Thomas F. Reviews

Nate McClellan
Thomas F.
Comfort Advisor
* Total number of reviews and star-ratings are based on data collected during the time period ARS / Rescue Rooter Laurel has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Thomas was awesome! It was like sitting down with a family member. He made everything very easy to understand and explained everything to us so that we had no questions. He is a definite asset to the company. Everyone should be as caring as Thomas was with us. Mrs. Hobbs (See More)
9/16/2019
 
Thomas Franks served as the Comfort Advisor from ARS Company and my Advisor. He provided Outstanding service in presenting the information on each HP, A/C and Thermostat ofbthe various systems, requested. He throughly went over the systems discussing the ton-age, type of system, features and pricing. He assisted and informed me of the financing of each unit being considered with the down payment. He connected me with the Company that was being use to finance the unit selected.. I appreciate the effort and time Thomas spent with me through the process on such a timeframe I was working with of several days for completion. He returned my calls and answered my many questions proposed to him on all the units. He explained to the installation process and how it would work ; and the how the process would be handled upon Installers completion. ii was totally aware to expect the WSSC to come out and inspect the system. He was very professional and pleasant to deal within this process. I would recommend him as a Comfort Advisor to other customers an a valuable member of ARS. Based on my evaluation I would recommend him to other customers and give him (5) stars. (See More)
5/16/2019
 
Thomas Franks served as my Comfort Advisor from ARS. Thomas very professional in providing me assistance in explaining the various types of HP-AC Units and thermostats that ARS had that I could purchased. I had many questions regarding to the Units, HP and Thermostat of what (See More)
5/16/2019
 

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