Action Air Conditioning - Our Reviews
Overall Rating
(1460 Reviews)
(358 Reviews)
(461 Reviews)
(212 Reviews)
(137 Reviews)
(224 Reviews)
(3 Reviews)
(56 Reviews)
(6 Reviews)
(3 Reviews)
* Total number of reviews and star-ratings are based on
data collected during the time period Action Air Conditioning has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
Our Reviews
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I am trying again, it appears my initial didn't take so may be a duplicate. Joandy serviced us today and was GREAT! But I have to share the love as I have only had perfect experience with Action Air. Everyone is responsive, helpful, and really cares about customer experience. That is a gem these days. Many thanks to you all. Joandy G. 11/15/21 |
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Joandy was great! He was very knowledgeable. Came in, took care of business and we were very happy with the service. Action air is great! Joandy G. 09/17/21 |
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Parker came out to investigate an issue. He was thorough, presented his findings clearly, and offered multiple options for how to proceed. He was very professional and courteous. Parker B. 07/23/21 |
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Joandy is courteous and friendly. He is professional and knowledgeable. He is an excellent representative for your company. Joandy G. 06/05/21 |
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Ricky came right on time, was extremely pleasant and did an excellent job! He also answered all of my questions and left the area and air handler very clean and neat!
While I have been happy with all of the service pros from Action Air Conditioning he was the best!!! Good company, great employees! (: Ricky P. 05/21/21 |
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Very professional, polite, timely and informative. Willing to answer all questions and concerns and advised of maintenance care between service calls. Joandy G. 05/14/21 |
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Joandy came out today and was very courteous. He quickly diagnosed and then fixed what turned out to be a fairly easy thing. I'd been worrying since last night. Lol. Thank you young man. I've been using Action Air for a number of years and have never been let down with their service. And that includes the office staff! Thank you Jan. Joandy G. 05/13/21 |
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Joandy was a total professional. He was on time, explained what he was going to do, and discussed other options that I should consider. Joandy G. 05/13/21 |
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Totally outstanding technician. Accomplished my annual preventive maintenance. Efficient, professional and thorough. Joandy has been my maintenance tech for several years none better! Joandy G. 04/23/21 |
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Mike came this week to repair my unit. It's been a several years since he was here last and it was good to talk with him again. As expected he did a wonderful job servicing my A/C. Employees like Mike are a real asset to any company and Action is blessed with many others like him. I've been an Action customer for many years and have always had excellent service. Mike K. 04/21/21 |
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I called action Saturday, my AC unit wasn't working properly Matt call first showed up new exactly what was wrong with unit had A great supply of parts in his truck. He put a new capacitor in the unit check everything else, including gas and was done in less then 1 hour
Thanks Matt Matt B. 04/18/21 |
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Mike did a very good job .Very nice person and is welcome to work at our house anytime . Thank you for job well done .
Have a great day .......Ted & Susan Williams Mike K. 04/10/21 |
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Always prompt and professional. A company and a technician you can trust. Joandy G. 02/24/21 |
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Joandy does our yearly maintenance and we always look forward to seeing him. He is genuinely a people-person and a very hard worker. He is courteous and very helpful. Action Air seems to only hire the best! Thank you. Joandy G. 02/23/21 |
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Christian is a superb service pro. He is highly skilled and personable. We recently had some major work on our air handler and Christian repaired it quickly and at a fair price (less than the estimate). He communicates well about his appointments and is always on time. I don't think you could possibly find a more able, intelligent individual in this field. Thanks to all at AA. Christian L. 02/23/21 |
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Very knowledgeable, prompt, efficient in his work and explanation what he did and why. Joandy G. 02/23/21 |
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Action Air conditioning has been our "Go-To" A/C company for longer than I can remember. They have always been straight forward and honest with us. We have shopped Action's prices and can never beat them. Joandy has to be the friendliest technician I know. He knows what he is doing and has taken great care of us. I recommend Action Air to everyone. Joandy G. 02/20/21 |
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We couldn't be happier with the outstanding service by Action Air. Chris called personally to let us know what was being done to resolve our problems. Ricky and Dylan were prompt, courteous, knowledgeable and got the job done. They made sure we knew what was being done and left the work area spotless when they were finished. We highly recommend Action Air for all your a/c needs. Ricky P. 01/06/21 |
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Hans was EXEMPLARY...especially considering he was given one of the most difficult of assignments - the dreaded "the unit WAS doing this, but now it's acting fine". Hans was meticulous in his diagnosis of the problem (fan motor running non-stop for 5 days...but started working properly again several hours before he arrived). Step by step analysis uncovered first a loose connection, and then a bad thermostat. He "hung in there" until he was sure that ALL the issues were resolved. Friendly, thorough, extremely personable...would be HAPPY to have him out here to work on our unit again if it becomes necessary!!! If there were six stars to give, he would be a SIX. Hans P. 01/04/21 |
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Want to thank Matt B. for resolving my incorrect Lennox 7500 thermostat reading, which has been going on since my the installation of my A/C unit. Matt was very professional & friendly during this service call, and really appreciate his resolve. Also, I want to say a Special Thanks to Steve for his yearly maintenance on my A/C units for these many years. It,s employees like these 2 reps which have kept me as a loyal customer. Matt B. 12/11/20 |
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Hans was very polite and explained everything and answered all my questions. Provided excellent service. I would definitely recommend Action Air Conditioning to everyone. Hans P. 12/02/20 |
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Hans is efficient, friendly and funny. We enjoyed his personality as well as his quick fix of our air conditioning problem. Hans P. 11/12/20 |
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Angel and Dylan were both professional and helpful. They made sure I understood everything about the new system. Angel gave me great tips to keep it running smoothly. They were exactly on time and did a great clean up job. I always rely on action air! Angel D. 11/10/20 |
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Hans took care of my annual maintenance and was professional and friendly. Great job! Hans P. 11/08/20 |
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Our A/C went out on Halloween and we went into full panic mode. We didn't think any one would be able to come out and fix our A/C due to the holiday. However, to our surprise, Action A/C sent someone out within a couple hours! Hans P. arrived early and wearing PPE, which made me even more comfortable. Hans did a very thorough diagnostic and explained every detail to me, which was much appreciated. He figured out the issue quickly, repaired the A/C. It's now working great! I would highly recommend Action A/C and Hans as your technician. Hans P. 11/05/20 |
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Due to COVID-19, Mr. Hans P wore a mask at all times and practiced social distancing while performing an exceptional maintenance review of my home AC unit. His knowledge and professionalism was impeccable! I will make a point to ask for Mr. Hans P in the future should my AC need attention. 5 STAR STELLAR SERVICE AND RATING! Hans P. 10/24/20 |
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Steve serviced our A/C unit last month. Again we were pleased with his on time, courteous and professional service. I am always impressed with Action Air's prompt phone responses and scheduling, and have benefited in the past using their weekend emergency repair service. I am very pleased with the new A/C unit they installed for me one year ago. Steve F. 10/19/20 |
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Hans was professional and knowledgeable. He was timely and thorough. We are very happy with our decision to purchase our new air system and complete duck replacement. 2 years in now aNd not one complaint, issue or disappointment. Hans P. 10/18/20 |
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Joandy G. did an exceptional job with maintenance service on my AC today.
He was very professional, fully explained what he was doing and the cost. Joandy went above and beyond in customer service. I mentioned that my return vent filter looked very dirty and he offered and replaced the filter in the ceiling for me.
Joandy is a great representation of the high level of customer service that is provided by Action Air. Joandy G. 10/03/20 |
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Hans Policard was excellent! We had an issue with the UV light and it was burning a hole on our A/C filter. He resolved the issue so easily and was so hospitable and open to our questions. He went above and beyond to assist us with our concern and gave us optimum customer service. Hans Policard is an asset to Action Air. Hans P. 10/03/20 |
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Hans Policard serviced our AC on Sept. 30, 2020. Very courteous, very professional, excellent job - thanks! Hans P. 09/30/20 |
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Hans Policard was very excellent for servicing my air conditioning on September 24th. 2020 and replacing my defective Honeywell thermostat. Thank You! John Cook. Hans P. 09/24/20 |
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In this rough and tumble world we live in, if there is anyone who can be counted on, consistently and throughout the years it is Action Air. Don't know how many years we have been using you, but I do know problems with heating and air conditioning are a thing of the past. Action Air is always right on the spot to help out. I called with a broken down a/c system at 2PM yesterday; by 4PM I was as cool as a cucumber.
Hans Policard was quick to find the problem, explain the problem to me, and proceed with the repair. He was knowledgeable, professional and friendly. I would like to request him for further visits as needed, but I am comfortable knowing that whoever is sent out for heating/air conditioning problems will be as professional and efficient an Hans. Hans P. 09/17/20 |
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Excellent Hans P. 09/14/20 |
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Hans was great with communication and service. He found the problem and cleaned out the coils, even though it was it was Labor Day. The rain came hard so he left but came back the next to run another diagnostic and make sure the unit ran good. He had great humor and was fun to talk to, as well. Hans P. 09/08/20 |
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Joandy was polite and courteous. He took time to explain all that he would be doing and got to work immediately. All Covid 19 safety precautions were followed. It has been a pleasure having Action Air Conditioning handle our air conditioner installation and cooling system maintenance program since July 2018. Joandy G. 09/06/20 |
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Let me start my review by stating that once my A/C went out I had five (5) different companies come to my home and give me an estimate to replace it. I chose Action Air because they seemed the most fair in terms of price and labor costs and they had the Best LABOR Warranty (Important in FL). Since having my new system installed in March of 2020 (which took a full 9 hours -and had no extra charge than the original quote) I have had Action Air come out 2 times now for issues that I know other companies would not have even given a second thought to. I had a frog get in my unit - Action Air came out the next day and cleaned it FREE of charge. I most recently had condensation building up in my duct work and Action Air came out the next day to dry it out and also educate me on how the system should be operated during certain weather conditions (very informative). Finally, during the 2nd service call they sent out one of their most Senior Technicians (employed with Action Air for over 20+ years, which is rare) - Mike K.
Mike explained why I was having an issue and even pointed out something that could be done by Action Air (and myself) to help my situation. Again this 2nd service call - FREE of Charge.
Mike gave me a lot of helpful and frankly intelligent information pertaining to my new A/C system and A/C in general all while being relatable and friendly.
There are hundreds of A/C companies out there but its Tech's like Mike that make me want to refer them to anyone and everyone that needs A/C Service in The Tampa Bay area. A+++ Company, Sales, Equipment, Warranties, Service and of course Technicians. DO AND WILL RECOMMEND. Mike K. 09/03/20 |
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I felt very comfortable having Joandy in my home, he had a mask and booties,
Worked very efficiently and gave us good service.
I also feel like we are dealing wit a very good company .
Thank you and be safe Joandy G. 08/17/20 |
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Just wanted to say THANK YOU to all who helped change out the evaporator on our air conditioner (Matt, Christian, Marissa). You guys were a real pleasure to work with and did a great job. You have a customer for life. Thank you so much for simply taking care of things in an honest and timely fashion. Kindest Regards, Christian L. 08/03/20 |
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Joandy was awesome! He was very personable and communicated very well with us. He called to tell me when he was on his way and how long it would take him to arrive. He took great care of our unit and was honest with his recommendations. He also left our garage very clean where he was working. Joandy G. 08/02/20 |
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BEWARE when this company charges you to install one of their parts.
I was charged $137 for 10 MFD Run Capacitor part that retails on Amazon for $6.80 with shipping. This is a good example of pricing gouging customers. I am sure that they purchase the part at wholesale so at a minimum they made $130+ profit on an identical part that retails for <$7 and can be installed in ~5 mins. On top of these charges i also paid for the visit and other misc fees.
I called them before posting this & they made no efforts to correct this or provide a better customer experience.
Again, BEWARE CJ M. 07/02/20 |
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5-star across the board! We've been with Action Air for around 14 years now and their service, professionalism and quality of work is unmatched. Our unit was serviced today by Joandy and he was very efficient, professional and informative. Hats off to Action Air...the best AC company in the Bay Area! Susan Roghair, Tampa,Florida Joandy G. 06/15/20 |
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Christian was very professional and provided fast efficient service. He quickly diagnosed the problem, replaced the failed part and the system was back up within 20 minutes. Christian L. 06/11/20 |
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Christian came to see us in Tampa about our Air Conditioner today 6-9-2020. He was polite, well spoken and easy to talk to. He was up in the hot attic about 6 minutes, found and removed the defective part, then he made a call to the warehouse to make sure they had the replacement, drove all the way to Brandon to fetch the part and was back at our house and had the part reinstalled and the Air Conditioner up and running "all" within 2 hours after first arriving at my door!!!! This man is worth his weight in Diamonds! Thx Christian! Christian L. 06/09/20 |
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Joandy did a great job. He was prompt, courteous and answered all questions. He even changed my filters for me. I am glad my friend recommended your company. I have been very pleased with service. Joandy G. 06/08/20 |
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Joandy was courteous and efficient. I am so glad my neighbor recommended Action Air to me when I moved to Tampa. I feel that my air conditioner is always running great thanks to their service. Joandy G. 06/03/20 |
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Christian arrived on time and did an excellent job!!! He was friendly, knowledgeable, thorough and perform the repair quickly. If I could give him 10 stars, I would. I also must say that I have used Action Air for over 15 years in two different houses and they have always provided excellent service! (: Christian L. 06/01/20 |
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Thank you action air for getting out here so quickly. Excellent service as usual. Christian fixed my problem in no time! Recommend to all Christian L. 05/28/20 |
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I just want to commend Joandy & partner (I'm sorry I cant remember his name & dont want to offend him), but they were very polite, informative, personable, timely & all by maintaining safe distancing. They did a wonderful job! Joandy G. 05/13/20 |
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Annual maintenance and minor heating system repair. Extremely knowledgeable, efficient, thorough, professional and personable. None better! Joandy G. 05/05/20 |
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