Bladimir R. Reviews

Nate McClellan
Bladimir R.
Service Technician
3 years Experience
* Total number of reviews and star-ratings are based on data collected during the time period Blue Dot Services of Maryland has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Technician came to house to do routine maintenance and said that it looked like I may need a new heating/cooling system. He scheduled an appointment with a sales representative for 12/11/2019 at 1:00 PM. He said that he would be at the appointment, too. No one showed up. I waited one hour. No one even called me. I’ve had a service contract with Blue Dot for 30 years and I’m not as happy with the service as I once was. In addition, it seems like every time a technician services the heating/cooling system, he/she tries to sell additional parts and services. (See More)
12/12/2019
 
See my notes on the other evaluations I gave. (See More)
11/01/2019
 
Bladimir was efficient, knowledgeable and very courteous. Showed and explained the problem with my humidifier in a clear way. (See More)
11/01/2019
 
Please see review I posted on Google regarding the exception services provided by Bladimir R. (See More)
10/01/2019
 
Bladimir R. was truly outstanding. He was extremely polite, friendly, and very knowledgeable. He quickly diagnosed the issue with my heat pump, which turned out to be a faulty blower motor. At first, he indicated he'd have to order the motor, which would take approximately 3-4 business days to receive. As it was a Friday, this meant around 5 calendar days. Bladimir then advised he would try a supply house that was nearby and if they had a motor he could go get it and install the same day. I was in luck. A motor was available, Bladimir quickly went to pick it up, returned, and installed on same day. I very much appreciate the fact that Bladimir went above and beyond to provide the exceptional service I received, especially since the next few days were very hot and it would've been pretty grueling without A/C. Thanks Bladimir!! Hope to continue having you as my Blue Dot service technician. (See More)
9/30/2019
 
Bladimir was an excellent tech. Gave me a few good tips on Unit up keep and also on some recommendations. I will certainly ask for him for my Spring Service call! Thanks, Liz (See More)
9/27/2019
 
Ramone, Tony,Jorge and Kyle did a wonderful job installing a new gas furnace and A/C system today as well as a new water heater. They were fast, polite, efficient and cleaned up afterward. Here it is 2019 and they have maintained my furnace and A/C system in excellent form. (See More)
9/07/2019
 

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