James F.
Replacement Specialist
* Total number of reviews and star-ratings are based on
data collected during the time period Aiello Home Services has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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Great sales/service people, But what is advertised is false. I had a quote from last summer to replace my HVAC. I waited and seen the advertisement for a 2 fur special. I figured this would be a great savings. Wrong, my new quote was higher or equal to the original quote. No savings. I thinks its poor or false advertising. (See More)
3/04/2019 |
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We have been a customer of Aiello Home services for several years. For plumbing, electrical, cooling and heating. Each technician has been honest, very knowledgeable , punctual, and explains everything thoroughly for us. We would recommend the company to friends and neighbors. They certainly live up to their reputation!! (See More)
2/06/2019 |
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James was quick to come give a quote on my furnace that was serviced by the technician who was cleaning my furnace purchased from Aiello. I purchased this unit June 2006. This is the first time in 26 years of living in my home when I had a cleaning where the technician took apart my furnace by a lot of banging on the back of the unit that was never opened to clean it only to have it spew carbon monoxide after. I was a bit disappointed that so much banging on the unit was required to clean it. Never in all the years of servicing did the cleaning need to be taken apart from the back by hammering or whatever tool that was used that was very loud and resulted in the emitting of carbon monoxide after the cleaning requiring a new furnace. James was quick to come and give a quote replacement unit for a maintenance call that turned a $124 cleaning into a over $4,500 new furnace. What an expensive cleaning in over 26 years of home ownership. Not even the tech knew exactly why the furnace that was working perfectly before he entered my home for the cleaning started to spew out carbon monoxide at extremely highly levels after the cleaning???? It would be courteous at the very least for Aiello to investigate this complaint and give a partial reimbursement for an error caused by the technician. Who would have thought that the banging the unit took to clean it?? would require it to be dismantled from the back end for a cleaning?? The unit was not more than 11 years. I wish that the company would carefully investigate this techs qualifications to find out how a cleaning could have gone so wrong. An adequately adjusted bill (not just a very small discount) or would be in order given that the unit was not emitting carbon monoxide before the tech arrived for the cleaning, but only after all of the banging on the unit. I do not think that this is normal practice... someone at Aiello will hopefully research the tech for the brand and make sense of this out of pocket expense especially at Christmas. (See More)
1/06/2019 |
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The service that was provided bye James was excellent he was very professional and explained the process very clearly I felt very comfortable with knowing that my problem could be resolved. Thank you. (See More)
10/10/2017 |
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I was very please with James F. who came out to give us an estimate on a new furnace. He was right on time, had a friendly smile, strong handshake and very polite. When he began his work he explained each step. We had one other estimate and only got the bare information. So far we are extremely happy with Aiello's help in getting this work done. Thank you so much for your help. (See More)
10/05/2017 |
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The unit I choose it's to expensive I will get it from Canada much chipper , thank you for your time (See More)
8/08/2017 |
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Had them come to my house for an estimate to replace the central air unit. The person they sent was great but their quote was almost over a thousand more than other quotes. Which is a shame because they were great when they did my energy audit and when I have had questions everyone I have spoken to have been great. I just can't justify that much of a price difference from everyone else because they are nice. (See More)
7/16/2017 |
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James was wonderful
To work with for the quote. (See More)
7/09/2017 |
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Would highly recommend this company without hesitation (See More)
7/07/2017 |
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James came in time and was very clear and honest in explaining what will work for my house. I would strongly recommend this company. (See More)
7/07/2017 |
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James was wonderful to work with today and made the process of getting a quote much easier than expected. He was very thorough and took the time to answer all our questions and give us a lot of information. (See More)
7/06/2017 |
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James was a very informative specialist. when I asked questions he knew the answers without hesitation. I called Aiello for duct cleaning and ended up getting new AC which I needed. If the techs that install the AC is like James I will be happy. I will write a review on the installation .
Pat Champagne (See More)
6/03/2017 |
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Was very pleased with James F. He explained everything in detail and helped with our purchase decision. (See More)
2/07/2017 |
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