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By john h. on 01/15/21
william was professional on time and efficient. A little expensive but the task was done efficiently.
By Robert H. on 01/04/21
Did a fast as nd good repair.
By Mark N. on 01/03/21
The problem was a toilet that was flushing and draining very slowly. Not clogged completely yet, but getting there. The technician who was dispatched was Jay Romero. He listened to my explanation, asked several questions, had me flush the upstairs (secondary) to...
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The problem was a toilet that was flushing and draining very slowly. Not clogged completely yet, but getting there. The technician who was dispatched was Jay Romero. He listened to my explanation, asked several questions, had me flush the upstairs (secondary) toilet. He did some thinking and looking before he gave me a recommendation. Some of these plumbers nowadays walk in the front door and they already know what they going to say. We are very pleased that Jay does some investigating and analysis first. He is trying to fix the problem, not rebuild the entire house. I feel if he makes a recommendation, I can trust him.
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By Lawrence B. on 12/19/20
no comment
By savannah &Melvin B. on 12/07/20
Mario was knoledgeable & professionlal. he was impress with his service and we would recommend him to our family & friends and definitely request him again. he wore a mask & shoe covering during covid-19 and cleaned up when he was finished. JOB well done.
By Mark N. on 11/25/20
The problem was a toilet that was flushing and draining very slowly. Not clogged completely yet, but getting there. The technician who was dispatched was Jay Romero. He listened to my explanation, asked several questions, had me flush the upstairs (secondary) to...
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The problem was a toilet that was flushing and draining very slowly. Not clogged completely yet, but getting there. The technician who was dispatched was Jay Romero. He listened to my explanation, asked several questions, had me flush the upstairs (secondary) toilet. He did some thinking and looking before he gave me a recommendation. Some of these plumbers nowadays walk in the front door and they already know what they going to say. We are very pleased that Jay does some investigating and analysis first. He is trying to fix the problem, not rebuild the entire house. I feel if he makes a recommendation, I can trust him.
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By Jeff G. on 11/24/20
In and out in under an hour. Had all the parts needed. Fast, fast, FAST!!!! Drip free now after a long time of dripping. Got a call about 45 mins before he showed up. I am very pleased with the service and with Jay!
By Lana C. on 11/16/20
The technician arrived without the tools he would need to properly diagnose the problem because nobody from the company bothered to inquire about the details or the nature of the problem. He suggested that he just snake the drain for now, and was going to charge ov...
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The technician arrived without the tools he would need to properly diagnose the problem because nobody from the company bothered to inquire about the details or the nature of the problem. He suggested that he just snake the drain for now, and was going to charge over $400. So it cost me $29 (their diagnostic charge) and lost time for absolutely nothing.
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By Lotfi M. on 11/12/20
The technician came home to give an estimate to replace the water valves for the main line and for the sprinkles line. He gave me an estimate of 1000$. He said it cost $1,200 and he will give me 200$ discount !!!. I asked the technician to give me an estimate to re...
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The technician came home to give an estimate to replace the water valves for the main line and for the sprinkles line. He gave me an estimate of 1000$. He said it cost $1,200 and he will give me 200$ discount !!!. I asked the technician to give me an estimate to replace the popup valves. He gave me an estimate of $419.99. They charged me 29$ to come home to do the estimate. Bryant Group did the first Job for $417 instead of $1000. Pipeworks gave me an estimate of $218.00 for the second Job. Bryant asked for pictures and gave me a free estimate by email. Great services. Pipeworks technician came home and he didn't charge me for estimation.
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By Dexter C. on 11/02/20
Mario was very professional and provided top notch customer service. He arrived on time and the project was completed in record time.
By Mang W. on 10/29/20
Fast, clean and good quality of work.
By Inna Y. on 10/22/20
Good service
By Fabio L. on 10/19/20
no comment
By Victoria C. on 09/25/20
Very professional and prompt with the appointment.
By Dennis G. on 09/24/20
no comment
By Joan C. on 09/23/20
Great work
By Kenneth G. on 09/23/20
William was on time, intelligent, respectful and I am VERY happy with his service and that of the company!
By Sharon T. S. on 09/09/20
Mario C***** did an excellent job today replacing the hot and cold water lines and valves that connect to my washer, after previous extensive leaking.
By Merle C. on 09/09/20
Thank you for coming on time and doing the job nicely
By Scott M. on 09/02/20
This company over charged my wife for 5 minutes of work if you want to call it that. When I called to better understand the charge the unprofessional women that answered the phone told me that it should’ve been more. She said same price for 2 minutes or 2 hours o...
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This company over charged my wife for 5 minutes of work if you want to call it that. When I called to better understand the charge the unprofessional women that answered the phone told me that it should’ve been more. She said same price for 2 minutes or 2 hours of work...unbelievable!! As a business owner myself I’m shocked of the lack of integrity from this company and plan on leaving reviews so hopefully this doesn’t happen to other people looking for a honest & fair company. Scott M.
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Wilmer R
Customer Service Rep.
Rating:
(3 total reviews)
Mario C
Rating:
(58 total reviews)

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Wilmer R has a 3.5-Star average rating and a total of 3 total reviews
3 total reviews
By JOHN D. on 10/31/17
I called your service this AM and actually received an appointment for the same day at no additional charge!.Wilmer, your service pro, arrived on time, another plus! He was very cordial, informative and caring in describing what was required to replace our sump pum...
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I called your service this AM and actually received an appointment for the same day at no additional charge!.Wilmer, your service pro, arrived on time, another plus! He was very cordial, informative and caring in describing what was required to replace our sump pump. Wilmer is a great asset for your company as he does present a great first impression and does excellent work for your customers. I will absolutely endorse your services!
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By John C. on 06/21/17
Wilmer was a pro at work. Very knowledgeable. He replaced the drain stopper/gasket in my bath tub. He spotted a pin hole sized leak in one of the pipes and repaired that. He beat an estimate I received from Roto- Rooter by $80.00. Though this company is a little co...
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Wilmer was a pro at work. Very knowledgeable. He replaced the drain stopper/gasket in my bath tub. He spotted a pin hole sized leak in one of the pipes and repaired that. He beat an estimate I received from Roto- Rooter by $80.00. Though this company is a little costly, you get what you pay for. I recommend you request Wilmer. John Coleman Bowie, Md
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By Linda H. on 04/17/17
This is an over priced company. To reconnect a gas dryer they wanted to charge $405 which is double the price of home deport or any other reasonable company. This is a sham because supposedly willing to negotiate the price if I can speak to supervisor of course sup...
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This is an over priced company. To reconnect a gas dryer they wanted to charge $405 which is double the price of home deport or any other reasonable company. This is a sham because supposedly willing to negotiate the price if I can speak to supervisor of course supervisor does not answer the phone so I have to pay the service charge of $30. This is a sham because they know they are over priced and you are liable for the service charge. This is a fast way to make money without doing any work. Just think if they see 10 customers in over 3 hours they have made $300 for doing nothing knowing that the supervisor is not going to answer the phone. This is just a horrible way to handle customers almost like a bate and switch. I will NEVER NEVER call this company again.
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