Slyvester M. Reviews

Nate McClellan
Slyvester M.
HVAC Service Technician
* Total number of reviews and star-ratings are based on data collected during the time period ARS / Rescue Rooter Charleston has been using the ReviewBuzz system and may not directly match the data found on each public review site.
This technician came on Friday after 7 PM and I showed him my thermostat he was already abrasive shoeing me away telling me he knows what he’s doing when I was trying to explain or show him that it wasn’t cooling. I explained to him that I was able to get the fan motor restarted with a long tool so I felt it was the capacitor because then the fan motor would come on and stay on when I manually started it. he went out and inspected the unit came back in and told me it would be almost $1300 to get the unit started needing a new capacitor a new contactOr and a new fan motor which I explained to him was replaced last year I got a second opinion from Berkeley heating and air and it was just a capacitor he had my unit up and running in 30 minutes. I have called twice to speak with a manager and no one will return my phone call. Please be aware of this company and do your research and get a second opinion if needed we as a consumer need to protect our self and I am posting this to help protect others who may be out of thousands of dollars just because we are told certain things need to be fixed To be fixed or replaced when it really isn’t warranted I will be reporting them to the Better Business Bureau (See More)
5/22/2019
 

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