Nick was very polite and conscientious during the annual maintenance check. He showed and explained any problems that I had with my furnace/air conditioner. He also wore booties while in the house. Very knowledgeable about the air conditioning unit I have, even though it was probably older than he was (lol).
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Lance is very personable, knowledgeable, & professional. He is an asset to your company as a representative in our community. I don't know how long he has been with Wesley Heating & Cooling, but I do know he was at our home 5 years ago. This gave me a sense of comfort knowing I had someone experienced that knew how to do the job right. This speaks volumes for your company, you are able to retain employees because you treat them right. Keep up the good work! PS: I will always be requesting Lance for future tune-ups.
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Nick was an enjoyable person with whom to work - he smiled, answered my questions, was polite, and seemed wanting to do an excellent job. I told him it wasn't necessary for him to put on the floor protectors over his shoes, but he assured me it was a habit. I look forward to seeing him next year.
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I have been using Wesley for years for my heating and cooling services. I am a very picky person who can say that Wesley is a highly professional company with extensively knowledgeable and customer oriented technicians that do a great job. The guy I had asked for over many years retired not real long ago so I asked to have a comparable technician be sent out to take his place. Nick was the person that came out. He has been at my place for a furnace tune up and two central air tune ups so far. He is also a highly knowledgeable, respectable, and customer oriented technician that does a very thorough and quality job.
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Nick is a fine representative of your company. He called to verify if I was home and gave me the time he would arrive. He met that commitment and went right to work. He performed in a steady organised manner. He completed his assignment, explained the paperwork and was very professional throughout the visit. I would welcome his return to check furnace in fall.
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I left my earlier head provider because I just didn’t like their attitude. Don has been great and is really why I keep coming back to Wesley. He is relaxed, low-key, straightforward and most importantly, honest. He knows such visits can be expensive and he gives suggestions on how to keep the price down when there are options. I greatly appreciate Don and his work!!
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