Chris arrived on time, introduced himself, went right to work. He was well dressed for a service person and clean. He looked at the equipment and told us what needed to be done and how much it would cost. At no time did we feel forced to do anything. He was very upfront about the problems we are going to face with aging equipment buy didn't tell us we had to do anything "right now". We were very pleased with his service.
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Chris the tech was professional, polite and very clear on what he felt we needed to have done to our equipment. He did not try and sell me anything we did not need. Very honest about what we should expect going forward and what repairs should be done to get the most out of our air conditioner. I will and have recommend Wolfgang's to others.
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Chris was very thorough in checking our air conditioning units and ducting. He showed us pictures of the areas and units that were deteriorating and may need to be repaired or replaced at some future time. He was upfront and honest in his assessment and did not pressure us in purchasing new units but let us know that they were old units and should be replaced soon. This is Chris' second visit to our home and we have been very pleased with him.
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Mike Stout came out to our house on a Saturday morning to see why water was coming out of the secondary pan. Mike analyzed the problem and explained in detail what the issue was. I felt very comfortable that he is knowledgeable and communicated with me so I totally understood what the issue was. He took corrective measures and we are moving forward. This is the best A/C company I have found and we'll recommend them to anybody who needs a fair, honest and competent company that are experts in their field. I'd give 6 stars if I could!!!
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I figured out how to post it already, but here you go just in case: Monty serviced my A/C today. He was on time, and very friendly (my dogs sure loved him!). I also really appreciate that he took the time to explain the thermostat to me because I had quite a few questions. Lastly, he also took the time to now only show me how, but he also helped me change the position of the vents in my room so that not as much hot air was blowing in. Stand up guy; he did a great job.
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Chris B. serviced my A/C & Heating Unit on 2/16/18. He arrived on time, was extremely professional and courteous in allowing me to move my three dogs outside so he could check the thermostat and then switch the dogs to the inside, so he could perform the preventative maintenance on the unit. Great attitude and enjoyed the interaction with a well-informed employee. Keep up the good work Chris B.
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