Mark R.
Technician
1 years Experience
1 years Experience
Message from Mark:
Mark is a new graduate from school, his desire to learn is one of his strongest traits.
* Total number of reviews and star-ratings are based on
data collected during the time period AA Service Co Heating & Cooling has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
|
Mark R did a great job! (See More)
10/25/2021 |
|
|
|
|
|
Excellent service, professional and reliable. As always, I am very pleased with their service. Have used them for many years. (See More)
10/22/2021 |
|
|
|
|
|
Mark R was informative, a pleasure to have work in my home, and respectful! Keep up the great work AA Service (See More)
6/24/2021 |
|
|
|
|
|
AA Service did a great job and provided courteous and professional assistance. **** R is an all star and should be signed to a long term contract. *** *****!!! Thanks for everything! (See More)
6/24/2021 |
|
|
|
|
|
Mark did a great job checking out my air conditioner for the season. He was able to correct a noise problem , answered my questions in a friendly, professional way. He made sure to take the old filter so I didn’t have to dispose of it. Thanks, Mark! (See More)
6/23/2021 |
|
|
|
|
|
Mark is great, he is courteous, knowledgeable, polite, and does a great job! (See More)
6/22/2021 |
|
|
|
|
|
Mark R. serviced my A/C for general spring maintenance. He was timely and efficient. He explained all he did before he left and was genuinely very helpful. I hope to see him in the fall for fall maintenance.
Thank you very much
Barbara Scott (See More)
6/22/2021 |
|
|
|
|
|
Mark R did a very thorough and much appreciated AC annual inspection. Mark explained everything he found and the work he did and all was documented on the invoice.
Finally. Mark found that our older unit (15yrs) had a failing compressor motor component that was causing the motor to work harder and run hotter. Timely find given the heat wave and just might get another season out of this unit. (See More)
6/18/2021 |
|
|
|
|
|
Mark R was wonderful, Mark did a thorough job cleaning my furnace and A/C, I want him as my main tech. Thanks (See More)
5/26/2021 |
|
|
|
|
|
Mark did the job (See More)
5/25/2021 |
|
|
|
|
|
I never met Mark R before, but he called 30 minutes before coming out, explained everything to me in detail, and was wearing his mask when he arrived. This guy was excellent! (See More)
5/21/2021 |
|
|
|
|
|
Mark R just left - he was very clean and efficient - gave a full explanation of what he did and the state of my equipment! (See More)
5/04/2021 |
|
|
|
|
|
Mark ********* answered all my questions and explained in detail all aspects of the service. The service call instilled a confidence in me that is rare. It was very effective and with zero drama. (See More)
11/20/2020 |
|
|
|
|
|
Exellent service, the techniician Mark Rutkowski was very professional and courteos. Identifieid the problem right away, ordered the part needed, came back as he promised and solved the problem. I am very happy. (See More)
11/19/2020 |
|
|
|
|
|
no comment (See More)
11/16/2020 |
|
|
|
|
|
no comment (See More)
11/12/2020 |
|
|
|
|
|
Mark was as nice and professional as they come, he followed all the C19 protocols, respected our home, and was a great communicator. After working with Mark, we decided to sign up for AA's annual service program. (See More)
10/16/2020 |
|
|
|
|
|
AA has been servicing us for years. Mark R. was very professional and gave a good summary of the work he completed. (See More)
10/06/2020 |
|
|
|
|
|
Our technician Mark R. was very timely, professional, and knowledgeable. He fixed our furnace and explained the problem thoroughly. He was also available to do the yearly maintenance for us while he was here. I’m very happy with the service we received and would recommend AA to anyone who may need HVAC services. I plan on asking for Mark to be our permanent maintenance technician. (See More)
9/09/2020 |
|
|
|
|
|
Mark R explained everything to me. Mark did an excellent job of communicating. (See More)
8/06/2020 |
|
|
|
|
|
I had my annual AC tuneup/Cleaning done and tech Mark was great. (See More)
7/27/2020 |
|
|
|
|
|
Mark R was great and very helpful. Taking care of our maintenance leads, with wonderful customer service skills (See More)
7/23/2020 |
|
|
|
|
|
Mark R is very thorough, he is polite, kind and professional (See More)
7/15/2020 |
|
|
|
|
|
Mark R. did an excellent job at quickly repairing our HVAC (See More)
5/29/2020 |
|
|
|
|
|
Mark R. does my “tune ups.” He is absolutely wonderful. Polite, respectful, knowledgeable, and very thorough. He goes above and beyond. Mark... you ROCK! See you in the fall. (See More)
5/23/2020 |
|
|
|
|
|
Mark visited our house for our annual A/C System check. As usual (he's been to our house before...) he is very thorough, and very patient as he explains what he's doing or answering questions. We've been very happy with AA Service overall, and Mark R. is a very good technician! (See More)
5/18/2020 |
|
|
|
|
|
Mark came by our house and did an excellent job checking our heating & cooling systems. Was efficient and explained what to watch for as a homeowner (See More)
5/15/2020 |
|
|
|
|
|
Mark R. Was great from AA service heating and cooling. On time respectful I’m my home. Explained everything very clearly. Highly recommend mark and this company more (See More)
2/28/2020 |
|
|
|
|
|
Very happy with the service and responsiveness of AA Service Co, especially Mark Rutkowski, the technician who maintained my furnace today. Very courteous, professional and thorough. (See More)
2/27/2020 |
|
|
|
|
|
Mark Rutkowski, as usual, was prompt and fixed the issue. Very trustworthy and a true professional! (See More)
2/24/2020 |
|
|
|
|
|
Mark showed up right on time, was quick, thorough, friendly, and informative. I have been using AA Service for 11 years and they have always been great! (See More)
2/22/2020 |
|
|
|
|
|
AA Service is always great! This service visit was by technician Mark Ruthowski and he was great and professional and extremely helpful with keeping my old unit running great and other information. All the technicians, including Jim G., and the people in the office are always top notch and professional (and always on time!). I would not use anyone else. (See More)
2/14/2020 |
|
|
|
|
|
2020 Jan. 21, Technician, Mark Rutkowski with AA Service Co. provided expert, professional, thorough, and friendly service, and provided easy to understand lessons on how to care for our HVAC equipment, professionally identified himself for safety assurance, is knowledgeable, trustworthy, reliable, professional, on-time, clean and friendly. Our family trusts Mark Rutkowski, and highly recommend Mark Rutkowski, and AA Service Co. Heating and Cooling to family and friends. (See More)
1/21/2020 |
|
|
|
|
|
Have been dealing with AA Service for almost 25 years now. BEST company with the best techs! Mark R. came to perform the annual heating system maintenance and he continues the winning streak of courteous, professional, and knowledgeable techs sent out by AA Service. These guys are just the best, period. And I recommend them highly to everyone who asks me. (See More)
12/10/2019 |
|
|
|
|
|
Mark R is a great employee, I would recommend him to everyone! (See More)
11/27/2019 |
|
|
|
|
|
I have been using AA Service and the same technician for years! Mark R. came to the house yesterday, I was delighted to see how all of their staff is so accomplished and professional. (See More)
11/16/2019 |
|
|
|
|
|
Mark R was at my house last week and performed my annual maintenance, he did an excellent job! Thanks Mark (See More)
11/06/2019 |
|
|
|
|
|
Mark R. (See More)
10/30/2019 |
|
|
|
|
|
Mark R was a fine young man, he was thorough, explained everything, and took his time (See More)
10/17/2019 |
|
|
|
|
|
Our technician was professional and courteous. He reviewed the work he performed clearly. We are very happy with AA Service overall. (See More)
10/15/2019 |
|
|
|
|
|
Mark R. did a great job! He was courteous and very knowledgeable. We appreciated his guidance and advice. (See More)
10/05/2019 |
|
|
|
|
|
Mark R was an outstanding technician. Courteous, knowledgeable, and reliable. (See More)
10/05/2019 |
|
|
|
|
|
Mark was wonderful, Mark’s service and kindness was excellent. I am very grateful for everything Mark R. did. Mark R was very respectful and did a great job. (See More)
9/25/2019 |
|
|
|
|
|
Mark R. was professional, efficient and thorough. I have been a customer of AA Service for years and have never had a bad experience. They are always prompt and dependable. I always feel my heating and cooling equipment is in good hands. (See More)
9/24/2019 |
|
|
|
|
|
Mark is knowledgeable, thorough, professional and polite. He took pride in his work and sets a standard of excellence. (See More)
9/21/2019 |
|
|
|
|
|
I let you know that Mark R. did an outstanding job , he let me know exactly what he was doing & why he was doing it along with consequences. I was so impressed & wants everyone to know what a valued employee he is! (See More)
9/11/2019 |
|
|
|
|
|
Technician, Mark Rutkowski of AA Service Co. provided excellent, thorough and friendly service, and gave easy to understand lessons on how to care for our HVAC equipment, professionally identified himself for safety assurance, is knowledgeable, trustworthy, reliable, professional, on-time, clean and friendly. We trust Mark Rutkowski and highly recommend AA Service Co. Heating and Cooling to our family and friends. (See More)
7/29/2019 |
|
|
|
|
|
Mark did a very thorough job examining and maintaining my two A/C units to make sure they are in good shape for the summer. He fully explained a proposed repair, which I approved, and he also updated me on the coming refrigerant changes. Mark was very pleasant to work with. (See More)
7/27/2019 |
|
|
|
|
|
Great job . Arrived on time, explained his tasks. Worked diligently. Provided feedback regarding AC status. Pleasant. (See More)
7/16/2019 |
|
|
|
|
|
Mark came out on the hottest day of the year thus far for our semi-annual service visit and was incredibly pleasant and knowledgeable. (See More)
7/10/2019 |
|
|
|
|
|
Wonderful, professional service. Mark R was right on time and called when he was on his way. Thorough explanation of what was done. (See More)
7/08/2019 |
|
|
|
|
|
Mark R was polite, did a good job, helpful, and knows what he is doing! (See More)
6/27/2019 |
|
|
|
|
|
Mark Rutkowski came out and fixed our a/c on a ninety degree day. He was friendly, knowledgeable, and could not have been a nicer gentleman. I would call him again in a second (even though I hope I don’t have to for a while). I’d recommend him and AA Heating and Cooling to anyone who needs. (See More)
6/25/2019 |
|
|
|
|
|
Mark was very nice, polite, and did a fantastic job working on my air conditioner (See More)
6/24/2019 |
|
|
|
|
|
great service great job thank you mark r. thank you AA service heating and cooling (See More)
6/22/2019 |
|
|
|
|
|
I had Mark Rutkowski as my technician today. he did an excellent job. (See More)
6/19/2019 |
|
|
|
|
|
Mark R did an excellent job the summer service call (See More)
6/13/2019 |
|
|
|
|
|
Excellent service from Mark R. at yesterday's A/C maintenance check-up. (See More)
6/11/2019 |
|
|
|
|
|
Mark R. was our technician for our semi-annual furnace and a/c service. Mark was very professional and very thorough in his work. He completely checked the system and made sure everything was in working order. He answered my questions and gave me a thorough description of what he did. We are always very pleased with AA Service Co. Heating and Cooling. (See More)
6/08/2019 |
|
|
|
|
|
Mark was very professional and able to answer questions well. Seems like he really likes his job and likes helping people. (See More)
6/07/2019 |
|
|
|
|
|
Mark R, of AA Service Co, arrived promptly, in fact a bit early, explained he was pinch hitting for our usual tech, who had an injury, proceeded to "booty up" his shoes to avoid any dirt tracked on our carpets, got directions to the equipment, and within 2 hours had done full check and tuneups on our two HVAC units, including troubleshooting an intermittent failure, identifying a couple of options and advising us while we could save $50-60 on a part, if we bought the higher priced part, it came with 5 years of warranty and it would be installed for no additional price while he was on site. At the end, sat and explained everything he had checked, the work he had performed, gave advice on how to correct an intermittent failure caused by our shutting off some rooms vents when the rooms were not in use, and left the place spic and span. Great, friendly, super competent service. (See More)
6/06/2019 |
|
|
|
|
|
MIchael J., Jeremy H. and Tyler arrived today to install an entire new HVAC system for our first floor after 20 years. They were extraordinarily quiet, extremely professional and quite helpful in explaining what had happened with the failed system (after 20 years), what they were installing and how it worked. They cleaned up, even things they were not responsible for, and solicited our concerns, questions and asked that we call any of them if we had continuing problems. They explained equipment they had not installed and pointed out issues that might need quick correction or maintenance due to questionable installation or prior installation, maintenance, or related matters. Despite the fact that it was the day before the July 4th holiday weekend and one of them had an adult hockey league game, they refused to leave until a troublesome existing 'smart' thermostat was not only functioning but also fully programmed to the new equipment. Outstanding excellent service. I would not consider another company or service professionals for my HVAC service. (See More)
6/06/2019 |
|
|
|
|
|
MIchael J., Jeremy H. and Tyler arrived today to install an entire new HVAC system for our first floor after 20 years. They were extraordinarily quiet, extremely professional and quite helpful in explaining what had happened with the failed system (after 20 years), what they were installing and how it worked. They cleaned up, even things they were not responsible for, and solicited our concerns, questions and asked that we call any of them if we had continuing problems. They explained equipment they had not installed and pointed out issues that might need quick correction or maintenance due to questionable installation or prior installation, maintenance, or related matters. Despite the fact that it was the day before the July 4th holiday weekend and one of them had an adult hockey league game, they refused to leave until a troublesome existing 'smart' thermostat was not only functioning but also fully programmed to the new equipment. Outstanding excellent service. I would not consider another company or service professionals for my HVAC service. (See More)
6/06/2019 |
|
|
|
|
|
AA Service continues to impress. Timely, thorough, clean and very pleasant. Mark R did an excellent job. He took the time to explain to me exactly what he had done. I recommend this company without reservation. (See More)
6/05/2019 |
|
|
|
|
|
I have been a satisfied customer of A A Service Heating and Cooling for over 30 years. I recently had a service call by Mark Rutkowski. It was the first time I had met Mark, but he assured me he was well trained and ready to do my A/C checkup and tune and clean my furnace. He was extremely thorough, knowledgeable, and efficient. He gave a complete review of everything he had done and updated me on all relevant information regarding my system. He was also very courteous and personable. He left the area as clean as before he had performed the service on the units. I highly recommend Mark and would request him again. He is an asset to an already excellent A A Service team! (See More)
6/01/2019 |
|
|
|
|
|
Mark Rutkowski recently completed semi annual HVAC tuneup. Arrived on time, cleaned outside units to look brand new, and confirmed system is ready for summer. He was professional and well represents AA Service.
We have been customers for nearly ten years. Thank you Mark and AA Service. (See More)
5/27/2019 |
|
|
|
|
|
Mark R: extremely thorough in servicing equipment and in explaining the status of the equipment. Pleasant and straightforward. (See More)
5/20/2019 |
|
|
|
|
|
I would like to emphasize that Mark Rutkowski did an exceptional job at my house. He was very professional, is approachable, and has a great personality. I would also like to mention that he is very knowledgeable and really demonstrates that he values the customer. As a result, he is undoubtedly a major asset for AA Service and I will certainly recommend him as well as AA Service to anyone who needs an honest and decent HVAC professional. As a result, I will not consider any other company to do work on my HVAC unit. Thank you for an exceptional work! (See More)
5/18/2019 |
|
|
|
|
|
I would like to emphasize that Mark Rutkowski did an exceptional job at my house. He was very professional, is approachable, and has a great personality. I would also like to mention that he is very knowledgeable and really demonstrates that he values the customer. As a result, he is undoubtedly a major asset for AA Service and I will certainly recommend him as well as AA Service to anyone who needs an honest and decent HVAC professional. As a result, I will not consider any other company to do work on my HVAC unit. Thank you for an exceptional work! (See More)
5/18/2019 |
|
|
|
|
|
Mark R. Mark is a consummate professional. He
was polite and explained everything that needed
attention regarding service to our AC units. I
would recommend him to anyone that needs
HVAC service. (See More)
5/17/2019 |
|
|
|
|
|
Mark R. Was fabulous! He was great at troubleshooting weak components as well as doing routine filter changes, etc! He is clean and pleasant and I want him
to be our technician, exclusively! (See More)
5/02/2019 |
|
|
|
|
|
no comment (See More)
4/30/2019 |
|
|
|
|
|
Always great service. Service technicians are knowledgeable, friendly, always happy to answer questions. The ladies at the office are also friendly, and helpful. Appointments are kept on time. (See More)
4/16/2019 |
|
|
|
|
|
Always great service. Service technicians are knowledgeable, friendly, always happy to answer questions. The ladies at the office are also friendly, and helpful. Appointments are kept on time. (See More)
4/06/2019 |
|
|
|
|
|
Mark R is a kind person and did an excellent job! Thank you (See More)
1/16/2019 |
|
|
|
|
|
Mark did an excellent job and was very good about explaining things and answering my auestions! I also enjoyed talking to him as well. We have been using AA for many years and have bee more than satisfied. We always recommend AA to people who ask!
Thank you (See More)
1/11/2019 |
|
|
|
|
|
Mark was early and a pleasure to have in our home. We could not be most happier with Mark and AA. Thank You (See More)
12/30/2018 |
|
|
|
|
|
Mark R is an excellent tech, he answered all my questions and was patient, thank you AA Service Co. (See More)
12/17/2018 |
|
|
|
|
|
Mark was a very respectful young man who did a wonderful job during his 11/28/18 service visit. He changed his opinion about our service as he had an unfavorable experience with us in the past with a different fellow. (See More)
11/29/2018 |
|
|
|
|
|
Mark R did a great job! thank you (See More)
11/26/2018 |
|
|
|
|
|
Awesome company from customer service reps to Mark R., my technician! I was his last appointment late on a Friday afternoon and he was just wonderful. I am a first time home owner. He took his time to explain the issues with my furnace, what the parts do and what their life expectancy should be. I felt very informed and not pressured. Highly recommend!! (See More)
11/25/2018 |
|
|
|
|
|
Mark R was on time, courteous, and thoroughly professional. He did an excellent job of explaining the work he had done, as well as the invoice. We have done a lot of business over the years with AA Service Co Heating & Cooling, and this visit was the same excellent service we have come to expect. (See More)
11/14/2018 |
|
|
|
|
|
(no comment) (See More)
11/10/2018 |
|
|
|
|
|
I've always had excellent service from AA. I have the annual maintenance plan on my HVAC system. Every technician that comes out has been knowledgeable and professional. I will continue to use AA in the future. (See More)
11/08/2018 |
|
|
|
|
|
(no comment) (See More)
10/20/2018 |
|
|
|
|
|
Excellent service, all good, very knowledgeable and friendly. (See More)
10/17/2018 |
|
|
|
|
|
Mark was kind and very thorough (See More)
9/26/2018 |
|
|
|
|
|
The technician, Mark, was such a good worker! He is well-informed about air conditioning, was able to explain everything clearly to me, and I trusted what he had to say (See More)
8/19/2018 |
|
|
|
|
|
I have been using AA Service Co. Heating and Cooling for years now. I have always had a wonderful experience with the office and the techs they send out. I have had a service contract with them for a while too and I love having it prepaid and just needing to set up appointments twice a year. Mark R. was just out and serviced the A/C units and he was polite and efficient. I recommend this company. (See More)
7/12/2018 |
|
|
|
|
|
AA Service always provides great service. They confirm the appointment times set, show up on time and provide friendly and courteous service. (See More)
7/11/2018 |
|
|
|
|
|
Mark R was very informative, provided excellent service, and did a very good job! (See More)
7/10/2018 |
|
|
|
|
|
Excellent service of our AC today. We live under one of the most prolific cottonwood trees in Chicago, and Mark R. took great care in cleaning things so that the AC would perform efficiently. A new employee that was quite knowledgeable, delivered thorough service, and was really pleasant as well. (See More)
7/10/2018 |
|
|
|
|
|
Thank you Mark for another great experience. I can always count on AA. Mark was right on time, pleasant, and through. (See More)
7/06/2018 |
|
|
|
|
|
Mark R did an outstanding job, he was polite and very helpful (See More)
6/14/2018 |
|
|
|
|
|
Mark was thorough and prompt. He reviewed all aspects of our systems and made pertinent suggestions for improving our operation. (See More)
6/13/2018 |
|
|
|
|
|
No affiliation exists between ReviewBuzz and any of the review site organizations or systems listed on this page. |
|
