Advanced Air & Refrigeration - Our Reviews
Overall Rating
(4031 Reviews)
(964 Reviews)
(1622 Reviews)
(359 Reviews)
(426 Reviews)
(300 Reviews)
(10 Reviews)
(1 Reviews)
(75 Reviews)
(11 Reviews)
(90 Reviews)
(170 Reviews)
(1 Reviews)
(1 Reviews)
(1 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Advanced Air & Refrigeration has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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no comment Kendy C., F-Josue S. 10/07/21 |
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Angel did an excellent job again today! He was efficient and informative, making suggestions for improvements to our system without pressuring us. He was pleasant & polite. And we hope you send him next time!! Angel R. 01/11/21 |
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John resolved several issues which, along with his clarity of explanation re: how the new thermostat worked was very helpful. All of our questions were answered, John C. 12/12/20 |
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Tech was on time, very knowledgeable, and helpful. Would recommend this company. John C. 11/25/20 |
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I would like to thank Joe S. and Carlos P for the fine work they did to repair our air conditioning ducts. They showed up on time; went through the entire attic; checked all ducts and resealed all of them properly. They have restored our faith in finding a reputable company with hard working employees who take pride in their work and getting things done right the first time. Joe S. 09/08/20 |
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Had my first Maintenance check-up today on my air/heating system with Advanced Air. My technician was Angel Rios who was extremely thorough and explained in detail what checks he was performing and why. Angel was neat, polite, and informative. Z-Office. 05/12/20 |
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Critical: Value
We have had 5 air conditioning units placed by advanced air over the past year. I had always been impressed with their organization, punctuality and service. Today I was entirely disappointed. We had a mini split placed in our garage this month and today I heard a whistling coming from the garage in the area near the unit. I called the office - they offered to send someone out and confirmed via text as is their practice. When the tech arrived, he was pleasant and professional and determined that the noise was coming from a neighboring battery system and not the ac unit. He was at my home for less than 5 min. When he called the office he was instructed to charge me a $69 trip charge.
Are you kidding me!!
For a local company less than 5 min down the street to charge that after our customer loyalty - I am very disappointed.
I’m not sure that we will continue this relationship - not 5 star service today!! Nancy B. 04/30/20 |
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no comment Z-Office. 02/24/20 |
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Josue Sierra
Was very professional and knowledgeable and performed the best service I have seen in a long time in the Heating and Air Conditioning Business. Advanced Air by far is looking out for the best customer service possible. I called explained what my problems were and within two hours Josue showed up and did the repairs. Awesome. I already have friends asking for your number. Thanks Jim Z-Office. 02/13/20 |
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Very professional, very committed, done right the first time and good follow up Z-Office. 02/07/20 |
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Javier did a great job cleaning and sealing our air conditioning flow system. We were 100% satisfied Mike A. 02/07/20 |
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The tech that came out was amazingly professional. He wore the booties as to not dirty the floor. Very thorough and helpful with information. Z-Office. 02/05/20 |
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Mr. Angel Rios was excellent and a pleasure to work with. We greatly appreciate his help and would be happy to use Advanced Air & Refrigeration again. Z-Office. 02/03/20 |
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no comment Z-Office., F-Josue S. 01/28/20 |
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Great service! Nicolas C. 01/27/20 |
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Excellent service and knowledge of products. Very informative and congenial. H-Patrick G. 01/27/20 |
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Nicolas C of Advanced Air & Refrigeration, Inc. arrived early, and worked quickly and continuously until installation was correct and complete. A pleasureable experience. Nicolas C. 01/22/20 |
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no comment Nicolas C. 01/22/20 |
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Professional, polite, on time. Love the tracking app and the service has been consistently outstanding. Josue was awesome! F-Josue S. 01/20/20 |
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The technicians are always prompt courteous and friendly. A from me. B-Yuset C. 01/20/20 |
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These guys rock. super helpful and willing to take the time to explain things in a way that I can understand. Thank You. Nicolas C. 01/15/20 |
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Excellent service -clearly explains what’s needed Angel R. 01/13/20 |
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Jordan was very efficient and extremely courtesy. He helped me to understand the importance of have a light in the AC unit to reduce mold development. - J. 01/09/20 |
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Very courteous and helpful. Professional service. We would highly recommend. H-Patrick G. 01/03/20 |
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Patrick was very professional. Answered all my questions and very pleasant. Great employee!! H-Patrick G. 01/03/20 |
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Patrick G is a great service technician. Always very knowledgeable, on time and efficient. We have had great service from this company. H-Patrick G. 01/01/20 |
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Patrick G. was very professional and did thorough work. Liked the fact that the office called to update his arrival time. H-Patrick G. 12/27/19 |
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Jordan provided prompt, professional, knowledgeable and friendly service after our A/C died on Xmas day!
He dug deeply into the problem to determine what caused it and worked hard to avoid future events while being very pleasant - J. 12/25/19 |
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Billy and Hermes both installed our new unit. Both were very professional and hardworking throughout the installation . Excellent service team members. Billy P. 12/21/19 |
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Excellent catering service and explanations with a smile. Great team member for Advanced Air. Hermes T. 12/21/19 |
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Nicholas was very logical and helpful in deciding whether to repair our older unit or replace it. We replaced the unit and are very pleased with the newer technology. Nicolas C. 12/21/19 |
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Excellent, timely service with a smile!!! - J. 12/21/19 |
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Jordan did an excellent job. Outstanding service! One of the best. - J. 12/20/19 |
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Outstanding service. Explained everything and was very pleasant and clean and professional H-Patrick G. 12/18/19 |
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Tony C. did a thorough job and was clear in answering my questions. He came back promptly the following day at our request due to error we made and again was helpful. Tony D. 12/18/19 |
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no comment F-Josue S. 12/17/19 |
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I appreciate the quality of product and service. Nice and efficient people have given us installlation and timely service. Angel R. 12/17/19 |
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I called Advanced Air after having a bad experience with Dell Air. I read their reviews and noticed an average 4.9/5 rating. So I called and the AC technician Mr. Josue S. came out the same day. He found out right away what the problem was and conducted a thorough service on the AC. He also educated me on the thermostat, the proper filter placement and many other topic. I signed a service contract with Advance Air because it is not easy to find quality AC companies that one can trust. F-Josue S. 12/13/19 |
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no comments - J. 12/13/19 |
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Patrick G. was a gentleman and very concerned about our problem which was not a big one. We called this morning and was here early afternoon. Thank you Patrick H-Patrick G. 12/05/19 |
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extremely happy with the service nicolas provided.
very knowledgable and friendly. knows his stuff. F-Josue S. 12/03/19 |
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extremely happy with the service nicolas provided.
very knowledgable and friendly. knows his stuff. F-Josue S. 12/02/19 |
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Service Technician was On time, professional, knowledgeable, respectful, informative; all in all a very good experience for me! F-Josue S. 11/22/19 |
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Josue was extremely professional & did an excellent job F-Josue S. 11/22/19 |
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Angel arrived on time and provided friendly, efficient and thorough maintenance service. He answered my questions and made recommendations. Angel R. 11/21/19 |
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Just had my scheduled maintenance done by Tony DeLos S. As usual he always does a great and thorough service of my equipment . Always polite and helpful... Tony D. 11/20/19 |
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great - J. 11/20/19 |
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6 month maintenance visit. Josue (and trainee) were polite, efficient, and professional. Thank you!! F-Josue S. 11/18/19 |
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Yoset was another wonderful technician we have experienced from Advanced Air & Refrigeration, delivering clean, friendly, courteous service. B-Yuset C. 11/17/19 |
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Always professional, on time, picture of who is coming to your door. Great service. Toni O., -James D. 11/13/19 |
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