Ben B.
Sales
* Total number of reviews and star-ratings are based on
data collected during the time period ARS / Rescue Rooter Charleston has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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Make an informed audio recording of any salesperson before buying. Promises made and guarantee given and now promises not kept and cannot get them to respond to their 100% guarantee. I have tried arbitration, BBB and now we are at the point of a possible legal remedy. (See More)
3/15/2021 |
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At first I was a little skeptical taking up business with the company so far away from where I live but it was Ben's salesmanship that sealed the deal. He answered all my questions, shared his customers experiences and treated me as if he already knew my concerns. I care for an elderly parent in which our unit broke down. As soon as I gave the ok, Ben did everything to make sure our unit was installed and our home well cooled. The technicians, Jamal W. and another tech which I didn't catch his name, was also very efficient and patient through the sweltering heat. Their professionalism and kindness gave me and my mom peace of mind. I did notice water leaking from outside unit two days later. I called for service and someone is expected to come out today. I'm confident the problem will be resolved. Thanks for all your help! (See More)
7/16/2020 |
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Ben got out to us the same day and we were able to talk about options that fit our budget. We had tried to get a system a year ago unsuccessfully with ARS. Ben was a breath of fresh air and gave direct and clear information. I felt comfortable proceeding with a major purchase because he ran all the numbers for us. Not only that he called into the office to confirm all of our payment options giving us an extra piece of mind that we were making the right decision. I am so relieved and grateful that we were able to get an affordable unit and got rid of a 24 year old heat pump that has caused us so many problems over the years! Thank you! (See More)
1/10/2020 |
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Ben was a polite and very knowledgeable sales rep. Although we did not use ARS I highly recommend getting a proposal from them through Ben! (See More)
11/02/2019 |
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