Breanna P.
Office Staff
* Total number of reviews and star-ratings are based on
data collected during the time period Aiello Home Services has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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It is pretty much covered in the previous 7 questions. Rick was very friendly and courteous. He explained what could be wrong and our options and proceeded to do the job after that explained what he had done. this is the second time we have used Aiello and are very satisfied. (See More)
1/24/2019 |
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The tech that came to my home was very professional He showed up on time and finished the job quickly. If I have any problems in the future I will definitely call Aiello. (See More)
1/22/2019 |
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Was quoted $65 just to disconnect a gas stove (we are installing tile), and was charged $320!!! (See More)
1/09/2019 |
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The technician who came to my home, Garrett, was absolutely fantastic at doing his job. He explained everything that needed to be done as well as pricing and an explanation of the cost. He went right to it like the true professional he is also very courteous. Garret deserves a lot of credit for a job so very well done, especially considering the circumstances he had to work in in my basement. Thanks! (See More)
9/10/2018 |
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Jan. 31 2018 I called Aiello for a emergency furnace breakdown The tech Clay C was professional, efficient and quick to find and fix the problem. From the first call to the notification call of the arriving time of the Tech. everyone was polite and informative. from the first call until the heat was back on took about 3 hours. (See More)
2/01/2018 |
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(No Comment) (See More)
11/16/2017 |
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Experienced Aiello's usual first-rate service (See More)
9/30/2017 |
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Bill was courteous, informative and clear in his conversation. (See More)
9/16/2017 |
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What a class act! From beginning to end I was very pleased with this team. They sent two people at once to save me money. ONe to take care of electric heat and another to fix my garbage disposal and a leak. Great, professional service! (See More)
9/15/2017 |
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(no comment) (See More)
9/01/2017 |
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(no comment) (See More)
9/01/2017 |
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(No Comment) (See More)
8/31/2017 |
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(no comment) (See More)
7/17/2017 |
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Absolutely first-class! Technician could not have been nicer or more helpful! I always call Aiello first because I know they will respond as soon as they can. (See More)
6/28/2017 |
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Fast, reliable, quality work done right. (See More)
6/26/2017 |
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Great Service - I have used Aiello before and their attention to detail from scheduling to completion of the work is great. Obviously you will pay higher than if you were to hire an independent contractor, but they do stand behind their work so you do also get piece of mind if a future problem occurs. (See More)
6/25/2017 |
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Prompt, courteous, professional (See More)
6/01/2017 |
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(no comment) (See More)
5/24/2017 |
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Great job all around very pleased with the service we received. (See More)
5/12/2017 |
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Easy to make an appointment and timely notification when technician would arrive to do the work. The technician, Aaron, was friendly, knowledgeable and professional. He explained everything in detail. You could see that customer satisfaction was his number one priority. (See More)
5/11/2017 |
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Steve was on time and was professional about his job in every way. The whole job from start to finish was great. Thanks John lynn (See More)
5/11/2017 |
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We have used Aiello for our heating and plumbing needs for many years and are pleased with their service. The entire staff (from the office to the crew) is knowledgeable, courteous, on time, and they always clean up after any work they perform. (See More)
4/24/2017 |
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Ray the technician was excellent. He arrived on time, was very informative and he reviewed with me everything he had done. He also gave me several suggestions to implement to assure the system would continue to function properly. (See More)
4/19/2017 |
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(no comment) (See More)
4/19/2017 |
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See my review of Michael's visit. (See More)
4/15/2017 |
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Michael Loscialpo arrived exactly on time (an Aiello hallmark). He explained what he would do, the approximate amount of time it would take. He was quite professional and not at all "salesman pushy." He explained the options a d didn't pressure us into a decision. With our experience with Michael and our previous service call, we would definitely recommend Aiello's services. (See More)
4/15/2017 |
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My service man Pete was really very professional. He came to the house, went into the bathroom a d I.mediately started work. In a matter of minutes he found the problem and fixed it. He then went into the second bathroom and fixed that problem. He gave me the price before he started the work, had me sign approval before he started the work. In all, he was here less than one hour and had the work completed.
He was very polite and clean.wiped his feet coming I to the house and wiped everything clean when finished.
I am very pleased with Peter and would recommend him for any work. (See More)
4/10/2017 |
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This was a great example for GREAT CUSTOMER SERVICE!!!! This is how all customers should be treated. (See More)
4/07/2017 |
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We have used Aiello for years for various problems with plumbing & electrical. They have always been responsive to our needs & corrected the problem "du jour"!
Matt & Devin came to our house this week to fix a problem we had with the wiring & outlet in our kitchen so that we could have a new dishwasher installed. They arrived during the timeframe they were supposed to arrive & performed the work in a timely fashion.
I've also been pleased with Aiello's customer service staff. Courteous & helpful! (See More)
4/07/2017 |
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The technicians who did our furnace maintenance, Aaron, was as usual very good. He described the work that needed to be done and did the work very efficiently. We're happy with Aiello and its technicians. (See More)
3/15/2017 |
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Nick did a great job. He quickly understood what we needed and determined what the solutions would be. He worked very efficiently and the work was soon done. He was also friendly and polite. We are very satisfied with our experience with this Aiello serviceman. (See More)
3/14/2017 |
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I have used Aiello for several plumbing problems since moving into my present home. All employees have been exceptional with Dan tops among the others. That's because Dan had the most time consuming job in replacing a water heater. (See More)
3/03/2017 |
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Aiello office staff were very helpful and professional in setting up the appointment, confirming our appointment, and following up with questions prior to our appointment to ensure everything was done properly during our appointment window. Both service technicians arrived within our time window. They wore "booties" over their shoes to ensure they didn't not track anything into our house. The service technicians were professional, very knowledgeable, and were thorough in completing the services we requested. (See More)
2/26/2017 |
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Aiello Home Services is a very professional company. Matt M. came at the beginning of the time he was to arrive to inspect our plumbing system. He started in the basement checking the water heater. He was very clean and put covering over his shoes while inspecting the living area. He was very pleasant and knowledgeable and told us about updating the toilets to save on our water bill. We have been using Aiello for many years. I would highly recommend using Aiello. (See More)
11/22/2016 |
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Your entire team was great to work with. Unfortunately the first technician was not licensed to work on my furnace but it was not an emergency so I could wait a few days. Clay has worked on my system before and he always does a great job and lets me know exactly what he has to repair. It always costs more than I expected but I will continue to call Aiello Home Services for HVAC and plumbing service. (See More)
10/23/2016 |
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