Mark M.
Service Technician
5 years Experience
5 years Experience
* Total number of reviews and star-ratings are based on
data collected during the time period Aiello Home Services has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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Great service. (See More)
4/27/2018 |
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I had a AC and Furnace replaced. A 5 man crew came in very professionally and did a fast, quality replacement in 5 hours. A+++ service. (See More)
4/27/2018 |
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the service as always is the best!! Prompt, knowledgeable and courteous!!!! Can't say enough about how great the service is! (See More)
10/10/2017 |
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As always, Mike, Matt, and Mark performed services professionally and gave advice about our heating, plumbing, and electrical systems. Mike installed a surge suppressor and Matt a new bathroom faucet. We have confidence and trust in Aiello's services. (See More)
10/05/2017 |
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Aaron was great, responsive, and answered all my questions. (See More)
9/27/2017 |
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Really great experience. Aaron was really friendly and professional. Gave me great feedback about my system and was 100% worth it. (See More)
9/26/2017 |
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Mark M. the HVAC Tech was excellent - polite and professional. However, I was blown away by the pre set price to repair a small gas leak. Much too expensive. (See More)
9/13/2017 |
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Extremely happy with the work these guys did. All around great experience (See More)
3/30/2017 |
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Excellent professional job from start to finish (See More)
6/08/2016 |
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Mark Murillo did a superb job of checking my a/c. He was very professional and throrough, answers all of my questions, and provided excellent information regarding maintenance and repair. He was patient and cordial. (See More)
5/10/2016 |
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Mark & Zeke were very courteous & efficient technicians.. They were meticulous throughout the entire process. (See More)
4/30/2016 |
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Wow! Five service men arrived and went thru my home with a fine toothed comb. Very professional and friendly. Explained everything. Great Job Aiello! (See More)
4/18/2016 |
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I have always been completely satisfied with Aiello services. (See More)
4/08/2016 |
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Mark Murillo & team ***** knowledgable, professional, personable & determined to do the best job possible!!!!! (See More)
4/08/2016 |
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Today Mark and Zeke provided a maintenance checkup on my furnace/hot water unit. Both were professional, personable, neat and competent. I'm very pleased with the work they did and how they weren't interrupted with phone calls. Great service ... thank you! (See More)
3/23/2016 |
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I am very happy with the services provided by employees of Aiello. Beginning with Tom S., the service technician who came to our house for an emergency fix to our old boiler (on a Satuday evening), to Tim L., the sales rep who explained our options for a new system, and to Mark M. and his team for the expert installation. Everyone showed professionalism and a willingness to explain how the new system will help us save energy and dollars. (See More)
3/21/2016 |
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I am very happy with the professionalism shown by the employees of Aiello, with whom we worked to replace our aging boiler. The technician who responded to our emergency service call on a Saturday evening was able to find the problem with our old boiler and get it running on a night when we had record low temperatures. He explained the issues with the aging system and recommended that we speak with one of their replacement specialists, which we did the following week. This specialist also thoroughly examined our existing system and recommended the same replacement system that the technician had mentioned. We were able to get the new system installed within a couple of days after signing a contract and loan agreement. The installation team was also very professional, courteous, and left the basement area clean. (See More)
3/21/2016 |
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I was amazed at the outstanding service I received! (See More)
2/29/2016 |
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Courteous, careful, personable, helpful; this describes the outstanding service I received when Aiello completed the installation of my air conditioning. (See More)
2/16/2016 |
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I had my boiler replaced today. Mark and his team were excellent! They were very friendly from the start and incredibly helpful in teaching me what I needed to know about the new unit. They explained all of my options before doing anything and left my house just as clean as when they arrived. Outstanding job by the team! (See More)
1/21/2016 |
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Continue to have great service from Aiello. They are on time, do what they say and do a great job. Had Stephen S out to fix our thermostats and he was fast, thorough and helped me make the best choices for repair/replacement. (See More)
10/29/2015 |
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Looked for established Home Services provider and took a chance with Aiello. Certainly made the right choice. Decided to replace gas boiler and HW heater with combo unit. Was 50 yrs.old. Outstanding from start to finish. Initially, thought pricey but the installation team worked with precision and well worth it. Great company! (See More)
9/03/2015 |
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Mark and his team were polite and considerate. They worked hard and efficiently on a very hot day in August. They made our conversion from oil to gas a lot less stressful than it could have been. Our heating and hot water system seems to be working very well. The equipment, new plumbing, and the clean removal of the old oil tank makes our home a lot more attractive to us and to anyone who might want to buy it in the future. Aiello installed a 200 amp electrical service for us, also a fine job. I will recommend Aiello to friends and family. John Cappetta (See More)
8/20/2015 |
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Mark Murillo was very professional and we are very happy with the service he provided. (See More)
7/08/2015 |
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Work done as promised. Since it was a rainy period and work was inside and outside, workers took care to keep floors clean by putting down pads or wore booties on shoes. Questions were answered and operation of the system was explained well. (See More)
6/30/2015 |
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Tim L, Mark M, Alex F, Robert B and Robert's assistant were all helpful and respectful. Work was done as scheduled and neatly. The persons took care to keep the house clean by wearing booties, and/or putting down pads on the walkways in the house. It was a rainy time period and they kept the house clean.
All trash was removed.
Work done as planned.
Great group to work with, from sales person to the technicians. (See More)
6/29/2015 |
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Mark Murillo and his associate Zeke and the electrician Matt were FANTASTIC yesterday (June 18,2015). They worked continuously from 7:30am to about 4:30pm. They installed my new A/C & Furnace. All 3 gentleman were very friendly, polite & informative. Mark was so helpful explaining everything he did and showed me how the A/C, Furnace & Thermostat worked. I was quite impressed with Mark's professionalism and his helpers Zeke and Matt. It was a great experience. Mark also checked every vent in my condo to see if the air was working. This all started with Tim Lynch who is certainly a terrific person. Thank you Tim for getting the ball rolling. You should be very proud of Mark Murillo and Zeke and Matt. (See More)
6/20/2015 |
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Mark Murillo and his associate Zeke and the electrician Matt were FANTASTIC yesterday (June 18,2015). They worked continuously from 7:30am to about 4:30pm. They installed my new A/C & Furnace. All 3 gentleman were very friendly, polite & informative. Mark was so helpful explaining everything he did and showed me how the A/C, Furnace & Thermostat worked. I was quite impressed with Mark's professionalism and his helpers Zeke and Matt. It was a great experience. Mark also checked every vent in my condo to see if the air was working. This all started with Tim Lynch who is certainly a terrific person. Thank you Tim for getting the ball rolling. You should be very proud of Mark Murillo and Zeke and Matt. (See More)
6/19/2015 |
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all this guys did an wonderful job, worked together very well, they were outstanding while doing there work (See More)
6/08/2015 |
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Mark Murillo was very polite and professional. The installation was quick and no mess was left behind. Highly recommend. (See More)
6/06/2015 |
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Our air conditioning/heat system was broken. We needed to have the whole system replaced. Aiello worked with us to find the right solution and was able to complete the service within just a few days of coming to inspect the situation. (They basically just had to wait for the right parts to come in). Technician/Service Specialist, Mark Murillo and his partner Alex, along with the rest of the service team, were all very polite and respectful. They worked efficiently and were very willing to take the time to answer any questions I may have had. More importantly, I'll be able to sleep during hot and humid nights again! The service was excellent and so is having reliable heating/cooling in the house again. (See More)
6/05/2015 |
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The service/technician team was very polite, respectful and professional. (See More)
6/05/2015 |
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We were satisfied with Aiello's service every time we used them. Thank you Aiello. (See More)
5/24/2015 |
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Mark and his associate showed up in time to start the service. They were able to complete the project within the time frame estimated by the sales representative in a professional and courteous manner. Mark was able to show us how to handle the after service matters nicely. We were satisfied with their service. (See More)
5/22/2015 |
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I couldn't be any happier with the work that the Aiello team did. It was a pleasure dealing with everyone involved from initial sale to the completion of the installation. Thanks to All. (See More)
4/14/2015 |
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Entire team was excellent (again) for us during a recent furnace and AC replacement. Major project was done efficiently and professionally! Great work by everyone! (See More)
1/10/2015 |
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