Loney recently came to do our initial Comfort Club maintenance inspection. We were not home, but were able to see the inspection via home surveillance system. He was extremely respectful of our home - even removed his shoes before he entered the house. The inspection was VERY thorough and he provided a list of recommendations with procing for each. I called with questions and he returned my call within 30 minutes and walked me through every detail. Excellent service!!
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We were very pleased with the service we received from Premier Service Company, Inc. Lindsey was very helpful and had a man out to our house very quickly. The repair was also done quickly and efficiently. Will definitely be using this company again for all of our air conditioning needs.
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Thank You to the staff at Premier Service Company for getting my AC back up and running a day early. It's not fun being woke up at 2 am in Alabama heat with no AC. I contacted the after hours rep who took down my information and within minutes had Loney calling me. Although they didn't have the part in stock to fix it at that moment, they were able to order what was needed and schedule a repair for a couple days later on Friday. My family was excited when we got the call from Lauren Thursday afternoon stating the part came in earlier than expected and wanted to send Zach out after business hours to put it on. Within minutes of arriving I had ice cold air again. He even went above and beyond by checking out some other areas of the system while he was there and found a couple items that will be addressed during an upcoming scheduled maintenance visit. Thanks again for a job well done!
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Great company with quick service and quality work at a good price. All employees are professionals and knowledgeable. They always help me find the best fit for my repairs taking into budget and safety. I work with this company on a regular basis and am always happy and satisfied with the outcome.
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