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By Jason S. on 12/20/18
Omar was very professional and very helpful in educating me on my system. He put on foot booties when he got to the door without me even asking, which is the right way to make a first impression as a service provider. I was interested in learning more about how ...
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Omar was very professional and very helpful in educating me on my system. He put on foot booties when he got to the door without me even asking, which is the right way to make a first impression as a service provider. I was interested in learning more about how our furnace worked and he took the time to explain all the components as well as what to look out for in terms of future items that may wear down over time. He did a thorough inspection of our furnace and condenser. Very happy with the service and will definitely be requesting Omar for our spring tune up! Westland was able to schedule me for a next day appointment as a new customer, which was amazing.
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By Dale R. on 12/18/18
(no comment)

By Julie F. on 12/15/18
Homeowners: Do yourself favor when your furnace and/or AC unit craps out and call Westland HVAC. Seriously. From Ryan and Sean to Christian and Omar - great customer service. Heck, even Amanda and Annette In the office are great.

By Mark D. on 12/14/18
Told me the address was wrong

By Julie E. on 12/04/18
Both Ray & Bill were professional, efficient and pleasant. They answered all my questions during installation and left the area they worked in spotless when the job was completed. I will definitely be using Westland for all my A/C and plumbing needs!

By Carol V. on 11/28/18
Omar arrived shortly after he called to let us know he was on his way. He donned the requisite booties and set to work on our yearly furnace inspection and tune up. When he was done, he gave me a full review of what he had encountered and what he had done to rec...
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Omar arrived shortly after he called to let us know he was on his way. He donned the requisite booties and set to work on our yearly furnace inspection and tune up. When he was done, he gave me a full review of what he had encountered and what he had done to rectify the issues, including photos. He also asked if we covered our AC unit, due to wintertime issues with mice if we did so (we don't). Love this company, their exceptional service and knowledgeable and personable service staff. We highly recommend them for any HVAC work that needs to be done.
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By Shawna N. on 11/27/18
Omar was very professional and pleasant. He explained everything and told me what to look for as my furnace ages, which I really appreciated. I also appreciated the way he explained things without speaking down to me. He was very competent and I will definitely re...
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Omar was very professional and pleasant. He explained everything and told me what to look for as my furnace ages, which I really appreciated. I also appreciated the way he explained things without speaking down to me. He was very competent and I will definitely request him in the future. Thank you!
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By Andy G. on 11/16/18
Sean is always professional, knowledgeable, and thorough! Thanks, Sean for your wonderful service!

By Mike S. on 11/16/18
Omar ******* provided exceptional customer service.

By Tony L. on 11/10/18
Omar was our technician and he was awesome! Very professional! He explained everything in detail and gave us some tips for our unit. We will definitely ask for him every time!

By Tony L. on 11/10/18
Omar was our technician and he was awesome! Very professional! He explained everything in detail and gave us some tips for our unit. We will definitely ask for him every time!

By Kris A. on 11/09/18
Excellent professional service! We highly recommend! Omar was extremely professional and knowledgeable.

By jeffrey g h. on 11/06/18
He is a keeper for your business.Will request him on the next visit.

By Ellie B. on 10/28/18
Our service professional, Omar Beckman, was just great! He called me prior to our allotted appointment time and stated that he had completed his service job ahead of time and wondered if he could come to my home earlier than scheduled. I love when a serviceman do...
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Our service professional, Omar Beckman, was just great! He called me prior to our allotted appointment time and stated that he had completed his service job ahead of time and wondered if he could come to my home earlier than scheduled. I love when a serviceman does that! Omar was very polite, friendly, and completed his work in a timely fashion. I would definitely recommend Omar Beckman and Westland Heating and Air Conditioning!
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By Roger D. on 10/27/18
Omar was very corteous and explained , in detail, the work performed and what to expect in the future. Look forward to having him back.

By Thomas H. on 10/25/18
Paul & Nick did a great job!

By Roger D. on 10/25/18
(no comment)

By Laura B. on 10/24/18
Omar did an awesome job explaining what he did during my service call. I can tell he takes pride in doing a great job for your customers!

By Thomas H. on 10/22/18
We've been Westland customers since we moved to OH 16 years ago. Paul and Nick installed our new furnace today. They were polite, efficient and explained everything that we need to know. Very satisfied.

By Laura B. on 10/22/18
We have been working with this company for years. Today, Omar came out to do my yearly furnace check-up, and he did an awesome job explaining everything he checked on my furnace. I would highly recommend that he comes out to check your furnace before winter arrives!!!
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440-871-7525

Select any employee to see all their reviews.

Omar B
Rating:
84 total reviews!
Ray N
Rating:
34 total reviews!
Christian W
Customer Service Rep.
Rating:
(2 total reviews)
Debbie M
Customer Service Rep.
Rating:
(2 total reviews)
Matt M
Rating:
(21 total reviews)
Cody U
Rating:
(14 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Westland Heating & Air Conditioning has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Westland Heating & Air Conditioning. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Matt M has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
21 total reviews
I've been working in the HVAC field for over 5 years and I love it. I enjoy watching baseball and fishing in my free time. If it involves being outside than count me in.
By Anthony K. on 07/06/18
Matt M********** was a breath of fresh air! Heating and air conditioning service guys are usually not competent enough or ethical enough. Not so with Matt. He knew what he was doing, he did it right and completely (no loose ends), he was efficient, and he did not B...
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Matt M********** was a breath of fresh air! Heating and air conditioning service guys are usually not competent enough or ethical enough. Not so with Matt. He knew what he was doing, he did it right and completely (no loose ends), he was efficient, and he did not BS and make me feel he was looking for ways to ramp up the bill. He's an asset to his employer, clearly raised by enlightened parents. God bless.
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By K N. on 07/01/18
Matt the service tech is very professional in all cases - phone, in person. And even in text! Came next day on a Sunday to fix ac during 90 temps . If this is how Westland operates as a group they are now my full service HVAC provider .

By Chris F. on 12/05/17
Fast, efficient service!

By Daniel m. on 12/04/17

By Daniel m. on 11/22/17
The Westland tech Matt was very nice and professional. Would highly reccomend Westland Heating and Air to anyone!

By Daniel m. on 11/20/17
(no comment)

By Rich W. T. on 11/18/17
professional, on time, knowledgable

By Rich W. T. on 11/17/17
Matt was clean, communicative, and prompt

By Kari L. on 11/17/17
Matt was AWESOME! He came to my home within hours of me calling the company about my broken furnace. It took him less then an hour to diagnose the problem, and get the issue fixed. He even offered to go to the store to get addition parts if I needed him to. He di...
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Matt was AWESOME! He came to my home within hours of me calling the company about my broken furnace. It took him less then an hour to diagnose the problem, and get the issue fixed. He even offered to go to the store to get addition parts if I needed him to. He did a great job, he explained the issue, and was extremely professional in the meantime. The price was reasonable too. I would definitely recommend Matt for his services, and I will use this company if any issues arise again! Sincerely, A very satisfied customer, -Kari Libengood
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By Kevin O. on 11/15/17
Matt M. is a Service Professional at Westland Heating and Air Conditioning. He is very professional and personable and does an excellent job of maintaining our furnace and AC. He is always prepared and makes sure that all the services he has provided are up to ou...
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Matt M. is a Service Professional at Westland Heating and Air Conditioning. He is very professional and personable and does an excellent job of maintaining our furnace and AC. He is always prepared and makes sure that all the services he has provided are up to our expectations. He is thorough and efficient and very courteous. I highly recommend him and appreciate the great service with a smile he provides!
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By Kermit M. on 11/09/17
Matt arrived w/in the promised time frame. He was cordial, friendly & outgoing. He was very comlimentary of Westland as a great place to work & happy with the work he is doing. He seemed to be very knowledgeable with his work. Matt was very courteous prior to & sub...
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Matt arrived w/in the promised time frame. He was cordial, friendly & outgoing. He was very comlimentary of Westland as a great place to work & happy with the work he is doing. He seemed to be very knowledgeable with his work. Matt was very courteous prior to & subsequent to completing the call.
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By J. Willard C. on 11/06/17
Matt M performed our fall service on our furnace. He is a very pleasant person. I didn't observe his work because we have used Westland Heating for a number of years for our Fall and Spring heating and cooling check-ups and trust the work. One question I had Matt a...
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Matt M performed our fall service on our furnace. He is a very pleasant person. I didn't observe his work because we have used Westland Heating for a number of years for our Fall and Spring heating and cooling check-ups and trust the work. One question I had Matt answered clearly and showed me how a part of the system worked.
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By sean t. on 11/06/17
Matt M came buy for our schedule check up for the heating system. Matt was very professional and reviewed all items with me. I was very pleased with the call. Also, Westland Heating and Air Conditioning is an excellent company. We have been consistently pleased wit...
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Matt M came buy for our schedule check up for the heating system. Matt was very professional and reviewed all items with me. I was very pleased with the call. Also, Westland Heating and Air Conditioning is an excellent company. We have been consistently pleased with all of the employees.
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By Fred B. on 11/01/17
"No Comment"

By roger d. on 10/31/17
Very satisfied with Matt's service provided today. Very professional and all work was handled promptly

By Tom H. on 10/30/17
My HVAC Technician at Westland is the best. He is very helpful and goes above and beyond to make sure my system is running efficiently. I would and have recommended him to my friends.

By Marty C. on 10/25/17
Matt has the expertise and knowledge to keep us warm in the winter and cool in the summer flawlessly. If I do have a problem Westland responds to my needs immediately. Westland should be proud of the way Matt represents their company.

By Marty C. on 10/24/17
Matt M. Has been taking care of my heating and air conditioning for many years now. His expert knowledge of furnaces and air conditioning have kept every thing working flawlessly. A few years back we had a gas valve go bad on a Sunday night in the middle of winter....
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Matt M. Has been taking care of my heating and air conditioning for many years now. His expert knowledge of furnaces and air conditioning have kept every thing working flawlessly. A few years back we had a gas valve go bad on a Sunday night in the middle of winter. After a call to Westland they were out here and had us up and running in a little more than 30 min. Westland and Matt are the only ones I look to for service. Martin D Costin
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By Don A. on 10/23/17
Everything was great a good bunch of guys you should be proud of your staff keep up the good work

By Don A. on 10/22/17
Matt very professional very knowledgeable and friendly personality
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