Sarah B.
Office Staff
1 years Experience
1 years Experience
* Total number of reviews and star-ratings are based on
data collected during the time period Aiello Home Services has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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We've had Aiello come and service our AC, hot water heater and furnace for about 5 years now. We got their information from the stickers left on those appliances from the previous owners. They've always been punctual, the work done well and everyone we've interacted with for both emergency fixes and regular maintenance has been very polite and nice. (See More)
10/05/2018 |
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(no comment) (See More)
8/01/2018 |
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You guys have always been fair, e,xcellent work. (See More)
6/26/2018 |
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I have used Aiello over the last 20 years and now for my final heating and air conditioning review for the sale of my home. They are terrific. Great service and always knowledgeable staff. (See More)
6/26/2018 |
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Called Aiello at 10am and my water heater was installed by1:15. Excellent customer service and installation. Nick was very professional and competent. From my call for service the installation and the timeline I could not have received better treatment.
I would use again and recommend to others.
Thanks (See More)
5/23/2018 |
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Ray is an excellent communicator. This is the second year he has service our A/C. He explained everything in detail as to what had to be done and what other things that needed to be done. It was a pleasure having him doing the service. Great worker. (See More)
4/23/2018 |
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Great electrician and lots of attention to detail (See More)
2/11/2018 |
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With Sarah’s help, contacted supervisor Ray as our Bosch boiler stopped working in the late afternoon of Jan 11, 2018. After discussing with Ray about problem, he found what the problem is and arranged Jason, technician in his team to come to our home 12:15 pm the next day (in short time) and Jason did professional job to replace our old ‘low water cut off control’ by new RB 122-E low water cut off control.
I watched Jason’s professional work. Now our Bosch boiler works well and it helped to cope with very cold weather of Jan 13 and 14.
Even Jason promised A/S if any problem arise in this repairing work.
I believe that Jason and Ray have shown customer centered heart and
high level of technical work matching
the name of Aiello. I thank you for your work. Howard (See More)
1/20/2018 |
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He was fast clean courteous and efficient. Service was great gas furnace working perfect. (See More)
12/18/2017 |
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(no comment) (See More)
12/18/2017 |
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The service was friendly and great. Aaron explain everything that had to be done and fixed the problems. We where very happy with both Aiello and Aaron. We will use both from now on. Thank you. (See More)
12/15/2017 |
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Both technicians were knowledgeable, friendly, courteous and focused on the work they were doing. They were familiar with my condo's electrical system and explained exactly what they observed and how they would attend to my specific concerns. It was no problem for one man to climb into the tight-fitting attic area - now very cold! - and complete his end of the installation. I would recommend these two very well-trained and professional tradesmen to others who are looking for high quality electrical work to be done in their homes. My conversations with the manager also suggests the high standards
and expectations of the Aiello plumbing and heating business. (See More)
12/13/2017 |
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Michael R was very efficient, professional, and knowledgeable. Service and products are well worth the expense for the quality. Always providing service beyond my expectations. Guarantees are an added bonus. (See More)
11/26/2017 |
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Bill L. Was very professional, thorough and explained everything so i could undrrstand. He is very personable and has the right temperment and attitude for providing customer services. Thank you Bill. (See More)
11/09/2017 |
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I had an appointment for my yearly furnace check-up. Bill L. arrived on time. He was polite, personable, and professional. He explained everything thoroughly. I have been dealing with Aiello for many years and have always been pleased with them. (See More)
11/01/2017 |
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My technician was Bill Lusty. He was very professional and knowledgeable. He explained to me his diagnostic plan as well as some great information about how my system worked. He was able to determine my issue and explained my options for repair. I would definitely recommend him to friends and family. (See More)
10/23/2017 |
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Aiello is a good reliable company for all your home maintenance needs. Plumbing costs a bit high, but thorough work. Heating maintenance is competitively priced and good service provided. (See More)
10/16/2017 |
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Was knowledgeable finished in timely matter (See More)
9/29/2017 |
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My experience was excellent. Mike was great! Explained everything and had the job completed in no time. He even offered to help bring in my delivered 60 pounds of dog food on his way out! I am glad I went with Aiello! (See More)
9/28/2017 |
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(no comment) (See More)
9/28/2017 |
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I want to share a positive experience about Aiello Home Services. (See More)
9/21/2017 |
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Excellent (See More)
8/24/2017 |
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I believe my husband already sent in his comments. The technicians arrived on schedule, appeared to be thorough with their examinations of everything, made sound recommendations and provided us with detailed reports. (See More)
8/18/2017 |
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Our Service Technician (Nick) was very professional, pleasant and efficient However, we were dumbfounded by the cost of the quote; it was so ridiculously high and totally out in left field, we laughed and said no thanks. We found another company for less than 1/4 of their estimate. (See More)
8/11/2017 |
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While their staff was very courteous and professional, the price was absolutely outrageous! $1000 to replace a shower valve, crazy!! For $30 in parts plus the new shower valve and a couple of hours I did it myself. Probably would not call them for any repairs in the future, too expensive! (See More)
8/02/2017 |
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Everything went well. Pete installed a new toilet. And Mike determined air conditioning unit has a leak and will not hold. Will have fixed early next spring. (See More)
7/25/2017 |
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Job was quoted , fixed in a timely manner. Matt even cleaned up after the job. Would call again and request Matt if I had another plubming problem . (See More)
7/19/2017 |
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Very pleased with the service. Very timely and efficient. (See More)
7/08/2017 |
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Michael arrived 7 am sharp and diagnosed the problem right away. He worked very fast and got everything back working. We are very satisfied with his efficiency. (See More)
7/03/2017 |
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(See More)
7/03/2017 |
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Service and staff are excellent but Aiello is expensive which is why I said "8" for recommending to someone. Would recommend but also say Aiello is expensive. (See More)
6/02/2017 |
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I've had wonderful experience with Aiello heating & ac AND plumbers. Your teams are always respectful, clean-up after their work is complete and answer any and all my questions about the problems and solutions.
Plumber, Don Curley, is super.
I've paid lots for services over the years. I'm ready for a favorite customer discount. Ha! Wishful thinking.
Betty (See More)
6/01/2017 |
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Airlock came to do my annual air conditioner check. The serviceman arrived within the allotted time span. He was friendly and courteous. Besides the usual checkup, he also found a problem with my humidifier and fixed it. I was very pleased with my service experience. (See More)
5/04/2017 |
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Our air conditioning system was thoroughly checked and cleaned.....including the winter shelter the mice had set up in the outside unit! (See More)
4/24/2017 |
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Friendly service however way overpriced! (See More)
4/04/2017 |
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A number of years ago we called Aiello to come over for an issue we had in our home. The work was excellent and we signed on for their home service. Since that time Aiello has taken care of all our home heating, electrical and plumbing needs. The staff coming out to the house is better than 5 stars. We have many dogs including three Irish Wolfhounds and the Aiello Team is accepting of them. We recommend Aiello to anyone looking for home services. (See More)
3/09/2017 |
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(no comment) (See More)
2/15/2017 |
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Carmelo was very quick in finding our problem and suggested how to fix it. My wife and I were very impressed as to his quick progress on resolving our problem. We have always been very satisfied with the quick response from Aiello Home Services and have given their name out to many of our friends. (See More)
8/11/2016 |
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Clay was very professional and efficient. (See More)
8/10/2016 |
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While the rep was courteous and informative, the company is money hungry and greedy. Every other HVAC company I called would give a free quote for service, but they wanted to charge $70 just to give a quote! Too bad, Aiello. There are competitors out there and you are not a monopoly! (See More)
7/13/2016 |
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It was a great experience having plumbing, electric and heating experts looking over the house. The monthly fee of 20 is well worth the peace of mind. My husband passed away recently I have to make sure I am able to take care of this house. (See More)
4/01/2016 |
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The gentleman was friendly and very professional. He had what I needed, and did what was needed... plus a little extra! I rely on Aiello for all my electrical and plumbing needs. (See More)
2/24/2016 |
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Great job- very open with diagnosis and troubleshooting process. VERY knowledgable. (See More)
2/06/2016 |
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KEN B. SERVICED MY THREE FURNACES QUICKLY AND EXPERTLY. IN ADDITION HE HELPED MUFFLE A VIBRATION NOISE FROM MY WATER HEATER, HE WAS EASYGOING AND LIKEABLE. I WOULD HAVE HIM SERVICE MY EQUIPMENT ANYTIME. (See More)
12/11/2015 |
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I was very pleased with Electrician Matt R. and his excellent work in resolving our problem. (See More)
8/30/2015 |
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The representative I had was awesome! She knew exactly what I was describing and who was available and kept me in the loop while she worked the issue to fey me someone right away! She did! He was on tine, even early!! Excellent electrician! Did everything in an efficient, clean quick way. Even suggested an additional thing we could do. Minor thing. I'm impressed by this Representative and her electrical technician!!! I gave another job for Mark to do this coming week. I love Aiello!!! And their people!! (See More)
7/19/2015 |
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Mark arrived in great tine!! Mark was and is always a professional, knowledgeable, and helpful electrician!! He is extremely neat and efficient in his work. He looked over my situation and suggested sone things and saw an area where he could improve my situation as well as fix the problem. He resolved my issue quickly, cleanly, professionally and let me inspect it and try it out. Very personable, understanding and technically great! I'd have Mark do work fit me anytime. I trust him, his knowledge, his work, and his suggestions. Domenick Botto (See More)
7/17/2015 |
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I thought it was a great idea to send a picture of the tech the day before he came. It never happened. Also for the charge he should have changed the filter. (See More)
6/13/2015 |
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There were no issues associated with the condition of, or need for repair to our
furnace. Therefore no suggestions were necessary. (See More)
4/23/2015 |
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Everything was wonderful. The appointment process was pleasant and very helpful. Joe arrived on time, was very neat and made it a point to keep us informed as his work on spring review of our furnace continued. As usual, highly professional event. (See More)
4/22/2015 |
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