Peter P.
Servcie Supervisor
* Total number of reviews and star-ratings are based on
data collected during the time period Blue Dot Services of Maryland has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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We contacted Blue Dot to do a winter heating checkup, the technician showed up and we directed him to our boiler/heating system. I asked the technician to bleed the heating system/water lines to get the air out of the system as well as make sure the boiler was working properly. The technician gave me several excuses why he couldn't/wouldn't bleed our system. I think he was interested in finishing up the inspection quickly and also trying to get us to purchase a new heating system. I was not impressed with Blue Dot and will not be using them in the future. (See More)
11/05/2021 |
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no comment (See More)
10/03/2019 |
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Peter was very knowledgeable, friendly and helpful. I would like Peter for all future appointments. (See More)
2/28/2018 |
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My technician has always been professional and thoroughly explains everything. He has a cheerful personality and does a fantastic job. A+++ (See More)
2/28/2018 |
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(no comment) (See More)
12/02/2017 |
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The best Professional Patience Competent Respectful (See More)
11/03/2017 |
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Mr. Polesky was knowledgeable, friendly and above all he listened. He explained the alternatives that I had to repair the air condition problem. He was factual while believable. I will get a quote from Blue Dot for replacement. (See More)
8/16/2017 |
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(See More)
8/11/2017 |
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Blue Dot is the best. They are the only company I will allow to service my a/c needs. My parents are also customers. My technician, Peter P. Was extremely nice and educated me about some things I did not know about my a/c unit. I hope they send him again for future service calls and general maintenance checks. He has great customer service skills. (See More)
6/01/2017 |
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I have been with Blue Dot since 1993 or 1994 It was Corbin Electronics back then. Mr. Corbin sold to Blue Dot and I continued my service. I have been very satisfied with the service so plan on continuing the service for many years. (See More)
5/17/2017 |
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Peter Polesky came this am for my spring maintenance. He was extremely professional, nice, and polite. I have a little dog who does not like men (he is a rescue) within the firsr 2 minutes Mr. Polesky had made friends with Charlie. Unusual! Charley followed him to ac unit and watched while he did all the checks. We talked about familys and such while he was writing up paperwork. I would not hesitate to have Mr. Polesky in my home for dinner with my family. He made a great impression on me. (See More)
5/15/2017 |
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Peter the service tech was great to work with. (See More)
3/16/2017 |
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Wow, came home and on a very cold day my heat had died. My house was cold. My wife sent me an SOS text about the cold house. Called Blue Dot and within a couple of hours Peter was at my place. He took his time and ran a few test and discovered the issue. My thermostat was toast. He installed a new one and my house was back to its nice and warm place. (See More)
3/15/2017 |
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Had issues getting Blue Dot out, but once Pete P was on the job it was very professional. Pete, and his crew, did an "over the top" job of working with my needs and getting heat back into my house. Again, thanks Pete! (See More)
12/14/2016 |
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Just want to comment on the terrific job that Pete P and his crew did to get my heat back up and running! Pete came out in the AM, assessed the problem and when it could be corrected. When I gave Pete the backstory and also my limited time to take away from my own job, he jumped into action. He was able to get the needed part that same day, get him and his crew back that afternoon, and had my heat back on that evening!! Just great customer service, thanks Pete, and the crew. Hope that back is feeling better!! (See More)
12/14/2016 |
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Peter showed up when he was supposed to. Fixed my problems and did a bang up job quickly. He explained what was wrong and answered all my questions (See More)
10/05/2016 |
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Peter was on time, polite and got the job done efficiently and correctly. he was kind and didnt waste any time. After having a horrible experience with Blue Dot call center, Peter was such a positive experience. thanks, Peter! (See More)
8/03/2016 |
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Service was within the allotted window given to me. Tech was great and fixed our problem right away. He even went a step above and beyond to see that because of our spring cleaning we should not have had this problem, needless to say at we were not charged for the service call. (See More)
7/28/2016 |
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It took 5 days....but when Peter arrived he found the problem quickly & fixed it (See More)
7/27/2016 |
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Peter quickly diagnosed the problem and our AC was back on track within the hour. I call that quick service....with a smile I might add (See More)
7/26/2016 |
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Excellent, professional and personable. Work was performed well, thoroughly explained, and the worksite inside and out was kept clean. (See More)
6/20/2016 |
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My service today was performed by Pete Polesky and a technician trainee by the name of Larry. Both were personable and professional. The work being performed was explained well and completed quickly even though a capaciter had to be picked up. They used shoe covers when coming in our home and kept the works areas, both inside and outside, neat and completely cleaned up after completion. Our prior VAC service provider had been bought out and we were not satisfied with them going forward. In all likliehood we will be using Blue Dot for the foreseeable future. (See More)
6/20/2016 |
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Peter Polesky was sent to our home after we had bad experiences with service technicians. He is an excellent trouble shooter and is obviously extremely knowledgeable. He goes out of his way to make sure you understand what is going on. It is because of Peter Polesky that we are staying with Blue Dot. (See More)
6/07/2016 |
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Peter thought it might take him an hour to fix our A/C problem but it took 4.5 hours and he was very patient and gracious the whole time. (See More)
6/02/2016 |
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Peter was courteous and thorough. I plan to request him for future jobs. (See More)
5/13/2016 |
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Peter P. Was one of the nicest and most professional service men we have ever had.
Our furnace had been broken and we had been without heat for over a week. The part was back order but once it came in Pete came out and immediately installed the new part. Thank you again, Peter! (See More)
4/15/2016 |
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Peter P. Was one of the nicest and most professional service men we have ever had.
Our furnace had been broken and we had been without heat for over a week. The part was back order but once it came in Pete came out and immediately installed the new part. Thank you again, Peter! (See More)
4/15/2016 |
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Efficient and thorough check of my system, prior to the coming A/C season. Recommended things to keep the system in top working order. (See More)
4/07/2016 |
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My Spring service was excellent. I called and was scheduled for an appointment the same day. Mr. Peter Poleslay was very knowledgeable and answered all my questions thoroughly. I was very impressed. He is an example of the fine personnel that Blue Dot employees and why I always recommend to my friends. (See More)
3/28/2016 |
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Peter was terrific. I know he tried to fix my 20 year old + furnace but parts just aren't available. Thank, Peter. You are definitely and asset to BlueDot of MD. (See More)
1/20/2016 |
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We did not have any heat on 1/5/16. Peter P. was actually servicing a neighbors house next door and came over after he was done. He fixed our heat, explained what was wrong and gave us recommendations on how to keep our HVAC unit in tip top shape. I am so glad he agreed to come over and take a look at our unit for us. Thanks again Peter! Keisha D. (See More)
1/06/2016 |
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Continue to work with Blue Dot for the multiple heat pump systems in our home. Most recent technician was Peter P. and, like most of my experience with Blue Dot, he was exceptionally helpful and knowledgeable. Thanks for continuing to provide great service. (See More)
12/31/2015 |
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Peter was awesome! Very considerate of my children during nap time. He was able to explain the problem to me and offer different solutions to fit my budget. I have been very happy with the Blue Dot Seasonal Service Plan. (See More)
12/30/2015 |
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The tech that came to my house on Nov.30, was Peter Polesky, he was very polite, informative and knowledgable. He informed me of available opitions available to me .He also changed the filter,turned in the humidifer forme he also asked if Iwas haveing any problems before proceeding. Iwould recomend him in a minute. I did niot feel confused when he was finished. My thanks to him for agood visit. (See More)
11/30/2015 |
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On November 16, 2015 Peter Polesley responded to my request for a problem with my new heat pump installation. It seemed that when the heat pump began a "Heat" cycle, it came on in the "Auxiliary Heat" mode. He arrived at my residence and was able to extend the interval from 15 minute to 25 minutes when the "Auxiliary Heat" came on after the "Heat On" function began. It seems to work well now. Thanks for the great job and explanations of how my heat pump works. (See More)
11/22/2015 |
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Excellent service P. P. was very knowledgable, explained the problem and polite. (See More)
11/19/2015 |
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Very helpful tech. Explained many issues relating to furnace and humidifier. Discussed new humidifier in length. (See More)
11/10/2015 |
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Excellent service from Peter at Blue Dot. Unfortunately he was here due to an incomplete service by the previous technician. Peter solved the problem immediately, and then checked over the system. (See More)
11/03/2015 |
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Peter was very professional and spent more time than anyone in the past has ever done.He had a great deal of knowledge about the units. (See More)
10/08/2015 |
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Peter P. showed up on time, was very informative and talked me through all of the options. Everything is working great now. On a more personal note, he was great with my three year old daughter who desperately wanted to play and show off all of her possessions. He politely interacted with her and ate the pretend sandwich she made all while talking me through the work he performed. (See More)
10/05/2015 |
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Peter P. did a good job repairing my HVAC. (See More)
10/01/2015 |
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Always professional service from Blue Dot technicians. We have used them for many years in two different houses and will continue with them. (See More)
10/01/2015 |
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My a/c stopped working on a very hot and humid day. The first thng the next morning, Peter P. was at my door and after much checking and head scratching, he finally found the culprit of my troubles.
A small connector outside had corroded on the inside but looked and felt as though it was well connected. Once the situation was identified and fixed, everything was back to normal.
Peter was thorough, fast and clean. He was also friendly and told me what the problem was and how he was going to fix it. He also made great friends with my dog! Great job! (See More)
9/04/2015 |
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Peter was very knowledgeable and helpful. I had an appointment set up for an estimate on a new heat pump prior to him leaving. Excellent service. (See More)
5/29/2015 |
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Outstanding customer service. Extremely competent, professional, and helpful. Very attune to our needs and recommended a product that we feel will be very beneficial for us. Cannot say enough good things. We have always been pleased with Blue Dot service. Peter is a credit to Blue Dot. Simply the best! (See More)
5/22/2015 |
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My air conditioner stopped working over Mother's Day weekend. I called Blue Dot on Sunday expecting to get an answering machine and hoping I could schedule something during the week. To my pleasant surprise, someone answered the phone and then told me a technician would be at my house between 2 - 8 pm. Peter Polesky arrived around 5:30 pm and quickly diagnosed and fixed the problem. Peter was very pleasant and polite. He quickly diagnosed the problem and fixed it. He took the time to explain what the problem was and what he did. I've been a Blue Dot customer for many years and am continually pleased by their customer service and the quality of their employees. (See More)
5/19/2015 |
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Peter did a great job to get our A/C up and running on a very hot day. He is very professional, clean and easy to communicate with. 5 Stars (See More)
5/19/2015 |
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Peter is the best. (See More)
5/19/2015 |
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(no comment) (See More)
5/19/2015 |
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5/5 and 5/6 Peter did a great job at evaluating and explaining to me the problem with my central air/heat pump. He made two trips out to my home. Returning the second day to evaluate the system completely after the ice had a chance to melt off the coils (See More)
5/06/2015 |
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Outstanding work! He is very friendly and knowledgeable, thanks. (See More)
4/29/2015 |
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Peter P. broke us the bad news that we had a bad air conditioner, and worn furnace, and even took photos of the damage. He gently broke the news and, at our request, set up an appointment with a comfort technician to explore our replacement options. Although certainly not good news for us, Peter was prompt, thorough, and very helpful! (See More)
4/28/2015 |
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Peter P, a service supervisor, came out last night to follow up on a problem the service tech couldn't figure out. He found the problem and we are on the way to having it fixed. Very thorough and knowledgeable. Blue Dot's service techs are almost always great to work with. Thanks! (See More)
4/25/2015 |
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We have been using Blue Dot for many years. They replaced the heating and cooling units in both our last house and this one. (We aren't that hard on them, we have just lived a looong time in each house.) This spring service was performed by Peter Polesky. Peter was very professional and helpful in dealing with my concerns. He explained what he was doing and freely gave advice about keeping our unit in the best shape for the longest service. Peter is a credit to your company, and we enjoyed having him in our home to service our air conditioner. (See More)
4/22/2015 |
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Peter P. was great. Not only did he resolve the problem, he stayed for a while longer to insure the problem didn't reoccur. A true professional. Highly recommend! (See More)
4/18/2015 |
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Peter Polesky came and did a great job checking out our system. Replaced some parts that needed it and I do appreciate it. (See More)
4/16/2015 |
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Peter P. did a thorough and professional job for my spring maintenance and very clearly explained everything that he did. I would recommend him highly. (See More)
4/15/2015 |
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Peter knew exactly what the problem was and fixed my heat pump within 5 minutes. Made recommendations to prevent future problems. (See More)
2/21/2015 |
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I recently had an intermittent problem with our heat pump running continuously. Blue Dot sent Peter P. to repair the system. He was extremely knowledgeable and very professional. He performed a complete system check and explained what he was doing throughout the process. He quickly identified the problem and replaced the faulty component. The system was repaired on his first visit and we have not had any problems since. (See More)
1/18/2015 |
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Service tech was very good and fixed the problem. The sales person made promises that he didn't keep. New installtion and wasn't working when the installers were done. Called salesman and told him he said he would call me back still waiting for that call. I had to put in a sevice call on a new installation. Salesman told me to call him if I had any problems. Over 24 hrs later tech fixed the new hot water heater. Still waiting for call back from Glenn Corbin. (See More)
1/08/2015 |
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Timely, professional, explained clearly what needed to be done (See More)
12/28/2014 |
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Peter did a awesome job and I could tell that he really cared that our system was functioning correctly! Key point that he really cared!!!
That is a huge positive !!! (See More)
12/23/2014 |
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I have purchased two new HVAC units from Blue Dot and the installation and ongoing support from the Blue Dot service team is impeccable. I recommend to any homeowners out there looking for service on their existing units or for replacing an older unit. (See More)
12/07/2014 |
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Peter was extremely professional and helpful when he came out to our house to fix our HVAC unit. I had encountered issues twice earlier with moisture buildup, but when Peter came, he was able to find the source and fix the problem. He was on time and very friendly... and the reason I continue to use Blue Dot. (See More)
12/07/2014 |
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Peter P. arrived earlier than expected which was a great surprise. He introduced himself and verified that that he was parked in the side of the driveway that would not be a problem. Peter was careful to put on shoe covers each time he entered the house. He explained the service in a very informative way and carefully explained all potential additional service options along with their costs and discounts. He was able to explain the options by showing photos he had taken on his cell phone. I greatly appreciated the time he took with the service and his explanations of what was working well and the options for improving our system. (See More)
12/06/2014 |
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Peter was great. He was extremely helpful and knowledgeable. It is a pleasure doing business with all the folks at blue dot. (See More)
12/03/2014 |
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I have owned my first home for just under 2 years. When the heat stopped working on the first really cold weekend of this winter, I was instantly stressed and frazzled. Who do I call? How much will it cost? Can someone come today? Can I trust them? It was refreshing to have such a friendly, helpful person on the other end of the phone when I called Blue Dot. We were able to arrange for a technician to come take a look the same day. Peter P. showed up early with a smile. I was even more impressed with how thorough he was with the inspection and the time he took to explain the problems he found with my furnace. A few hours later, John V. arrived. John was very professional and did not seem bothered by the extra heavy traffic he sat through to get to my home tonight. I have no doubt that the installation of my new furnace and AC unit will be just as professional. I will definitely recommend Blue Dot to anyone looking for quality, affordable HVAC service. (See More)
11/22/2014 |
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I have owned my first home for just under 2 years. When the heat stopped working on the first really cold weekend of this winter, I was instantly stressed and frazzled. Who do I call? How much will it cost? Can someone come today? Can I trust them? It was refreshing to have such a friendly, helpful person on the other end of the phone when I called Blue Dot. We were able to arrange for a technician to come take a look the same day. Peter P. showed up early with a smile. I was even more impressed with how thorough he was with the inspection and the time he took to explain the problems he found with my furnace. A few hours later, John V. arrived. John was very professional and did not seem bothered by the extra heavy traffic he sat through to get to my home tonight. I have no doubt that the installation of my new furnace and AC unit will be just as professional. I will definitely recommend Blue Dot to anyone looking for quality, affordable HVAC service. Keep up the good work! (See More)
11/21/2014 |
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Peter did an outstanding job of jumping in to service our rental properties after a mixup on the original appointment. He spent the time needed to make sure that our systems continue to operate efficiently. His explanations and suggestions were all very much appreciated. I will see him again in January and look forward to it. (See More)
12/07/2012 |
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Had Great service with Peter P.. He was very professional, he diagnosed and fixed the problem in a timely fashion. Blue Dot, keep up the good work. (See More)
11/20/2012 |
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The tech was very knowledgeable, used great ingenuity to fix Init with another mfr part until the OEM part arrived and stayed on task until job completed. We would like this person, Peter P, as a service tech in the future. Thanks! (See More)
9/06/2012 |
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