Destiny C.
Office Staff
* Total number of reviews and star-ratings are based on
data collected during the time period Aiello Home Services has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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Rocco C, the plumbing expert who was sent by Aiello Home Services to repair a leaking pipe was thoroughly professional, very knowledgeable and completed the repair perfectly. He also recommended the replacement of the very old main shut off valve in the basement which gives me an easier and more reliable way to shut off all incoming water. Rocco is an excellent technician. (See More)
9/05/2018 |
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Ryan was amazing I really can’t say anything about the other to the girl I never met and the other gentleman I didn’t like it all he didn’t do what he came for but Ryan was amazing thank you (See More)
8/09/2018 |
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Ease to make appointment, technician was knowledgeable and courteous! (See More)
6/29/2018 |
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Great timely service on a super hot day when our AC went on the fritz (See More)
6/19/2018 |
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Great timely service on a super hot day when our AC went on the fritz (See More)
6/19/2018 |
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Aiello came the same day as I called. I knew when they would arrive, which they did quite promptly. The service person got right to work and solved my problem. (See More)
5/26/2018 |
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Scott G. came to our home while we were having an HVAC repair and noted several issues in our basement that were not up to code. He suggested that they be repaired for safety reasons. We asked him to perform those tasks and several others, including additional lighting in the basement and a generator connection. Work was completed promptly and the site was completely clean when he left. Scott provided excellent value for the cost of his services and we are quite pleased. (See More)
5/20/2018 |
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Shawn Foley, HVAC Technician showed up as expected, greeted me with his company credentials and kept me posted with every step he took while cleaning and tuning up my central AC system. Very professional, very polite and very informative. Because of Shawn F and Destiny C I will be using Aiello Home Services for future Heating and cooling needs. LG (See More)
5/04/2018 |
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WE HAVE CONSISTENTLY RECEIVED TOP-FLIGHT PROFESSIONAL SERVICE FROM AIELLO SINCE THEY INSTALLED OUR AC SYSTEM 9 YEARS AGO. LAST MONDAY WAS NO EXCEPTION. I CALLED AT 9 TO SAY THAT THE SERVICE I THOUGHT I WAS SCHEDULED FOR THE AM WAS ACTUALLY SCHEDULED FOR THE PM. THEY IMMEDIATELY CHECKED AND RE-ROUTED A TECHNICIAN WHO STOPPED BY AT 10. JASON L. WAS TERRIFIC IN EVERY WAY. SPENT 90 MINUTES GOING OVER THE ENTIRE SYSTEM AND EXPLAINING WHY A REPLACEMENT PART WAS NECESSARY. POLITE, WELL INFORMED, THOROUGH. DESTINY C WAS A BIG HELP IN ARRANGING FOR US TO RECEIVE A RECEIPT OF THE SERVICE. OUR EMAIL WAS ACTING UP. SHE TRIED TO SEND IT TWICE TO NO AVAIL. SHE OFFERED TO TRY MY WIFE'S ACCOUNT, AND SAID "IF THIS DOESN'T WORK (IT DID) WE'LL GET IT TO YOU SOME OTHER WAY." GREAT PERSISTENCE, UP-BEAT PERSONALITY. (See More)
5/02/2018 |
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Peter came to our house and quickly took the junk out and put a New water tank in. Professional service really nice gentleman. Thanks Aiello. (See More)
4/19/2018 |
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Going forward, I do hope that the company will reconsider breaking out on the invoice the actual cost for labor and the actual cost for parts. Otherwise, it does appear the company may be double/triple/quadruple-dipping for labor.
(See More)
4/09/2018 |
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We had our annual maintenance service for our air conditioning and heat pump unit yesterday and we were exceedingly please with the service. Your service man was prompt, informative and helpful. We are very happy with Aiello and always sing your praises to friends and relatives. (See More)
4/03/2018 |
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As with previous work at my home done by Aiello, my only choice was to call you again. I am completely satisfied with the concern, friendliness, expertise I received from Scott C. My Daughter could not believe that after my initial phone call, I received a promised appointment time, a suggestion and after a few hours I had a new gas hot water heater installed. She said "unbelievable", I said Hello Aiello. (See More)
3/29/2018 |
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Bob showed up on the button and checked out everything. He was polite and knowledgeable. He knew just what was wrong and how to fix it, plus he made some updated improvements. I am so thankful to have had the repairs done so quickly and in such an efficient manner. It made my day! (See More)
3/28/2018 |
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The service is excellent but It is quite pricey. (See More)
3/22/2018 |
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Tim L, replacement specialist was fantastic & made us proud to continue to be part of the Aiello family. (See More)
3/08/2018 |
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Hello Aiello “You Saved Us”. We needed help & they were promptly out on short notice due to #NoHeat . Richard N., tech was professional, caring & knowledgeable. Diagnosed our 28yr old gas furnace. Result: R.I.P. furnace. Then Richard called the calverly Tim L., replacement specialist who braved the latest Nor’easter, 3/7/18, was here within 35mins. Tim was knowledgeable, professional, calculationed BTUs & proposed options. Bottom line: Tim L. was like family....no pressure, no games...just the fact #New gas furnace set up. We are so proud to continue to be part of the Aiello family. #QualityQualityQuality #SnowStormsDontStopThem (See More)
3/07/2018 |
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Scott C. was prompt, qualified, very helpful, very efficient, courteous, professional and had the job done well. The work area was left clean and neat. He answered all our questions. Service was excellent. Would definitely recommend. Destiny C. answered our call with efficiency and she was courteous. (See More)
3/07/2018 |
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Aiello is persistent! Our furnace burner was not firing so we called Aiello for service. After a full morning visit and an afternoon service call by the gas company, the problem was still unresolved. A second service visit the next day finally found the problem. A spider had spun a thick web in one of the air intake tubes! That was cleared and our furnace was back. Aiello's persistence in diagnosing the problem (all under the 'Initial Diagnosis' fee), saved us a lot of money by NOT replacing parts willy nilly. Our Thanks to Aiello and their service techs. (See More)
3/01/2018 |
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I am a long-time customer and this representative grueled me in a nasty voice on where I heard about Aiello!!!!!! When I was perplexed by the stupid question she acted irritated. Not too swift! (See More)
2/25/2018 |
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Wonderful service (See More)
2/18/2018 |
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I am very pleased with Aiello, quality service, fair price, Nick my service technician did a wonderful job. (See More)
2/18/2018 |
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Service was excellent and accommodated all my needs. Very professional. (See More)
2/09/2018 |
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Frozen pipe. No one from my heating company could come for 5 days. In cold weather, unheated house meant probably 30 or more places heating and hot and cold water pipes burst. Mike R, from Aiello (no relative, not even same last name) was amazing. With all those holes, it took three trips to find and repair them all, but I expected it to take more.
Aiello isn't the least expensive plumber, but they are the most professional and reliable and there when they say they'll be. I've used them for emergencies before and I'll use them again if I need someone. I can't recommend them enough. (See More)
2/08/2018 |
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Service call was excellent. She made the appt to conveniently match my schedule. (See More)
2/01/2018 |
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My bill for a 40 minute toilet repair of $438, was way, way too high! (See More)
1/03/2018 |
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Everyone was truly professional and very helpful.
Good experience. (See More)
12/29/2017 |
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Great service.
Very professional through the whole process. (See More)
12/29/2017 |
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Very professional and helpful. Appreciate her help along the way (See More)
12/29/2017 |
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(no comment) (See More)
10/28/2017 |
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Aaron was great, responsive, and answered all my questions. (See More)
9/27/2017 |
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Really great experience. Aaron was really friendly and professional. Gave me great feedback about my system and was 100% worth it. (See More)
9/26/2017 |
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Always great service, prompt and professional. (See More)
9/11/2017 |
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I had an electrical problem that needed to be addressed sooner rather than later. Customer Care was able to offer a same-day appointment. The electrician was there within an hour and a half, and fixed the issue with prompt, courteous attention. I would definitely consider hiring this team again. (See More)
8/02/2017 |
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Tom was very informative about the problem with my air conditioner. He explained how to maintain it for both summer and winter. (See More)
7/28/2017 |
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I had an excellent service with Aiello electrical work done at home. the Staff came on time and finished work in time. Very dependable service, very efficient and they adhered to high standards of excellence. (See More)
7/24/2017 |
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Matt,M helped me out with my sink. I had dropped a straw down the sink and he helped get that out also told me the pipe was starting to leak the gasket was broke and fixed that glad I called. (See More)
7/21/2017 |
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We will happily call again when we have need - very satisfied all around. We have not, however, received our mailed receipt. (See More)
7/17/2017 |
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Aaron was courteous, knowledgable and explained everything. Work was completed to my satisfaction. (See More)
7/14/2017 |
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Tom was fantastic....found what was wrong immediately and helped me on my future service. HIRE MORE LIKE TOM (See More)
7/14/2017 |
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Nick was courteous,knowledgeable and on time. He even took out old materials with him. Our electrical problem solved! Great job will call again. And thank you to Destiny ! (See More)
7/12/2017 |
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Plumber was prompt and fixed our problems quickly. "A bit pricey, but quality work. (See More)
7/02/2017 |
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