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By Diane S. on 06/10/19
Great service! Was very efficient and did a great job. Also killed a 2 foot copperhead outside of my crawlspace - now that's going above and beyond!

By Sharon W. on 06/07/19
No comments

By Steven w. on 06/03/19
Michael Tuck (Field Rep) and Emerson and Marco (Installers) A+ First Michael was both friendly and professional. I had done some research online and had some expectations of what the Service Rep should be looking for, and how the evaluation should be conducted and...
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Michael Tuck (Field Rep) and Emerson and Marco (Installers) A+ First Michael was both friendly and professional. I had done some research online and had some expectations of what the Service Rep should be looking for, and how the evaluation should be conducted and Michael came in and did a thorough job. He took the time to review his findings, explained my options and handled all the paperwork including the rebates once the work was complete. Emerson and Marco the Installers arrived at my house on time and they took really good care of my home, the quality of service was what I expected and beyond, they were trustworthy and friendly and I felt comfortable leaving home for some meeting I had to attend. They left the house in great condition and respected the environment and surroundings. When the work was complete they reviewed the work performed and made sure I understood everything and answered all my questions. Weather Master was not the least expensive but I'm glad I went with them and I recommend the company and the above mentioned crew. Their service went way above par it was a genuine WOW moment. Thanks! Steven Williams (Raleigh, NC)
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By William O Y. on 05/30/19
no comment

By Joseph A. on 05/25/19
efficient and logical in approach . Pleasant and focused

By Nancy W. on 05/22/19
Always have Andrew to do our maintenance. He is always on time, efficient and upfront with what needs to be done or heads up of potential problems down the road.

By Shanethia L. on 05/22/19
David G. Was great!! He came in access the problem and fixed it. He was quick and made sure we knew what was going on with our clogged drain. This is the second company to come out and they were awesome, affordable and gave great customer service. I will be callin...
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David G. Was great!! He came in access the problem and fixed it. He was quick and made sure we knew what was going on with our clogged drain. This is the second company to come out and they were awesome, affordable and gave great customer service. I will be calling them first the next time anything goes wrong. Thank you again David G.
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By LINDA B S. on 05/21/19
Weather Master installed our tankless water heater & we have a maintenance agreement on this piece of equipment. My husband took two ‘ice cold’ showers yesterday & this morning so I called Weather Master. To my great surprise, their field tech specialist Brando...
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Weather Master installed our tankless water heater & we have a maintenance agreement on this piece of equipment. My husband took two ‘ice cold’ showers yesterday & this morning so I called Weather Master. To my great surprise, their field tech specialist Brandon M was here in no time. After finding no power going to the unit, Brandon searched for the GFI causing the problem. He found the ‘tripped’ GFI in our garage, reset it & now we have hot water...woohoo!! Brandon made sure to we had hot water downstairs as well as upstairs; checked other outlets & made suggestions on how to ensure we didn’t have this problem again. Brandon has been our Weather Master field tech specialist on more than one occasion. I’ve met a few of the others who work at Weather Master and Brandon is by far the most professional and knowledgeable tech we’ve had to our home. As the ‘face’ of the company who interacts with their customers, Weather Master is very lucky to have Brandon as their employee! Very pleased with his ability to troubleshoot any issue we have, resolve it quickly & accurately as well as offering his suggestions to help us in the future. Weather Master is very lucky to have Brandon as their employee who gives each of their customers his undivided attention & priority!
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By LINDA B S. on 05/21/19
Weather Master installed our tankless water heater & we have a maintenance agreement on this piece of equipment. My husband took two ‘ice cold’ showers yesterday & this morning so I called Weather Master. To my great surprise, their field tech specialist Brando...
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Weather Master installed our tankless water heater & we have a maintenance agreement on this piece of equipment. My husband took two ‘ice cold’ showers yesterday & this morning so I called Weather Master. To my great surprise, their field tech specialist Brandon M was here in no time. After finding no power going to the unit, Brandon searched for the GFI causing the problem. He found the ‘tripped’ GFI in our garage, reset it & now we have hot water...woohoo!! Brandon made sure to we had hot water downstairs as well as upstairs; checked other outlets & made suggestions on how to ensure we didn’t have this problem again. Brandon has been our Weather Master field tech specialist on more than one occasion. I’ve met a few of the others who work at Weather Master and Brandon is by far the most professional and knowledgeable tech we’ve had to our home. As the ‘face’ of the company who interacts with their customers, Weather Master is very lucky to have Brandon as their employee! Very pleased with his ability to troubleshoot any issue we have, resolve it quickly & accurately as well as offering his suggestions to help us in the future. Weather Master is very lucky to have Brandon as their employee who gives each of their customers his undivided attention & priority!
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By Raymond R. on 05/17/19
Thanks Tim, good job, no pressure, didn’t try to sell me anything I didn’t need.

By Raymond R. on 05/17/19
Brandon came out to look at my broken water pipe issue and within 20 minutes he identified the problem, came up with a solution and fixed it. During this service period Brandon explained thoroughly everything he was doing. Brandon is very professional and I highl...
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Brandon came out to look at my broken water pipe issue and within 20 minutes he identified the problem, came up with a solution and fixed it. During this service period Brandon explained thoroughly everything he was doing. Brandon is very professional and I highly recommend Brandon and the other Weathermaster professionals I have dealt with over the years!
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By Raymond R. on 05/16/19
Brandon came out to look at my broken water pipe issue and within 20 minutes he identified the problem, came up with a solution and fixed it. During this service period Brandon explained thoroughly everything he was doing. Brandon is very professional and I highl...
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Brandon came out to look at my broken water pipe issue and within 20 minutes he identified the problem, came up with a solution and fixed it. During this service period Brandon explained thoroughly everything he was doing. Brandon is very professional and I highly recommend Brandon and the other Weathermaster professionals I have dealt with over the years!
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By Chris B. on 05/13/19
Very friendly professional man.

By Theresa Marie R. on 05/09/19
No comments

By Lorenza R. on 05/07/19
David was our service representative and was very professional in performing his job. He wore the appropriate clothing to not leave any residue from outside or work site. He gave us a recommendation as to what would improve our air quality and checked with manageme...
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David was our service representative and was very professional in performing his job. He wore the appropriate clothing to not leave any residue from outside or work site. He gave us a recommendation as to what would improve our air quality and checked with management to see if there was a discount for multiple items purchased. He also showed me areas of concern and how to possibly correct problems. I would totally recommend him as a service rep for Weather Master heating & air.
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By Mike R. on 05/07/19
Tom O. was prompt to our scheduled appointment. He was courteous, got right to the point and diagnosed the issue quickly and didn't waste my time or money. I would highly recommend Tom O. and Weather Master.

By Jorge A. T. on 05/07/19
The weather Master guys are excellent workers and also respectful, and they concentrate on their work .I like the service . And thanks for maintaining an excellent team more

By Terry P. on 05/07/19
Brandon arrived on time and provided excellent service for our plumbing needs. He took the time to discuss his process and provided guidance as needed. This is the second time this year with great service from WM and thanks to Brandon for his professionalism.

By Mark I. on 05/06/19
I have been a Weathermaster customer for over 12 years and have trusted their product recommendations without question. My issue is not with the technician who provided outstanding and professional service on 5/6/2019. The issue is with the Lennox Elite A/C and ...
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I have been a Weathermaster customer for over 12 years and have trusted their product recommendations without question. My issue is not with the technician who provided outstanding and professional service on 5/6/2019. The issue is with the Lennox Elite A/C and furnace recommended and installed March 2016. The coil has failed in slightly over 3 years requiring an additional approximately $2K in addition to the premium price paid in 2016. My builder provided A/C and furnace which was described as the minimum cost unit lasted over 10 years. Weathermaster can only provide what the manufacturers make available, however installing a unit that failed within a short period in my opinion of time is an unacceptable expense. Will consider other service providers in the future providing systems with demonstrated greater reliability.
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By Mark I. on 05/06/19
I have been a Weathermaster customer for over 12 years and have trusted their product recommendations without question. My issue is not with the technician who provided outstanding and professional service on 5/6/2019. The issue is with the Lennox Elite A/C and ...
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I have been a Weathermaster customer for over 12 years and have trusted their product recommendations without question. My issue is not with the technician who provided outstanding and professional service on 5/6/2019. The issue is with the Lennox Elite A/C and furnace recommended and installed March 2016. The coil has failed in slightly over 3 years requiring an additional approximately $2K in addition to the premium price paid in 2016. My builder provided A/C and furnace which was described as the minimum cost unit lasted over 10 years. Weathermaster can only provide what the manufacturers make available, however installing a unit that failed within a short period in my opinion of time is an unacceptable expense. Will consider other service providers in the future providing systems with demonstrated greater reliability.
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