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By Julie G. on 01/15/20
Bob came over to complete scheduled maintenance. He was thorough and efficient and my heater is working great. Employees like Bob are the reason I trust the work of Western Heating and Air.

By Julie S. on 01/07/20
What a respectful knowledgeable guy.. He explained and showed me what he found wrong on the furnace and did a good deep cleaning before turning the furnace back on. It was nice not to have to worry or question if he knew what needed to be done and felt very safe! I...
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What a respectful knowledgeable guy.. He explained and showed me what he found wrong on the furnace and did a good deep cleaning before turning the furnace back on. It was nice not to have to worry or question if he knew what needed to be done and felt very safe! I would recommend Todd G and I would recommend Western heating &Air
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By Steve F. on 12/11/19
Western has been servicing our home for over 25 years. The most recent visit was a regular "winter" furnace service/checkup, and Bob R. was our technician. Bob's been to our home numerous times, always does a thorough job and keeps us informed of all aspects of the...
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Western has been servicing our home for over 25 years. The most recent visit was a regular "winter" furnace service/checkup, and Bob R. was our technician. Bob's been to our home numerous times, always does a thorough job and keeps us informed of all aspects of the job. Our long-term relationship with Western is no accident - they "get it". 5 stars!
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By WRAY W. on 12/11/19
Kevin was very professional and did an exceptional job from our first meeting to the completed installation of our new system. He remained available to us throughout the process by visiting our home or returning phone calls to answer our questions or concerns.

By Darrell H. on 11/21/19
We just had a couple of days with Techs Jeremy Olsen and Travis Whiting while they installed our new furnace, a/c and tankless water. Highly skilled and very professional. Jeremy and Travis represent the reason I will always return to Western Heating and Air. Thank...
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We just had a couple of days with Techs Jeremy Olsen and Travis Whiting while they installed our new furnace, a/c and tankless water. Highly skilled and very professional. Jeremy and Travis represent the reason I will always return to Western Heating and Air. Thank you for the outstanding work.
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By Tracie R. on 11/20/19
Brandan did a great job with our install. Very patient while training to use the new thermostat. Sorry, can't remember the employee that was working with him, but they both left the garage in great condition.

By Dan and J. on 11/14/19
We needed to replace the original hvac systems in our 15 year old Eagle home. Project Manager Kevin A. provided solid recommendations and cost estimates and the entire Western Hvac Team did a fine job installing our new air conditioning system, 2 new tankless water...
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We needed to replace the original hvac systems in our 15 year old Eagle home. Project Manager Kevin A. provided solid recommendations and cost estimates and the entire Western Hvac Team did a fine job installing our new air conditioning system, 2 new tankless water heaters and back-up furnace. We would definitely recommend Kevin and his team for any and all hvac needs.
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By Raelene M. on 11/13/19
Kevin is awesome! A real pleasure doing business with him. He IS the reason we hired Western Heating & Cooling.

By Raelene M. on 11/13/19
Kevin is awesome to work with. He responds in a timely and professional manor. I would recommend him for any job. Thanks Kevin, you are a credit to this business.

By J S. on 10/26/19
Travis installed a new furnace in our basement. I was impressed with the quality and concern for proper installation. A few years back, we finished off our basement which involved putting up sheet rock to enclose the rooms. Before that, the furnace had the whole...
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Travis installed a new furnace in our basement. I was impressed with the quality and concern for proper installation. A few years back, we finished off our basement which involved putting up sheet rock to enclose the rooms. Before that, the furnace had the whole basement of air to draw from. Travis realized that the furnace now was not getting all the air it needed for proper combustion. So he added a pipe to bring more air into the furnace. This was not on the work order, but proper installation was more important. I appreciate his hard work alongside his partner Jeremy's hard work to get the job done well. Thank you, Travis.
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By J S. on 10/26/19
Jeremy installed a new air conditioner and helped with the furnace install. He did a great job. He worked hard all day to get the job done. He was easy to talk to and willing to answer all questions. Thank you, Jeremy.

By Pat B. on 10/21/19
very professional employees

By greg g. on 10/20/19
WH gives the type of service you deserve. They did a lot of work for me from service calls to installing dual zone heating and a humidifier system. They always stayed until the job was complete and everything working properly and cleaned up. Todd is a great technic...
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WH gives the type of service you deserve. They did a lot of work for me from service calls to installing dual zone heating and a humidifier system. They always stayed until the job was complete and everything working properly and cleaned up. Todd is a great technician I will always trust to be in my home.
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By Pat B. on 10/20/19
John came to our house to complete installation and start up of our patio heater on a Saturday, Oct. 19 despite it being a day off. He did a great job and the heater is doing a great job. Thanks John

By Sherri B. on 10/14/19
If one needs a furnace or air repaired or a new units installed, select Western. Our furnace was toast and Sam, Brandan, James, Jake and staff at all levels made getting a new unit in a difficult location seem easy.

By Sherri B. on 10/14/19
We are very pleased with our new furnace and air! Sam designed around a complicated install and the installation crew, Brandan, James and Jake, were professional, easy to have around and they did an excellent job. Thanks to all at Western. Job well done!

By Carol H. on 10/07/19
Bob Carton did a great job of getting my heat back on. I have always had good service from Western Heating

By Glenn A. on 10/02/19
Todd was very knowledgeable and professional. Explaining everything in detail. I hope he is available for our next service.

By Tom K. on 09/24/19
Sam first came to us to evaluate our problem with second floor temperature control with a single HVAC system. He gathered resources and they came up with a system that works very well. After installation, we were not happy with the noise level in the return air d...
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Sam first came to us to evaluate our problem with second floor temperature control with a single HVAC system. He gathered resources and they came up with a system that works very well. After installation, we were not happy with the noise level in the return air duct (Western did not install this duct). Sam supported Kevin in helping us define a solution. He even came out with the installers to make sure they understood the plan, and he called a few days later to make sure we were happy with the result. Thanks Sam
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By Tom K. on 09/24/19
Kevin sold us an Infinity system last year. We have been very pleased with the system's performance. Unfortunately, we were not happy with the noise level and a whine in the main return air duct that was in the house before the new installation. Kevin kept worki...
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Kevin sold us an Infinity system last year. We have been very pleased with the system's performance. Unfortunately, we were not happy with the noise level and a whine in the main return air duct that was in the house before the new installation. Kevin kept working with us to try different actions to get the noises to acceptable levels. After several trys we have achieved a very good noise level. We really appreciate Kevin's commitment to make us totally satisfied even with parts of the system Western did not install.
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CALL TO SCHEDULE
208-319-1736

Select any employee to see all their reviews.

Todd G
Rating:
211 total reviews!
Western Heating and Air Team
Rating:
79 total reviews!
Mike W
Rating:
(57 total reviews)
Doug H
Rating:
(51 total reviews)
Kevin A
Rating:
(35 total reviews)
Zach M
Rating:
(35 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Western Heating and Air - Boise has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Western Heating and Air - Boise. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Kevin A has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
35 total reviews
By WRAY W. on 12/11/19
Kevin was very professional and did an exceptional job from our first meeting to the completed installation of our new system. He remained available to us throughout the process by visiting our home or returning phone calls to answer our questions or concerns.

By Dan and J. on 11/14/19
We needed to replace the original hvac systems in our 15 year old Eagle home. Project Manager Kevin A. provided solid recommendations and cost estimates and the entire Western Hvac Team did a fine job installing our new air conditioning system, 2 new tankless water...
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We needed to replace the original hvac systems in our 15 year old Eagle home. Project Manager Kevin A. provided solid recommendations and cost estimates and the entire Western Hvac Team did a fine job installing our new air conditioning system, 2 new tankless water heaters and back-up furnace. We would definitely recommend Kevin and his team for any and all hvac needs.
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By Raelene M. on 11/13/19
Kevin is awesome! A real pleasure doing business with him. He IS the reason we hired Western Heating & Cooling.

By Raelene M. on 11/13/19
Kevin is awesome to work with. He responds in a timely and professional manor. I would recommend him for any job. Thanks Kevin, you are a credit to this business.

By Tom K. on 09/24/19
Kevin sold us an Infinity system last year. We have been very pleased with the system's performance. Unfortunately, we were not happy with the noise level and a whine in the main return air duct that was in the house before the new installation. Kevin kept worki...
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Kevin sold us an Infinity system last year. We have been very pleased with the system's performance. Unfortunately, we were not happy with the noise level and a whine in the main return air duct that was in the house before the new installation. Kevin kept working with us to try different actions to get the noises to acceptable levels. After several trys we have achieved a very good noise level. We really appreciate Kevin's commitment to make us totally satisfied even with parts of the system Western did not install.
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By Marche E. on 08/09/19
Our A/C began dying on us about the time the heat hit here in Boise. Western had helped us twice earlier this year, so we called them and they immediately scheduled Kevin to come give us some options for fixing our cooling problem. We ended up purchasing a new sy...
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Our A/C began dying on us about the time the heat hit here in Boise. Western had helped us twice earlier this year, so we called them and they immediately scheduled Kevin to come give us some options for fixing our cooling problem. We ended up purchasing a new system. The one we ordered wasn't in stock, so they brought us an upgraded system for the same price. Kevin was on sight during much of the installation, he even got into a crawl space to help out in order to speed up the installation process. They have checked back with us to insure all is well, and we just received a thank you gift in the mail. I love Western Heating & Air and their employees!!!
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By Scott H. on 08/01/19
Prompt service. Knowledgeable technician. Great customer service and rapport. Follow up a few days later is great customer service. Price was very fair.

By Jan T. on 03/25/19
Kevin A***** did a wonderful job suggesting, setting up, and installing a heating system for my Mother's cabin. He was conscientious to our needs, prompt and thorough with issues and answers to questions when we needed them. Thanks for your great assistance, Kevin!

By Del T. on 02/25/19
These guys are great ! I've used their service and expertise on several occasions, most recently for my garage HVAC installation needs. Kevin and the team provide superior service, superior quality, and very importantly to me, superior price-value. You'll be remiss...
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These guys are great ! I've used their service and expertise on several occasions, most recently for my garage HVAC installation needs. Kevin and the team provide superior service, superior quality, and very importantly to me, superior price-value. You'll be remiss if you shop elsewhere - this I guarantee. Check them out, you won't be disappointed !
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By Mike & Heidi M. on 02/13/19
Western provided great service for our HVAC install. Kevin (the project manager) showed up at the expected time and walked us through the product and then evaluated our home for what needed to be done. Not only did we need a new HVAC system he also recommended we ...
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Western provided great service for our HVAC install. Kevin (the project manager) showed up at the expected time and walked us through the product and then evaluated our home for what needed to be done. Not only did we need a new HVAC system he also recommended we increase our cold air return to improve air flow and thus temp uniformity. We received our bid and then indicated we were getting bids from other companies in the valley. Kevin understood and said let him know. His patience and helpfulness when we called with questions was appreciated. After we selected Western they were able to install the next day. Three installers came promptly at 8. The new system was in by 1pm. When the inspector came later in the day he said they again did a great job of installation. So we could not be happier with the service we received and the product is working great.
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By Greg B. on 01/15/19
Excellent service and product.

By dianna c. on 01/06/19
Kevin Abbott, met with us and explained furnace and air conditioning options patiently and completely. He answered all questions and directed us to a positive financing option. I would highly recommend this company and this man to anyone in need of heating or air n...
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Kevin Abbott, met with us and explained furnace and air conditioning options patiently and completely. He answered all questions and directed us to a positive financing option. I would highly recommend this company and this man to anyone in need of heating or air needs. In addition all 3 technician involved were thoroughly experienced and courteous! Great company!
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By Leonard K. on 11/27/18
Kevin Abbot sold me a combo Carrier furnace and AC. I met with him on a Saturday since I was getting quotes to possibly replace my 23 year-old system. As it happened the old system actually totally crashed later that same evening leaving my family without heat. I...
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Kevin Abbot sold me a combo Carrier furnace and AC. I met with him on a Saturday since I was getting quotes to possibly replace my 23 year-old system. As it happened the old system actually totally crashed later that same evening leaving my family without heat. I called Kevin back that night on his mobile phone and he answered the phone (on a weekend) and offered space heaters and saw to it that one of the combo options we discussed earlier was installed first thing the following Monday. He was honest, knowledgeable about the best options for me, and easy to contact by phone and text. He was a fine communicator, was thorough, and followed through with everything he promised he would do, and more. Kevin's a project manager who is also an journeyman so he was able to totally explain all the tech questions I asked him before I decided to purchase the combo and he demystified everything. The new system, which required challenging sheet metal and electrical system modification was impeccably installed by a highly competent and qualified tech crew, Dakota and Dustin and the furnace works great. Kevin came by the day of installation and the following day as well. My experience with Kevin gave me a great price and peace of mind one gets having a business relationship built on honesty and technical know-how.
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By Tom K. on 10/01/18
(no comment)

By Dennis D. on 08/24/18
Based on a very timely response to my call and a visit by Western's Kevin Abbott, we purchased a replacement furnace, air conditioner and two zone damper ducting system for our two story residence. Kevin did a thorough job of investigating the old system, room vent...
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Based on a very timely response to my call and a visit by Western's Kevin Abbott, we purchased a replacement furnace, air conditioner and two zone damper ducting system for our two story residence. Kevin did a thorough job of investigating the old system, room vents on both floors and crawl space duct work, etc. He was prepared and did a great job in explaining what could be done and making recommendations. Kevin's initial visit was on a Friday and Western was awarded the job the same day. As our air conditioner had quit working, Kevin called within an hour to schedule start of installation of the new system the following Monday. Kevin made daily visits during the two-day installation and a post-install visit. David Carlson and Mario did a fine job on the installation and we are very satisfied with the overall experience in dealing with Western Heating & Air.
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By Ed W. on 08/23/18
I wanted to thank Kevin Abbott for his professional help educating me on my options for a new air conditioning system. He was very knowledgeable and walked me through all the systems he recommended and gave me all the necessary paperwork to help me make my decision...
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I wanted to thank Kevin Abbott for his professional help educating me on my options for a new air conditioning system. He was very knowledgeable and walked me through all the systems he recommended and gave me all the necessary paperwork to help me make my decision. Kevin was very diligent checking my current system and explaining exactly what system I had and how a new system would compare. I was very happy he explained the dual fuel system. Because of his expertise, and courteous manner, I will replace my system next year using Western services. Please thank Kevin for me.
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By Claudia M. on 07/25/18
I’ve used Western Heating and air since 2010. I have always requested Kevin is a true professional. Kevin explains every aspect of an install or repairs. We recently had to replace our AC and Kevin made it a good experience. The team that did our install were als...
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I’ve used Western Heating and air since 2010. I have always requested Kevin is a true professional. Kevin explains every aspect of an install or repairs. We recently had to replace our AC and Kevin made it a good experience. The team that did our install were also very professional and friendly. I would t use any other business thanks to Kevin.
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By Jean A. on 07/23/18
Thank you Kevin, from guiding us through selecting a new system which meets our needs, to putting together the teams who did the installation and duct cleaning. A job well done.

By Chloe P. on 05/19/18
Kevin and the rest of the team from Western Heating and AC did a great job on the installation of a new furnace, AC, zone control and helping us get set up to utilize the technology. Thanks guys -

By Frank P. on 05/19/18
Kevin and the rest of the team from Western Heating and AC did a great job on the installation of a new furnace, AC, zone control and helping us get set up to utilize the technology. Thanks guys -
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