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By Margie M. on 07/31/18
We were very pleased with the customer service from the appointment set-up through the end of the service. Bryan took the time to educate us on the process of the service. When it comes time to replace our water heaters, Watermark will be our resource. Thank you fo...
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We were very pleased with the customer service from the appointment set-up through the end of the service. Bryan took the time to educate us on the process of the service. When it comes time to replace our water heaters, Watermark will be our resource. Thank you for hiring people like Bryan who enjoy what they do and are excellent at it.
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By Paul and Debby Kramer on 07/11/18
Watermark Plumbing always does an excellent job, and we will continue to call them in the future.

By Rahul N. on 07/07/18
I called Watermark plumbing to fix my bathtub tap after another plumbing company gave me a quote that looked unreasonable. Bryan was extremely knowledgeable and advised next steps which cost me a fraction of the cost. Based on his guidance, the part was obtained fr...
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I called Watermark plumbing to fix my bathtub tap after another plumbing company gave me a quote that looked unreasonable. Bryan was extremely knowledgeable and advised next steps which cost me a fraction of the cost. Based on his guidance, the part was obtained from the manufacturer free of charge as it was under lifetime warranty and replaced with expertise that the other company clearly didn’t have. They couldn't even get the broken handle off the faucet for replacement and advised ripping off the tiles and changing the entire faucet and the tap. Thanks Bryan for your service and now you have a loyal customer for all future needs.
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By Ron Elvebak on 06/29/18
Bryan replaced a water heater for me yesterday. Did an exceptional job. Very meticulous in his work. Takes the time to do it right. Thanks Bryan

By Don B. on 06/12/18
I made an appointment with Watermark Plumbing to get an estimate to reroute my hot water line because of a leak below my slab foundation. Jason called before coming and arrived at the scheduled time. He took his time examining everything then explained the options ...
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I made an appointment with Watermark Plumbing to get an estimate to reroute my hot water line because of a leak below my slab foundation. Jason called before coming and arrived at the scheduled time. He took his time examining everything then explained the options and the unknowns, and gave me an estimate. On the day of the appointment, I got a call 30 minutes ahead and Jason and Tim arrived at the scheduled time. They took the time looking over the options again and determined a different route for the line and explained it to me for my approval. They were both very friendly and professional. I felt that Jason was experienced and very knowledgeable about what he was doing and patient with his explanations. After the repairs, they cleaned up around the affected areas. The cost did not change from the estimate.
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By William Schuelke on 06/11/18
Bryan was outstanding! Explained the procedures he was doing! up front and honest!

By Dan H. on 06/11/18
Ryan arrived and listened to all of the issues I could identify. He found the problem and gave me options. He made sure I agreed to the pricing before he started the work. He kept me informed as the job progressed and help me understand more about how the leak star...
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Ryan arrived and listened to all of the issues I could identify. He found the problem and gave me options. He made sure I agreed to the pricing before he started the work. He kept me informed as the job progressed and help me understand more about how the leak stared in the first place. I appreciate his help!
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By Lanae J. on 06/05/18
Bryan was very professional, nice and thorough. Will recommend Watermark in the future!

By Lance H. on 06/04/18
Had a great experience with Jason. He was prompt and upbeat and very thorough in his work to understand the plumbing issue. His whole manner while he completed the repair was highly professional and extremely competent. I would call on Watermark and Jason again anytime!

By Tim D. on 05/25/18
We had a leak under the kitchen sink and a clogged dishwasher drain line. Watermark called to confirm they would get to it this morning. Jason called 30 minutes before he came out and was on time. After sizing up the problem, he gave me an estimate. He fixed the pr...
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We had a leak under the kitchen sink and a clogged dishwasher drain line. Watermark called to confirm they would get to it this morning. Jason called 30 minutes before he came out and was on time. After sizing up the problem, he gave me an estimate. He fixed the problems and ran into a couple of unforeseen issues which required him to get a replacement part. He explained what he did and charged me exactly what the estimate was. We have used Watermark Plumbing before and have been very pleased with the results each time.
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By Charla D. on 05/25/18
Jason was fast, professional and friendly. Would definitely use Watermark again.

By Ali F. on 05/12/18
Ryan was able to fix our plumbing issues quickly.

By Eddie Fuston on 05/09/18
Jason and his Apprentice, Jesus, provided excellent workmanship. Highly would recommend Jason and Jesus. They are the best in class.

By Dee Ann G. on 05/05/18
One of our hot water heaters isn't working and Bryan was very informative about what the problem is and the various options for getting it resolved. I really appreciate that he was concerned for the cost of the solution and looked into the various options for getti...
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One of our hot water heaters isn't working and Bryan was very informative about what the problem is and the various options for getting it resolved. I really appreciate that he was concerned for the cost of the solution and looked into the various options for getting us hot water fast without breaking the bank. He was super polite and friendly and finished the work fast. Will definitely be calling Bryan/Watermark the next time we have a plumbing issue!
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By Dee Ann G. on 05/05/18
One of our hot water heaters isn't working and Bryan was very informative about what the problem is and the various options for getting it resolved. I really appreciate that he was concerned for the cost of the solution and looked into the various options for getti...
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One of our hot water heaters isn't working and Bryan was very informative about what the problem is and the various options for getting it resolved. I really appreciate that he was concerned for the cost of the solution and looked into the various options for getting us hot water fast without breaking the bank. He was super polite and friendly and finished the work fast. Will definitely be calling Bryan/Watermark the next time we have a plumbing issue!
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By Dee Ann G. on 05/05/18
One of our hot water heaters isn't working and Bryan was very informative about what the problem is and the various options for getting it resolved. I really appreciate that he was concerned for the cost of the solution and looked into the various options for getti...
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One of our hot water heaters isn't working and Bryan was very informative about what the problem is and the various options for getting it resolved. I really appreciate that he was concerned for the cost of the solution and looked into the various options for getting us hot water fast without breaking the bank. He was super polite and friendly and finished the work fast. Will definitely be calling Bryan/Watermark the next time we have a plumbing issue!
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By Chad G. on 05/01/18
Jason came out to help repair an issue from work Watermark did for us in June. He was very helpful and walked me through everything. Very professional and knowledgeable. He even helped tighten a faucet that was slow dripping outside of the scope of what he came ...
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Jason came out to help repair an issue from work Watermark did for us in June. He was very helpful and walked me through everything. Very professional and knowledgeable. He even helped tighten a faucet that was slow dripping outside of the scope of what he came originally to do. Watermark took care of my issue as a warranty claim and there was no charge. Handled exactly as it should have been and it's appreciated!
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By Greg T. on 04/23/18
Bryan and the team at Watermark Plumbing did an excellent job replacing my tankless water heater. They were able to come out on moments notice, assess the issue, and fix the problem. Bryan was able to complete a complex job in the same day and we are back up and ...
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Bryan and the team at Watermark Plumbing did an excellent job replacing my tankless water heater. They were able to come out on moments notice, assess the issue, and fix the problem. Bryan was able to complete a complex job in the same day and we are back up and running with hot water. I strongly recommend Bryan and the Watermark team and will use them again in the future.
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By Patricia B. on 04/22/18
Bryan was there right on time. He explained the whole process to me and did a wonderful job. The office staff was helpful and courteous. I love the fact that they sent me an email with Bryan's photo and information before he got to my house. He replaced my old wat...
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Bryan was there right on time. He explained the whole process to me and did a wonderful job. The office staff was helpful and courteous. I love the fact that they sent me an email with Bryan's photo and information before he got to my house. He replaced my old water heater and brought everything up to current building code standards. He took the time to show me how to turn the water off if I ever have to and went over the recommended annual service procedures. Love these guys.
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By Thomas T. on 04/20/18
We were happy with the work that Watermark performed for us when we replaced our water heater. They were helpful and worked us in to their schedule since the tank failure happened at a bad time. We were especially impressed with Ryan the tech's experience and ski...
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We were happy with the work that Watermark performed for us when we replaced our water heater. They were helpful and worked us in to their schedule since the tank failure happened at a bad time. We were especially impressed with Ryan the tech's experience and skills, he was knowledgeable and meticulous. I am a former engineer and I found his techniques accurate and professional. Tim was also very helpful to us to get the problem solved. I would consider Watermark again if we needed a plumber.
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CALL TO SCHEDULE
(469) 688-3724

Select any employee to see all their reviews.

Bryan
13 Years
Rating:
55 total reviews!
Ryan E
13 Years
Rating:
33 total reviews!
John
Customer Service Rep.
21 Years
Rating:
(24 total reviews)
April
Customer Service Rep.
11 Years
Rating:
(15 total reviews)
Jason H
1 Year
Rating:
(30 total reviews)
Tim
Customer Service Rep.
Rating:
(8 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Watermark Plumbing has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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