Everyone who we've dealt with at Western has been very nice and polite. The 2 installers, Jarod & Mario did a super job. They showed up on time and got right to work. They cleaned up after themselves and explained our new thermostat and how to work it. What could be better. You guys are awesome and should be rewarded for your hard work.
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Todd G the technician for Western H/A was excellent he explained what he was doing to inspect the H/A and made recommendations with quotes on what we should consider doing. I have already recommended Western to a neighbor and plan to do the same with any neighbor wanting to know who to call to set up servicing arrangements with for their H/A units
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Western Heating replaced two of our Commercial HVAC units. Travis was a pleasure to work with. Arrived on time and completed the service/install quickly! Even answered a few questions I had about how the system worked. Would recommend to anyone who needs a quality repair or installation!
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Western Heating replaced two of our Commercial HVAC units. Mario was a pleasure to work with. Arrived on time and completed the service/install quickly! Even answered a few questions I had about how the system worked. Would recommend to anyone who needs a quality repair or installation!
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Western Heating replaced two of our Commercial HVAC units. Jarod was a pleasure to work with. Arrived on time and completed the service/install quickly! Even answered a few questions I had about how the system worked. Would recommend to anyone who needs a quality repair or installation!
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Western Heating replaced two of our Commercial HVAC units. Jeremy was a pleasure to work with. Arrived on time and completed the service/install quickly! Even answered a few questions I had about how the system worked. Would recommend to anyone who needs a quality repair or installation!
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We had our air conditioner and furnace replaced after 21 years of service. Sam J was the project manager; Colton, Scott and Archie were the technicians. From the spec visit to completion, Western was first rate; professional. Sam did not try to sell us more than we needed. We initially selected the lowest offering but increased it to a higher level after doing some more research and deciding it would be worth the extra money. The installation occurred less than a week later. On installation day, the technicians arrived 15 minutes early. Sam arrived with the Techs to walk through the project. He returned a couple of times during the day to monitor progress and to work out some kinks that appeared during installation. The work was completed at 5:30. Archie, Scott and Colton were fantastic. They stayed focused on the work and completed it in a more than satisfactory level. Nothing was left undone; everything was tied off correctly, assembled correctly. I am very picky about such things, but I had nothing to say at the completion of the job. Western may not be the cheapest to do business with, but I feel like I got my money’s worth; high quality, exceptional value. Worth the price.
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We recently found ourselves in the market for a new HVAC system for our home. We received inspections and bids from three companies in town and found Western Heating & Air to be the most helpful and pleasant to work with. Paul Farmer was very patient and provided answers to all of our concerns and brought clarity to a somewhat difficult to understand system. In addition to a high quality, high efficiency Carrier system, Western provided their highly qualified team to install the system.They were very professional and efficient and provided seamless work. They were on time,very clean and pleasant to work with. The installation was flawless and I highly recommend Western Heating & Air they are the best in town.
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I needed some work done on my furnace/AC unit and duct system. Because of some cancellations I was able to have both of these services done within three days of when I called. The technicians, Scott C and Dustin F, were very professional and didn't try to sale me on anything I didn't need. They used footwear protectors and corner guards and did everything they could not to cause any damage to my home. They took the time needed to do the jobs well and went above and beyond in cleaning up after themselves. I recommend this company and will definitely do business with them in the future.
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Western H/A has serviced our units for the first time in the fall and second time this month. We appreciate the email notifications for scheduling an appointment time that works for best for us. Todd was very efficient and professional. He asked questions about our units and checked notes from previous service. He explained what he would do and asked if we had questions before he started on the outside AC unit. He found a part that needed to be replaced and, again, explained what the part did and why it would be good to get it replaced now. All was another positive experience with Western. Knowing that Todd and other service technicians will be there when you have regular maintenance or when there is an emergency is a plus. *** ******
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