Wolfgang gang was just amazing! Best vendor I've dealt with after 19 years, 3 houses, and 2 full restorations. Guys arrived right on time, were total professionals, worked so hard, were done ahead of schedule, cleaned the area nicer than when they walked in - including vacuuming and washing the floor. Sales process and follow-up was second to none too! I wish Wolfgang provided every home service, I'd just have Brandon, Derrick, and Phoenix on speed-dial.
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Cody and Ray are two of the best installers I have met. I just had my system replaced. I bought the house new, and the air conditioner was 23 years old. The indoor unit in the attic was going to be like taking a motorcycle apart in a phone booth. They arrived on time. We walked the job and discussed what was going to happen for the day. Cody and Ray immediately went to work in the attic. They had to literally take the entire indoor unit apart before they could get it out of the attic. They work fast and I was very impressed how they clean up while working and keep a clean work space. They did such a great job cleaning up after a Great install, they even swept my garage floor. Now that is Customer service. We talked about the entire progress throughout the day. They took a little longer getting the indoor unit out so it did slow them down a bit, but they plugged along and didnt stop until the entire installation was complete. They stayed on the job until I was fully informed on how to operate thermostat and how the unit worked. I was very impressed. Ray-Cody on a Personal note: Thank you for doing such a great job, I knew it was going to be a pain, I never heard one complaint. You guys are great!
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Derrick, Brandon, and Phoenix spent the day installing a new AC unit. IT WAS 115 degrees! God Bless these men! They were polite, clean and very friendly. We now have a working AC unit and could not be happier. Thank you for making such an annoying problem go so smooth. Wolfgang's Heating and Cooling is simply the BEST! Thank you again for your hard work!
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Had our AC unit installed today by Phoenix P and Derrick B. They did a marvelous and efficient work, for both outside and inside units. It was hot and humid, but, they were really good, professional, proficient, knowledgeable and very courteous. I would recommend Wolfgang’s to everyone who needs either AC replacements, or inspections. Thank you, for a job well done.
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Derrick B and Phoenix P (and Brian K in sales) all professional, fast, prompt, and kind. Cleaned up a 25 year old mess of a system for us. Replaced everything and it looks and runs perfectly. Very pleased with service. Careful attention to tracking in dust and mud from outside. I (kinda) can’t wait for our other system to go down so we can have same service, efficiency and quality. We used them for our rental and primary residence.
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Matt H was great! He was very knowledgeable and diagnosed the problem with the AirCon, working through the many test steps. He gave us various options of varying cost to address, with absolutely no pressure, all the time gladly explaining his work. He was able to get a part under warranty to reduce our bill, got us going for the short term while we organized a longer term fix (now scheduled for only a few days later). A perfect experience and will definitely be using Wolfgang's again and asking for Matt!
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Excellent customer service with Cody from Wolfgang’s Cooling and Heating. We always appreciate the blue shoe coverings while inside the home. Cody explained what he would do and handled the regular pre-paid maintenance efficiently and carefully, and at the end thoughtfully explained the results and recommendations. Thanks for a job well done.
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