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By Mick and Ila P. on 03/15/20
We are so impressed with Western Heating & Air Conditioning! Dennis Vranich did an outstanding job of coordinating every step of our project. Russ and Nick did the troubleshooting to determine the problem with our old system. Jeremy Olsen and Travis Whiting instal...
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We are so impressed with Western Heating & Air Conditioning! Dennis Vranich did an outstanding job of coordinating every step of our project. Russ and Nick did the troubleshooting to determine the problem with our old system. Jeremy Olsen and Travis Whiting installed the new Infinity system, and Doug Harman identified and fixed an issue we had. Every single one of these people is so knowledgeable, professional, caring and nice. We feel like Western Heating & Air has given us the VIP treatment and that we are valued by them as customers. We highly recommend them.
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By Vic on 03/08/20
It was a pleasure working with Kevin, Project Manager during the Carrier furnace selection process and installation of two (2) replacement units; 59MN7A080V171214 AND 58TN0A110C2120. Kevin and the Installation Team; Dakota M, James C and Braeden L were professional...
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It was a pleasure working with Kevin, Project Manager during the Carrier furnace selection process and installation of two (2) replacement units; 59MN7A080V171214 AND 58TN0A110C2120. Kevin and the Installation Team; Dakota M, James C and Braeden L were professional, knowledgeable, courteous and efficient in the performance of the installs. I had expected that the work would require two (2) days to complete the removal and install of both furnaces; to my surprise, the team arrived at 0800 and completed the same day, at 1715. Kevin followed up on the installs to ensure that I had no unanswered questions or concerns. I rate the entire TEAM five (5) STARS.
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By Suzann on 02/28/20
We have been with WH&A for 25+ years. Their service is beyond compare -- from purchase of furnace, a/c, and water heater, to maintenance and service.

By Suzann on 02/28/20
Western Heating and cooling is the best. Great service every time.

By Eileen Rose S. on 02/26/20
I worked with Dennis in 2017 to replace the HVAC and then again yesterday to discuss the air quality concerns in my home. We came up with viable solutions both times. He is not a pushy and very professional and pleasant to work with. He's my go-to person at Western! Thanks Dennis

By Eileen Rose S. on 02/26/20
Braeden and Dakota were great, as usual. They installed the Phenomenal Air and water sensor in a timely fashion. Very professional and friendly. Can't say enough great things about Western!

By Paul D. on 02/23/20
Todd came out promptly, keeping me up to date as to what to expect time-wise and arrived on time. He diagnosed the issue quickly, found a temporary fix and set in process a permanent repair. He is courteous an professional.

By Mitch C. on 02/22/20
Many thanks to Todd for helping get the heat back on in our home. It was a quick fix, but he knew just what to do. Very professional and prompt in responding to our call!

By Christie on 02/13/20
Western Heating and Air beat their estimated response time by hours, which is wonderful when your heater is not working in winter. Tyler was able to quickly diagnose the issue and fix. Many thanks!

By Debbie & B. on 02/05/20
Chris and Dessa were prompt, personable, and professional. Offering us clear diagnosis and were efficient doing the maintenance and repair.

By Debbie & B. on 02/05/20
Chris and Dessa were prompt, professional, personable, and efficient. Gave us a clear diagnosis of our system and offered options for repair and suggestions for maintenance moving forward. Western earned our business when our A/C stopped working on a very hot day...
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Chris and Dessa were prompt, professional, personable, and efficient. Gave us a clear diagnosis of our system and offered options for repair and suggestions for maintenance moving forward. Western earned our business when our A/C stopped working on a very hot day last summer. My husband walked out to the A/C unit to check on it and by luck Chris with Western was at the house next door. We asked him to look at the system (he had already noticed a problem because of the sound the unit was making). He made a quick diagnosis, had the part on his truck and within 10 minutes it was fixed! We were very happy with this scheduled maintenance appointment in all aspects!
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By Matt A. on 02/01/20
We recently had our entire house HVAC system replaced, including a new mini split, tanked hot water to tankless and converting from electric to gas. Kevin was our sales and project manager and did a fantastic job. He was very patient as we made our decisions. ...
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We recently had our entire house HVAC system replaced, including a new mini split, tanked hot water to tankless and converting from electric to gas. Kevin was our sales and project manager and did a fantastic job. He was very patient as we made our decisions. After the install he (and the manufacturer’s rep) came back out to our house to inspect the work again and ask us for our feedback and questions. We did have a few questions and both Kevin and the rep were able to give us very acceptable answers and solve our problems. The install team that Kevin put on the job was top notch. A very quick, polite and thorough crew. There was only one issue on the punch list, which is a miracle if you have ever dealt with construction projects. Kevin is in the process of correcting the final punch list item as I type this and I anticipate we will be happy with the outcome. Overall we highly recommend Western to anyone looking to do a large install project. They are very good company to work with and deliver on what they promise.
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By Julie G. on 01/15/20
Bob came over to complete scheduled maintenance. He was thorough and efficient and my heater is working great. Employees like Bob are the reason I trust the work of Western Heating and Air.

By Julie S. on 01/07/20
What a respectful knowledgeable guy.. He explained and showed me what he found wrong on the furnace and did a good deep cleaning before turning the furnace back on. It was nice not to have to worry or question if he knew what needed to be done and felt very safe! I...
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What a respectful knowledgeable guy.. He explained and showed me what he found wrong on the furnace and did a good deep cleaning before turning the furnace back on. It was nice not to have to worry or question if he knew what needed to be done and felt very safe! I would recommend Todd G and I would recommend Western heating &Air
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By James on 01/02/20
Todd came out today and serviced our Furnace,very courteous,respectful and knowledgeable!! I would recommend Todd and Western Heating to anyone in need of Heating or Air Conditioning!

By Steve F. on 12/11/19
Western has been servicing our home for over 25 years. The most recent visit was a regular "winter" furnace service/checkup, and Bob R. was our technician. Bob's been to our home numerous times, always does a thorough job and keeps us informed of all aspects of the...
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Western has been servicing our home for over 25 years. The most recent visit was a regular "winter" furnace service/checkup, and Bob R. was our technician. Bob's been to our home numerous times, always does a thorough job and keeps us informed of all aspects of the job. Our long-term relationship with Western is no accident - they "get it". 5 stars!
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By WRAY W. on 12/11/19
Kevin was very professional and did an exceptional job from our first meeting to the completed installation of our new system. He remained available to us throughout the process by visiting our home or returning phone calls to answer our questions or concerns.

By Darrell H. on 11/21/19
We just had a couple of days with Techs Jeremy Olsen and Travis Whiting while they installed our new furnace, a/c and tankless water. Highly skilled and very professional. Jeremy and Travis represent the reason I will always return to Western Heating and Air. Thank...
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We just had a couple of days with Techs Jeremy Olsen and Travis Whiting while they installed our new furnace, a/c and tankless water. Highly skilled and very professional. Jeremy and Travis represent the reason I will always return to Western Heating and Air. Thank you for the outstanding work.
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By Tracie R. on 11/20/19
Brandan did a great job with our install. Very patient while training to use the new thermostat. Sorry, can't remember the employee that was working with him, but they both left the garage in great condition.

By Dan and J. on 11/14/19
We needed to replace the original hvac systems in our 15 year old Eagle home. Project Manager Kevin A. provided solid recommendations and cost estimates and the entire Western Hvac Team did a fine job installing our new air conditioning system, 2 new tankless water...
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We needed to replace the original hvac systems in our 15 year old Eagle home. Project Manager Kevin A. provided solid recommendations and cost estimates and the entire Western Hvac Team did a fine job installing our new air conditioning system, 2 new tankless water heaters and back-up furnace. We would definitely recommend Kevin and his team for any and all hvac needs.
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Select any employee to see all their reviews.

Todd G
Rating:
216 total reviews!
Western Heating and Air Team
Rating:
79 total reviews!
Mike W
Rating:
(57 total reviews)
Doug H
Rating:
(51 total reviews)
Kevin A
Rating:
(37 total reviews)
Zach M
Rating:
(35 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Western Heating and Air - Boise has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Western Heating and Air - Boise. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Dennis V has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
14 total reviews
By Mick and Ila P. on 03/15/20
We are so impressed with Western Heating & Air Conditioning! Dennis Vranich did an outstanding job of coordinating every step of our project. Russ and Nick did the troubleshooting to determine the problem with our old system. Jeremy Olsen and Travis Whiting instal...
(View More)
We are so impressed with Western Heating & Air Conditioning! Dennis Vranich did an outstanding job of coordinating every step of our project. Russ and Nick did the troubleshooting to determine the problem with our old system. Jeremy Olsen and Travis Whiting installed the new Infinity system, and Doug Harman identified and fixed an issue we had. Every single one of these people is so knowledgeable, professional, caring and nice. We feel like Western Heating & Air has given us the VIP treatment and that we are valued by them as customers. We highly recommend them.
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By Eileen Rose S. on 02/26/20
I worked with Dennis in 2017 to replace the HVAC and then again yesterday to discuss the air quality concerns in my home. We came up with viable solutions both times. He is not a pushy and very professional and pleasant to work with. He's my go-to person at Western! Thanks Dennis

By Tim D. on 12/31/18
Dennis and I have worked together for many years, such a quality Professional. Thanks to Dennis and Western from a very satisfied customer and friend. Tim Dolan

By Lola Y. on 10/08/18
I worked with Dennis, the Project Manager and Dustin on my most recent project. I appreciate their honesty and work on my furnace. I was able to delay having to purchase a new furnace, at least for a couple years - fingers crossed. If businesses only understood tha...
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I worked with Dennis, the Project Manager and Dustin on my most recent project. I appreciate their honesty and work on my furnace. I was able to delay having to purchase a new furnace, at least for a couple years - fingers crossed. If businesses only understood that looking out for the consumer reaps bigger rewards in the end, we would all be better off!
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By jim v. on 09/27/18
(no comment)

By Gaye B. on 08/10/18
Thank you to the Western team!! Project manager Dennis Vranich, technicians David and Axel! I am exceptionally pleased with my new AC and furnace! All of you did a fantastic job. I found a special gift on my doorstep - what a great surprise and gift, Thank you!!...
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Thank you to the Western team!! Project manager Dennis Vranich, technicians David and Axel! I am exceptionally pleased with my new AC and furnace! All of you did a fantastic job. I found a special gift on my doorstep - what a great surprise and gift, Thank you!!!I am one very grateful and satisfied customer.
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By Gloria M. on 05/18/18
Dennis goes over and above to be helpful. The installation team of Brandon, Nick and Archie were efficient, pleasant to deal with and had great respect for our home. I highly recommend Western Heating and Air.

By Gloria M. on 05/17/18
Dennis goes over and above to be helpful. The installation team of Brandon, Nick and Archie were efficient, pleasant to deal with and had great respect for our home. I highly recommend Western Heating and Air.

By Steve H. on 06/12/17
Totally professional. After some confusion about scheduling, Titan steered Dusty to us for our air conditioner's spring check. Both were focused on getting the job done as quickly and efficiently as possible. Thanks to all, especially Dennis V. who designed our HVA...
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Totally professional. After some confusion about scheduling, Titan steered Dusty to us for our air conditioner's spring check. Both were focused on getting the job done as quickly and efficiently as possible. Thanks to all, especially Dennis V. who designed our HVAC system a couple of years ago.
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By Kelli H. on 01/26/17
I had a wonderful experience with Western Heating. My realtor had used them in the past and highly recommended them. I have gotten both a heater and an air conditioner from them. In 11/2015, my heater broke down a month after I bought my 15-year-old house. Dennis c...
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I had a wonderful experience with Western Heating. My realtor had used them in the past and highly recommended them. I have gotten both a heater and an air conditioner from them. In 11/2015, my heater broke down a month after I bought my 15-year-old house. Dennis came out to give me an estimate; we discussed several options (since the heater was not working and the air conditioner had issues, too). The new heater was installed without any glitches. Since the air conditioner was not working well, I decided I would wait until after the snow was gone and warmer weather was upon us to better evaluate the air conditioner. Long story short, it was better for me to get a new air conditioner; that instillation when smoothly, also. Everyone was professional, they let me know before they were coming, communication was easy, they all cleaned up their mess before leaving and everyone took time to show me how to use the new system(s). Dennis even came back to see how things were working for me (which was not his job, but that is how nice they all are). THANK YOU Western Heating & Air Conditioning. I HIGHLY recommend them. PS: I even signed up for the maintenance program.
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By Kelli H. on 01/26/17
I had a wonderful experience with Western Heating. My realtor had used them in the past and highly recommended them. I have gotten both a heater and an air conditioner from them. In 11/2015, my heater broke down a month after I bought my 15-year-old house. Dennis c...
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I had a wonderful experience with Western Heating. My realtor had used them in the past and highly recommended them. I have gotten both a heater and an air conditioner from them. In 11/2015, my heater broke down a month after I bought my 15-year-old house. Dennis came out to give me an estimate; we discussed several options (since the heater was not working and the air conditioner had issues, too). The new heater was installed without any glitches. Since the air conditioner was not working well, I decided I would wait until after the snow was gone and warmer weather was upon us to better evaluate the air conditioner. Long story short, it was better for me to get a new air conditioner; that instillation when smoothly, also. Everyone was professional, they let me know before they were coming, communication was easy, they all cleaned up their mess before leaving and everyone took time to show me how to use the new system(s). Dennis even came back to see how things were working for me (which was not his job, but that is how nice they all are). THANK YOU Western Heating & Air Conditioning. I HIGHLY recommend them. PS: I even signed up for the maintenance program.
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By Kirsten C. on 01/25/17
Western Heating went above and beyond helping us quickly replace an aged, unsafe furnace. Dennis, Sam and Luke were so easy to work with and made the whole experience effortless! This is the company I will continue to use for all my HVAC needs, they are great.

By J. M. on 11/03/16
I needed my HVAC system serviced so I called Western Heating & Air Conditioning to assist with that and they were fantastic. Dennis V. is my go to contact at Western who took my call and forwarded it to the service department who sent Lee out to perform the job. Le...
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I needed my HVAC system serviced so I called Western Heating & Air Conditioning to assist with that and they were fantastic. Dennis V. is my go to contact at Western who took my call and forwarded it to the service department who sent Lee out to perform the job. Lee called ahead to give me an arrival time and he was 5 minutes earlier than stated. Lee was prompt and professional and fully explained what he was going to do and gave me an excellent verbal and written report when he was finished. Thanks for the super service Western!
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By J. H. on 09/08/16
Dennis, Sam and Luke were so easy to deal with. The furnace replacement went flawlessly and the price was great!
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