Michael R. Reviews

Nate McClellan
Michael R.
Service Technician
28 years Experience
* Total number of reviews and star-ratings are based on data collected during the time period Aiello Home Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.
They are a professional group of people who place the customer first. From the initial phone call, to pricing, to scheduling, and job completion! They are courteous, polite and competent, Michael R did a great job, from appliance removal, clean up and new installation, thanks again Mike! (See More)
6/05/2019
 
Mike, the plumber, was friendly, competent and understanding of my financial circumstances. I would recommend Mike and your company to family and friends in the future! (See More)
3/01/2019
 
We were having hot water problems for some time! I have 2 small children and was sick of waiting. I have heard of good ratings and jumped online to chat! A phone call was soon to follow, prompt service appt made for dx. On time courteous Mike the Plummer was on point, not pushy to get the contract and quick/clean to get the job done on my call! Sam the electrician was soon to follow to finish the job, again quick/clean and courteous! Would reccomend in a heartbeat! Thanks guys and Aiello (See More)
1/28/2019
 
We had an urgent plumbing matter and Aiello was very helpful, courteous and kept us informed on when a service technician would arrive to our home. They were very prompt and did a fantastic job with our plumbing issue on very short notice. (See More)
1/28/2019
 
Michael R recently came out to our home to look at a small hole in the Lead bend connecting the downstairs bathroom to the city drainage. After discussing the 2 options to fix the issue ($1100-1200 to replace it, or $150-200 to epoxy the hole and keep an eye on it) I decided on the cheaper option for the time being. After the 5 minutes of work was completed, my bill was $323 ! He gave me half price on the service call fee($35), so I’m not sure where the extra charges came from, especially since an epoxy kit at Home Depot is $25 or less. Needless to say, they won’t be getting any referrals from me. (See More)
1/20/2019
 
What started out to be a not so good day for me ended very well when the technician from aiello came out to my home to give me an estimate. Not only was he professional, clean, got the work done in a timely manner, and didn’t mind my yapping dogs… He was also pleasant friendly and very willing to educate me on what my home needed for a future care. I highly recommend anybody looking for plumbing or electrical work to give these guys a call! (See More)
1/09/2019
 
Mike flushed my tankless water heater Knowledgeable, neat and got right too it (See More)
11/09/2018
 
Our hot water heater went out and Mike cam by that day to assess the issue and early the next morning had his team out to install the new hot water heater. Within 24 hours of my initial call the unit was replaced. Mike was very helpful throughout the process and while hopefully nothing else breaks, I would happily work with Mike and his team again. (See More)
7/13/2018
 
Aiello came the same day as I called. I knew when they would arrive, which they did quite promptly. The service person got right to work and solved my problem. (See More)
5/26/2018
 
You need to fix you chat feature. (See More)
5/03/2018
 
The actual service was very good, tech was right on time, very accommodating, and completed the job in a very timely manner. The only problem I had, and it may have because I used Aiello’s chat feature to get an estimate and to schedule instead of calling on the phone but the chat person told me someone would contact me in a few hours and no one did. When I get back to them I was asked what the issue was again and then asked to re enter all my contact information and address and was told again someone would contact me and this time they did. Bottom line, don’t use chat, just call, it’s less frustrating. (See More)
5/03/2018
 
Michael Rigsby is a excellent service technician. He is honest and has integrity. Diagnosed the issue and completed the work very efficiently. I am very satisfied and will be using Aiello for all my future plumbing needs. (See More)
2/24/2018
 
I was having trouble with my toilet not working properly. Michael Rigsby did a wonderful job fixing the issue. Very responsive to my questions. (See More)
2/23/2018
 
Frozen pipe. No one from my heating company could come for 5 days. In cold weather, unheated house meant probably 30 or more places heating and hot and cold water pipes burst. Mike R, from Aiello (no relative, not even same last name) was amazing. With all those holes, it took three trips to find and repair them all, but I expected it to take more. Aiello isn't the least expensive plumber, but they are the most professional and reliable and there when they say they'll be. I've used them for emergencies before and I'll use them again if I need someone. I can't recommend them enough. (See More)
2/08/2018
 
(no comment) (See More)
2/02/2018
 
Michael R. (different last name, no relation) came to house to assess freezing pipes, significant water damage. Recommended flood clean-up service and iis working closely with them and insurance adjustment to make process painless as possible. Huge help. I'm very grateful. (See More)
1/19/2018
 
My bill for a 40 minute toilet repair of $438, was way, way too high! (See More)
1/03/2018
 
Mike was great! He explained the problem, made a recommendation and offered to install it all in the same day! Nothing could have been easier! (See More)
12/20/2017
 
Michael R was very efficient, professional, and knowledgeable. Service and products are well worth the expense for the quality. Always providing service beyond my expectations. Guarantees are an added bonus. (See More)
11/26/2017
 
Michael was here to replace my water heater. I was completely happy with his work. He explained what I needed, what it would cost and completed the work in a timely manner. Thank you for a job well done (See More)
11/13/2017
 
Prompt, knowledgeable, great customer service. I would highly recommend their services! (See More)
10/25/2017
 
I loved Aiello!! Will definitely use again! (See More)
9/29/2017
 
Michael R came to do an estimate on a plumbing job in our basement. He was not only nice and very professional, but he also made sure to clearly explain to me exactly what the problem was, and how he could fix it. He was clear with the estimate and even gave my husband and I their military discount (thanks Aiello!) He next day, he came back to actually do the job and brought his apprentice. They we're both very professional. They showed me the damaged pump that was causing the problem and then showed me the new pump and explained how it would work to keep my basement from flooding everytime I did laundry or flushed the downstairs toilet! The end cost of the job reflected the estimate, no hidden or "pop up" costs! I am very happy with their work and professionalism and have already referred them to a friend who was looking for a plumber. I am glad to know that if I ever have any plumbing issues, I can call on Aiello to do the job and get it done right! (See More)
9/28/2017
 
My experience was excellent. Mike was great! Explained everything and had the job completed in no time. He even offered to help bring in my delivered 60 pounds of dog food on his way out! I am glad I went with Aiello! (See More)
9/28/2017
 
When Cindy N answered the phone we were quickly able to agree on a time for a service person to come out to look at my mom's toilet plumbing in her 1949 house (original plumbing). The upstairs toilet had flapper issues and a frozen water valve. The downstairs toilet was intermittently having flapper issues. Michael R and his trainee Nelson were prompt and able to fix the issues (which included turning off and on the inside water main that was also frozen). The jobs were completed satisfactorily within an hour and a half. Mike also identified that the water heater was in need of replacement in the future so that we could budget for a new one. They were very pleasant, told us what they were doing, and kept to the price quoted. (See More)
9/22/2017
 
Put me in the "not a fan" category. Although I will give them an A for responsiveness and timeliness. They were only interested in selling me a new sewage ejection pump for $1,800 which I didn't need, and on top of it found other things wrong with the unit. In the end I needed a separate float switch which cost $50 with $250 for labor (which I still think was a bit high). I ended up paying Aeillo $200 for the visit. I can never use them again nor would I recommend them. (See More)
8/16/2017
 
Needed some plumbing work done and contacted Aiello. The technician arrived on time, was courteous and professional. Did a great job with what I originally needed done and completed a couple of other updates. Would definitely recommend their services. (See More)
7/19/2017
 
Aiello is a very capable reliable company. I have used them 4 times for plumbing. Mike is the usual certified technician I have and crystal was very helpful. thank you a bunch, sue (See More)
7/10/2017
 
Very pleased with the service. Very timely and efficient. (See More)
7/08/2017
 
Excellent person to represent the Aiello Home Services Company. He was cordial, sociable, knowledgeable, precise, and honestly proficient. We will actually request his services in the future as needed. (See More)
7/07/2017
 
Michael arrived 7 am sharp and diagnosed the problem right away. He worked very fast and got everything back working. We are very satisfied with his efficiency. (See More)
7/03/2017
 
(See More)
7/03/2017
 
My call to Aiello was about a burst water heater with water spraying all over the basement. They responded to the emergency within half an hour and within 2 hours I had anew one. From the person who received my frantic call to the workman who installed the new heater, I would rate this company A+++. (See More)
6/27/2017
 
I panicked when I went to the basement and stepped into puddles and water spurting from the water tank. I called Aiello about 1:30... they were here in half an hour and replaced the water tank by 4:00. Michael Rigsby was the field supervisor and did a quick, efficient job and explained everything to me. I could not have asked for more prompt, courteous help from the first call through to installation. Thank you Aiello! (See More)
6/13/2017
 
After failing to find a plumber in a reasonable time frame. I called Aiello. The office contact, Crystal, was very pleasant and responsive. The plumber, Michael, was there the same day, provided a detailed service estimate and had the job well done in no time. Fair pricing and excellent service. Happy! (See More)
6/07/2017
 
Service and staff are excellent but Aiello is expensive which is why I said "8" for recommending to someone. Would recommend but also say Aiello is expensive. (See More)
6/02/2017
 
I've had wonderful experience with Aiello heating & ac AND plumbers. Your teams are always respectful, clean-up after their work is complete and answer any and all my questions about the problems and solutions. Plumber, Don Curley, is super. I've paid lots for services over the years. I'm ready for a favorite customer discount. Ha! Wishful thinking. Betty (See More)
6/01/2017
 
You guys were there when I needed you.. Easy as 1 2 3 (See More)
4/26/2017
 
(no comment) (See More)
4/14/2017
 
5 stars = Excellent (See More)
3/20/2017
 
Very professional, knowledgeable person came to repair a broken pipe. Very satisfied with his work. (See More)
2/21/2017
 
We are very glad that we chose Aiello Home services a few years ago to help maintain or fix plumbing issues, furnace issues , AC issues, etc. We would highly recommend Aiello Home Sevices to friends. (See More)
12/16/2016
 
Micheal R. is the best!!!!! He is honest, very knowledgeable and has a good sense of humor!! Aiello Home Services is very lucky to have him as an employee!!! (See More)
12/15/2016
 
Aiello provided prompt and professional expertise. Michael knew his stuff and helped us with the plumbing problem without pressure or trying to sell us something we didn't need. Great job! (See More)
10/15/2016
 
Mike did a good job servicing my plumbing needs. Thank you!! (See More)
10/15/2016
 
We have used Aiello in the past and will continue to do so in the future. Fast, courteous and reliable. Thank you. Mike Cusanelli (See More)
9/22/2016
 
This is the second time that we have used Aiello Home Services. Mike R was out both times. Aiello called to confirm the appointment the evening before. Mike was here within the first 10 minutes of the scheduled window. Mike is quick and efficient. He explained what he was going to do and why he was doing it. Before he left he made suggestions that if followed would provide a longer usable life for the hot water heater. Mike is a good representative for the company, knowledgeable and personable. If the need arises, we will contact Aiello again. (See More)
9/21/2016
 
From intake to delivery of repair and maintenance services, Aiello has been our "go to" company. We have considered smaller companies as well as home improvement stores but the one to one customer service of Aiello surpassing them all. You get what you pay for these days. Aiello charges a little more, but we are well taken care of from start to finish. We finally decided to enroll in their Service Plan and now we have the benefit of discounts, priority service response and regular maintenance included! Thanks Aiello! (See More)
8/13/2016
 
Professionals like Mike is why I continue to use Aiello services. He is very knowledgeable and personable. Lindsey was great in that she made an appointment for me for the following day . Amanda called to let me know when Mike was "on his way". As a team, they made this experience a very positive one for me - thanks (See More)
8/11/2016
 
Awesome Service (See More)
7/22/2016
 
Michael Rigsby came out to my house in only a few hours--fixed a leak quickly and completely. I will defiinitely use them again. (See More)
7/17/2016
 
Called Aeillo for an emergency water leak from my water tank. The final repair turned out very well and the repairman really knew what he was doing. My reason for 3 stars is because it took an unreasonable amount of time for anyone to get to me and this was an emergency. I called around 5AM when I noticed the leak, and was told the first repairman could be there between 7 and 8. He arrived at 8:30 only to tell me he had to call his boss because he wasn't equipped for this repair. His boss didn't show up until about 11 (6 hours after my call!), meanwhile my water tank slowly emptied all over my basement, spilling into my garage. Good news was they took so long there wasn't much left in the tank so it made very little mess coming out. But I think next time I'll try someone else when my house is slowly flooding. (See More)
7/02/2016
 
After receiving a recommendation for Mike R. I decided to call the company. I was impressed how quickly the answering service took my information and scheduled a time slot for the next day between 12-4. To my surprise, I was called around 10:30 by Amanda telling me that Mike was on his way and would be earlier than anticipated, making sure that was ok. I couldn't have been happier. She was very professional with great customer service skills. Mike showed up with a trainee and quickly went to work. It wasn't an easy fix, but his knowledge and determination was amazing. He did the job with patience, and I will certainly recommend him and the company to others. Thank you Aiello! (See More)
5/24/2016
 
Mike and Dan arrived within the time widow, worked efficiently, were neat and clean and worked quickly. Equally important, they were friendly, a pleasure to have in our home and respectful of out needs . Before the work began, we were made aware of the scope and cost of the water heater replacement. As they progressed every effort was made to keep us informed as to what they were doing and why. All in all it was a very positive experience, thanks to Mike and Dan. (See More)
5/13/2016
 
Great experience did the job quickly cleaned up great all around now I will have them service my A/C (See More)
5/11/2016
 
Wow! Five service men arrived and went thru my home with a fine toothed comb. Very professional and friendly. Explained everything. Great Job Aiello! (See More)
4/18/2016
 
Very professional experience from 1st phone call to work completed! (See More)
4/14/2016
 
quick, very professional . would recommend! (See More)
4/07/2016
 
Our water heater burst on good Friday afternoon. We called Aiello, and the receptionist said "someone will be there tomorrow Sat 8-9 AM. Well, Michael Rigsby arrived on time and had the exact water heater replacement needed. Within two hours we had hot water! Incredible! We have used Aiello services before, and once again they came through with an immediate solution. We will continue to rely on Aiello when needed. (See More)
3/27/2016
 
Mike was very courteous, helpful and knowledgeable. (See More)
3/26/2016
 
Very pleased with Aiello. Prompt and professional. They committed to a 1 hour window for an appointment; imagine my surprise when they arrived 5 minutes early for the appointment, and they were in and out in no time. Would definitely recommend them. (See More)
3/21/2016
 
Aiello plumber arrived on schedule and assessed the problem quickly. He gave us an estimate and began his work. He was unable to do all we needed as he didn't have all the tools necessary. He referred us to a second company who completed the job. (See More)
3/13/2016
 
Mike (Plumbing Field Supervisor) charged $300 to add some rubber washers to a dripping shower faucet. When that didn't stop the leak, he said he'd have to replace the entire faucet for $1200. I called a local plumber, he did the job for $500. (See More)
2/04/2016
 
Great customer service hard to find these day will use you guys again (See More)
1/29/2016
 
Great customer service from all three will recommend you to all (See More)
1/28/2016
 
Called Aiello at 8:10 on Sunday morning..Leak in wall in basement. Spoke to Orion. He was so polite and was able to accommodate MY schedule, since I work on Sunday. He even CALLED ME as I was leaving work to confirm that it was all right to dispatch the technician. Mike R***** came to my house and step by step he found the problem. He explained everything to me, fixed the piping and gave me follow up instructions about having the wall repaired, where he had to cut . I can't thank the people of Aiello enough, for once again, giving me satisfaction and peace of mind. (See More)
11/29/2015
 
Mike R and Roger took the time to show me the problem and explain what had to be done. They were efficient, professional, and were able to react in a friendly and informative manner to all of my questions. (See More)
9/17/2015
 
Great service from start to finish! Initial request was responded to quickly. Nick and Mike are professionals and explained what was going to be done. I had some issues I needed to be addressed and they took care of them! In by 7am out by 9am!! That is same day service!! (See More)
4/02/2015
 
Great job from start to finish!! (See More)
3/30/2015
 
Technician Ray D'Amato deserves five stars. On his serivce visit he was prompt, polite, and knowledgeable. He listened attentively to my questions, so that the solution to the day's problem felt like a collaborative effort. He was respectful not only of me, but also of my house. He kept his shoes covered whenever he was inside my residence. Ray is a credit to the Aiello team (See More)
3/30/2015
 
Mike came out in response to our late night call the day after Christmas regarding a broken pipe and water heater. He was professional, friendly, and went out of his way to make sure the problem was taken care of. He also installed a sump pump for us! New water heater had to wait until the morning (needed a bigger size than what he had on his truck) but he came bright and early and got the job done! I would highly recommend him and Aiello Home Services to anyone else with this kind of emergency. Thanks Mike for a job well done!!!! (See More)
12/27/2014
 
Mike from Aiello was wonderful! Friendly, professional, and a very hard worker! He made a pretty awful situation tolerable and got the job done quickly and thoroughly! We would highly recommend him and Aiello for future work! (See More)
12/27/2014
 
Mike was knowledgeable, courteous and efficient. great job!! (See More)
12/02/2014
 
Great service - fast efficient and Mike was a gentleman (See More)
11/29/2014
 
This company is a JOKE!! Do NOT waste your time even calling them as they are a RIP OFF! We called them to do a SIMPLE hook up for our new sink we purchased. All we needed were a few pipes (2 to be exact which cost $3.50 at home depot/Lowes) to connect the new sink to the main drain and to connect the faucet along with mounting the sink to the counter which only consists of clips that have to be screwed into the counter. All you have to do is attach the new pipes to the existing drain and put some plumber putty to seal out the water and the job is done! The technician gave us a quote for $899.00!!!!! Are you kidding me! Stay far far away from this company and call a reputable company that charges fair prices and do their business properly. Called another plumber, whole job cost $200!!!!! Would NEVER recommend this company and will be making complaint to the BBB and CT Consumer protection. (See More)
11/07/2014
 
Excellent service... Very knowledgeable... Corrected potentially dangerous electrical issues with the aluminum wiring. (See More)
9/10/2014
 
Arrived within the appointment time.very professional. did a complete inspection and explained everything. Very friendly. (See More)
9/04/2014
 
Feel as if I was totally taken advantage of...I called Aiello to fix a leaky faucet....I was told that they did not have the part needed to fix the leak...said the insert in the right handle was the culprit and they did not have the part to fix it as they couldn't determine the type of faucet I had...Not sure how a leak can arise from the cold water handle....Guess what...they just happened to have a faucet that they could sell me...After mumbling a price I took to be approx. $200 they installed this monstrosity of a faucet for my small kitchen....Then, I was handed a bill for over $600. They also took my original faucet so I can't go back and prove that I was scammed. How does a leaky faucet end up costing a person over $600 to fix! Feel as if I was totally played...I couldn't find the exact same faucet online but similar ones by the same manufacturer were never more than $250. Wish I could post picture so people could see just how stupid this faucet looks in my kitchen. Looks as stupid as I feel for letting them take advantage of me. It's disgraceful...and sad. (See More)
8/16/2014
 
Will call Aiello anytime I need help with repairing plumbing and heating. Thank you so much. (See More)
8/13/2014
 
Mike did a fantastic job replacing.all copper pipes with plastic tubing. He explained the advantage of plastic over copper. when finished he completely cleaned up .the area.He was very professional and would recommend him and Aiello plumbing. (See More)
8/09/2014
 
Everyone, as always, was extremely pleasant and helpful. Mike does a superb job, is always on time and gets the job done quickly. I frequently recommend your service to my neighbors and friends. (See More)
7/29/2014
 
work was excellent but expensive.It cost me $400 for a half an hours work. (See More)
7/27/2014
 
The service was great the price however pretty steep for the work required. (See More)
7/15/2014
 
never got a Email on the work that was going to done or what it would cost (See More)
7/01/2014
 
Mike was very polite, clean and efficient. Very pleased with his work (See More)
6/10/2014
 
The service we received from Mike was truly outstanding. We called first thing in the morning for service and even though the options we selected (new water tank, outdoor faucet, new piping) were more than we anticipated, Mike very efficiently accomplished all tasks on the spot. We are extremely happy with the results and would definitely use Aiello's services again. (See More)
6/08/2014
 
First time I've used Aiello. Higher priced than most comparable companies, but hoping price is backed with good customer service when needed (both this time and down the road). (See More)
6/05/2014
 
Service, from placement of original call to completion of the work, was great. Cost may have been higher than I could have gotten elsewhere but you get what you pay for. We continue to use Aiello because we are confident that our problems will be solved in the first call. (See More)
4/25/2014
 
Very pleasant, courteous, knowledgeable and efficient. (See More)
4/19/2014
 
Great service. I would use your services again definitely! Thank you. It's nice to know that there are people like you out there (See More)
4/19/2014
 
Great service, but very pricey (See More)
3/17/2014
 
Finally....a plumbing service I can depend on. Michael Rigsby arrived on time, was polite, professional, knowledgable and fixed all my plumbing issues in very little time. I will definitely call Aiello next time and also consider using them for the other services they provide. (See More)
1/31/2014
 
Michael dis a great job fixing several plumbing issues I had. He is polite, very knowledgable, fast working, and neat. I would not hesitate to recommend him to my friends and family. (See More)
1/27/2014
 
Same day services,on-time,professional,clean working environment,friendly attitude and best of all JOB WELL DONE!!!...need I say more? thanks Mike (See More)
11/08/2013
 
Our service tech, Michael R. was very professional and thorough. Any questions we had, he answered them in a straight forward manner. Good job (See More)
4/09/2013
 
I contacted Aiello Home Services in response to one of the monthly email we receive. The young lady who answered the phone was very polite and knowledgeable regarding my plumbing concerns. She forwarded my request to Michael R who came to our home promptly. Michael R looked over our plumbing issues thoroughly. He looked up all the information and sat down with me and advised what was best for our situation. The work was done quickly and professionally. When he was finished he walked me through each individual issue to make sure it was done to my satisfaction. We were very pleased with Michael's work. And will call on him again in the future should the need arise. (See More)
3/30/2013
 
Called Aiello and got same day service. Plumber arrived on time, used shoe coverings to keep my floors clean, and did a good job on the drain repair. (See More)
3/11/2013
 
Service Tech was great and was very determined to solve the problem which he did. Only concern was there was a "difficulty charge" added on at the end of the appointment. (See More)
2/22/2013
 
Excellent, highly professional service. (See More)
2/12/2013
 
Michael R. was professional, courteous, fast and thorough. He quickly identified the problem, explained how he would fix it and went right to work. Great job! (See More)
2/10/2013
 
Michael R. was a TOP-NOTCH technician and 100% professional all the way. I never saw anyone work as methodically, yet be so relaxed and congenial! (See More)
1/23/2013
 
Much Thanks to Michael R. of Aiello Home Services for showing up first thing Monday Morning, explaining the repair to my main sewer pipe in basement ( letting me watch from a safe distance while he 'snapped' the bad section of pipe out of the line and fixing it all- within an hour & a half for a SUPER fair price. VERY personable and I plan to always use Aiello's for everything in the future! (See More)
1/21/2013
 
Mike was great! Courteous, friendly and extremely knowledgable. (See More)
1/11/2013
 
Enter your comments here. (See More)
12/22/2012
 
The problem was not fixed. We where charged around $400 for tightening the toilet, however the leak continued. After looking ourselves around the house we discovered that the leak was coming from the laundry and not from the toilet as we were told. In summary, the problem was mot investigated thoroughly enough and the leak was not located correctly. (See More)
12/19/2012
 
My specialist Michael R was very professional and he did a great job. But the price they charge me to snake a drain was ridiculous. As a home improvenment contractor i can not comprehend how they come up with these prices, almost $288 and change to snake a drain wow thats crazy . and I will not be calling them again. (See More)
12/15/2012
 
Technician was knowledgeable and no question solved the problem. On the negative side....it was very expensive. For about 3.5 hours work the bill was $800. $228/hour. I'd have mixed emotions about recommending you or for that matter using you again. True you were competent and solved the problem but $228/hour? (See More)
12/13/2012
 
Great service but at a price. When comparing with comparable services with friends and relatives their comments, paraphrased, were that we spent too much. (See More)
12/09/2012
 
Aiello was impressive with the fast response time on the weekend. Michael, the technician did a great job with fixing my problem. He was fast, knowledgeable, courteous and clean. He definitely gave 5 star service and would not hesitate to call again. (See More)
12/09/2012
 
Aiello was impressive with the fast response time on the weekend. Michael, the technician did a great job with fixing my problem. He was fast, knowledgeable, courteous and clean. He definitely gave 5 star service and would not hesitate to call again. (See More)
12/09/2012
 
Michael R. arrived right on schedule and installed a new water heater in a very short time. Excellent service and very professional. (See More)
12/08/2012
 
pricing is a bit high compared to fees of local plumbers. however, convenience of same day service was worth the extra money. (See More)
11/29/2012
 
After diagnosing the leaking faucet, the recommended work was way to expensive. I guess the same day service is built into the price and our leak was not an emergency so we declined. Since our leak is not an emergency we will have the work done at a more reasonable price. I rated #6 a 1 but it should really be Not Applicable because we didn't have any work performed. (See More)
11/28/2012
 
Great timing to come out the same day I called, however VERY EXPENSIVE. I'm okay with the $50 fee to come into my house for 10 minutes but the diagnostic price just to see and estimate on what it could be was outrageous! (See More)
11/23/2012
 

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