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By Brandi D. on 08/20/19
Todd was awesome to work with, very thorough and professional. Been with Western Heating and Air for many years and always have a great experience.

By Kathy R. on 08/19/19
You sent over Nick, he was just the nicest person, he did the job, and was very polite. Thank you.

By CJ E. on 08/14/19
THANK YOU THANK YOU THANK YOU!!!!!! We've been a loyal customer for 10 years and will continue to be so with service like today. A/C went out, called you to ask for service and was really expecting a technician tomorrow or even the next day...HOWEVER you had an inc...
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THANK YOU THANK YOU THANK YOU!!!!!! We've been a loyal customer for 10 years and will continue to be so with service like today. A/C went out, called you to ask for service and was really expecting a technician tomorrow or even the next day...HOWEVER you had an incredible technician, Bob Carton, was here within 1 hour. He was so professional & kind and extremely knowledgeable!!! A/C working - from broken to repaired in less than 2 hours!
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By Cody V. on 08/14/19
I recently had my entire HVAC system replaced by Western. Jason G. came to my house to inspect my old unit and give me an estimate, I felt he was very honest , respectful and upfront, he didnt try to sell me anything he didnt think I needed and the quote he gave my...
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I recently had my entire HVAC system replaced by Western. Jason G. came to my house to inspect my old unit and give me an estimate, I felt he was very honest , respectful and upfront, he didnt try to sell me anything he didnt think I needed and the quote he gave my fit my budget.Mario and his crew came just a few days later and were very professional and quick with their work. Old system out and new system up and running in less than 6 hours. Very much recommend Western Heating and Air
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By Mike M. on 08/14/19
I had a leaking natural gas pipe in the garage wall, I called three places who were too booked for service, the third place I called suggested Western Heating & AC. I checked their reviews and they were positive, so I called. I spoke with Chris, he was extremely p...
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I had a leaking natural gas pipe in the garage wall, I called three places who were too booked for service, the third place I called suggested Western Heating & AC. I checked their reviews and they were positive, so I called. I spoke with Chris, he was extremely polite and professional, he was able to schedule me in within 3 business days, and gave me a reasonable ballpark estimate after I sent him a photo. Western technicians Kyle and Justyce showed up as scheduled and were also very polite and professional. I showed them the work and left them to it. When the work was complete, I inspected their work and it was a very high quality and clean repair. I was impressed, five stars! There were some issues I had with coordinating a city inspector to come the same day, and when I expressed some dissatisfaction, Chris responded promptly to set things in order to verify my 100% satisfaction. Quality people, quality work, and they follow through on customer satisfaction, I’m very pleased and added their service to my calendar for future seasonal maintenance. I highly recommend these people! Thank you Western Heating & AC, Chris Combs, Kyle Bendawald, and Justyce Goff
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By Sandy G. M. on 08/14/19
Scott spent all day working hard getting our ducts cleaned. We are loyal Western Heating and Cooling customers!

By Elvedina Eve M. on 08/10/19
The company you can trust at any time and with any needs. Their quality and readiness to help their customers is above and beyond.

By Marche E. on 08/09/19
Our A/C began dying on us about the time the heat hit here in Boise. Western had helped us twice earlier this year, so we called them and they immediately scheduled Kevin to come give us some options for fixing our cooling problem. We ended up purchasing a new sy...
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Our A/C began dying on us about the time the heat hit here in Boise. Western had helped us twice earlier this year, so we called them and they immediately scheduled Kevin to come give us some options for fixing our cooling problem. We ended up purchasing a new system. The one we ordered wasn't in stock, so they brought us an upgraded system for the same price. Kevin was on sight during much of the installation, he even got into a crawl space to help out in order to speed up the installation process. They have checked back with us to insure all is well, and we just received a thank you gift in the mail. I love Western Heating & Air and their employees!!!
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By Marche E. on 08/09/19
Jarod and his team recently installed a new HVAC system in our home. They were on time, professional, and very fast and efficient. They made sure everything was working perfectly before they left. This is the third time I have used Western Heating & Air this yea...
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Jarod and his team recently installed a new HVAC system in our home. They were on time, professional, and very fast and efficient. They made sure everything was working perfectly before they left. This is the third time I have used Western Heating & Air this year. I will call them every time I need HVAC service.
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By Cory R. on 08/07/19
We use Western for our business heating and AC maintenance and repair. Fast, friendly and knowledgeable service.

By Mike H. on 08/06/19
Reliable

By Scott H. on 08/01/19
Prompt service. Knowledgeable technician. Great customer service and rapport. Follow up a few days later is great customer service. Price was very fair.

By Tom C. on 07/30/19
Very professional diagnosis and quick service, getting us back up and going

By Tom C. on 07/30/19
Zach came out to my house yesterday afternoon and quickly resolved my problem. He was very courteous, did a quick trouble shoot of the situation and made the necessary repairs in short order. He seemed to be a Top Notch repairman, and what I would consider a valuab...
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Zach came out to my house yesterday afternoon and quickly resolved my problem. He was very courteous, did a quick trouble shoot of the situation and made the necessary repairs in short order. He seemed to be a Top Notch repairman, and what I would consider a valuable asset to your team. Good Job Sir!!
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By Polly h. on 07/29/19
He did a fantastic job. Very friendly and professional saving us long term money with small maintenance repairs. Thank you Todd

By Ginny J. on 07/22/19
Mr Wallace serviced our air conditioner today and installed a new motor. He was very polite, skilled and professional. Thank you for the great service.

By Big Brothers Big Sisters of Southwest I. on 07/21/19
Is it hot outside? We can't tell because we are nice and cool thanks to Western Heating and Air Conditioning who gave us a great deal on our new HVAC! Special thank you to Sam Jacobs, who made our temperature control dreams a reality

By Kevin on 07/16/19
Well my AC went out and I called Western Heating & Air. They placed me on the urgency list and I had a Tech out in no time! Lloyd was very professional and great to work with. He showed me why my AC took a dump (my lack of upkeep) and got it up and running a lot fa...
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Well my AC went out and I called Western Heating & Air. They placed me on the urgency list and I had a Tech out in no time! Lloyd was very professional and great to work with. He showed me why my AC took a dump (my lack of upkeep) and got it up and running a lot faster than I expected! Great guy and great customer service from Lloyd, the call team and from Western Heating & Air!
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By Leigh Ann M. on 07/15/19
They installed our system in 2005 when we built the house and they have serviced it twice a year since. Our heating and cooling system has never broken down and runs like champs 15 years later. They have a code to get in house to do fall and spring services to syst...
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They installed our system in 2005 when we built the house and they have serviced it twice a year since. Our heating and cooling system has never broken down and runs like champs 15 years later. They have a code to get in house to do fall and spring services to system when no one is home. they do the work and are trustworthy to care for your property and lock it up when they leave. Outstanding company!!!
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By Nadine c. on 07/13/19
Western Heating was prompt and polite in setting up a Saturday morning service call to fix the blower on my furnace. Todd came early in the morning and worked until the problem was fixed. I appreciated his diligence in trying to solve the problem. At first he thoug...
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Western Heating was prompt and polite in setting up a Saturday morning service call to fix the blower on my furnace. Todd came early in the morning and worked until the problem was fixed. I appreciated his diligence in trying to solve the problem. At first he thought the entire circuit board was bad and would need to be replace but he still tried a couple of other things and Eureka! one of them worked! Thanks Todd and Western Heating. All of this cost me nothing since the furnace was still under warranty.
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Select any employee to see all their reviews.

Todd G
Rating:
205 total reviews!
Western Heating and Air Team
Rating:
77 total reviews!
Mike W
Rating:
(57 total reviews)
Doug H
Rating:
(51 total reviews)
Zach M
Rating:
(35 total reviews)
Russ L
Rating:
(32 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Western Heating and Air - Boise has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Western Heating and Air - Boise. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Western Heating and Air Team has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
77 total reviews
By Elvedina Eve M. on 08/10/19
The company you can trust at any time and with any needs. Their quality and readiness to help their customers is above and beyond.

By Leigh Ann M. on 07/15/19
They installed our system in 2005 when we built the house and they have serviced it twice a year since. Our heating and cooling system has never broken down and runs like champs 15 years later. They have a code to get in house to do fall and spring services to syst...
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They installed our system in 2005 when we built the house and they have serviced it twice a year since. Our heating and cooling system has never broken down and runs like champs 15 years later. They have a code to get in house to do fall and spring services to system when no one is home. they do the work and are trustworthy to care for your property and lock it up when they leave. Outstanding company!!!
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By Eric S. on 04/17/19
Western Heating replaced two of our Commercial HVAC units. Mario was a pleasure to work with. Arrived on time and completed the service/install quickly! Even answered a few questions I had about how the system worked. Would recommend to anyone who needs a quality ...
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Western Heating replaced two of our Commercial HVAC units. Mario was a pleasure to work with. Arrived on time and completed the service/install quickly! Even answered a few questions I had about how the system worked. Would recommend to anyone who needs a quality repair or installation!
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By Marche E. on 04/12/19
I needed some work done on my furnace/AC unit and duct system. Because of some cancellations I was able to have both of these services done within three days of when I called. The technicians, Scott C and Dustin F, were very professional and didn't try to sale ...
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I needed some work done on my furnace/AC unit and duct system. Because of some cancellations I was able to have both of these services done within three days of when I called. The technicians, Scott C and Dustin F, were very professional and didn't try to sale me on anything I didn't need. They used footwear protectors and corner guards and did everything they could not to cause any damage to my home. They took the time needed to do the jobs well and went above and beyond in cleaning up after themselves. I recommend this company and will definitely do business with them in the future.
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By Stephanie W. on 03/30/19
We are a certified family home for our disabled adult son and we have had them do our home heating & cooling inspection for the last 3 years. They are always fast, courteous, and honest with us. I would highly recommend them for any job that you have!

By Roy N. on 03/27/19
Western installed a natural gas unit heater in my garage. From start to finish, they did the high quality work I have come to expect from them--competent, courteous, and thorough. I especially appreciate the crew periodically checking with me to ensure install was ...
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Western installed a natural gas unit heater in my garage. From start to finish, they did the high quality work I have come to expect from them--competent, courteous, and thorough. I especially appreciate the crew periodically checking with me to ensure install was done the way I wanted.
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By Dan O. on 03/24/19
Always courteous and on time and keeps our HVAC system running smoothly !

By Jeraldine C. on 03/22/19
(no comment)

By Lynn O. on 03/19/19
Great service once again.

By steven w. on 03/16/19
Very knowledgeable and he has kept in touch. He keeps his appointments and does what he says he will do. This is how a good business is run.

By Julio P. on 01/24/19
I was having problems with my furnace. Tristan Davis was very helpful in explaining where to find my models error codes and model number. He found my part and had it to me in no time. I am very pleased with the quality and knowledge of Westerns and I know you will be too.

By Kristin B. on 01/10/19
Tristen was able to explain the problem so we could understand and quickly reassured us with the best possible solution. Tristen was polite, on time and available, all around very professional. The company “western heating and air conditioning” is blessed to ha...
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Tristen was able to explain the problem so we could understand and quickly reassured us with the best possible solution. Tristen was polite, on time and available, all around very professional. The company “western heating and air conditioning” is blessed to have this young man as an employee. And if Tristen is a representation of this company, I give 5stars to “Western Heating and Air Conditioning” I will always recommend this company and employee to all my friends and family.
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By Benjamin S. on 01/09/19
Tristen was timely, efficient, knowledgeable and helpful. We are very grateful for his help! Thank you!

By Axe H. on 01/04/19
Excellent and thourough service. Fantastic price. Lower than expected price. Very helpful and knowledgeable technician. We will be using this company from now on.

By Larry S. on 12/26/18
Western Heating has great service. Sunday early morning (December 23,2018 heater (Furnace) stopped working and called the after hour number and they were out right away and took care of the problem. Thank you, Great service and good prices.

By Larry S. on 12/25/18
Western Heating has great service. Sunday early morning (December 23,2018 heater (Furnace) stopped working and called the after hour number and they were out right away and took care of the problem. Thank you, Great service and good prices.

By Deborah W. on 12/24/18
Tristan is an angel in disguise! If everyone in the world had just a smidgen of his kindness we would have a happy world indeed. Tristan went above and beyond to help us with an emergency situation. Because of him, Western Heating and Air has our loyalty!

By Vickie K. on 09/13/18
I have used Western Heating & Air for many, many years and always get great service from any of the service pros that come to our house. Western is the best!

By Jaime v. on 08/10/18
Wanted to charge me 600$ for a blower motor that I found at hopper electric for 150$ then refused to install it. Bad business I feel.

By Catherine T. on 07/31/18
Great company to work with Extremely customer service orientated From the owner to the technicians I experienced professional help and excellent workmanship and a strong work team mentality Western will help you with your unique heating and cooling needs .
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