Bob N.
Service Technician
* Total number of reviews and star-ratings are based on
data collected during the time period Aiello Home Services has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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Bob N. did an excellent job of fixing my plumbing problem. (See More)
3/24/2021 |
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We have used them 2 times now and they are excellent! This last time was a clogged bathroom sink upstairs, called them, they came next day, my concern was over proper Covid 19 protection, they absolutely did an outstanding procedure of shoe covers, masks and gloves. They knew exactly what to do, explained everything, gave us a price and unclogged 36 years of sink build up. They are very clean and professional, they checked for any possible build up in tub and toilet before leaving. We were very impressed at their operation from first call to dispatch updates, to our techincion that came in -- very knowledgeable. We recommend them highly, u "get what u pay" for with them and it is worth it, they give an up front quote ( do NOT charge by the hour) and are fair about discounts, they do the job! (See More)
4/24/2020 |
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Due to the circumstances the individual came to the job with my parents safety in mind and practice all safety precautions. The job was done very professionally and honor the quote that was prepared by another technician. My dad can be a pain in the butt but I want to personally thank you for a job well done and maintaining your professionalism at all time. Thank you (See More)
3/26/2020 |
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Simply the best service! (See More)
10/21/2019 |
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We had a plumbing issue. We called Aiello and within 2 hours we were contacted by Bob N. Bob arrived about 20 minutes after contacting us. Bob was polite, knowledgeable, friendly and an excellent technician. Bob provided us with three options and based on his experience recommended an option that proved successful. Issue is resolved and gladly give Bob N. 5 stars (See More)
6/11/2019 |
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Excellent service (See More)
3/29/2019 |
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(no comment) (See More)
3/29/2019 |
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Prompt service. 5 star treatment. A little pricey. I guess you get what you pay for. (See More)
3/29/2019 |
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Professional and Explemary services. Bob was able to troubleshoot and repair all of my plumbing issues. I now have a tub that doesn't leak and two new toilets. Highly recommend! (See More)
2/26/2019 |
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They were great. Bob was very professional and knew exactly what to do. (See More)
1/24/2019 |
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Bob Nadile was great to work with, right on time, fixed the issue and very happy with Aiello. (See More)
1/22/2019 |
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Our hot water heater broke. We called Aiello and less then 1 hr, they were at my home and an hour later I had a brand new hot water heater up and running. The service Technicians were very professional and cared to all the needs we had. Thank you to Bobbie N. and Vincent! We will definitely use Aiello for future services. (See More)
12/30/2018 |
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Great service and great customer service (See More)
12/28/2018 |
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Had Bob Nadile in my home all day working on a wide variety problems I’ve been saving on my to be done list. He was so friendly and professional. Bob did a great job explaining all of my options and getting the job done. I recommend Bob for any of you home needs. (See More)
12/27/2018 |
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Robert N. Was our plumbing technician. He was friendly and honest with all pricing upfront. Presented us options and explained things thoroughly so we could make an informed decision. When completing the work he was thorough and hardworking— he never stopped working all day! He was very friendly with our children and it was a pleasure having him in our home. Would highly recommend him to anyone in need of a plumber. (See More)
10/25/2018 |
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Bob Nadine was the tech who took care of our problems, and he was superb.
Courteous, friendly and a true professional.
His workmanship is top notch. I could clearly see it for myself.
He explained things so clearly, and which made it easy to for me to make a decision as to what things we wanted done.
Thanks Bob.
Stephen H. (See More)
9/20/2018 |
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We called AIELLO to have a technician take a look at a water leak.
Bob Nadile was the tech that responded.
First thing in meeting Bob was him making an apology for not being on time. Actually he was only a few minutes late.
He is real friendly and highly professional in the way he goes about his job.
He took his time in explaining to me the problem, what his recommendations were, and with options.
He didn't put any pressure on me to make a decision about which way to go. Because he explained things in a simple manner, it made my decision real easy.
He is really efficient. I left him to do his work, while I went to grab a quick breakfast. When I returned about 20 minutes later, he was done.
I could see the quality of his work right before my eyes.
We had another job to do, but didn't expect that it could be done the same day.
He called it in, and they gave him the go ahead.
We both left the house, and agreed to meet back at a given time.
He returned with his additional equipment, and arrived the same time that I did, and I got back early.
He estimated that the job would take the rest of the afternoon.
I was juggling with my own chores.
He finished hours ahead of his estimate, explained how the equipment worked, and I was able to get my own work done.
Before he left, he sat in his vehicle and sent a detailed email to my cousin, who hired AIELLO, with an explanation of the work he performed.
What a guy.
Thanks Bob, and it was a pleasure meeting you.
Stephen Hanks and Pamela Mitchell (See More)
9/19/2018 |
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YOUR AS GOOD AS THEY SAY ON THE COMMERCIALS! THE SERVICE WAS THE BEST I'VE SEEN IN A LONG TIME! BOB IS VERY GOOD AT WHAT HE DOES, AND HIS SENSE OF HUMOR JUST ADDED TO HIS SERVICE! (See More)
8/15/2018 |
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I am very satisfied with the work that Bob did installing a new water heater. He was as good as the commercials say they are! Made the call, and with in two hours Bob was here to save the day. I would recommend Aiello to anyone who wants the job done right and in the same day as the call! Thank you Aiello and a big thank you to Bob!!! (See More)
8/15/2018 |
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Fantastic same day service, Bobby N. was very knowledgeable and professional. We were able to walk through a series of options to address the plumbing problem, I appreciate Aiello's approach with upfront pricing. (See More)
8/07/2018 |
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Very pleased (See More)
8/04/2018 |
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Robert N***** came this morning, on time I must say, gave me an estimate, explained everything clearly, and truly made made me feel comfortable. He then proceeded to do the job quickly and thoroughly. I would feel very comfortable contacting him for future service and I would recommend him to others. (See More)
7/23/2018 |
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Robert N. was outstanding. He explained everything I needed to know, after he examined my issues and before he began work!!! He was knowledgeable about all of the issues in my situation and worked efficiently, diligently and accurately as he repaired my very sad plumbing situation. If I ever need plumbing services, I will ask for Robert N.
Thanks, Robert!!!!!! (See More)
7/20/2018 |
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Thank you Aiello!! And special thanks to Bob Nadine, the service tech, who installed my new garbage disposal this morning. Within two hours, my problem was solved and I have a new feeling of confidence when I need to find a plumbing service. Thanks again Aiello (See More)
7/05/2018 |
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excellent job , Bob gave me different options for repair no pressure on picking , I would highly recommend Bob (See More)
7/02/2018 |
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Bob Nadile did a great job. He showed up on time, was through, and completed the work in a timely fashion. (See More)
5/22/2018 |
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Bob N. showed up early and was very efficient in flushing our on demand water heater. (See More)
5/20/2018 |
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Bob was pleasant, efficient and neat. Thank you for fixing my leaky faucet! (See More)
5/18/2018 |
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I had two services and both Bob and Scott were very helpful and provided me with all possible options to decide. (See More)
5/11/2018 |
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Bob was great. He took his time and provided me with several options. (See More)
5/05/2018 |
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Robert did a fabulous job...will ask for him again for future jobs. Knowledgable, polite, responsive, positive. Top notch professional.
Lorraine Smith (See More)
5/04/2018 |
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Our experience with Aiello has been nothing but positive. Everyone, from the office staff to the technicians, are professional, courteous, and personable. Our plumbing problems have been resolved with upgraded repairs and we are confident that the repairs made will last. (See More)
4/28/2018 |
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Very pleased with Bob’s service and very pleased with the results. Bob provided several options and clearly explained the advantages of each one. (See More)
4/25/2018 |
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Came to my home gave me quote, explained the process and got the job done. Well please with the entire process. Discovered I had no hot water @ around noon and a new heater was installed by five o'clock before my wife and daughter returned home from work. Very Good!!!!! (See More)
4/24/2018 |
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Bobby N. was very professional and kind. Thank you very much for your help! (See More)
4/18/2018 |
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Excellent service, fair prices, and unlike several other services we’ve contacted over the years, Aiello always shows up! (See More)
4/17/2018 |
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Robert N***** from Aiello Home Services did a plumbing system inspection today, April 6, 2018. He put in a new faucet in the bathroom. He was very professional, answered all my questions, and did a great job. (See More)
4/06/2018 |
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Very pleased with my contact with Aiello and Bob N. Excellent work. Good man to work with. Service response was very quick. Did fine job diagnosing the plumbing problem and replacing the insinkerator, plus took care of a couple of other plumbing upgrades. It was such a relief to have a knowledgeable person here to help me and to have my plumbing issues taken care of so soon. (See More)
3/29/2018 |
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Bob N. from Aiello came quickly and on the button time-wise and made the needed plumbing repairs and updates with knowledge and efficiency. He was very pleasant to talk with and gave me a variety of price plans for different replacement products and projects, yet did not pressure me to pick the most expensive. It made my day to have everything repaired in one speedy and well done visit. (See More)
3/28/2018 |
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Bob showed up on the button and checked out everything. He was polite and knowledgeable. He knew just what was wrong and how to fix it, plus he made some updated improvements. I am so thankful to have had the repairs done so quickly and in such an efficient manner. It made my day! (See More)
3/28/2018 |
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Bob came on the button and was pleasant to talk to. He came the very afternoon that I called in for help with a major plumbing issue. He knew what was wrong and how to fix it, plus updated some other items in need of some attention. He gave me choices for levels of replacement items and projects and did not put pressure on me to go for the most expensive. I am so glad to have the work all done in such a quick and efficient manner. It made my day!! (See More)
3/28/2018 |
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Bob showed up on the button and checked out everything. He was polite and knowledgeable. He knew just what was wrong and how to fix it, plus he made some updated improvements. I am so thankful to have had the repairs done so quickly and in such an efficient manner. It made my day! (See More)
3/28/2018 |
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My new heating and air conditioning unit is fabulous! Tim at Aiello was clear and helpful about the upcoming installation -- going over all the materials and helping me with my choice of options. He was very informed, answered all my questions, and patient as I weighed the possibilities. Aiello is now my first choice in home services! Thank you! (See More)
2/27/2018 |
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I had a pleasant experience with Aiello and Bob P. the technician. I received a call prior to his arrival. He arrived on time and was very polite and professional.
After he arrived, I mentioned I had another issue I would like him to look at. He looked at the pipe and gave me a quote. I decided to have it fixed and he promptly fixed it.
The original problem turned out to be a faucet that could not be repaired. I needed to replace it. Rather than go and purchased a new one and have to have another service call, I decided to purchase one from your company even though I thought is was on the expensive side. It took over an hour to have it delivered. Once it arrived, Bob quickly installed it. I was very pleased with his work and him professionally.
Sandra M (See More)
1/26/2018 |
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Bob N..... showed up on time, quickly assessed the plumbing leak, explained what would be done and finished a great job within his time estimate. Very courteous and professional! (See More)
12/28/2017 |
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Bob was awesome - very professional - very friendly. Def an asset to your company. (See More)
12/05/2017 |
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The Tech arrived at the expected time, got to the project immediately, had no problem doing a couple of added tasks since he was already there and took extra care in the neatness of the work area. Altogether, it was a pleasant and stress free experience. Will have Aiello back in the spring for a couple of added tasks. Thank You. (See More)
11/10/2017 |
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Bob Nadile was our in Home Service Rep. Excellent individual, he explained the issues we were having and gave us options on what or why to do things. All work and clean up was completed in the same afternoon. He also handled our house of "Animals" including Charlie very well. I would recommend the Aiello folks for anyone's service needs. (See More)
11/06/2017 |
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Very courteous and efficient. Upfront pricing. (See More)
10/31/2017 |
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Aiello is a good reliable company for all your home maintenance needs. Plumbing costs a bit high, but thorough work. Heating maintenance is competitively priced and good service provided. (See More)
10/16/2017 |
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(no comment) (See More)
9/28/2017 |
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pleasant, professional, efficient, neat, just a few of the reasons why I will certainly use again if and when I need their services. (See More)
8/23/2017 |
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Efficient, timely and professional best describes Bob N.. He took time explaining everything that was included, gave me several options to get the best value for me and then proceeded to complete the job. He was neat, cleaned up everything and courteous. I definitely will call them again. (See More)
8/21/2017 |
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I had a great experience. I called around 11am regarding a leaking garbage disposal. They came, fixed it, and were gone by 12:30. Bobby and Nick came in (with their shoe covers), took a look, sat down and explained to me what they thought should be done, including writing up the preliminary line-item invoice, and I approved it. They got to work and replaced the collar, seal and putty. It cost what they had estimated.
I know most plumbing problems aren't as simple as this one, but still, they were very courteous, clean and quick. It's a by-the-book operation and I felt comfortable that the process and prices were not just being made up on the spot. They did not try to sell me a new disposal.
I will definitely call them again. (See More)
8/01/2017 |
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Courteous,neat and professional service completed by Aiello today at my home here in West Hartford. Robert Nadile was the right fellow to help me out. Thanks Bob. John D. West Hartford (See More)
4/18/2017 |
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Plumbing problem...... So I called Aiello and Plumber arrived on time as quoted by Home Office Staff member. Bob Nadile was very neat and professional and we discussed my plumbing problem. He kept me in the loop as he worked on my sink, explaining exactly what he was encountering and I appreciated that. Very good customer service skills to match his plumbing skills. Thanks Bob. Real good job. John D. West Hartford (See More)
4/18/2017 |
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Toilet and bath sink. (See More)
3/25/2017 |
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