John G was the Tech that did the work on my equipment. He is very knowledgeable and friendly. He noticed that I didn’t have a surge protector on the equipment and explained why it would be a good idea for one, being that the equipment is only a couple of years old. Very happy with John G and the Company
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Been using Harriman for years. Great company and customer service. They do an excellent job and their maintenence agreedment saves me money. John G did the servicing to my ac and walked my though the process of what he was doing. Was professional made excellent recommendations. Would highly recommend this company to anyone. It saves you money and keeps your furnace and ac in working order.
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On the hottest day of the summer, Harriman Heating was the only company willing to make an extra call to come and look at my air conditioner. They were honest and upfront about the cost of fixing my 25 year old system vs. installing a new system. Once the decision was made to get a new system, the team of Jessie and Chuck arrived on the date and time scheduled. They were professional and took the time to explain how and what they were installing. They put in long hours to ensure my new system was up and running as quickly as possible. I would recommend Harriman Heating and Cooling to anyone and will continue to use them every year for my routine service maintenance. Thanks Jessie and Chuck for your wonderful service.
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Jeff was professional, knowledgeable about the current products as well as historical knowledge that helped me make my decision on the replacement of my entire residential HVAC system. He made recommendations, but also made it clear that if I wanted to go with a less expensive TRANE unit, that they were available as well. No pressure during the sale. Jeff was responsive to my calls and texts, eager to make the sale and made the extra effort to make sure I was a satisfied Harriman customer. Jay and Mike were the installers for my system. The were professional, courteous and considerate of my home. They did a great job of cleaning up afterwards as well. Jay explained all of the system to me after installation (as well as the extra measures Harriman goes through during installation to make the system safer and more efficient). The new system works great (especially compared to my previous 20 year old system) and it is comforting to know that I will not have any trouble with my new TRANE system due to its clear reputation for durability and reliability.
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Jeff was professional, knowledgeable about the current products as well as historical knowledge that helped me make my decision on the replacement of my entire residential HVAC system. He made recommendations, but also made it clear that if I wanted to go with a less expensive TRANE unit, that they were available as well. No pressure during the sale. Jeff was responsive to my calls and texts, eager to make the sale and made the extra effort to make sure I was a satisfied Harriman customer. Jay and Mike were the installers for my system. The were professional, courteous and considerate of my home. They did a great job of cleaning up afterwards as well. Jay explained all of the system to me after installation (as well as the extra measures Harriman goes through during installation to make the system safer and more efficient). The new system works great (especially compared to my previous 20 year old system) and it is comforting to know that I will not have any trouble with my new TRANE system due to its clear reputation for durability and reliability.
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John G was very thorough! He spent the time explaining to me the health of my 16 year old unit and spent the time I needed to understand. He helped me understand many things about Air Conditioning health that I never knew before. Very positive experience. I've used Harriman Heating for years and they consistently provide A service. Thank you!
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I'm so glad we called Harriman when our AC stopped working last week during the hottest part of the summer! I called 8 different companies and they all had a 1-3 week wait for service - Harriman made an appointment to come out the next day. Turned out that our whole system was very old and on it's last legs. Jeff helped us make a plan to get the the AC up and running asap and helped us pick out the best replacement options for our home. He took his time, thoroughly answered all of our questions, and was courteous and friendly, all while enduring the miserable heat in our home in a mask and gloves. Jay and Mike came to do the install and they went above and beyond to meet our needs. They were organized, tidy, and finished the job in a timely manner. I appreciated their diligence in wearing a mask and staying socially distanced when possible. Jay was very kind, polite, and courteous (he even asked us if we needed anything when he left on his lunch break), and took the time to make sure we knew everything about our new system. I highly recommend Harriman Heating for any AC or furnace work, and particulary Jay and Jeff. Awesome customer service!
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