Peter C. Reviews

Nate McClellan
Peter C.
Service Technician
44 years Experience
* Total number of reviews and star-ratings are based on data collected during the time period Aiello Home Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.
QUICK AND KNOWLEDGEABLE. FRIENDLY. NOT PUSHY. PLEASURE TO DEAL WITH. (See More)
4/09/2019
 
Very professional. The service team contacted me immediately, gathered the information needed, fully explained any service related charges, arranged for a technician to come out within an hour, and contacted me to advise that the technician was in route. The technician Peter, identified and resolved my water in the basement issue. I would highly recommend Aiello and I plan to use them for future home services. (See More)
12/31/2018
 
Completely satisfied with work done by Peter C. He kept me informed completed work in a timely manner (See More)
12/21/2018
 
Yes, this is the second time I have used their plumbing services, both technicians were professional, courteous and offered a through explanation of the repairs and costs. Also respectful of my home's wood floors and carpet wearing plastic boot coverings and cleanup. And they do show up in a timely manner with all the necessary equipment. Thanks Aiello. 5 stars !! (See More)
11/30/2018
 
(no comment) (See More)
11/29/2018
 
I was embarrassed. Pete came to my home, checked my sewer line, and found that the problem I had initially complained about had disappeared. He did take the time to come to my home, open up the drain pipe, and check it but did not charge me at all. if the problem does reappear, I will definitely call you again. (See More)
11/27/2018
 
(no comment) (See More)
8/31/2018
 
(no comment) (See More)
8/31/2018
 
In May I had a problem with my toilet flushing by itself . Didn’t know why but Peter Coco from Aiello came and adjusted the toilet and now it’s working correctly. He did bring another problem to my attention which I need him to come back for and Im thankful for that. Peter was knowledgeable and professional and I look forward to him solving my other problem. (See More)
6/22/2018
 
My daughter moved into her new home and she needed to have two toilets installed as well as some other plumbing done. I remember seeing the ad on tv for Aiello Home Service and gave them a call. Crystal was awesome. She said she could have someone there in just a few hours. Peter showed up and took care of everthing for us. He was very pleasant and very professional and did an awesome job! The only thing I can complain about is the price because it was a little higher than normal. But I quess that is because you are paying for same day service. I highly recommend Aiello. Thank you for a great job! (See More)
6/19/2018
 
Peter came to our house and quickly took the junk out and put a New water tank in. Professional service really nice gentleman. Thanks Aiello. (See More)
4/19/2018
 
Even though I think Arielle is quite expensive, the service that is given is excellent. The servicemen are all very knowledgeable in what they do. When you have a repair done you have peace of mind the the work is done correctly. I thank you for that. (See More)
1/19/2018
 
Overall it went well minus- I have no idea if I paid a good price. Which means i didnt call around. No free estimates from all plummers I called. Pete the tech was thorough and professional. (See More)
12/10/2017
 
(See More)
10/06/2017
 
I was very satisfied with the work completed. (See More)
10/01/2017
 
I want to share a positive experience about Aiello Home Services. (See More)
9/21/2017
 
Our experiences with Aiello Home Services have always been great. They are prompt, qualified, and very professional. They take the time to ensure you understand the issues and what their solutions are going to be. We are totally satisfied with Aiello Home Services. (See More)
9/19/2017
 
I had a small problem with the kitchen sink. Understanding that it's better to let a professional deal with repairs, I called Aiello's, with whom I've always been satisfied. Peter arrived, took care of everything and, once again, left me very satisfied with Aiello's capabilities and professionalism. (See More)
8/28/2017
 
The best plumbing service we have ever used. (See More)
8/26/2017
 
My husband and I were very pleased with the service we received from Mr. Coco and his assistants. They were efficient, neat and finished the job in a timely manner and were very courteous, and explained the work they would be doing in a understandable way. We were also impressed by the friendliness of your office staff and the quick response, and the call received letting us know when Mr. Coco would arrive. We will plan to call on you in the future. (See More)
8/26/2017
 
Everything went well. Pete installed a new toilet. And Mike determined air conditioning unit has a leak and will not hold. Will have fixed early next spring. (See More)
7/25/2017
 
My recent experience with Aiello was a positive one. Crystal was able to set up an appointment for a convenient time and was pleasant on the phone. Peter was efficient in fixing my problems. I would definitely call them again. (See More)
5/25/2017
 
the workmanship is fantastic; I always hire the best which is Aiello. The plumber explained my options and he went out of his way to accommodate my situation; (lowe's gave me a sink that was cracked and broken) time was important to complete the work and he came through with flying colors. thank you for the great employees you hire; always great service and always reliable (See More)
5/20/2017
 
Top notch experience. These guys got me in on short notice and really did a great job start to finish. Highly recommended! (See More)
5/06/2017
 
(no comment) (See More)
4/26/2017
 
My service man Pete was really very professional. He came to the house, went into the bathroom a d I.mediately started work. In a matter of minutes he found the problem and fixed it. He then went into the second bathroom and fixed that problem. He gave me the price before he started the work, had me sign approval before he started the work. In all, he was here less than one hour and had the work completed. He was very polite and clean.wiped his feet coming I to the house and wiped everything clean when finished. I am very pleased with Peter and would recommend him for any work. (See More)
4/10/2017
 
We recently had a problem with our sump pump that required immediate attention. I had seen ads for Aiello and decided to give them a try. I spoke with Brittany G. who understood our needs and was quite helpful and efficient in getting the necessary information. The technician that came to our house, Peter C, was courteous, knowledgeable, efficient and thorough in his understanding and remedying the situation. We are very pleased with the people we interacted with and the work that was performed. (See More)
4/03/2017
 
The best service ever. Pete was friendly and solved a problem quickly and let me know what was happening through the whole pump replacement. Brittany was very courteous on the phone and let me know exactly when Pete was arriving. I highly recommend this team. (See More)
3/29/2017
 
Terrible experience. Major water issue from my 2nd floor bathroom. They came out, cut a hole in my ceiling, ran the bathtub and toilet, couldn't find the leak and asked for $300. (See More)
3/29/2017
 
Great and prompt service. Plumbing can be so complex, especially under the kitchen sink.. after discussing various options as to how to approach the problem we came to the agreement that drilling holes wasn't necessary, but the fix was quite unique and suggested to me by a friend.. end result was a success (See More)
3/02/2017
 
I didn't have any water in my house so I called Aiello. Peter C. came out and determined that I need a new well pump. He called and within a short time another employee of yours brought the new pump out. Now everything is fixed. This is the first time I have called you. My parents also had the same person come to their house for the first time last winter. Both myself as well as my parents will have your services again. (See More)
2/21/2017
 
The technicians from this company are the most competent and courteous professionals that I have employed. (See More)
1/29/2017
 
The Aiello Plumbing and heating service is friendly and prompt and have answered all my plumbing needs. I will call them for all plumbing issues that I encounter. (See More)
1/29/2017
 
Everyone couldn't be nicer. I was give a time between 2-6pm. I was called at 1:55 to alert me that the technician/plumber was on the way. That was great. Pete the plumber couldn't have been more helpful. Great over all experience from all the folks I talked to at Aiello. (See More)
1/24/2017
 
There was not any diagnosis needed. I had already taken out the faucet and has a new faucet and needed to be installed. I was given an estimate for installing faucet $825 plus tax? Thus is rip off price. So I had to pay $49 for diagnosis fees. (See More)
1/14/2017
 
This most recent use of Aiello was to do some basic plumbing at my daughter's new (older) house. It included installing 2 new outdoor faucets and installing a new faucet in the kitchen sink. Work was done in a timely matter and the technician explained everything as he went along. Aiello's biggest assets are, my opinion, is their availability and dependability. Conversely, their biggest drawback is their cost. They are very expensive. But to get competitive quotes from other plumbers is time consuming and difficult to schedule. (See More)
1/12/2017
 
Nice guy Good job (See More)
8/29/2016
 
First phone contact was positive and professional, appointment scheduled promptly with subsequent confirmation phone calls and e-mail, technician(Pete) arrived on time, was thorough, highly experienced and polite. Very positive experience. (See More)
8/08/2016
 
I had a second floor bathroom water pipe leak that stained the first floor c living room ceiling. I called Aiello and describe my issue. Aiello office representatives were courteous and knowledgeable. Their plumber came within the promised time frame the next day after a notification call. Their plumber was courteous and knew where and what the pipe leak problem was and how to fix it. He even took extra time to ensure the water system worked with not problems. He did very good professional work. I would call them again and recommend them. (See More)
7/20/2016
 
Mr. C. did a really good job repairing the damage to a main pipe in an upstairs bathroom. It was not a simple job and required a good bit of skill, which he had in abundance! He also cleaned up everything in the work area when he was finished. I'll have him back to do more plumbing work (It's an old house with old pipes!) as soon as I can afford it. Aiello is good...but not cheap. (See More)
7/02/2016
 
My 1st experience with Aiello was very good, your technician Pete was very professional and he explained a few options to me relating to my Hot Water Heater. Due to the age (14 years) and condition and corrosion it was best to replace the whole WH. Pete arrived at 9am and was completed by noon. We had hot water by 1:30 and were able to use the showers again I would definitely recommend your company to friends and neighbors. You are actually coming out to look at my AC this week as well (See More)
5/31/2016
 
My 1st experience with Aiello was great, they were professional on the phone when scheduling an appointment at 11am - 3pm. They also asked if there was an earlier time could they call. Of course I said yes since we didn't have any hot water. I was contacted in the morning around 8:30am and said that they could have a technician there by 9am. When Pete arrived at my home he was very professional and introduced himself and shook my hand. I then brought him down to the basement. After troubleshooting the water heater, it was determined that it need to be replaced after 14 years. Pete called into the office and arranged for the equipment to be delivered while he went ahead and drained the WH. I left him alone at that point. When I checked on him around noon he was just finishing up and by 1:30pm we had hot showers! Awesome experience and would definitely use and recommend them again (See More)
5/19/2016
 
Terrific service all around. Aiello call center called to remind me of and schedule their free annual update. They gave me a half hour arrival time rather than a 4-6 hour window as most delivery/service appointments do, and they called the afternoon before to re-confirm. Service rep, Peter, showed up on time. He was courteous, even friendly, knowledgeable, thorough and helpful. He recommended an additional service based on my questions to him, called the office and scheduled them on the spot for me. Excellent service. (See More)
5/01/2016
 
The gentleman was friendly and very professional. He had what I needed, and did what was needed... plus a little extra! I rely on Aiello for all my electrical and plumbing needs. (See More)
2/24/2016
 
Well, this could not have been easier. Called to request a plumber for a clogged toliet, Paula answered & was extremely pleasant. She helped me schedule an appointment. I was called when technician was on the way - which I think is wonderful customer service. The plumber, Peter C. arrived on time, and put on those paper shoe covers to avoid tracking snow/water into my house (much appreciated!). He provided a quote before work began, which I approved. He was professional, quick & efficient. He was done within 20 minutes and did not leave a mess. I am so pleased with the staff at Aiello Home Services, I would (and will) highly recommend them to everyone. (See More)
2/10/2016
 
Aiello is the only service company we would call to take care of any problem based upon past performance (See More)
1/07/2016
 
As always Aiello was there when we needed them. A year ago we were recomended to Aiello by a friend and have been happy ever since and today was no exception. Peter Coco arrived early and a true gentlemen as well as the ladies in the office with all there help, Judy & I want to thank Aiello once again (See More)
1/06/2016
 
Service specialist Peter C. arrived promptly and assessed the needs for replacing our 50 year old toilet and an angle stop. Additionally, Peter resolved a problem with the location of a shut-off valve. Peter completed the service expeditiously and effectively, answered my questions clearly, and completed the repair in a reasonable time. Peter was congenial and professional as he provided our services. (See More)
1/05/2016
 
Had the bathtub shower fix, the pull plug was rotted, Aiello replaced it. I always use Aiello (for over 15 years), you pay more but in my experience, you get what you pay for. I paid lower prices with plumbers in the past and most of the time, they have to come out 2x-3x to get it right. (See More)
1/04/2016
 
Do appreciate the senior discount! Plumbing work is very expensive, but necessary. Thank you again. (See More)
12/19/2015
 
Orian and Peter were easy to work with. Orian got me the best appointment right away. Peter explained each step as he went along. The job was more than he expected at first, but made me feel comfortable in knowing that all would be fixed. And it was! Peter cleaned up the mess, even in the basement. I will call Aiello again if need be. (See More)
12/18/2015
 
The men were on time, found the problem and fixed it, explaining each step to me, The fee seems a little high, but the timeliness and quality of service was worth it. (See More)
9/24/2015
 
We were extremely impressed with Matt (and his apprentice, sorry I can't remember his name); Pete and Cindy. They are highly professional, friendly, informative, helpful and provide great service. We are so happy we have become a part of the Aiello Home Services family. (See More)
8/22/2015
 
Pete has helped me with several plumbling issues and is always great. Pam was very helpful over the phone in regards to setting up a time that was convenient for me. Thanks. (See More)
1/07/2015
 
Pete Coco has been to my home several times over the last 2 years. He is very professional and personable. He is very knowledgeable and solved my problems in a relatively short period of time. I trust him and Aiello Home Services to solve my plumbing problems - thank you! (See More)
12/30/2014
 
I appreciate that Aiello Home Services responds to my calls for assistance in a short period of time and the tech arrives when scheduled - thank-you (See More)
12/30/2014
 
Serena, was helpful in being able to schedule a tech for me ASAP. She then notified us as to when he will arrive. Peter recognized the problem quickly, gave us a quote I could live with and proceeded to complete the repair. Peter and I found we have something in common as we both rescued boxer dogs. (See More)
8/23/2014
 
The gentleman who came to the house was courteous, and explained the situation well. He worked quickly and efficiently. The experience was a very good one. (See More)
8/14/2014
 
Our bathroom sink was slow and did not respond to Drano or taking the trap out to clean it, so I called the professionals at Aiello. I was surprised to get a pro out to the house within 2 hours. The snake he used did the job very well, and I was surprised and pleased at how quickly the sink now drains. Many thanks. Dave Frost (See More)
8/13/2014
 
Our bathroom sink was slow and did not respond to Drano or taking the trap out to clean it, so I called the professionals at Aiello. I was surprised to get a pro out to the house within 2 hours. The snake he used did the job very well, and I was surprised and pleased at how quickly the sink now drains. Many thanks. Dave Frost (See More)
8/13/2014
 
I needed a hot water heater and it was friday. I called Aiello,based on my daughters recommendation. I was delighted when I was told someone would be here within the hour. Peter C arrived and removed the old one and installed a new one. Within a few hours everything was completed. Peter, I must say was professional, helpful, and patient with all the questions I had. He did a wonderful job and I was so thrilled and relieved to have hot water again. Thanks again Aiello and Peter. Great job (See More)
8/11/2014
 
Pete arrived sooner than expected. What a delight. My hot water heater died and I needed a new one. He was informative, thorough in replacing and explaining what to do . Very , very happy with the service. My daughter has used Aiello and recommended. I'm glad I took her advice. (See More)
8/08/2014
 
OMG. Pete was a life saver. Hot water heater died and I needed a new one. The response was fast and he was very through. very impressed with the service I received. Highly recommend Aiello to anyone. (See More)
8/08/2014
 
Great customer service (See More)
7/27/2014
 
We needed some help with some plumbing issues and since we have used Aiello in the past I gave them a call. Pete arrived on time and replaced our old kitchen faucet and installed some new valves and other piping. It was a bit more intailed that we first thought but he did a nice neat job and was polite as usual. It cost a bit more than we thought but it's nice to have everything working correctly and not have the leaks and other problems anymore. (See More)
7/15/2014
 
Peter C did a great job. was courteous,answered all questions. (See More)
7/15/2014
 
Peter Coco showed up today and very quickly assessed the situation. He was very knowledgeable and professional. Within moments Aiello Plumbing had the replacement parts on their way, and Peter completed the job in a very reasonable time period. His work was clean and meticulous and I would highly recommend Aiello and Pete to anyone with well related issues. Thank you Aiello!.....John Beaulieu, Portland CT (See More)
7/07/2014
 
Pete Coco is the best! He always gets here as fast as he can, is very thorough and explains all costs and procedures needed to be done. I always ask for him to come back when I need plumbing help. (See More)
6/08/2014
 
no comment. (See More)
5/24/2014
 
Way overpriced. I paid $300 for a 10 min replacement of a $40 part. Prices quoted to replace outside faucets were equally as offensive. (See More)
5/22/2014
 
Peter was a great service man. Explained what the problem was. He also told me he would not snake the pipe because he new it had to be replaced. Cleaned up his mess and was very professional. I would recommend Aiello to all my friends. (See More)
5/08/2014
 
Our service professional was very knowledgable about what our problem was and fixed it promptly. However, there remained a strong odor of cigarettes during and after his presence. Thank you for your service but yuk for the smell! (See More)
4/02/2014
 
Peter C handled our plumbing problem yesterday 8/21/13 very professionally and with enthusiasm, and in spite of my adding my entire list of plumbing pet-peeves, he took charge of each of them and all are now completely resolved. He was the best plumber I've ever met and commend him to you. Your staff is generally of the highest quality, but the last fellow was not up to your usual quality: Peter C more than made up for that failing. (See More)
8/22/2013
 
We've been very pleased with Aiello Home Services and have used them for plumbing, and AC and our furnace maintenance for a few years now. I was most particularly impressed by Peter C of their plumbing staff during a visit to fix a persistent leak. He was extremely professional, dug right into that project, while I added another (which he fixed with simple advice), a very complex filtration project that no other plumber had ever been willing to undertake, and two minor fixes that have bugged me for years. He was quick, efficient, and extremely knowledgeable. Not all technicians are on his level and I'll request him in the future! Many thx! (See More)
8/21/2013
 
I share my positive experience about service and quality with friends and colleagues but I do also mention that the prices may be higher than expected. (See More)
1/30/2013
 
I called at approximately 9:30 am and was told someone would arrive between 12:00 and 4:00. Around 10:00 I was called back to say a technician would arrive within the hour. Since we had a frozen heating pipe, I was very pleased. Pete arrived about 10:30, thawed the pipe and made the repair. Pete was professional, courteous and made a suggestion for long term resolution which we have scheduled for this week. (See More)
1/28/2013
 
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