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By Linda F. on 06/24/19
Great at taking care of the customer. Perry who came out on a HOT day to look at our air conditioner was excellent with repairs and even called back to make sure everything was still working.

By Linda F. on 06/24/19
Did a very timely and excellent job. The customer service was superb. Would highly recommend them.

By Rosie R. on 06/19/19
Perry was super helpful! Thank you!

By deborah c. on 03/20/19
Excellent service as always. Please include Austin on this review. He was with Ricky.

By Sherri M. on 02/10/19
Ricky was professional, on time (even came out on a Sunday morning!), friendly, explained what part of the heater was broken, showed the broken part to me, replaced it quickly and efficiently, and took the time to tell me about the company service program. I'm a c...
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Ricky was professional, on time (even came out on a Sunday morning!), friendly, explained what part of the heater was broken, showed the broken part to me, replaced it quickly and efficiently, and took the time to tell me about the company service program. I'm a costumer of Wally Falke's from now on! This company and Ricky gets an 'A+' from me.
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By Cynthia M. on 12/26/18
Jaime from Wally Falke’s Heating and Air Services my air/heater conditioner recently and like the company he works for, he was awesome! Professional, knowledgeable and very helpful! I love, love, love this company and their staff. Thank you, Jaime! Regards, Syndi McLeland

By Kirsten.moser@yahoo.com on 12/07/18
Every time we have worked with sally Falke’s they have been so nice and easy to work with! And Jaime was very nice and efficient and I really appreciated him taking off and on his booties before walking in and out of the house! Thank you! :)

By LeRoy F K. on 11/30/18
Nice job

By LeRoy F K. on 11/30/18
Jaime did a great job. I plan to use again

By Joyce T. on 11/27/18
Jamie was beyond amazing! Arrived on time, called ahead. We needed a easy to program and use thermostat. He told us about each one, and ease of use. Decided on Honeywell. He was done in a matter of minutes! Showed us how to use it, very easy. Very pleasant and pr...
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Jamie was beyond amazing! Arrived on time, called ahead. We needed a easy to program and use thermostat. He told us about each one, and ease of use. Decided on Honeywell. He was done in a matter of minutes! Showed us how to use it, very easy. Very pleasant and professional. I have been a very happy customer for 18 years!!
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By robert g. on 09/16/18
not too often I write a second review on a company but its not too often that you find a company with with the values and philosophy that I ran my company with when I was in business. Jose went well above and beyond anything I expected to make sure our families nee...
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not too often I write a second review on a company but its not too often that you find a company with with the values and philosophy that I ran my company with when I was in business. Jose went well above and beyond anything I expected to make sure our families needs were met and we were taken care of. Employees attitudes usually almost always reflect the the tone set by the owners and its very obvious the attitude and values that this companies leadership sets forth in their daily practice. Its really too bad that companies like this are becoming rare as They have made a lifetime customer of me and my friends/ associates.
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By robert g. on 09/12/18
Jose was on time and very personable. He took time to diagnose what was going on with our air conditioner and explain it to me. he then laid out my options including some advice on ways i might be able to get through the end of this season with the motor i have, ho...
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Jose was on time and very personable. He took time to diagnose what was going on with our air conditioner and explain it to me. he then laid out my options including some advice on ways i might be able to get through the end of this season with the motor i have, hopefully allowing me to make the repairs when my electric bill is several hundred dollars a month less. Finding a business who takes time to go the extra mile seems to get harder and harder to find. Jose is someone who clearly enjoys both the work he does and his employer- and it shows.
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By Peter and Judith S. on 08/16/18
Pat the technician was on time, polite and efficient. He evaluated the problem with our a/c and the best route to deal with the problem including the cost. I did not experience him as trying to sell us anything we did not need to fix the immediate issue. He is ver...
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Pat the technician was on time, polite and efficient. He evaluated the problem with our a/c and the best route to deal with the problem including the cost. I did not experience him as trying to sell us anything we did not need to fix the immediate issue. He is very knowledgeable and explains issues in non technical language. Overall an excellent experience.
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By ALEJANDRO G. on 07/19/18
I called three other hvac companies for their "free" second opinion and every single one of them charged "diagnostic fees". I came across Wally's and was able to get an appointment for the very next day with absolutely no hidden fees. Patrick came out to my home, p...
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I called three other hvac companies for their "free" second opinion and every single one of them charged "diagnostic fees". I came across Wally's and was able to get an appointment for the very next day with absolutely no hidden fees. Patrick came out to my home, performed a thorough check on our A/C, and provided his detailed and professional opinion. I showed him an estimate from a previous vendor and he noticed almost $1k in unnecessary charges which he explained not only what they were but why they weren't needed. Highly recommend this company for their fast service knowledgeable employees and most importantly, HONEST service. Thank you.
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By Gina D. on 07/18/18
Great experience. Very knowledgeable, thorough, professional, prompt and friendly!

By Joseph O. on 06/30/18
Jaime was very helpful, honest, knowledgeable and friendly. Our a.c is already running cooler in just the short time he was here.

By Cesar L. on 06/25/18
Our AC broke down now that the temperatures are in the 90’s. Thank God we found Wally Falke’s Heating and Air Conditioning! They sent Perry over, and he got the job done in around 15-20 mins. It was obvious Perry knew what he was doing. I told him the symptoms,...
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Our AC broke down now that the temperatures are in the 90’s. Thank God we found Wally Falke’s Heating and Air Conditioning! They sent Perry over, and he got the job done in around 15-20 mins. It was obvious Perry knew what he was doing. I told him the symptoms, and he knew exactly where to go to fix it. We’re very impressed with his professionalism and how knowledgeable he was. I’ll definitley be using him again if the need arises and will definitely recommend him to friends and family! Thanks Perry!
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By Jay j. on 06/23/18
Jose arrived on time was friendly fixed my ac in no time very knowledgeable guy

By Carlos B. on 06/19/18
José B did an excellent job checking our AC unit and ensuring it's maximum quality.

By Teresa H. on 06/07/18
Ricky came out to service A/C units and again as always he delivered us with great service. We are so grateful for the great service he provides us every time he is called out. Because of Ricky we are a customer for life. Thank you many times over.
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CALL TO SCHEDULE
(209) 632-7596

Select any employee to see all their reviews.

Jose B
Rating:
51 total reviews!
Jaime T
Rating:
49 total reviews!
Ricky G
Rating:
(25 total reviews)
Perry M
Rating:
(17 total reviews)
Kevin L
Rating:
(12 total reviews)
Tony B
Rating:
(5 total reviews)

* Total number of reviews and star-ratings are based on data collected during the time period Wally Falke's Heating & Air has been using the ReviewBuzz system and may not directly match the data found on each public review site.

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Customer service is always a top priority at Wally Falke's Heating & Air. Our BBB Membership A+ rating is like a badge of honor as we continuously strive to provide the best experience for our clients.

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Ricky G has a 5-Star rating and leads the company in total reviews, making this pro a ReviewBuzz Rockstar!
25 total reviews
Ricky is from Ceres, CA and has been working in the HVAC industry for 13 years. He enjoys having a hands-on profession that allows him to communicate with his customers. He loves spending time with his family, fishing, and barbecuing.
By deborah c. on 03/20/19
Excellent service as always. Please include Austin on this review. He was with Ricky.

By Sherri M. on 02/10/19
Ricky was professional, on time (even came out on a Sunday morning!), friendly, explained what part of the heater was broken, showed the broken part to me, replaced it quickly and efficiently, and took the time to tell me about the company service program. I'm a c...
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Ricky was professional, on time (even came out on a Sunday morning!), friendly, explained what part of the heater was broken, showed the broken part to me, replaced it quickly and efficiently, and took the time to tell me about the company service program. I'm a costumer of Wally Falke's from now on! This company and Ricky gets an 'A+' from me.
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By Teresa H. on 06/07/18
Ricky came out to service A/C units and again as always he delivered us with great service. We are so grateful for the great service he provides us every time he is called out. Because of Ricky we are a customer for life. Thank you many times over.

By Dave & Teresa H. on 01/31/18
Ricky came out on a difficult furnace. He methodically attacked the problem. He and Jose represented Wally Falke with an outstanding and courtesy service. This is something I haven’t seen in a VERY long time. Ricky found a very dangerous situation which could hav...
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Ricky came out on a difficult furnace. He methodically attacked the problem. He and Jose represented Wally Falke with an outstanding and courtesy service. This is something I haven’t seen in a VERY long time. Ricky found a very dangerous situation which could have been deadly if not detected by him. It is nice to find a company with genuine, good, reliable and outstanding service. You now have a customer for life and will highly recommend your services to everyone I know. Gratefully Dave & Teresa Homen
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By Doug H. on 01/26/18
Ricky is the man. Thanks and hope to see you in the spring.

By Mary "Billie" G. on 10/22/17
The whole crew is excellent I can’t thank them enough after installing my new air conditioning and furnace so far I’ve saved over $100 a month on My electric bill I have not yet had the opportunity on my furnace because it’s been so warm but lo...
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The whole crew is excellent I can’t thank them enough after installing my new air conditioning and furnace so far I’ve saved over $100 a month on My electric bill I have not yet had the opportunity on my furnace because it’s been so warm but looking forward to a good results on that also everyone was so nice so professional again give them top rating you’re all awesome thank you guys
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By George A. on 06/15/17
A big thank you to Ricky G. for a gratuitous initial consultation. I was very impressed with his thoroughness and honesty in answering my questions and concerns. Thank you!!

By John K. on 04/27/17
Professional as always.

By Joy G. on 01/14/17
Great customer service! Ricky was very helpful and knowledgeable. Will always call Wally Falke's for all our heating and air needs.

By Richard H. on 12/31/16
(no comment)

By Jeff S. on 12/30/16
Ricky was great fixed the problem fast. Thank you all for the help.

By Jane M. on 12/20/16
Rick, always does a outstanding job. Always addresses all my questions and concerns. Your lucky to have him as a employee

By Lisa H. on 12/01/16
I have used Wally Falke's for the last 6 years, and have been very happy with all technicians. Ricky G. is another good tech, courteous, knowledgeable about the repair, and got the job done in a timely manner. I'm never concerned about having the Wally Falke's te...
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I have used Wally Falke's for the last 6 years, and have been very happy with all technicians. Ricky G. is another good tech, courteous, knowledgeable about the repair, and got the job done in a timely manner. I'm never concerned about having the Wally Falke's technicians in my home. Their office staff is always friendly and helpful, and I appreciate their reminder calls to schedule maintenances.
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By John M. on 10/12/16
Wally Falke's is the best!!! I've been a loyal customer for about 25 years. Their owners, office staff and field workers are professional, courteous and thorough. I have their bi-annual service contract, one check up in the spring, one in the fall. My A/C-Heating u...
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Wally Falke's is the best!!! I've been a loyal customer for about 25 years. Their owners, office staff and field workers are professional, courteous and thorough. I have their bi-annual service contract, one check up in the spring, one in the fall. My A/C-Heating unit has had no major problems (2 minor ones) for 22 years because of the well done maintenance of Wally Falke's. Many summers ago, my condenser had a problem on a Sunday, the house was horribly hot, and the owner Rick came out himself to fix the problem! It is very easy to schedule an appointment and they are usually on time. Today (10/12) my technican was Ricky and he serviced and cleaned the unit, and made a few recommendations. He also changed the filter and checked to see that the heater was working at the right temperature. All in a timely manner. Do not hesitate to call Wally Falke's for all of your heating & cooling needs!
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By Terry B. on 07/07/16
Ricky was very good and helpful. I even got the 3 year service plan because Ricky took the time to explain it

By Janet H. on 07/07/16
Reliable, good service, with fair prices.

By Shannon B. on 07/01/16
I highly recommend Wally falke's. I called at 9am and Ricky was at my door by 9:15am. Figured out the problem and had it working again within an hour. Did a great job. :-)

By Jane G. on 06/25/16
Ricky G did a great job fixing our air conditioner. He had all the right tools and parts. He was very patient with all our many questions.

By Audrey B. on 06/08/16
what an amazing group of people to do business with from the office staff to the technician Ricky G. they all were very helpful with getting the AC working correctly and I appreciate that the tech took time to let me know about a service plan the company offers. ...
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what an amazing group of people to do business with from the office staff to the technician Ricky G. they all were very helpful with getting the AC working correctly and I appreciate that the tech took time to let me know about a service plan the company offers. which I did sign up for and I look forward to working with this group/company for years to come. thank you
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By Jenn J. on 05/18/16
Ricky G. Was very helpful and knowledgeable on every aspect of the business and explained everything that needed to be done thoroughly. Couldn't have asked for a better servicemen then him. Ricky G. Was not only helpful and knowledgeable, but very respectful and ve...
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Ricky G. Was very helpful and knowledgeable on every aspect of the business and explained everything that needed to be done thoroughly. Couldn't have asked for a better servicemen then him. Ricky G. Was not only helpful and knowledgeable, but very respectful and very professional. I felt at ease knowing that I was in good hands with Ricky G. Definitely recommend!
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