We've used Western Heating for about 25 years and have had their Blue Ribbon Service during that time. We have highly recommended them to friends and neighbors. Our technician Russ is always courteous and friendly. It's a pleasure doing business with a company that we trust so much.
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We had our annual air conditioner maintenance today. We have been customers of Western Heating and Air for about 25 years and we've probably been Blue Ribbon maintenance customers for as long. I can't say enough good about this company. Russ performed our maintenance today and he's one of our favorites - knowledgable and so friendly. I love how they send a text when the technician is on their way - along with a picture of them. Great security measure! And, now I understand that we have a customer portal that we can use. BEST HVAC company in the Treasure Valley!
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Bob showed up on time and was very professional, informative, and thorough. Our service required some parts replacement. Bob had the necessary parts in his truck and was able to install them under warranty. We are are very satisfied with your Blue Ribbon service, your technicians, and the over-all attention to detail of your company provides.
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I have been a customer of Western Heating & Air condition for several years now. They have added a full-sized filter and humidifier to my furnace. Western also installed the gas line for my emergency generator and I also purchased a new air conditioning compressor from Western. Their people are always knowledgeable, polite and professional. I would be happy to recommend Western Heating & Air Conditioning.
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We decided to replace our entire 25 year old HVAC system and water heater before we had 3 separate emergencies happen. Several local HVAC companies gave us bids, and in the end, we chose Western Heating. They did not disappoint us. They listened to our needs and gave us a fair quote. They showed up on time, worked their tails off, and had everything in perfect working order in two days, as promised. When we had questions about the new system, they were happy to come out and help us. I would recommend them, and use them again.
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finally had my 1960's gas furnace replaced in March 2018, needless to say it was not efficient. after talking with nearly every dealer in the area I had Western come out and give me a bid. It wasn't the cheapest of the bunch but it was right in line, I chose the 95% efficiency rated Courier system including an A/C unit, My first, and installing new duct work. After my decision to go with Western they sent 2 guys for the installation around 8am on a Friday, by the time I arrived back home the were cleaning up, better than I left it. The guys were very clean and nice to talk to, telling me all about what they had done and how to operate and maintain the unit (which is super easy by the way). I have purposely waited a year to write this review, glad I did. My house, built in the 40's, has never been so comfortable, I'll set to cool or heat and within seconds it's running near silently. Let's get to the savings, not only is my house more consistently comfortable but it has Literally and I mean Literally cut my bill in half, HALF! Great people, long standing local business and top notch service. I'll recommend them to anyone.
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Everyone who we've dealt with at Western has been very nice and polite. The 2 installers, Jarod & Mario did a super job. They showed up on time and got right to work. They cleaned up after themselves and explained our new thermostat and how to work it. What could be better. You guys are awesome and should be rewarded for your hard work.
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Todd G the technician for Western H/A was excellent he explained what he was doing to inspect the H/A and made recommendations with quotes on what we should consider doing. I have already recommended Western to a neighbor and plan to do the same with any neighbor wanting to know who to call to set up servicing arrangements with for their H/A units
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Western Heating replaced two of our Commercial HVAC units. Travis was a pleasure to work with. Arrived on time and completed the service/install quickly! Even answered a few questions I had about how the system worked. Would recommend to anyone who needs a quality repair or installation!
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