Frank P. Reviews

Nate McClellan
Frank P.
Field Service
* Total number of reviews and star-ratings are based on data collected during the time period AA Service Co Heating & Cooling has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Frank and team did a top notch install of our 2nd floor HVAC system. Work was excellent, neat and clean. Appreciated the walkthru of the system when work was completed. (See More)
8/25/2021
 
John, I wanted to say thank you for all the of your assistance with getting my new furnace and AC installed. Please pass along my thanks to Frank and Mike who did the install yesterday. They were fantastic!!! The new system is great! The AC unit is so quiet! With my old system, the only way I would know if it was actually working, was from the loud noise from both the outside AC unit and the blower! Again, thank you! (See More)
6/10/2020
 
Frank installed my new furnace, he was a true professional! I would recommend him to everyone! (See More)
11/25/2019
 
I normally don't do reviews but these guys exceeded my expectations. From the sales phase to the installation, everything was fantastic. I feel John matched me up with a high quality system at a great price. Frank, Scott, and Jason made a complex total system replacement seem easy. I received several bids from good companies but these guys are the best. (See More)
5/27/2019
 
Frank P. was smart, efficient and patient. You could tell his team worked extremely well together. The end result is fabulous. We should have called AA Service years ago. (See More)
12/28/2018
 
Highly professionally and explained everything I needed to know (See More)
2/09/2018
 
AA is phenomenal at what they do, and I am so pleased with the results! First, Scott K. visited the job site and gave a thoughtful and thorough estimate. The day of the installation, Mike K., Frank P., and Mario P. were right on time and really went above and beyond. Their attention to detail was readily apparent, and they took the time to explain the new equipment. It's one thing to have expertise. It's another to care about your customers. Scott, Mike, Frank, and Mario are experts who care. (See More)
12/06/2017
 
Installed a great new system in a single day without any problems! Professional, excellent service from selling the system to installing the system and even spent significant time explaining the new system and how to use it. Top notch company! (See More)
11/09/2017
 
AA Service Co. Heating and Cooling installed a new furnace and air conditioner for us this week and did a wonderful job. Frank ********* and his associate did all the work. They arrived exactly on time at 7:30 AM and began work immediately. The old furnace was removed and the new one taken to the basement in perhaps an hour. I was amazed at the speed at which they worked and their organization. The new furnace was installed before noon with all the sheet metal work, electrical work, and gas piping done. After lunch, they installed the new air conditioner outside and by 2:30 PM the job was done. Frank is an outstanding technician and is both polite and does a great job. We have used this firm for many years (20 years?) and never had anything but outstanding service from them. I recommend them and Frank very highly. (See More)
10/26/2017
 
I am so pleased with my experience with AA Service. I replaced 21 yrs ago, and had to do it again, after talking with Scott K, and becoming educated on comfort vs heating/cooling, the clear choice was comfort. The install crew was great, they did an excellent job, cleaned up after themselves, and everything is working great, just in time for this extreme heat wave! (See More)
9/25/2017
 
Watch out! Not all experiences are good. AA made a MAJOR mistake while trying to install a furnace in my condo. Their worker triggered the fire sprinkler, and 1000’s of gallons of black, contaminated water filled my condo. My place was mostly destroyed, trashing the floors, subfloors, walls, cabinets, furniture, etc. AA said they were “100% liable”, but, after more than 1 month, they have done 0% to rebuild my beloved condo. I am staying in a hotel because my place is unlivable. Most of my stuff has been lost. AA keeps giving me promises, but no plans or action to begin to fix the massive damage that they admit they caused. Watch out for their reviews. Sometimes, if something (ie, a "great" reputation) sounds too good to be true, it might not be true. (See More)
5/29/2017
 
Watch out! Not all experiences are good. AA made a MAJOR mistake while trying to install a furnace in my condo. Their worker triggered the fire sprinkler, and 1000’s of gallons of black, contaminated water filled my condo. My place was mostly destroyed, trashing the floors, subfloors, walls, cabinets, furniture, etc. AA said they were “100% liable”, but, after more than 1 month, they have done 0% to rebuild my beloved condo. I am staying in a hotel because my place is unlivable. Most of my stuff has been lost. AA keeps giving me promises, but no plans or action to begin to fix the massive damage that they admit they caused. Watch out for their reviews. Sometimes, if something (a great reputation) sounds too good to be true, it might not be true. (See More)
5/29/2017
 
Watch out. Not all experiences are good. AA made a MAJOR MISTAKE while trying to install a furnace in my condo. Their worker triggered the fire sprinkler, and 1000’s of gallons of black, contaminated water filled my condo. My place was mostly destroyed, trashing the floors, subfloors, walls, cabinets, furniture, etc. AA said they were “100% liable”, but, after more than 1 month, they have done 0% to rebuild my condo. I am staying in a hotel because my place is unlivable. Most of my stuff has been lost. AA keeps giving me promises, but no plans or action to begin to fix the massive damage that they admit they caused. Watch out for their reviews. Sometimes, if something (ie, a "great" reputation) sounds too good to be true, it might not be true. (See More)
5/29/2017
 
Frank was terrific. Great job. Considerate and professional .... (See More)
11/15/2016
 
We have always had great experiences with you guys. Your guys were spot on! They were great! Please tell them "Thank you" for the work done! (See More)
11/09/2016
 
I wanted to share my experience with AA Service Co. I received excellent service from Scott K. the sales engineer to the installation team, Frank and Luke. They installed my equipment while it was raining. Frank and Luke left the house in perfect condition. (See More)
10/07/2016
 
Very professional, Frank P did a great job, had great patience working with me and my 87 year old mom. The end results was the installation of the new ac was done professionally. Will do business again. (See More)
8/29/2016
 
One of our ac units started to show age and it was time to replace the coil. Frank did an outstanding job, his supervisor showed up to check on the status and at the end we have nice cool air again. Frank showed up on time and explained what he was doing, informed me to check on the smoke detectors as they might go off as he was soldering the pipes back on (didn't go off actually). Overall a very pleasant experience, again with AA Service. (See More)
7/26/2016
 
Frank P was great. Thanks for all the help. (See More)
7/13/2016
 
Great company. Thanks to Frank P and John for their work today, and to Mike and his team last week. (See More)
6/29/2016
 

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