4203 Air Cargo Road , Tampa, FL 33614
Phone: (813)-441-1110
Website: https://www.comfortprocooling.com/
Phone: (813)-441-1110
Website: https://www.comfortprocooling.com/
Comfort Pro Tampa - Our Reviews
Overall Rating
(299 Reviews)
(143 Reviews)
(35 Reviews)
(46 Reviews)
(74 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Comfort Pro Tampa has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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if you want to be screwed , that's a company for you.
My ac died 7/6/22 , technician came in 7/7. told us it is computer chip to be order from the factory and will take time.
7/27- technician comes and realized that office ordered a wrong part. says they will order new one.
today is 8/15 I have not heard nor received a phone call back from this company.
I called more then 7 times, always getting answering service. no-one calls me back. I called my insurance company who pays this sh.. company, I was told the order new part on 8/5 this is more then 10 days after they have been in my house! this is insane !
if you are using insurance company , ask them not to assign you to them. Do your research.
I tried to message on Facebook, instagram , their website.... nothing... I am being replied manager has your case in mind...
terrible customer service! Rita., Melisa., Rickey. 08/15/22 |
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Friendly, fast and efficient service, Rita. 05/26/21 |
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Very poor in completing what they initially agreed for. First, they make you sign a contract with the choice of A/C brand and services you want, once the contract is done, they many changes to the contract in the backend of their systems both for the brand and services. They send in an installer who doesn't have knowledge of what you ordered for and brings a completely different A/C brand and services offer, and make you sign on a small cell phone on which you cannot read or understand what you agreed for and what they are delivering. Once signed, you agreed for a sub-par brand and services that you didn't select for and pay the price you initially agree for. You are basically paying for what they want to deliver and not for what you want. Be cautious on what you are agreeing, and insist for a paper invoice and agreements when signing to get the installation done. As and when you ask why the change in A/C brand, they give the reason for Covid-19 and because of it they sent a different A/C brand and they don't have a minimum courtesy to inform the customer for the change and if I am agreeing for it or not. I would recommend them to anyone else based on their business practices. Rickey. 10/22/20 |
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Comfort Pro has only done a great job and is always reliable and honest! Team H. 10/13/20 |
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Luis was awesome and fixed the heat pump problem! He knows what he is doing and gets it done. He stayed late and saved the day by restoring our air and comfort for our special needs child who needs air conditioning to prevent overheating. He is the BEST!!! Luis. 10/06/20 |
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Hoyt, my service tech was excellent. He handles everything to get my AC up an running. When my coil had to be replaced and the part was going to take 4 weeks to get, he found me a refurbished one at the shop to hold me over. He was professional, informative and hopefully I'll get the new coil replaced by him. Team H. 10/06/20 |
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Comfort Pro tech Luis was prompt, professional, fast, experienced, knowledgable and courteous. We could not be more pleased. Luis. 10/06/20 |
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He was very helpful, and really tryed to help me! Rickey. 09/30/20 |
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Hoyt was professional and friendly. Worked was completed in a timely manner and feedback provided along the way. Problems cleaned and a follow up scheduled. Team H. 09/26/20 |
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I definitely would recommend Comfort Pro! Steven. 09/25/20 |
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Friendly and professional. I would use again. Team H. 09/23/20 |
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Friendly and professional! Quickly diagnosed the problem and didn't mind answering a few questions to help me better maintain my system. Would definitely use again Team H. 09/23/20 |
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Hoyt was professional, knowledgeable and went above and beyond resolving our issue. Highly recommend them! Team H. 09/21/20 |
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Great job Team H. 09/14/20 |
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Hoyt .D. from Comfort Pro was professional, on time, respectful and courteous. I would suggest this company to others and have. Team H. 09/10/20 |
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no comment Team H. 09/09/20 |
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This is the second time I have used Comfort Pro. They are the only company I will use. Best combination of service, knowledge and value you could ever find. Highly recommend. Jeffrey B. 09/08/20 |
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Hoyt was great. He was on time, efficient and explained very clearly the work he performed. I would highly recommend the services of Comfort Pro, Inc. Rickey. 09/07/20 |
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Service tech was very professional and informative. Jeffrey B. 09/07/20 |
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Hoyt was very professional and looked into why my a.c. was not working properly. I would highly recommend his services again. Team H. 09/03/20 |
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Excellent service. Quick and knowledgeable! Team H. 09/01/20 |
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Received great service with Hoyt! He was Prompt and Courteous! Did a great job! Fixed our issue promptly!! Highly recommended!! Team H. 08/31/20 |
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We received great service with Hoyt!
He was Prompt, Courteous and fixed our issue promptly!
Highly Recommend Hoyt! Team H. 08/31/20 |
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We received great service with their technicians Hoyt!
He was Prompt, Professional and Courteous!!
He went above and beyond and fixed our A/C unit problem quickly.
I would highly recommend Hoyt and Comfort Pro! Team H. 08/31/20 |
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Very satisfied with the prompt and efficient service. Rickey. 08/30/20 |
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The company was able to schedule an appointment for my A/C repair very quickly. The technician was cordial and knowledgeable. He diagnosed the problem within minutes and had it fixed within 10 minutes more! I couldn't have been more satisfied! Luis. 08/28/20 |
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Hoyt was great. He was on time, efficient and explained very clearly the work he performed. I would highly recommend the services of Comfort Pro, Inc. Team H. 08/26/20 |
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no comment Luis. 08/24/20 |
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Technician was prompt and knowledgeable about the a/c system and wiring. Not a new system and he repaired all needed to run well now. Would use again and recommend this company. Luis. 08/24/20 |
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no comment Team H. 08/24/20 |
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Service tech was very professional and informative. Rickey. 08/24/20 |
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Quick response time, service technician was pleasant and promptly diagnosed and repaired the problem. Great service! Luis. 08/21/20 |
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After getting a SECOND opinion this company needs to be shut down the most DISHONEST there is. They sent a tech out named Steve he did nothing showed up 3 hours late and said he broke down had to switch autos witch was a lie. Said didn’t have that many tools with him. Then why even show up. Anyway he only took off the front panel of the AC unit NEVER put testers in it to check for freeon he said it was a sealed unit don’t need freeon WRONG it was almost empty. He then just looked with his eyes not testing nothing and said it was a clogged piston WRONG he made his report it was ore exciting and my insurance declined my claim. I got a second opinion first thing they did was test the freeon. Then took off the side panel in with the first tech did not do. He also took off the front panel like the first moron did. He said it was not possibly to look with the human eye and say a piston was clogged. He tested everything. Finally problem is a evaporater coil has a leak. He had testers on everything AIR DOCTORS in Oldsmar Florida highly recommend them. After I called the old company they said I was lieing the tech said he put testers on my unit again NOT. We argued back and forth we got no where and off coarse they no speak good English broken English no telling where they was from. She did not beleive my second opinion said they was lieing. My unit is fixed and running great. Do not use this AC company and Steve the tech is a lieing and full of it. Showed up at 7:15 PM as it was getting dark he had no desire to work in my AC that day. I have both diagnostics to prove my facts Steven. 08/20/20 |
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Just wanted to say Jeffery did a fantastic job. Was very efficient and thorough and very informative good job Jeffery Jeffrey B. 08/19/20 |
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Service tech was very professional and informative. Rickey. 08/14/20 |
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I recommend this company because of the helpful, professional, and polite technician who came to our house. He went above and beyond what was expected for the call, and he offered to do so without any prompting. I would definitely use them again! Luis. 08/14/20 |
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it was good Luis. 08/12/20 |
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Rick was our go man for our hvac system. He was right on time very professional very informative explained the problem so as we got the gist of what was happening with our system. Great job Rick Rickey. 08/11/20 |
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After long day wait he check ac unit for couple of minutes and turn of Ac ,said they call back but no call back from them, Jeffrey B. 08/10/20 |
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no comment Jeffrey B. 08/10/20 |
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I was very pleased the technician arrived on time. Technician started immediately diagnose the problem and replaced the part and then in a few minutes we were up and running air conditioner back to normal. Thank you so much Mr. Luis. It was very uncomfortable last night without air when the temperature was In high 90 degrees. Thanks, American Shield. Ms Barbara Luis. 08/10/20 |
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Great service, One time and professional . Rickey. 08/10/20 |
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They are polite Stay on top of your AC problem. I had an installer Jeffrey help the HVAC Tech Louis . Both were very polite and knowledgeable. Jeffrey left and Louis after working very hard and in a very very hot house my Ac was up and running. Before he Left. Luis. 08/10/20 |
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Luis M was committed to fixing our air conditioning. He stayed on the job and fixed problem after problem. I can't say enough good things about Luis. Luis. 08/10/20 |
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knowledgeable and professional and polite Luis. 08/06/20 |
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They are polite Stay on top of your AC problem. I had an installer Jeffrey help the HVAC Tech Louis . Both were very polite and knowledgeable. Jeffrey left and Louis after working very hard and in a very very hot house my Ac was up and running. Before he Left. Luis. 08/04/20 |
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Outstanding customer service starting with the office staff, the technician that serviced our call was skilled, pleasant and through, this was his last call of the day and he was not going to leave before he had all our questions and concerns addressed. When it’s 94 degrees outside and he wanted to call it a day and yet he was still willing to go the extra mile.......outstanding 5 stars aren’t enough. I would highly recommend this company Team H. 08/04/20 |
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Luis was awesome. Found the problem quickly, correctly diagnosed and made the repair. Would highly recommend this company. Luis. 08/03/20 |
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Ricky did a great job. Left all nice and neat and COOL! Very pleased. Rickey. 07/29/20 |
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Anthony was very helpful his service thanks comfort pro Luis. 07/28/20 |
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