Clay C. Reviews

Nate McClellan
Clay C.
Service Technician
14 years Experience
* Total number of reviews and star-ratings are based on data collected during the time period Aiello Home Services has been using the ReviewBuzz system and may not directly match the data found on each public review site.
Clay was on time and very helpful! (See More)
1/30/2019
 
We’ve been having a problem with a thermostat and a room not getting heat when called for. Gino was very helpful when I called and even offered to come out with an HVAC technician this morning. They came, they solved the problem, and we have heat! Thanks Gino and Clay! (See More)
1/07/2019
 
As a first time consumer of your home services, It is refreshing to find true service professionals today. His name is Clay and the company is Aiello. Well done team! (See More)
1/04/2019
 
Very professional and responsive to calls and questions. Shana and Clay made a great team to see that my furnace was up and running as stated in their estimated time and costs. (See More)
1/03/2019
 
Very expensive for small jobs (See More)
12/13/2018
 
Clay, the technician, did a great job with my annual furnace servicing. He also detected, analyzed, and repaired a major problem that would have come back to bite me in the very near future. I was very pleased with this service! (See More)
11/09/2018
 
Clay Countryman, Service Tech for Aiello was a friendly representive of Aiello Home Services. He was able to perform the assigned work promptly and correctly. The work area was left clean and boiler checked out without any problems. (See More)
9/25/2018
 
Clay was prompt, very professional and helpful. He answered all of my questions clearly and pointed out a safety hazard of which I was unaware (damaged rung on attic ladder). He "knows his stuff" and represents the company very well! (See More)
9/25/2018
 
I had a room that didn't have heat due to what I thought was a clog in the pipe. I had a plumber/heating specialist to my house one day prior who gave me a verbal ballpark figure of $800 to start. I decided to call Aiello for a second opinion. I am so glad I made that call. They sent Clay C. to my house the next day. After less than an hour he diagnosed, fixed and explained the issue to me in layman's terms. Thanks to Clay and Aiello I will have heat in that room this winter and I saved over $700! The service and outcome were great but the communication from Breanna (sp?) and the office staff was fantastic. Going to have them out again for an oil burner tune up. (See More)
9/06/2018
 
Clay Countryman, service provider, very professional and informative. (See More)
8/09/2018
 
We've had our air conditioner and furnace serviced by Aiello Home Services for over 15 years. We've always been happy with the knowledge, efficiency, and overall professionalism of the technicians. Today was no exception. Clay C. took the time to show me what the problem was, explained what he would need to do to make the repair, and told me what I could do in the future to reduce the chances of the problem happening again. Definitely satisfied! (See More)
6/04/2018
 
Clay C********* did a very good annual service of our a/c system. A great man , very smooth and well behaved. I liked him. I would have again next year (See More)
5/09/2018
 
We have been customers of Aiello for several years and have always been pleased with the service from plumbing to heating and cooling, etc.. Would highly recommend to friends in need of a service that is provided by Aiello. Will continue to Aiello in years to come. (See More)
5/04/2018
 
We have used Aiello for several years now for our AC and furnace maintenance and have always been very satisfied. Each Technician that has come to our home has been very knowledgeable in their field and we always feel confident that we get the best service! (See More)
4/24/2018
 
Clay C. was at our home to check on the AC and let us know what he recommends . He was thorough, explained everything and Clay was pleasant, honest and very knowledgeable. I felt confident with his expertise. (See More)
4/24/2018
 
Came to my home gave me quote, explained the process and got the job done. Well please with the entire process. Discovered I had no hot water @ around noon and a new heater was installed by five o'clock before my wife and daughter returned home from work. Very Good!!!!! (See More)
4/24/2018
 
Clay G. came to my house and did a thorough inspection on our AC. He fixed an issue and replaced the filter. He was polite and explained everything that was to be done and what he had done. (See More)
4/17/2018
 
Both the Customer service rep and the tech that came out were very professional. Clay the tech was professional and got to my house early and got right to work on the issue. The one thing that surprised me was the cost of the part at $304.00. I did some online searches on the part installed and they ranged from $10.00 to $50.00 no were close to the price I paid. I was very satisfied with Clay s work but not to happy with the price of the part. (See More)
4/16/2018
 
Technician was very professional and did the job quickly. Unfortunately, I feel Aiello Home Services is extremely overpriced, especially for the part that was replaced on my furnace. (See More)
4/16/2018
 
Clay provided clear prompt service in a friendly manner. Am sure he is an asset to your business . If we are ever in need of service we hope you send Clay (See More)
4/09/2018
 
(No Comment) (See More)
4/07/2018
 
He did his job well, and found we needed a new thermostat . (See More)
4/02/2018
 
Clay has been to our home before. He's always very professional, courteous and friendly. He explains everything very clearly. It's always a pleasure to have him come to our home. (See More)
3/07/2018
 
I was originally scheduled for between 10 to 12 and the tech. showed up at 8:00. (See More)
3/03/2018
 
Crystal needs to keep track of appointment times as I was supposed to have a tech. between 10:00 and 12:00 and he showed up at 8:00. (See More)
3/02/2018
 
Aiello is persistent! Our furnace burner was not firing so we called Aiello for service. After a full morning visit and an afternoon service call by the gas company, the problem was still unresolved. A second service visit the next day finally found the problem. A spider had spun a thick web in one of the air intake tubes! That was cleared and our furnace was back. Aiello's persistence in diagnosing the problem (all under the 'Initial Diagnosis' fee), saved us a lot of money by NOT replacing parts willy nilly. Our Thanks to Aiello and their service techs. (See More)
3/01/2018
 
Dealing with Aiello employees Cindy and Clay in particular i know without a doubt Cindy will set up a certain time for Clay to arrive and he will be there all in all i would highly refer anybody to deal with Aiello Services to anybody also a special thanks to Steve And Jesse i their efforts on a scale of 1to 10 i would rate Aiello and company a 20 (See More)
2/23/2018
 
not much more than i said in past review Cindy was her excellent csr self making sure i got service as soon as i could she is the best .Clay as a Tech excellent he found the problem told ius what was going to be needed to be done when we have funds but got furnace operational none the less he is the best.Steve was excellent working out affordability thankyou Steve and Jesse tried his best to get financing for new furnace again would highly refer Aiello to anybody (See More)
2/22/2018
 
Needed a new water heater Arielle responded quickly and their technician Zack Elflein took care of the installation and answered all of our questions and credit application (See More)
2/22/2018
 
Clay was very helpful while he inspected the boiler. He patiently answered all my questions as I tried to understand how it worked (See More)
2/12/2018
 
Clay was very helpful while he inspected the boiler. He patiently answered all my questions as I tried to understand how it worked. (See More)
2/12/2018
 
Jan. 31 2018 I called Aiello for a emergency furnace breakdown The tech Clay C was professional, efficient and quick to find and fix the problem. From the first call to the notification call of the arriving time of the Tech. everyone was polite and informative. from the first call until the heat was back on took about 3 hours. (See More)
2/01/2018
 
I woke up to find my gas furnace not working and I could not find the problem. I called Ailello because I had seen the TV commercials for their service. I was worried that I could not get someone out quickly. I talked to Crystal A., she looked and found a slot where I could be placed. About two hours later Clay C. came and diagnosed the problem and told me what my options were. Within a few minutes my furnace was as good as new, up and running. Thank you Crystal and Clay, you both came through for me. (See More)
1/22/2018
 
Fast response, professional diagnosis and quick repair. Excellent service. Thank you. (See More)
1/17/2018
 
clay was very professional, smart, and solved the problem!! (See More)
1/09/2018
 
Clay C********* and Aiello were outstanding. Excellent, timely work at a good price. Couldn't ask for more! (See More)
12/21/2017
 
Excellent in every aspect 10 stars for both Cindy and Clay (See More)
11/21/2017
 
Could not ask for a better company t0 deal with a little pricey but service more than made up for it Cindy in the office very sweet very professional explained everything up front to excellent customer service if I need to call Aiello again I would request her help Clay arrived right in the middle of the appt window and actually said he was sorry for being late but hit traffic in Waterbury which is normal I brought him in showed the furnace explained what I did he also explained the charges again like Cindy very professional he found what was wrong made the repair and was in and out within a half-hour time period In my opinion these two employees are excellent examples of your business they are keepers and when it comes time for raises they deserve good One pleasure doing business with you especially thanks to these 2 employees thankyou (See More)
11/20/2017
 
Clay was very prompt and detail oriented. I will definately use his services again and recommend him to others. (See More)
10/12/2017
 
Clay was a fantastic technician. Did everything quickly and with little to no trouble, and presented me with a variety of options for home improvement after the fact. 10.10, would recommend to anyone (See More)
10/04/2017
 
(no comment) (See More)
10/01/2017
 
Clay was out to our home to service our oil furnace 9/22/17. Although delayed by traffic, his courteous service was worth the wait. The furnace was cleaned, per our request, and Clay also provided honest, understandable advice and price quotes for additional maintenance or replacement items. I recommend Aiello to others. (See More)
9/22/2017
 
I ALWAYS ASK FOR CLAYTON HE IS THE BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!! FOR MANY YEARS!!!! (See More)
9/14/2017
 
Clay C********* , HVAC service technician conducted a gas system system check of my gas heating system, replaced rusted smoke pipe and elbow, replaced humidifier water panel and tested system. He explained all necessary work and the charges involved and answered all my questions. He was polite and professional. When his work was completed, he explained the advantages of having a service contract with Aiello and the savings I would incur with a contract. (See More)
8/30/2017
 
Aiello home services tech Clay C********* was very professional and courteous. He completed service on my furnace and water heater within the time that he said with no issues. He also went above the services that were scheduled and relit the pilot on my fireplace as I was unable due to an injury. I will definitely recommend Ailleo Home Services thanks Clay. (See More)
8/30/2017
 
Clay is an explary employee. He is a very respectful person. (See More)
8/23/2017
 
Aiello Home Services associates were very professional and courteous from my first contact. Clay was knowledgeable and explained everything to me. He answered my questions clearly to ensure my undestanding. Clay is a professional that ensures his company's highest standards are met. I am very pleased with my experience and would recommend this company to others. (See More)
8/21/2017
 
Clay was a great guy, excellent technician and a pleasure to have in my home! (See More)
7/11/2017
 
My tech was Clay C and he was brilliant. He fixed the issue quickly, gave me some great advice and was an all round great guy! (See More)
7/11/2017
 
I just had my central air serviced by Clay C., and he was on time, professional, courteous and found the problem right away, literally within a minute of starting to look! I would highly recommend Clay as well as Aiello in general. Very professional and knowledgeable. (See More)
6/22/2017
 
Clay came out within 24 hours of my service request. Within about 25 minutes he diagnosed and fixed my issue. What more could you ask for. Thanks Clay! I would definitely use Aiello again! (See More)
5/17/2017
 
I wrote a complimentary review of Clay's work yesterday. Very professional. (See More)
3/09/2017
 
Clay Countryman came to our house to fix the heating system this morning. He was very cordial, polite, informative and expedient in completing the work which included installing a new wi-fi enabled thermostat. (See More)
3/08/2017
 
We have had outstanding customer service experiences with Aiello Home Services. Every technician is polite, upfront and solves our technical problem. Scheduling is efficient and calls to alert me when technician is en route are reliable. I highly recommend Aiello Home Services. (See More)
3/03/2017
 
(no comment) (See More)
2/25/2017
 
Clay was very efficient and professional. (See More)
2/16/2017
 
I woke up this morning and my furnace has gone out. I am chair mobile so this is an issue beyond what is "normal" for others with this kind of issue. Aiello had a technician out to my place in 30 mins. Clay was friendly, easy to talk with, knowlegdable and answered all my questions that I had. The price was very reasonable, especially considering how quickly they got to my place. My furnace is fixed, and this is now in my rearview mirror. Would recommend Aiello to anyone. Professional, and up-to-date with the latest technology (See More)
2/15/2017
 
Service was fast, and very reasonable for the amount of work done. Was offered two new learning thermostats under a new program sponsored by Eversource. Great work, Clay was terrific and stayed until the job was done and everything was perfect. I'll be looking for Aiello when the entire HVAC system needs to be replaced! (See More)
2/02/2017
 
(no comment) (See More)
12/07/2016
 
Clay did a thorough job, was friendly and considerate. (See More)
11/02/2016
 
Your entire team was great to work with. Unfortunately the first technician was not licensed to work on my furnace but it was not an emergency so I could wait a few days. Clay has worked on my system before and he always does a great job and lets me know exactly what he has to repair. It always costs more than I expected but I will continue to call Aiello Home Services for HVAC and plumbing service. (See More)
10/23/2016
 
I had made a stupid mistake and touched a switch on my thermostat which kept my A/C air handler running constantly. I did not notice the mistake, so I requested a service call from Aiello. The technician arrived on-time, he was friendly, professional and courteous. He walked over to my thermostat, noticed the switching error and corrected it. Total time: 15 seconds. Basic cost of the visit (which I knew in advance) was $69 tax, which I paid without complaint. However, I did mention to the technician that it might be appropriate for the folks in the office who set appointments to ask a couple of basic questions before dispatching a technician because this visit was a waste of both his time and my money. He assured me that the people in the office were incapable of asking even a simple question such as: "Did you check the switch on the thermostat?" So overall this experience was disappointing although our prior experiences with Aiello were generally quite satisfactory. (See More)
8/26/2016
 
Great response time, as expected. Very courteous staff and service technician. (See More)
8/12/2016
 
Clay was very professional and efficient. (See More)
8/10/2016
 
We received great help today getting our AC back up and running. Clay Countryman was professional, pleasant, on time, and worked hard to diagnose the problem - which was that we needed a new motor - he was able to have someone bring him the motor and install it same day. We are thrilled to have our AC up and running again. (See More)
7/29/2016
 
Our central air system failed on a Saturday afternoon (temp. 85 degrees). The earlies a technician could be sent was Wed. afternoon, due to high volume of repair calls. I made appt. I also checked other services, but none could come earlier. On arrival the technician checked system and in a timely manner diagnosed the failure. I was given the estimate on a tablet and I okayed the repair. The replacement part had to be delivered from another storehouse. He doesn't know this, but I overheard the technician on his phone outside and I appreciated that he refused to leave for another repair call and return after part was delivered and other job was completed. He told the dispatcher he could not leave this customer hanging if the other job turned out to be big. After part arrived 30 minutes later, he replaced it and ensured system was running properly. I paid by check and got a receipt via my email. I liked that the technician was conscientious about my family and home with a week long heat wave starting the next day. I liked the use of technology via tablet and internet for the estimate, billing, and payment - all quick and efficient. The entire visit lasted less than 3 1/2 hours. I was happy the my AC system was running better than before when the temp outside hit 100 degrees the next day. I felt the estimate for the part was somewhat high; but considering what it took to acquire the part, the consideration I was afforded by the tech, the quality of the work, and the efficiency of the whole process I am very happy I called Aiello. I have since made an appt. for an entire system check and will be doing so every year going forward. (See More)
7/23/2016
 
Very courteous and prompt service (See More)
7/20/2016
 
Clay Countryman serviced my air conditioning system today and he was wonderful. I had a problem for which Clay carefully and very clearly laid out my options. The work was completed in the same visit and all appears well. I really appreciated his knowledge and kindness. Thank you, Clay! (See More)
5/20/2016
 
Clay C. is an excellent service technician. He explained each step in the process, he quickly diagnosed the problem with my HVAC system and demonstrated how knowledgeable he is. (See More)
5/13/2016
 
I just had my air conditioner service inspected by Clay Countryman. He was friendly, professional, and extremely helpful. (See More)
5/03/2016
 
I have already made another appointment for my daughters 2 family home. Yup, I'm satisfied (See More)
5/01/2016
 
Excellent service, prompt and professional. Very detailed and explained options available to me. (See More)
4/21/2016
 
Clay was very courteous pleasant and informative. (See More)
3/31/2016
 
I thought the technician that was sent here conducted himself in a professional manner and made it clear what the problem was with our furnace. (See More)
2/14/2016
 
Clay actually arrived 1 hour early for our appointment, which was great! He was conscientious and courteous throughout the visit and provided a clear and understandable explanation of the results of our service call. Thanks Aiello for having staff such as Clay on your team. (See More)
2/11/2016
 
Technician (Clay) went out of his way to provided as prompt a response as possible and solved the problem quickly. It is the type of service I have come to expect from Aiello. (See More)
1/15/2016
 
I couldn't be happier with the service we have received from Aiello over and over again. Whether it is an installation, maintenance or repair. The latest incident was no exception. We had company from out of state and late Saturday evening January 9th our furnace unexpectedly stopped working. As the temperature started to drop I called for service. It was a busy evening, but Clay, our Service Technician made a special effort and went out of his way to come as soon as possible. He was able to correct the problem within a few minutes and we were warm once again. I am very grateful for this level of service and dedication shown by Clay. Something I have come to expect from Aiello without fail. Thank you, Paul O'Mara (See More)
1/13/2016
 
A little sad they they changed my schedule the day before legible talking on phone with 10 year old thinking it was my wife. Also wish they called to schedule it during Aug like last couple years for maintenance. (See More)
12/31/2015
 
Clay solved the problem with the heating system on his first visit. Good job Clay. After several tries the right tech got it done. (See More)
12/19/2015
 
Price gouging at its worst. A 15$ part and 10 min of labor for 250$? Plus a ridiculous 69$ show up fee. I will never call again. (See More)
12/09/2015
 
Clay is very professional as well as being personable. He always does an excellent job of cleaning and maintaining our heating and air conditioning system. When Clay has finished the job we are confident it has been done correctly . (See More)
11/18/2015
 
Last year your team member spent nearly an hour going thoruhly through the system, replace the humidifier filter, cleaned the humidifier pump and houses. During this service the technician only spent 15-20 min, did not replace the hmidifier filter, didn't clean the pump and it does not to seem to be very thorough in checking the overall system. Overall, this is the 1st time that we were not satisfied at all from your service. This service was not up to your standards. I am requesting that you schedule another technician to perform this service properly and thoroughly. Call me on my cell if you need additional feedback - 978-204-6708 (See More)
10/14/2015
 
The service technician arrived on time and did a great job. Today I have heat from me new heat pump, wonderful and warm! (See More)
10/08/2015
 
Clay showed up at the scheduled time and gave a thorough explanation of how the furnace operated in the home we just moved into (See More)
9/28/2015
 
Great service by tech Clay I would recommend you business to any one. Thanks Rev Vincent Fabiano (See More)
9/26/2015
 
Clay came out to service our furnace did a great job with everything very professional. Thanks (See More)
9/22/2015
 
As usual the service from Aiello was excellent. They responded to my call quickly, arrived on time and diagnosed the problem efficiently. Due to the considerable cost implied by the diagnosis they double checked to make sure there wasn't any alternative solution available and then completed the repair without delay. (See More)
9/02/2015
 
The technician Clay Countryman was on time and worked quickly to determine the extent of my problem. He then secured the necessary part, installed and had my system running without any further problems. He was courteous, friendly and knowledgeable, working efficiently and completed the work to my satisfaction. I very much appreciated how quickly this issue, which was not minor, was resolved. (See More)
9/01/2015
 
Aiello was the only contractor who could come out next day during the last heat wave and service my 25 year old Carrier unit. Clay the technician was very friendly, professional and competent. (See More)
8/22/2015
 
I thought it was a great idea to send a picture of the tech the day before he came. It never happened. Also for the charge he should have changed the filter. (See More)
6/13/2015
 
Appointment went well (See More)
4/22/2015
 
Clay arrived at my home several minutes before the scheduled appointment. This is much appreciated because it is hard to find a company that meets their appt time. Clay performed the work promptly and provided a detailed explanation of what he did and also shared his recommendations for the future. Pam was very courteous and willing to work with me on getting on their schedule on such short notice. Thanks Aiello !!!! (See More)
3/10/2015
 
The technicians have always been kind and professional. The representatives on the phone are equally as kind and professional. (See More)
1/23/2015
 
Fair at best. Tried repeatedly to get a wifi thermostat installed but to no avail - they couldn't figure out who was responsible for what. A real comedy of errors! The general manager was supposed to call us back - nothing. The pricing practices are questionable and I've finally decided to abandon this vendor once and for all. (See More)
11/15/2014
 
great service by tech. (See More)
10/26/2014
 
Easy scheduling and prompt courteous service. Been using Aiello bi-annually since they installed my AC/furnace 10 years ago. (See More)
10/18/2014
 
We enjoy having Clay come to service our unit. He knows his stuff and gets it done without fuss or muss. We look forward to seeing him again. He's also a nice guy! Jim Dempsey 4 Greenwich Circle Simsbury, CT 06070 860-408-9208 (See More)
10/10/2014
 
Clay C. was the service rep. Clay is personable and did a great job, as he did for us last season. Thanks, and pass it on to him. PS Your reportinjg or rating is not easy to use. Jim Dempsey (See More)
10/10/2014
 
clay countryman excellent best service technician (specialist) (See More)
10/10/2014
 
i did this review yesterday (See More)
9/10/2014
 
I have been with aiello home services for many years and Clay Countryman is the best!!!!!!!! (See More)
9/09/2014
 
Clay Countryman is the best!!!!!!! Cindy coustomer service is the best!!!!!!! (See More)
9/09/2014
 
Clay C. has been to our house for several service calls. He is professional and courteous. He is very patient and always takes the time to show me parts of our system and how they work in order to get optimum functioning. Aiello is very reliable and provides excellent customer service. (See More)
9/08/2014
 
Dawn and Clay were most outstanding in all phases of customer service. I felt that they were very courteous and professional from scheduling, arrival, work performed and the willingness to answer all questions asked. They are excellent employees and enable Aiello to project an image of being what a well run business is all about. (See More)
9/01/2014
 
Excellent work by Clay and others in the team. (See More)
8/29/2014
 
In my earlier review I inadvertantly selected a four star rating when I meant to select five stars. I happened to recognize this after I selected the submit button and did not have an opportunity to edit after the fact. Let this be my opportunity to make that correction. Very truly yours, Frank A. Fuchs (See More)
8/27/2014
 
Prices equivalent to stealing. (See More)
8/13/2014
 
Aiello does quality work, but their business practices are extremely suspect. Expect to be robbed and you will not be surprised. I just was charged $439 dollars for a ten minute repair and a $30 part. Assume they doubled the part price to $60 and charged me $100 dollars for ten minutes of labor you still are less than half of what they charged. I am looking for a new contractor. Aiello should be questioned by the BBB for unfair business practices (See More)
8/13/2014
 
Prompt response, problem solved. (See More)
8/02/2014
 
It was all great until the technician arrived and said he couldn't look at the air conditioner because it's on the roof. He did not offer any options....like get a ladder? It's a flat roof. I asked who else might do it and he said he didn't know and he left. It's hard to give a good score for that. (See More)
7/21/2014
 
Clay was very professional, and diagnosed the problem with my air conditioning very quickly. He was also kind enough to show me where the filter was located on my furnace. I would certainly recommend Aiello to my friends and family. (See More)
7/10/2014
 
Clay was very helpful and patient in explaining potential issues with AC unit. Very good person to work with. (See More)
6/24/2014
 
Clay was very professional and helpful in explaining the potential issues with our AC unit. Very friendly to work with. (See More)
6/24/2014
 
Clay was excellent . He diagnosed and fixed the AC issue promptly. He is an excellent worker. Special thanks to Steve Birch for taking care of me. (See More)
6/17/2014
 
Clay was excellent . He found the issue with AC unit immediately. Had all the parts necessary and fixed it promptly. I appreciate Clay's work and the service provided by Aiello. Special thanks to Steve Birch for taking care of me. (See More)
6/17/2014
 
I had a great experience with Aiello yesterday. The plumber explained in plain language what needed to be fixed and was easy to work with. Thank you so much, Aiello, for coming to my home in a timely manner and being so professional. (See More)
6/13/2014
 
FRIENDLY AND HELPFUL (See More)
6/12/2014
 
Clay was great. Repair went quick. Price was steep and neither visit fee nor diagnostic fee were credited towards the actual job fee. So that in itself was about 150. (See More)
5/28/2014
 
While doing an annual tune up of our air conditioner he showed me how mice had done quite alot of damage to our outside unit. He was able to get the replacement parts and come back to finish the repairs in one day. (See More)
5/23/2014
 
Clay was a great service technician. Hope to have him back next year. (See More)
5/15/2014
 
Clay was pleasant, knowledgable, and efficient. He serviced my furnace, fixed the problem we were having, explained how/why it was happening, and gave me some price quotes and advice on how to prevent it from occurring again...all in under 2 hours! I continue to be very happy with Aiello's service. (See More)
5/07/2014
 
Clay was professional, informative and did the job in the specified time. He is a great representative for Aiello. (See More)
4/28/2014
 
Clay arrived on time, was very courteous and went about his business professionally. I asked him some questions about my AC system and he stopped what he was doing to carefully explain to me.When he finished all was clean and back in place. (See More)
4/11/2014
 
Clay was very quick to determine our boiler issue! He installed a new expansion tank and clearly explained the problem! We are extremely satisfied with the service Clay provided! Thanks again! (See More)
4/09/2014
 
Clay was wonderful,came in told us what it was that needed to be done, Got it done and I appreciated his professional approach to the situation. He was kind and caring. Thank you Again Aiello. (See More)
4/01/2014
 
I needed emergency service on my oil furnace and called several places for help; however one couldn’t come out until the next day and 2 never called back. Aeillo Home Services not only answered but explained their pricing and gave me a call back when the technician was on his way, which in my case was only an approximate one hour wait. The Technician, Clay, was very professional, assessed the job and told me exactly what it would cost to fix the problem. Clay got my system back up and running which I was very thankful for because the temperature had started to drop and was expected to hit 9 degrees that night. (See More)
2/27/2014
 
On-time professional service- Job well done! (See More)
11/11/2013
 
I was extremely satisfied with the service i received. Thank you! (See More)
10/28/2013
 
Clay came to my home, at my request. He had serviced my boiler before and did an excellent job. He is very professional, efficient, polite, and most important, knows what he is doing. If I have another problem with my boiler or water heater again, I would request Clay as the service man. Great job Clay!!! (See More)
10/11/2013
 
Hi Folks. Thanks for providing a simpler way to provide feedback. We had our heating unit serviced October 1 by Clay C. He did a great job, made some very useful suggestions and was most pleasant and efficient. He deserves a pat on the back. Jim Dempsey (4 Greenwich Circle, Simsbury). (See More)
10/02/2013
 
Clay has visited or home two times this year, once to service our central air and second, to service the furnace. On both occasions, we found him to be courteous, professional and willing to share information. (See More)
9/24/2013
 
Clay is an excelent service rep. very knowledgeable and quick to answer questions. (See More)
9/21/2013
 
Clay provided great service and was able to answer several questions I had about my air conditioning and humidifier. (See More)
8/19/2013
 
Aiello was quite timely in getting out to us quickly. Clay C. was knowledgeable, courteous and efficient in performing the work. Excellent service specialist! (See More)
8/15/2013
 
Aiello Home Services arrived a day earlier than scheduled to repair my central AC unit on an 88 degree summer day! Technician Clay C. was very professional and identified the problem in a timely manner. He explained the problem thoroughly and was very knowledgeable. Based upon my experience, I would recommend Aiello Home Services for AC repair. Thanks! (See More)
7/23/2013
 
Clay was great. He called to let us know when he would arrive, identified problem quickly and was able to fix it same day. Service seemed expensive even with the service plan. However service was prompt, polite and we are no cooled off! (See More)
7/11/2013
 
Clay C. did the annual service of my a/c and heating. Right down to business and very polite. Nice Guy...Happy Father's Day!!! (See More)
6/11/2013
 
Tech was courteous and explained everything to me. (See More)
6/03/2013
 
Clay and his partner arrived on time and were very professional. They fixed the problem that I had promptly. They seemed to be very knowledgeable. I certainly would recommend them. (See More)
5/30/2013
 
Terrific job! (See More)
5/26/2013
 
Clay C did a great fixing our air conditioning problem. Very professional (See More)
5/22/2013
 
Clay C did an excellent job servicing my AC and heating. He was very courteous and professional. (See More)
5/20/2013
 
the best & quick (See More)
4/19/2013
 
Clay the service tech has been professional, knowledgeable, &efficent (See More)
12/04/2012
 
Clay C was courteous and professional. In all the years I had my furnace cleaned by other companies, no one ever mentioned the effeciency rate of the furnace. He was considerate to leave insulation from the attic around the house after working on the airconditioning. He also gave me an idea of how long he would be working so I could plan my day around the service. (See More)
12/03/2012
 
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