Alliance Comfort Systems - Our Reviews
Overall Rating
(71 Reviews)
(17 Reviews)
(15 Reviews)
(22 Reviews)
(5 Reviews)
(7 Reviews)
(5 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Alliance Comfort Systems has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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Outstanding service, each time Alliance came to service my ac unit to include the replacement of the unit in 2013, the experience has been always positive. I want to give special kudos to Xavier, his knowledge and professionalism is above reproach.
Alliance Comfort System is my 1 choice for future replacement/service for my ac unit. Xavier A. 06/23/22 |
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********** serviced our unit and did an excellent job. He was very considerate and thorough. He was very professional and very courteous. He took time to answer any questions. He even spent extra time making sure that everything was secure before he left.I had opened the garage door so that he could access the air handler in the attic. When he completed the job and left the house, it was after 6 p.m. I got busy and forgot to close the garage door. *** had waited in his van and came back to ring the doorbell and remind me to close it.He is an excellent representative of your company. Tim K. 11/19/21 |
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no comment Tim K. 08/06/21 |
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no comment Tim K. 05/01/21 |
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Tim came to the house and assessed my A/C unit, after another company had suggested I replace the unit and falsely diagnosed the problem. Tim found the real problem got it fixed without replacement and saved me a lot of money. He was very professional and efficient. Tim K. 04/16/21 |
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Very professional and knowledgeable .Found the problem and repaired it as wells checking both units for any other problems A great representative of your company. Tim K. 04/15/21 |
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no comment Angel A. 03/30/21 |
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Maurice inform me of any issues with are equipment and resolve the issues In a timely manner. Maurice JR A. 03/22/21 |
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Xavier was my tech today. Professional service at its best from him. Xavier A. 03/16/21 |
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On time, professional and thorough. Xavier A. 03/10/21 |
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We had one our a/c systems go out on a Sunday around noon. We called Alliance and by 6:30, we had a tech here. Xavier has work on our other unit in the past and he so good at what he does. He had us up and running and he is such as asset to your company.
Thanks,
Scott Xavier A. 04/26/20 |
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12/31/2019
Great technical expertise and customer service. Xavier was so helpful and diligent to get to the Root of a problem I had. Thank you, I'll definitely be using them again! Xavier A. 12/31/19 |
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Chance was professional, polite. He explained clearly the issue with my capacitor function and answered all my questions. He is a keeper! Chance A. 10/19/19 |
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I have been using Alliance Comfort Systems for many years and have always been very satisfied. I have recommended them to several friends who also have been very satisfied. Tim did my service today (and has several times in the past) and did a thorough job and explained everything that he performed on our heating system. I highly recommend this company. Tim K. 10/09/19 |
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Tim went above and beyond to make sure my unit was up and running! Tim even waited out the rain and lightning to finish the job. I truly appreciate his hard work and dedication! Tim K. 09/23/19 |
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Xavier came out to the house. Arrived on time. Was very knowledgeable. Explain what I did not understand it a way that I could understand. Was professional. Excellence service. Will continue to use this AC company. Xavier A. 08/18/19 |
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Honest reliable company Maurice JR A. 07/28/19 |
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Tim K is a Master A/C Technician! He's Knowledgeable, Efficient, Great Customer Service and he explains everything to you and has no problem answering questions. On my yearly service he found a rusty fan motor that could of gave me problems this summer. So he trac one down, came back and installed it, all in a timely manner. Thanks again Tim, you made my day! Tim K. 03/15/19 |
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Tim is wonderful professional - very knowledgeable, courteous, and honest! He does not take shortcuts, explains everything in great detail. Keep up the good work! Thank you Alliance and Tim!! Tim K. 12/03/18 |
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Highly satisfied with Alliance and its staff Tim ********. Tim is excellent in his work, knowledge, attitude and diligence! Thank you. Tim K. 12/03/18 |
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Exception, professional service. Tim is in the right profession. Treat him well...he is valuable. Recommending to neighborhood. John Green Tim K. 11/27/18 |
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It can be particularly unnerving finding oneself in need of AC service with an inoperable system on the hottest day of the year. With all of the available choices for AC service we were relieved to have a trusted friend recommend Alliance Comfort Systems and they exceeded our expectations. From initial contact with their office staff to our service tech Louis, their communication was prompt, professional and the work performed exactly as one would hope and expect. Tim K. 11/21/18 |
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It can be particularly unnerving finding oneself in need of AC service with an inoperable system on the hottest day of the year. With all of the available choices for AC service we were relieved to have a trusted friend recommend Alliance Comfort Systems and they exceeded our expectations. From initial contact with their office staff to our service tech Louis, their communication was prompt, professional and the work performed exactly as one would hope and expect. Tim K. 11/20/18 |
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Tim K. was the technician for our service call today. He was prompt, efficient, professional and personable. Excellent communication skills. I would definitely recommend Alliance Comfort Systems to our friends and family. Tim K. 11/19/18 |
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It can be particularly unnerving finding oneself in need of AC service with an inoperable system on the hottest day of the year. With all of the available choices for AC service we were relieved to have a trusted friend recommend Alliance Comfort Systems and they exceeded our expectations. From initial contact with their office staff to our service tech Louis, their communication was prompt, professional and the work performed exactly as one would hope and expect. Tim K. 11/19/18 |
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Excellent company with outstanding employees. Tim the technician and his assistant Chance came to do a tuneup on my gas furnace. Tim is true and outstanding employee who is extremely knowledgeable and professional. I highly recommend this company along with their technician to do any ones HVAC work . Tim K. 10/17/18 |
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Tim addressed all my A/C concerns, answered all my questions, and was professional, knowledgeable, and polite. I will stay with Alliance! Tim K. 10/09/18 |
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Tim was our tech. We requested him personally on account of his good work the last time-around. The thing about Tim is that he is quite personable and communicates in a way that exudes like he knows what he's doing. He came out to our parent's home to check on some necessary HVAC issues. He came on time, was thorough, and (again) communicated properly. Thanks, Tim! We'll be calling you again when it's time! Tim K. 09/27/18 |
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Tim always does an awesome job .always on time friendly...Took care of our A/C issues..Thanks Great overall company Tim K. 09/26/18 |
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Tim was very professional and appeared to be very thorough. Tim K. 08/01/18 |
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Tim was an exceptional tech and he communicated very well . He only charged for services needed and he was very professional! Thank you, Tim Tim K. 06/28/18 |
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Tim was out to our house for annual check up on equipment. Tim displays the same professional, timely attitude that we experienced in all out dealings with Alliance Comfort Systems.
We recommend. Tim K. 06/09/18 |
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Specialist Luis Ramirez Luis came to the house because my air conditioner was not working properly. He diagnosis the problem quickly and had the replacement part on his truck. My AC was back up and running quickly. He was friendly and easy to talk with about the problem I had. Luis R. 05/26/18 |
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Tim was very knowledgeable, caring, kind and explained every thing to me. He is an asset to you business, and if I need any other help I would like it to be Tim. Tim K. 05/05/18 |
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I called to make an appt for a tech to come to my home for maintenance. The scheduling was done quickly in a friendly manner. Tim K was dispatched to my home right on schedule. Tim called me and said he will be enroute and should arrive in approx 20 minutes. Tim arrived in 20 minutes. Who I met at the door was a friendly, knowledgeable technican who answered all my questions and performed the work I requested. I have used Alliance exclusively for the last 10 years for all of my home AC needs, including complete system replacement. I highly recommend Alliance along with any and all of their knowledgeable, friendly staff. My thanks to Tim K for a prompt, professional repair. Tim K. 05/03/18 |
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Aweson Brent H. 04/25/18 |
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YOU GUYS RULE! Luis R. 04/20/18 |
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(no comment) Luis R. 04/20/18 |
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It is such a pleasure to have such a nice talented young man to service our air conditioner. Very knowledgeable. Excellent service.. Brent H. 04/12/18 |
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Tim was exceptional. He was extremely knowledgeable, so courteous, very efficient and prompt. I highly recommend Alliance Comfort Systems and will request his services in the future. Tim K. 03/30/18 |
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Tim arrived at 8 am as expected, courteous, jovial, and eager to be of help. His visit was prompted by SRP's offer to recommend a company to do a seasonal inspection on my AC system for $29.95. Since I was very unhappy with the work done by the company with whom I had an about-to-expire contract, I took advantage of SRP's offer. During the inspection of the outside unit, Tim was very thorough, and patiently explained what he was doing and the reason for doing it. On inspection of the inside unit, and removal of cover-up taping applied by former technicians, he discovered a good deal of damage, which was obvious even to me. All in all, Tim spent 4 hours repairing what he could to get the AC working until parts could be shipped to effect permanent repair. In this case, Tim went above and beyond what anyone would be expected to do for $29.95. Tim K. 03/22/18 |
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Tim was very thorough and explained everything well. He did a great job and I would highly recommend him for any HVAC service needs. Tim K. 02/22/18 |
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Timely, professional, quality work. Tim K. 01/21/18 |
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Tim was very knowledgeable and helpful. Will use them again! Tim K. 12/19/17 |
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Tim K. was prompt, courteous and professional. He took the time necessary to do his job thoroughly and competently. He explained everything and was patient. Great job and good customer skills. Tim K. 11/13/17 |
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We've used Alliance and Maurice several times.
Always as good as it gets.
This last time, we were having trouble with a noisy blower.
In the heat of July. No time to have an A/C malfunction.
The first fix only partially corrected the problem.
When I called, Kelly sent Maurice to check.
Full repair required replacing a key part.
Maurice promptly found the problem,
replaced the wheel.
No additional charge for the second visit / repair, including the cost of the new part.
No additional charge.
Maurice is incredibly good. Efficient, pleasant, explains as he goes along.
Experience could not have been better.
Thanks to Kelly and Maurice the great help. Maurice JR A. 10/16/17 |
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I can't say enough great things about Alliance and Tm Kendrick. We are long time customers of Alliance trusting them with maintenance and repair of our 2 AC units and just this past week when one aged unit below a capacitor, they were quick to get us back in the cool! Tim arrived bright and early, worked hard to diagnose the issue, including trying to make a repair so as to not have to replace the unit. Ultimately the repair wasn't possible and we were given very fair pricing for a new unit. They even sent over a portable cooler for our use while the measuring for duct work was done and the new unit shipped in. On the day of install, Tim and the rest of the crew arrived promptly and kept us informed throughout the install. They even called the next day to check up on us. I highly recommend Alliance for all your comfort system needs! Tim K. 10/06/17 |
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Tim showed up in the time I was quoted. He was very professional, knew exactly what the problem was--unit had iced up and quickly got it unfrozen and working. I was very impressed and would not hesitate to recommend Alliance to anyone looking for quick and efficient air conditioning repair. I know I will be using this company the next time I need a repair man and I will definitely be requesting Tim. Tim K. 08/12/17 |
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Very positive experience with Tim. He has serviced my units in the past, and I always feel good about his skills with the units and me! Couldn't ask for better service! Tim K. 07/14/17 |
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Tim was a very good comfort specialist. He called first. Then he went to work. He fixed it and my dog and l are cool. Blest him Tim K. 06/22/17 |
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