 |
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This was about the best experience I've had with a company for replacement of the existing AC and heater. Everything was done on time and with great follow up. Each person I met with, from the salesman to the installers to the follow up quality inspection, was professional and cordial. I would recommend this business wholeheartedly. (See More)
6/19/2018 |
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Shane was proactive and professional. Our problem has been recurring and he was dedicated to fixing it. He actually showed up very early! Only suggestion is that we be notified if someone is coming sooner than anticipated. (See More)
6/12/2018 |
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Shane did a great job as quality inspector. He will replace a panel as requested by owner. (See More)
6/08/2018 |
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Shane B came to my business to check my 2 units. He was on time and worked quickly without disturbing my business. He was friendly and professional. All my contacts with Goettl's have exceeded my expectations. I would recommend them. (See More)
6/01/2018 |
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Shane was fantastic. Very patient, very thorough - great job. We will request him for our next service. We had a great experience. (See More)
5/31/2018 |
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installed a new heating and a/c system and fixed all issues with duct work.
Great job, very professional and fast. (See More)
5/26/2018 |
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Goettl's sent Shane B********* to explain the operation of the new AC/Heat system. He explained how the system and thermostat worked, how to program it, along with many other options to keep the system in A1 shape. He was pleasant and very conscientious. (See More)
5/16/2018 |
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Dane was great. He made sure we recieved all the information needed to make a informed decision. Our quality control technician spent time to get our thermostat on Wi-Fi. Very pleasant. We should be worry free for many years into the future. (See More)
5/04/2018 |
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Excellent service and communication with Shane!! (See More)
5/01/2018 |
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I was very pleased with the quick service done my service man. He solved my problem in 10 minutes. Fixed it and just charged me a service call. I will you them again if needed. They are at our Costco every day so I figure they must be good, that is why I chose them. They have a sales rep. There to answer questions. (See More)
4/26/2018 |
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I would highly recommend Goettl's High Desert Mechanical for all HVAC needs. The owner's, management, and Shane B promptly addressed, efficiently diagnosed, and quickly resolved our air conditioning issues, answering all of our problems and concerns! We truly appreciate the OUTSTANDING efforts put forth by everyone and will certainly spread the good word! BIG sincere thanks for going above and beyond our expectations! We are certainly satisfied customers! With high regards, Chris (See More)
4/12/2018 |
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This past Monday Shane performed the Spring inspection on my Air Conditioner. He is very knowledgeable, professional and thorough. He is a credit to your Company
with his pleasing and respectful demeanor. I was very pleased with Shane and his service.
Thank you.
Mrs. Schwefer (See More)
4/11/2018 |
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Shane was prompt, neat and informative as to what his services entailed. Hope he will be back for the Winter inspection. (See More)
4/10/2018 |
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