Walter "Skip" F.
Service Technician
* Total number of reviews and star-ratings are based on
data collected during the time period Blue Dot Services of Maryland has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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Skip Findlay has serviced my equipment for over 10 years, he is professional, extremely knowledgeable and very personable. He is the best technician I have every used. Skip is a true asset to Bluedot and should be commended as a employee of your company. I will always request him to complete my service work. (See More)
6/24/2020 |
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Great service. Professionalism. Arrived on time. Called ached with ETA. Cost was adjusted when coupon was communication. (See More)
11/11/2019 |
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Skip was friendly, professional, knowledgeable and does great work (See More)
10/15/2019 |
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Green service by tech with all questions answered ......... (See More)
10/09/2019 |
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Skip is exceptional. You are fortunate to have him. (See More)
10/01/2019 |
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Blue Dot has been a reliable service for us and routine maintenance for our HVAC was easy to schedule and affordable. The scheduled workers were knowledgeable and friendly. There may be cheaper choices but I’ve been very happy with them. (See More)
9/30/2019 |
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Skip serviced my ac unit as he has numerous times. He is the best tech I have ever worked with, he is extremely knowledgeable and most important trustworthy. He not only is a great tech ,we have developed a friendship. He is a great asset to the company and personifies all that you would hope for to service your HVAC equipment. (See More)
9/26/2019 |
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Skip was extremely thorough and professional. I will be requesting him next time! (See More)
10/14/2018 |
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I really appreciate all the time Skip spent inspecting our furnace during his visit. I have had other techs that rush in and rush out, but he really took his time to make sure everything looked safe. (See More)
10/13/2018 |
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Skip is a great technician. He fixes problems others cannot and tells you what he is doing and why. He makes sure it is right before he leaves. Great guy, knows his stuff, very personable. Skip is the best. I always ask for him because I know he will get the job done correctly. A 10/10 (See More)
8/28/2018 |
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these guys are great professional and hard working. THANKS (See More)
6/07/2018 |
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Skip is one of your better techs. Doesn't try to sell you what you don't need or want like some others. (See More)
5/24/2018 |
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Spoke to the man in the room even though the woman owned the home and was answering and asking all of the questions. (See More)
9/24/2017 |
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Great service still feel I was sold a lemon (See More)
8/22/2017 |
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Great job from the answering service to the technician Skip (See More)
8/17/2017 |
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Excellent service. Very professional and explained the problem and corrective actions. (See More)
8/12/2017 |
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Walter "Skip" F. was on time very professional. Skip installed an Evaporator Coil in my Air Handler. Skip was extremely knowledgeable in anything HVAC! Skip spent a number of hours installing the coil. He checked out my entire system. I hope that Blue Dot will send Skip anytime that we have a problem. I will have Skip install an Air Scrubber when my wife and get the money. His service was second to none!!! (See More)
7/26/2017 |
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Walter "Skip" F. was on time very professional. Skip installed an Evaporator Coil in my Air Handler. Skip was extremely knowledgeable in anything HVAC! Skip spent a number of hours installing the coil. He checked out my entire system. I hope that Blue Dot will send Skip anytime that we have a problem. I will have Skip install an Air Scrubber when my wife and get the money. His service was second to none!!! (See More)
7/26/2017 |
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I have requested Skip numerous times to service my HVAC equipment and he is excellent. He is very through and knowledgeable when servicing our equipment. He is very professional and pleasant to deal with. I will always request him in the future. Keep up the good work! (See More)
6/28/2017 |
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Did not touch the AC unit with a tool to test anything because it was frozen.But what was the first thing out of his mouth was that we need a new unit. (See More)
6/18/2017 |
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(no comment) (See More)
4/14/2017 |
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Hope Skip returns on our next call. (See More)
1/27/2017 |
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Excellent service by Skip for difficult problem. Appreciate his help and hope he comes back for routine service. John & Judy (See More)
1/27/2017 |
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Blue Dot technician Walter "Skip" F. was excellent help in diagnosing and correcting problem with heat pump freezing up. He is careful, calm, professional and hope he will be our tech for our next service call. John & Judy (See More)
1/26/2017 |
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Walter "Skip" F. came out to do a check on my heating system. He was very polite the entire time and explained everything he was doing. When he found there was a problem with ignitor switch, he professionally gave me recommendations/options. At no time did I feel pressured with a sales pitch. I found him to be very thorough and knowledgeable. (See More)
10/17/2016 |
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Very good service. Tech very knowledgeable. (See More)
10/05/2016 |
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Skip ****** has serviced my furnace and AC units for numerous years. He is a outstanding Tech, very knowledgeable and always provides excellent service. I always request him because he takes pride in his work and i know my service will always be done right. Steve (See More)
9/21/2016 |
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Walter F. provided 5 star servicing of my HVAC equipment. (See More)
9/17/2016 |
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Skip was very professional and informative about the status of my AC unit. He quickly diagnosed and pinpointed the system malfunction, then made the repair. Awesome response time as well. (See More)
9/13/2016 |
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Walter "Skip" F was my technician today one word for his service
OUTSTANDING
He explained everything about my unit so I could understand the problems I will have in the future. Thanks for providing such a knowledgeable tech. (See More)
8/11/2016 |
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Once again-after numerous calls and rescheduling-my appointment has to be rescheduled again because someone forgot to call me 25 minutes before the service man was to arrive at my home and I explicitly asked for this to happen every time and was told by the person taking my call that THIS WOULD HAPPEN-remember now this is my Spring check up we are talking about here! I had personal issues to attend to in February-April and have been trying to schedule this ever since-yes call me 410-937-7125-THUS IS THE NUMBER TO CALL!!! (See More)
7/22/2016 |
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Giving Skip a 5 because it was not his fault that the schedule got messed up. He showed up on time, and tried everything he could to fix it. However, he needed a valve and a coil. So a part had to be ordered. I appreciate that he didn't just give up and say you need a part.
Thanks Skip.
Writing this today as I'm waiting on the next tech who HAS MY PART and hopefully I will have AC working today.
I'll keep you posted. (See More)
6/30/2016 |
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Walter Blue Dot service for my home system on 4/12/16 was exceptional. He was on-time, professional, and made me feel that my system is continually running well. (See More)
5/01/2016 |
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I had a new unit installed in the spring, but some of the settings required adjustment for the cold weather. Skip was able to diagnose several conditions and get the unit back up and running. Took the time to explain things which was nice. (See More)
2/06/2016 |
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W. (S.). was one of the best service reps we have ever had. He was very courteous and knew exactly what he had to do. Very neat . Hope he comes next time. (See More)
12/04/2015 |
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S. from Blue adopt was amazing. He was clean, left no mess , and explained everything. My new heater looks great. He even made some changes to the pipes so that everything is aligned well. Great job (See More)
12/03/2015 |
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We called for a furnace service and cleaning. Skip was very thorough and found more than we wanted for sure. He found damages from prior service work and the broken plate for the burners. He also found a cracked heat exchanger. Obviously, we were not expecting this for a 20 year old oil-fired furnace. We learned a hard and expensive lesson. Watch who you choose as your service company, you get what you pay for!. I want to thank Skip first for finding this life threatening problem and condemning the system. I also want to thank Blue Dot for having great Technicians on staff who are willing to tell the customer the truth. I know some who would not. Thank you (See More)
11/02/2015 |
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One of the best techs from Blue Dot that we have had in years. (See More)
10/18/2015 |
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(No comment) (See More)
10/18/2015 |
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Skip had to work in my attic in 90 heat. Never complained and did a great job. (See More)
7/21/2015 |
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Very professional (See More)
6/07/2015 |
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Skip just provided an annual service to our Air Condition unit. He is the complete professional, examining all systems and providing any explanation as needed. Not only is he a excellent Tech his customer skills are outstanding. He is a outstanding representative of Blue Dot services.
Steve (See More)
5/25/2015 |
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5 starThis is a review of the service call from Walter "Skip" F. He was able to find the refrigerant leak that the previous tech could not find. He also alerted me to two things to keep an eye on (one was the proximity of my dryer vent to the unit) and was very helpful, courteous and thorough.
I am a little concerned that this is the third time I have had technicians clean up work that could be a result of the initial installation (1, system was empty within first 30 days, 2. minor cleanup of screws that pretty much cut my hands each time I changed the filter - even though that wasn't the purpose of the call, and 3. possible substandard braze that lead to the leak), but the repair techs have always been professional and stood behind the product.
Outstanding job Skip! And Thank you!! (See More)
5/21/2015 |
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Skip was professional,courteous, taking the time necessary to find and solve the problem created by the previous technician. I would highly recommend him and he is an asset to Blue Dot. (See More)
5/12/2015 |
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Skip was very professional and informative about the issue with our system. Thanks for your help! (See More)
5/09/2015 |
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Outstanding service! Extremely knowledgable tech was professional and informative throughout the entire process,answering my questions and explaining all going on. Would highly recommend Blue Dot again and would request Skip! (See More)
4/13/2015 |
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Straight talk and great service from Skip. Explained the problems, how to fix them and did a great job. Time not an issue, doing the job the right way was the number one priority. Exactly what you want in a service technician. Send Skip every time. (See More)
1/26/2015 |
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Walter did an excellent job locating and servicing the problem. He informed us of what needed to be taken care of in a "follow up" maintenance visit.
Donald and Phyllis Wilson (See More)
1/21/2015 |
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This man did an excellent job. He was very thorough and knew what he was doing. He was very meticulous and my son and I were very pleased with his work. So much so that we will request him if and when we need work done. (See More)
11/29/2014 |
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Very friendly. Got the job done quick. (See More)
8/31/2014 |
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I called Blue Dot Services on Monday afternoon and their technician- Walter "Skip" F.- was at my house on Tuesday to fix my air conditioner. I was very glad that they could get someone to my house the next day but even more glad that Walter (Skip) was able to fix the problem with the A/C in a short time and had my A/C back working and cooling off my house. I'm glad I called Blue Dot Services and was very happy with my technician Walter. I recommend them to anyone with A/C problems. (See More)
7/02/2014 |
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Cool home and all good thank you skip (See More)
6/09/2014 |
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walter " skip F." just finished a inspection of my ac setup and found that a piece of insulation was not fastened down and it was restricting air flow thru the evaporator coil by about 1/3. GREAT JOB SKIP !!!!!!!!!!!!!!!!!! (See More)
5/24/2014 |
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After the previous BLUE DOT tech providing horrible service that left us with a "broken" AC unit that was supposed to just have been serviced on a ROUTINE maintenance check with an expensive service contract, ... Walter (skip) was dispatched & got the parts re-ordered, ....expedited & installed ....to get us truly in service. We are thankful for his kindness & caring. We were beginning to totally believe that Blue Dot did not care. Skip showed us he did care. "" LONG-TIME"" Parkville customer..... still waiting & watching to see how future service calls are handled .....but SKIP is A for Blue Dot. (See More)
5/19/2014 |
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We had Walter "Skip" here today and we were very impressed with his diagnostic work and the Heating/ AC system changes he made !! We will ask for Skip the next time we need service! Thanks Skip!! (See More)
5/02/2014 |
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We had Walter "Skip" here today and we were very impressed with his diagnostic work and the Heating/ AC system changes he made !! We will ask for Skip the next time we need service! Thanks Skip!! (See More)
5/02/2014 |
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Nice and very professional. (See More)
2/06/2014 |
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The technician worked very hard to solve my heating issue. After completing, he even went back and retested every line to ensure that I would get the optimal heat performance. (See More)
1/31/2014 |
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My service was wonderful. Skip was very friendly and knowledgeable. Came out for an emergency call and everything was fix right way. (See More)
1/03/2014 |
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Walter "Skip" F. is a very knowledgeable technician, very thorough, and an excellent representative for the Blue Dot organization. We found he takes no shortcuts and patiently worked with us to evaluate/solve problems and put our HVAC system back in service. This fellow your customers will appreciate. (See More)
1/02/2014 |
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Walter was great.He went beyond the average service. He is a great representative for Blue Dot and a nice guy. (See More)
12/20/2013 |
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Always efficient and well done. (See More)
11/25/2013 |
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Skip came yesterday repaired everything and even answered some questions about something that was not related to the the repair. He was efficient, helpful and neat. Just love Blue and their great technicians. (See More)
11/22/2013 |
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Thanks to Skip we will be able to sleep comfortably tonight! He did a great job of diagnosing the problem and getting it fixed...even in the rain! Skip seemed very knowledgeable and was patient and kind with our energetic dogs. Thanks again, Skip F. (See More)
10/19/2013 |
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Great job. Professional and thorough. (See More)
10/11/2013 |
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my husband was very pleased with the service technician Walter "Skip" F . He said he was very prompt and efficient , would definitely recommend him again for service of our heating and air conditioner. (See More)
9/28/2013 |
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On the September 25,2013 Blue Dot serviced and repaired our Heating/Aircondition Heat Pump system.The technician was Walter " Skip" F. He appeared to have a thorough in depth knowledge of the equipment he was servicing. He displayed a high degree of manual dexterity as well as good organizational planning of the work. i.e.He was very efficient. He arrived at the scheduled time and worked continuously without a break until the work was completed. He kept the work site neat and wore his slip over shoe covers while in the house. He had a cheerful attitude and answered all questions put to him without hesitation. He displayed a fine example of a Blue Dot employee.
His protege Frank also gave a good account of himself as well. This duo appears to be a good team. I would be pleased to have them service the equipment again.
Mel Richter (See More)
9/26/2013 |
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Just had Walter "Skip" F. help with Kevin L. and his team replace a part and fix a problem on our new system. Great service, polite, clean, timely... and ON TIME! Thanks guys. (See More)
8/26/2013 |
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Very professional and courteous. (See More)
7/24/2013 |
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Skip was very thorough in troubleshooting and his actions helped me make the decision to use Blue Dot for all my services. His professionalism and honesty is a reflection of Blue Dot (See More)
7/22/2013 |
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Skip replaced defective parts on our heat pump/air conditioner. He was polite, professional, and thoroughly on task. AC unit is now working efficiently. Skip left the work area clean and neat. Lights were turned off when the work was completed. Highly recommend Skip for your HVAC repairs. (See More)
7/08/2013 |
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skip .or walter was at our house 2 day to intsall a new compressor to our aircontitinerhe is the most friendly and curtiest man i see in your companie ,while all the others just serviest the uniet skiep saw what was wrong whit it whit all the noise .thank u skip.. (See More)
5/23/2013 |
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RYAN R. AND SKIP WERE HERE FRIDAY TO SERVICE THE AIR CONDITON UNDER MY CONTRACT. THEY WERE BOTH VERY POLITE
AND PROFESSIONAL. THE ONLY QUESTION I HAD WAS THAT
I HAVE CEILING LEAKS AND NO ONE THERE SEEMS TO BE ABLE TO GIVE ME A SATISFACTORY ANSWER AS TO WHY. THE UNIT WAS INSTALLED IN 2001 AND ABOUT 3 YRS AGO THE CEILING VENTS STARTED TO LEAK WITH CONDENSATION. MY PLASTER CEILINGS ARE ALL RUINED AND HAVE TO BE REPAINTED. HOWEVER I DO NOT WANT TO REPAINT UNTIL I KNOW THE PROBLEM HAS BEEN RESOLVED. THEY SAID TO PUT A POSTER BOARD ON THE RETURN VENT DURING THE WINTER.
I WENT TO TURN ON THE FAN AND AIR AND COULD NOT GET IT WORKING.
I HAD PROBLEMS GETTING THRU TO BLUE DOT FRI NITE, HAD TO CALL AGAIN SAT AT NOON. THEY WERE TO CALL ME HALF AN HOUR BEFORE THEY CAME. THIS DID NOT HAPPEN. I WAS AT A CHURCH BAZAAR WORKING WHEN I CAME HOME I FOUND A MESSAGE THAT SAID SOMEONE WAS HERE , CHECKED IT OUT AND LEFT. I CALLED BACK AND FINALLY ANIOTHER NICE GENTLEMEN, KEVIN, CAME AND SAID IT WAS WORKING FOR HIM AND YES IT WAS. HE INDICATED HE WOULD TAKE MY PROBLEM TO HIS SUPERVISORS AND TRY TO GET AN ANSWER FOR ME
ALL IN ALL YOUR TECH ARE EXTREMELY MANNERLY AND POLITE AND CAREFUL IN MY HOME HOWEVER,
I DON'T UNDERSTAND WHY SOMEONE AT BLUE DOT C ANNOT FIND OUT WHAT TO DO TO FIX MY PROBLEM WITH THE VENTS IN THE CEILING LEAKING. TRUST I WLL HEAR FROM YOU (See More)
5/12/2013 |
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Skip was on time very professional and knowledgeable about the product. He did a fine job and blue dot is fortunate to have him as an employee (See More)
4/12/2013 |
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Skip Walter is very professional and answered all my questions politely. I find Blue Dot very efficient in every way. (See More)
3/29/2013 |
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Skip was professional and solved my issue without any extra expense. He took care not to mess up myhouse and was a nice guy. (See More)
3/21/2013 |
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Walter (?skip) and his associate arrived promptly and worked diligently to install the water heater. They were respectful of my home and appeared knowledgeable and explained the heater setting before leaving. They removed all "trash" and left my home neat.
Just a note about the first rating I tried to leave. I won't be doing that again--it was not easy and took quite some time to 'set up' and required that I set up another account just to leave a rating. I will complete paper rating slips or something simple like this--but I won't be doing it the other way again.
Sandi Hartka (See More)
3/14/2013 |
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Great Service. Skip was informative, knowleable and friendly. (See More)
3/13/2013 |
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Courteous, respectfull of my home, explained features, quiet while I worked, would have back to do more work in the future. Partner was also very helpful and courteous. was on time - very important. (See More)
3/12/2013 |
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Compressor replacement finally accomplished. Service tech, Walter "Skip" Finley did a fantastic job. Thanks! (See More)
1/21/2013 |
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Walter (Skip) did a great job in performing maintenance on our oil burner. He has excellent technical and communication skills. (See More)
1/07/2013 |
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I have been associated with your company for my HVAC services for many years, even before you were Blue Dot. I have always been very pleased with your personnel and the services performed. (See More)
12/24/2012 |
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Skip was very thorough and very informative when he came out to service the heating unit and water heater. Highly recommend him when going though Blue Dot services! (See More)
12/22/2012 |
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Walter "Skip" F. was professional, polite and called to let me know he was running a little later than expected. He called again to let me know he was on his way. He explained everything he was doing and even made a recommendation to add surge protection to the unit which I agreed with. He made the installation efficiently and reviewed everything on the receipt of work completed. P.S. My dog also thought he was great! (See More)
12/21/2012 |
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Walter “Skip” F., a heating and air conditioning technician associated with Blue Dot Heating and Air Conditioning, was a pleasure to have in my home. Pro’s: Knowledgeable, friendly, throw, neat, and clean. What more could you want. Con’s: NONE. (See More)
12/17/2012 |
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I misplaced the Review Buzz card from my September service, but on finding it this morning I am pleased to report that Walter "Skp" F. provided outstanding service. (See More)
12/07/2012 |
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Excellent job and service! Thanks Walter "Skip" F. (See More)
11/26/2012 |
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Walter "Skip" F. was my tech and he did a great job... Real professional. Thanks Skip! (See More)
11/23/2012 |
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Skip F. is the best! Pleasant, knowledgable, fast and efficient. This is the reason we have returned to Blue Dot! Love the great service and terrific technicians. Thanks Skip! (See More)
11/15/2012 |
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‎'Skip' arrived on time, was professional and fast & efficient (See More)
11/13/2012 |
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Walter "skip" F. arrived promptly and did an outstanding job. (See More)
11/10/2012 |
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Excellent service by Walter "Skip" F. Blue Dot maintenance and repair plan is very supportive.
Arthur Stegmayer (See More)
10/26/2012 |
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Skip was the most thorough technician we have had to date. A real professional and an asset to Blue Dot. We hope he will be scheduled for our Spring maintenance. Thanks..Carmen M (See More)
10/23/2012 |
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Skip was superb in his customer service, professionalism, and expertise! Thank you! (See More)
10/22/2012 |
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Walter "Skip" Findley was extremely professional and friendly when he came to service our system. He showed up at the beginning of our service window, which is always a welcome treat (although common with Blue Dot). When we were in the market to replace our system, reviews of Blue Dot's customer service weighed heavily into our decision. We have not been disappointed. (See More)
10/13/2012 |
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Service was excellent. Skip was knowledgeable, thorough, and courteous. (See More)
10/13/2012 |
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Skip from Blue Dot did an excellent job in preparing our heating system for the Winter Season ahead. (See More)
10/11/2012 |
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This past Monday, Skip F.was assigned to perform the annual maintenance on my furmace. I am happy to say it was the most complete check-up I have ever received in 37 years. Hats off to a dedicated and caring technician. (See More)
10/11/2012 |
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Skip was professional and personable, one of Blue Dot's finest. (See More)
10/08/2012 |
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Walter "Skip" Findley is a valuable technician to your team and company!!!! He did a wonderful job replacing parts I needed for my furnace and air conditioning;plus inspecting all of the units i just mentioned and in a timespan I appreciated. (See More)
9/04/2012 |
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