Tony C.
Plumbing Service Technician
* Total number of reviews and star-ratings are based on
data collected during the time period ARS / Rescue Rooter Charleston has been using the ReviewBuzz system
and may not directly match the data found on each public review site.
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They came and worked after regular hours to get out hot water heaters installed. Great work and very reasonable price. Courteous and knowledgeable. (See More)
4/09/2021 |
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Tony, Clint, and Alex came to install two hot water heaters when I was in a pinch for hot water with guests coming. They came late in the afternoon and worked until late to finish the job. They were polite, courteous, excellent workers who did not seem to mind at all that it was an after-hours job. I cannot say enough good things about them. My heart is full of gratitude for their quick response to my needs. This company makes me appreciate the work ethic that we often do not find. Thank you a million for being there for me! (See More)
4/08/2021 |
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Tony was personable, efficient and thorough. Highly recommended. (See More)
11/26/2014 |
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Tony was kind and professional. He quickly found during his plumbing inspection that my water heater was on its last leg. He gave me quotes to both fix it and replace it. As it was 11-12 years old, I decided to replace it. He returned the next morning with a new water heater. He was very neat and even pre-hung 2 doors. (See More)
10/03/2014 |
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I want you to know how fortunate you are to have Tom Davis representing you. From the mid-1970's when you provided service to my office and lab as Atlas, through the past 23 years when you serviced my home as ARS Rescue Rooter of Charleston, all of your personnel have been knowledgeable and professional. Tom Davis is exceptional. It may be that I've recently seen a lot of his work during two service calls, and had more opportunity to see how you operate in detail, but he is impressive. We suspected a leak in our water service line. he inspected the line and discussed our options in detail and in writing He patiently answered our questions and allowed us time to consider. I was concerned about the diameter of the line and pressure drop over its 435 foot length. He did calculations to confirm sufficiency, and explained that because the proposed 1 inch diameter PEX line would not have sharp bends like the existing 1 1/4 inch PVC line. there would be less friction loss and water pressure would be the same or better. He finished the line replacement in one day, being very careful to avoid unnecessary damage to lawn, walkways and driveway, even though everything was very wet from heavy rain.
Four days later we woke to find we had no hot water. Mr. Davis responded again, evaluated the situation, explained that it appeared that a power surge during a recent thunderstorm had damaged the circuit board controlling the water heater, presented options for repair or replacement, listened carefully to our questions, answered us knowledgeably and patiently, and proceeded to pick up and install a new water heater as we requested.
Thank you for your exceptional work. As I get older and less physically capable its more important to me to have your services available. (See More)
7/24/2014 |
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