Mario did a great job and knew what the problem was with seconds of looking at the toilet. The cost of fixing it would have been close to the same amount as a new toilet. He left the decision up to me which way to go. I would recommend Your 1 Plumber to my friends and family. Mario did a great job and gave me an estimated time frame that was almost exactly to the minute.
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First time I have used this company and I am very satisfied. Mario kept me informed throughout the repairs. He was professional, knowledgeable and very personable. He tested everything and made sure all was working well. He was thorough in going over the billing and the warranty information.
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William came out the same day, assessed the location of the leak, explained how he would make the repair, and had everything he needed on his truck to complete the job. He gave a quote, had me look at the work before he closed it out and charged half of what another plumber had quoted me the day before. I was most impressed with his honesty and professionalism.
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I woke up to find water all over my basement floor; the water heater in my basement had broken over night. I called Your 1 Plumber and the were able to send a field technician that day. The hot water heater was replace with a quality model and the old heater was removed and disposed of. The technician, Wilmar, was efficient and professional. The job was completed and appears to be well done. My only concern was that I wasn't given any options, other than the size of the replacement water heater. The job, while expensive, was very well done.
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